Deck 1: The Importance of Mis

Question 1

What job prospects are available for professionals who know how to use information systems (ISs)?

Answer 1

Information systems and computer technology provide job and wage benefits beyond just IS professionals. As the price of computer technology plummets, the value of jobs that benefit from it increases dramatically. For example, plentiful, high-paying jobs are available to business professionals who know how to use information systems to improve business process quality, or those who know how to interpret data mining results for improved marketing, or those who know how to use emerging technology like 3D printing to create new products and address new markets.

Question 2

Abstract reasoning is the ability to ________.

A) develop ideas and plans with others when performing tasks
B) make and manipulate models
C) act quickly on a problem
D) provide and receive critical feedback
E) identify the crux of an argument

Answer 2

B

Question 3

State Nielsen's Law. What is the implication of Nielsen's Law for managers?

Answer 3

According to Nielsen's Law, "network connection speeds for high-end users will increase by 50 percent per year." Because of this law, the types of services and applications that can be provided over networks (i.e. the Internet) have changed radically. Therefore, it is important for managers to realize that, because of Nielsen's Law, networks will become faster, new companies, new products, and new platforms will emerge.

Question 4

Google's Project Loon is a major effort to ________.

A) decrease the size of storage devices, while increasing their capacity
B) facilitate the use of Internet on submarines, while they are submerged
C) promote the use of virtual machines, that operate on voice command
D) bring Internet access to everyone using a network of inflated balloons
E) reduce the rate of decay in magnetic disks

Question 5

Gordon Moore was the inventor of Ethernet.

Question 6

Dallas is an analyst at an online retailer. He is great at creating representative diagrams showing the relationships between customer purchases, billing, and shipment. This indicates that he has ________ skills.

A) abstract reasoning
B) collaborative
C) experimental
D) systems thinking
E) spatial intelligence

Question 7

Bell's Law states that a new computer class forms roughly each decade establishing a new industry.

Question 8

________ states that the number of transistors per square inch on an integrated chip doubles every 18 months.

A) Nielsen's Law
B) Faraday's Law
C) Moore's Law
D) Newton's Law
E) Metcalfe's Law

Question 9

Which of the following ratios has fallen as a result of Moore's Law?

A) price/performance
B) demand/supply
C) profit/loss
D) debt/equity
E) price/earnings

Question 10

The Information Age is a period in history where the production, distribution, and control of information is the primary driver of the economy.

Question 11

The Digital Revolution was the conversion from mechanical and analog devices to digital devices.

Question 12

Kryder's Law states that the storage density on magnetic disks is increasing at an exponential rate.

Question 13

Discuss the Digital Revolution.

Question 14

________ states that the value of a network is equal to the square of the number of users connected to it.

A) Moore's Law
B) Metcalfe's Law
C) Bell's Law
D) Nielsen's Law
E) Flynn's Law

Question 15

________ is most likely to be outsourced to the lowest bidder.

A) Ability to experiment
B) Routine skill
C) Ability to collaborate
D) Abstract reasoning skill
E) Systems thinking

Question 16

Which of the following is categorized as a nonroutine cognitive skill?

A) symbolic thinking
B) marketing knowledge
C) tax accounting
D) systems thinking
E) data entry

Question 17

In 1972, computer scientist ________ recognized that digital devices would change the world as they evolved and became widely used.

A) Gordon Bell
B) Robert Metcalfe
C) Gordon Moore
D) Jakob Nielsen
E) Sam Flynn

Question 18

Despite the rapid growth of technology, digital devices fail to impact the industry.

Question 19

According to Moore's Law, the ________.

A) price of an integrated chip reduces once in 18 months
B) performance of each transistor on a square inch of an integrated chip doubles every year
C) number of transistors per square inch on an integrated chip doubles every 18 months
D) density of a transistor decreases every year
E) rate of innovation increases exponentially

Question 20

________ states that network connection speeds for high-end users will increase by 50 percent per year.

A) Nielsen's Law
B) Kryder's Law
C) Moore's Law
D) Bell's Law
E) Metcalfe's Law

Question 21

Lindsay is an analyst at a large power company. She creates a custom spreadsheet showing how cold weather might affect the company's profitability. This shows her ________ skills.

A) abstract reasoning
B) experimentation
C) systems thinking
D) problem-solving
E) risk ordering

Question 22

Explain the four nonroutine cognitive skills that are key to a successful career today.

Question 23

________ is defined as making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources one has.

A) Troubleshooting
B) Abstract reasoning
C) Problem-solving
D) Experimentation
E) Cognition

Question 24

According to the five-component framework, the five components of an information system are present in every information system.

Question 25

Zach follows the instructions that show him how to create a custom Web site in his school's learning management system. These steps that he follows are examples of the ________ component of an information system.

A) procedure
B) data
C) software
D) hardware
E) memory

Question 26

Bryce, a floor manager at an industrial plant, works well with all of his line employees. Bryce's ability to collaborate is a routine skill.

Question 27

Cami is the marketing manager for a regional furniture maker. She closely monitors the impact of each marketing campaign on overall sales. She routinely tries novel promotional offers to reach first-time customers. Which of the following skills does Cami exhibit?

A) systems thinking
B) experimentation
C) abstract reasoning
D) collaboration
E) troubleshooting

Question 28

Which of the following is an example of computer hardware?

A) a monitor
B) a browser
C) a spreadsheet
D) an operating system
E) a variable

Question 29

An operating system like Windows or Linux is an example of the ________ component of an information system.

A) software
B) hardware
C) tangible
D) physical
E) virtual

Question 30

Which of the following statements is True of business users who administer the development of information systems?

A) It is mandatory that they hold a degree in database management.
B) They should take an active role in the system's development.
C) They should refrain from specifying the system's requirements.
D) When the system fails, they must refrain from performing tasks related to system recovery.
E) They are skilled programmers.

Question 31

After making minor changes to a team report, Jeff felt like he had done enough work on the project. When he was asked to contribute more, he got offended and quit responding to requests from some team members. Jeff's inability to receive critical feedback indicates a lack of ________ skills.

A) systems thinking
B) collaboration
C) abstract reasoning
D) experimentation
E) ideation

Question 32

A person's strong abstract reasoning skills won't be able to easily construct models.

Question 33

A customer relationship management (CRM) system contains the names and phone numbers of customers. Such details stored in a CRM system are part of the ________ component.

A) hardware
B) data
C) procedure
D) programming
E) process

Question 34

The storage controllers in a computer are an example of the ________ component of information systems.

A) hardware
B) software
C) intangible
D) virtual
E) bootable

Question 35

A manager will essentially require ________ skills to test ideas clearly on a small scale, before taking bigger risks or committing significant resources to a larger project.

A) collaboration
B) experimentation
C) interpersonal
D) systems thinking
E) social

Question 36

________ is the activity of two or more people working together to achieve a common goal, result, or work product.

A) Systems thinking
B) Abstract reasoning
C) Collaboration
D) Experimentation
E) Competition

Question 37

Skype is an application that provides users with video chat and voice call capabilities. This is an example of ________.

A) hardware
B) virtualization
C) business intelligence
D) software
E) a process

Question 38

The ________ component of the five-component framework of an information system includes individuals who maintain the data and support the networks of computers.

A) procedural
B) people
C) data
D) networking
E) storage

Question 39

________ is the ability to model the components of a system, to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed.

A) Abstract reasoning
B) Systems thinking
C) Collaboration
D) Experimentation
E) Function modeling

Question 40

Noel creates a table listing the number of students in his biology class, their names, age, and phone numbers. His table is an example of the ________ component of an information system.

A) program
B) data
C) information
D) hardware
E) process

Question 41

A large retailer loses millions of customer records in a major data breach. They must develop and implement a new system which includes new hardware, applications, and storage. Which of the following actions will be most difficult to perform when implementing the new information system?

A) upgrading the computer systems used by the retail chain
B) writing the programs to create the software
C) changing the structure of existing databases that reflect supplier and customer data
D) training the employees to use and manage the new system
E) installing new transaction processing hardware

Question 42

Drudgen Fitness Inc. is a fitness equipment provider that markets its products through a chain of retail outlets in four states. As part of its expansion strategy, the company decides to open outlets in four more states and decides to revise its existing business processes. According to the five-component model of information systems, which of the following processes will be the least disruptive to the organization?

A) collecting demographic data from the new markets
B) developing new CRM software for the existing and new outlets
C) relocating existing employees and hiring new employees
D) buying and installing new computers in the new outlets
E) changing the sales, reporting, and compensation procedures

Question 43

Which of the following components of an information system is the easiest to change and results in the least amount of organizational disruption?

A) hardware
B) software
C) database
D) procedures
E) protocols

Question 44

The five-component framework applies to simple and complex information systems.

Question 45

It is generally more difficult to make changes to the ________ of an information system than to the database itself.

A) software
B) hardware
C) programs
D) procedures
E) memory

Question 46

According to the five-component model of information systems, the ________ component provides instructions for the people who use information systems.

A) software
B) data
C) hardware
D) procedure
E) storage

Question 47

Which of the following pairs of components constitutes the computer side of information systems?

A) software and data
B) data and hardware
C) people and procedures
D) hardware and software
E) data and memory

Question 48

Which of the following is an example of a low-tech information system?

A) an inventory tracking system that stores millions of records and produces reports every 24 hours
B) a file of email addresses stored in an email program
C) a customer support system that keeps track of product issues
D) a decision support system that analyzes multiple variables
E) an enterprise data loss prevention system that monitors the flow of data over a network

Question 49

Which of the following pairs of components constitutes the human side of information systems?

A) software and procedures
B) software and people
C) people and procedures
D) hardware and people
E) instructions and code

Question 50

The ________ component in the five-component model of information systems is considered a bridge that connects the computer side and the human side.

A) software
B) procedure
C) data
D) hardware
E) virtual

Question 51

Information systems exist to help people who work in an organization to achieve the strategies of that business.

Question 52

Which of the following would be the most disruptive to an organization when implementing an information system?

A) installing new hardware components
B) creating new databases
C) developing new programs
D) changing reporting relationships
E) setting up online data backups

Question 53

According to the five-component model of information systems, the data and software components of information systems are capable of performing actions.

Question 54

Define the terms system, information system, and management information system.

Question 55

In the five-component model, the process of automation is a process of moving work from ________.

A) processes to procedures
B) procedures to people
C) the digital mode to the analog mode
D) the human side to the computer side
E) processing to storage

Question 56

BigBank uses a custom customer management system to manage all of its interactions with retail clients. This system is an ________ of the company's information system.

A) instruction on the computer side
B) actor on the human side
C) instruction on the human side
D) actor on the computer side
E) instruction for the hardware

Question 57

List and briefly explain the five-component model of an information system with examples.

Question 58

The hardware components of an information system will act as a(n) ________.

A) bridge between the computer side and the human side
B) actor on the human side
C) instruction on the computer side
D) actor on the computer side
E) functional anchor on the human side

Question 59

In the five-component model of information systems, which of the following components is considered an actor?

A) software
B) hardware
C) data
D) procedure
E) information

Question 60

Why do businesses develop information systems? Also, point out some of the wrong reasons businesses sometimes cite for developing information systems.

Question 61

Ordering additional hardware creates the least amount of organizational disruption compared to changes in the four components of an information system.

Question 62

Which of the following best describes data?

A) information presented in a meaningful context
B) processed information
C) recorded facts or figures
D) knowledge derived from facts or figures
E) the ability to use knowledge

Question 63

Which of the following terms is described as processed data or data presented in a meaningful context?

A) questionnaires
B) scenarios
C) illustrations
D) reports
E) forms

Question 64

________ skills determine the ability to conceive information from data.

A) Cognitive
B) Abstract reasoning
C) Symbolic thinking
D) Experimentation
E) Spatial

Question 65

Data becomes information when it is presented in a meaningful context.

Question 66

The lower the amount of work to be moved from the human side to the computer side of an information system, the higher is the complexity of that system.

Question 67

Which is the most important component of an information system? Why?

Question 68

Which of the following is a common description of information?

A) collection of unprocessed data
B) unbiased, unrelated data
C) knowledge derived from data
D) list of recorded facts or figures
E) an array of related variables

Question 69

A furniture manufacturer keeps details of its current inventory including weight, quantity, and price. These details can be called ________.

A) an analysis
B) data
C) information
D) an assessment
E) knowledge

Question 70

Obtaining or developing new programs is more difficult than ordering additional hardware.

Question 71

According to the five-component model of an information system, software is the most important component of an information system.

Question 72

In the five-component model of an information system, hardware and software are part of the human side.

Question 73

Silway Travels organizes tours to a number of cities in Illinois. The manager of the company examines a spreadsheet which is an annual record of airfares to different cities from Chicago. The contents of the spreadsheet will be used to determine the difference in peak season and off-season airfares. The spreadsheet, in this case, represents ________.

A) a survey
B) data
C) information
D) an analysis
E) a system

Question 74

Explain how the five components of an information system are arranged in terms of ease of change and organizational disruption.

Question 75

Which of the following is considered as information rather than mere data?

A) a list of property prices in a neighborhood
B) the return on investment of an advertising campaign
C) the total number of students in a school
D) the price of a company's shares on a given day
E) the weight of a car

Question 76

In the five-component model of an information system, data is the bridge between the computer and the human sides.

Question 77

The statement that the average computer network architect makes $98,430, is information.

Question 78

Discuss the common definitions of information.

Question 79

Changing the structure of existing databases causes more organizational disruption than changing working procedures.

Question 80

Changing personnel responsibilities to suit an information system is more disruptive to an organization than ordering additional hardware for the information system.