Deck 11: B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Question 1

E-distributors operate in horizontal markets.

Answer 1

True

Question 2

Private industrial networks typically involve manufacturing and related support industries.

Answer 2

True

Question 3

Lean production is an extension of just-in-time production methods.

Answer 3

True

Question 4

Analysts predict that B2B e-commerce in the United States will grow by 2016 to approximately:

A)$5.6 billion.
B)$56 billion.
C)$560 billion.
D)$5.6 trillion.

Question 5

VWGroupSupply.com is an example of an:

A)e-distributor.
B)e-procurement Net marketplace.
C)exchange.
D)industry consortium.

Question 6

Which of the following statements about B2B electronic storefronts is not true?

A)They are a predecessor of automated order entry systems.
B)They tend to serve horizontal markets.
C)They are seller-side solutions.
D)They are usually considered a type of Net marketplace.

Question 7

In 2012, the total amount of B2B e-commerce in the United States was approximately:

A)$4.1 billion.
B)$41 billion.
C)$410 billion.
D)$4.1 trillion.

Question 8

Which of the following is another name for a private industrial network?

A)Net marketplace
B)PTX
C)EDI network
D)hub-and-spoke system

Question 9

Which of the following was the first step in the development of B2B commerce?

A)Electronic Data Interchange (EDI)
B)automated order entry systems
C)digital storefronts
D)private industrial networks

Question 10

MRO goods are also known as indirect goods.

Question 11

An exchange is an independently owned online marketplace that connects many suppliers and buyers.

Question 12

None of the following statements about EDI are true except:

A)EDI systems generally serve horizontal markets.
B)EDI systems are seller-side solutions.
C)EDI is a communications standard for sharing business documents.
D)EDI systems no longer play an important role in B2B commerce.

Question 13

Walmart has one of the most efficient B2B supply chains in the world.

Question 14

Collaborative commerce is primarily concerned with the development of a rich communications environment.

Question 15

Regional supply chains provide lower short-term costs, but higher, longer term risk protection.

Question 16

Independent exchanges are the fastest growing form of online B2B e-commerce.

Question 17

Demand chain visibility is one goal of collaborative commerce.

Question 18

Industry consortia are more focused on optimizing short-term supply relationships than independent exchanges, which tend to focus more on long-term transactions.

Question 19

Virtually all firms, both large and small, now use Electronic Data Interchange (EDI)systems.

Question 20

Which of the following terms refers to the total flow of value among firms?

A)total inter-firm trade
B)B2B commerce
C)multi-tier exchange
D)liquidity

Question 21

Which of the following is a method of inventory cost management that seeks to eliminate excess inventory?

A)lean production
B)sustainable production
C)just-in-time production
D)supply chain simplification

Question 22

What is the first step in the procurement process?

A)negotiate price
B)qualify the seller and its products
C)issue a purchase order
D)search for suppliers

Question 23

The majority of inter-firm trade involves:

A)spot purchasing of direct goods.
B)contract purchasing of indirect goods.
C)contract purchasing of direct goods.
D)spot purchasing of indirect goods.

Question 24

All of the following are major developments in supply chain management except:

A)supply chain simplification.
B)EDI.
C)accountable supply chains.
D)the elimination of legacy computer systems.

Question 25

Which of the following is the fastest growing form of online B2B e-commerce?

A)e-distributors
B)exchanges
C)private industrial networks
D)industry consortiums

Question 26

The last step in the procurement process is:

A)sending a remittance payment.
B)sending the invoice.
C)shipping the goods.
D)delivering the goods.

Question 27

Office supplies are an example of:

A)direct goods.
B)indirect goods.
C)MRO goods.
D)distributed goods.

Question 28

EDI began as a(n)________ system.

A)document automation
B)document elimination
C)continuous replenishment
D)MRP

Question 29

All of the following are potential benefits of B2B e-commerce except:

A)lower administrative costs.
B)lower search costs.
C)lower price transparency.
D)lower transaction costs.

Question 30

All of the following statements about e-distributors are true except:

A)e-distributors make money by charging a mark-up on products they distribute.
B)e-distributors usually operate "private" markets.
C)e-distributors operate in horizontal markets.
D)e-distributor prices are usually fixed.

Question 31

Which of the following primarily deal with indirect goods?

A)e-distributors and industry consortia
B)e-distributors and e-procurement Net marketplaces
C)exchanges and industry consortia
D)exchanges and e-procurement Net marketplaces

Question 32

Which of the following statements about collaborative commerce systems is not true?

A)They involve a move from a transaction focus to a relationship focus.
B)They may include both customers and suppliers.
C)They are open, competitive marketplaces.
D)They typically include a central data repository.

Question 33

An ________ provides electronic catalogs that represent the products of thousands of direct manufacturers.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 34

Which of the following primarily involve long-term sourcing?

A)e-distributors and exchanges
B)e-distributors and industry consortia
C)e-procurement Net marketplaces and exchanges
D)e-procurement Net marketplaces and industry consortia

Question 35

Which of the following primarily serve horizontal markets?

A)e-distributors and exchanges
B)e-distributors and e-procurement Net marketplaces
C)e-procurement Net marketplaces and industry consortia
D)exchanges and industry consortia

Question 36

An ________ primarily serves businesses that buy indirect goods on a spot purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 37

Which of the following primarily deal with direct goods?

A)e-distributors and independent exchanges
B)exchanges and e-procurement Net marketplaces
C)exchanges and industry consortia
D)e-procurement Net marketplaces and industry consortia

Question 38

________ is a method for ensuring that suppliers precisely deliver ordered parts at a specific time and to a particular location.

A)Having an adaptive supply chain
B)Tight coupling
C)Supply-chain management
D)Materials requirement planning

Question 39

A(n)________ system continuously links the activities of buying, making, and moving products from suppliers to purchasing firms, as well as integrating order entry systems.

A)EDI
B)ERP
C)CPFR
D)SCM

Question 40

Which of the following is not a characteristic of the use of social networks in B2B e-commerce?

A)It is typically unstructured.
B)It helps develop a more personal relationship between participants in the supply chain.
C)It enables participants to make decisions based on current conditions.
D)They are always private.

Question 41

B2B commerce includes all of the following business processes except:

A)use of corporate intranets.
B)inventory management.
C)product development.
D)order fulfillment.

Question 42

All of the following have led to the development of outsourcing of manufacturing around the world except:

A)technology.
B)globalization of trade.
C)environmental concerns.
D)high levels of wage disparity between the developed and undeveloped worlds.

Question 43

An ________ primarily serves businesses that primarily buy direct goods on a contract purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 44

Walmart's global supply chain has been criticized for all of the following except:

A)exploiting labor in underdeveloped countries.
B)bribing officials.
C)wasting energy.
D)failing to be efficient.

Question 45

All of the following are potential benefits of B2B e-commerce except:

A)increased production flexibility.
B)increased product cycle time.
C)increased opportunities to collaborate with suppliers and distributors.
D)increased visibility and real-time information sharing among all participants in the supply chain network.

Question 46

________ is a set of production methods that focuses on the elimination of waste throughout the customer value chain.

Question 47

An example of an indirect good in the fast-food industry is:

A)food-grade paper.
B)fax paper.
C)beef.
D)sugar.

Question 48

A(n)________ supply chain is one in which the labor conditions in low-wage, underdeveloped producer countries are visible and morally acceptable to ultimate consumers in more developed industrial societies.

Question 49

An ________ primarily serves businesses that primarily buy direct goods on a spot purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 50

All of the following are forms of collaboration among businesses except:

A)RFQs.
B)CPFR.
C)demand chain visibility.
D)marketing coordination and product design.

Question 51

Which of the following is an example of an e-procurement Net marketplace?

A)Exostar
B)Ariba
C)Grainger
D)None of the above.

Question 52

________ is another name for transorganizational business processes.

A)Supply chain management
B)Collaborative commerce
C)B2B e-commerce
D)Value chain management

Question 53

Private industrial networks are direct descendants of:

A)e-procurement Net marketplaces.
B)existing EDI networks.
C)independent exchanges.
D)industry consortia.

Question 54

Industry consortia are sometimes referred to as:

A)many-to-many markets.
B)many-to-few markets.
C)one-to-one markets.
D)one-to-many markets.

Question 55

An ________ is an independently owned, online marketplace that connects hundreds to potentially thousands of suppliers and buyers in a dynamic, real-time environment.

A)exchange
B)e-distributor
C)e-procurement company
D)industry consortium

Question 56

All of the following are examples of direct goods in the auto industry except:

A)sheet steel.
B)shatter-resistant glass.
C)rubber molding.
D)desktop computers.

Question 57

The essential characteristic of ________ is that they bring hundreds to thousands of suppliers into a single Internet-based environment to conduct trade.

Question 58

An ________ primarily serves businesses that primarily buy indirect goods on a contract purchasing basis.

A)e-distributor
B)e-procurement Net marketplace
C)exchange
D)industry consortium

Question 59

Which of the following statements is not true?

A)The Volkswagen Group manages almost all of its procurement needs via the Internet.
B)VWGroupSupply.com is an industry consortium.
C)VWGroupSupply can be accessed by suppliers via standard Web browser software.
D)The Volkswagen Group developed VWGroupSupply using technology from a number of vendors.

Question 60

Which of the following is not an important theme of B2B e-commerce in 2012-2013?

A)concern about supply chain risk
B)concern about supply chain volatility
C)concern about the accountability of supply chains
D)concern about the privacy of supply chains

Question 61

What are private industrial networks? In what ways can they support collaborative commerce?

Question 62

Identify and describe the major stages in the development of B2B commerce.

Question 63

Exostar is an example of a(n)________.

Question 64

________ involves the use of digital technologies to permit organizations to work together to design, develop, build, and manage products through their life cycles.

Question 65

A(n)________ supply chain includes a company's secondary and tertiary suppliers.

Question 66

________ is a call for business to take social and ecological interests, and not just corporate profits, into account in all their decision-making throughout the firm.

Question 67

________ can be viewed as "extended enterprises" in the sense that they often begin as ERP systems in a single firm and are then expanded to include the firm's major suppliers.

Question 68

Inventory Locator Service is an example of a(n)_________.

Question 69

________ purchasing involves long-term written agreements to purchase specified products, with agreed-upon terms and quality, for an extended period of time.

Question 70

The four main types of Net marketplaces are e-distributors, e-procurement networks, exchanges, and ________.

Question 71

________ purchasing involves the purchase of goods based on immediate needs in larger marketplaces that involve many suppliers.

Question 72

Define the procurement process. What are the seven basic steps in the procurement process?

Question 73

________ services include automation of a firm's entire procurement process on the buyer side and automation of the selling business processes on the seller side.

Question 74

Define and explain supply chain management systems, supply chain simplification, and collaborative commerce, and the relationship between these concepts.

Question 75

Define and discuss the terms total inter-firm trade, B2B commerce, and B2B e-commerce in the context of the history and significance of B2B e-commerce.