Deck 5: Recruitment

Question 1

Ultra Cosmetics is in the process of hiring an external provider to handle all of the firm's administrative tasks, which were once handled internally. Ultra Cosmetics is most likely participating in ________.

A) broadbanding
B) outsourcing
C) employee leasing
D) recruiting

Answer 1

B
Explanation: B) Outsourcing is the process of hiring an external provider to do the work that was previously done internally. Outsourcing has become a widespread and increasingly popular alternative involving virtually every business area.

Question 2

Erin is presently employed as a public relations specialist at a news organization. Erin enjoys her job and the company. Recently, Erin learned of an available position at an advertising agency that sounds interesting. Erin is gathering information about the position, although she is unsure whether leaving her current job would be wise. Which of the following best describes Erin?

A) contingent worker
B) active job seeker
C) contract employee
D) passive candidate

Answer 2

D
Explanation: D) Passive candidates are typically employed, satisfied with their employer, and content in their current role. However, if the right opportunity came along, they might like to learn more. Active job seekers, whether presently employed or not, are committed to finding another job. They place their résumés on job boards and contact friends, associates, or companies to learn about job opportunities.

Question 3

Michael is presently employed as a loan officer at a local bank, but dislikes his job. Michael has posted his résumé on Monster.com and CareerBuilder.com in hopes of landing a job at another organization. Which of the following best describes Michael?

A) contingent worker
B) active job seeker
C) contract employee
D) passive candidate

Answer 3

B
Explanation: B) Active job seekers, whether presently employed or not, are committed to finding another job. They place their résumés on job boards and contact friends, associates, or companies to learn about job opportunities. Passive candidates, on the other hand, are typically employed, satisfied with their employer, and content in their current role. However, if the right opportunity came along, they might like to learn more.

Question 4

A firm's recruitment process would most likely be easier if the unemployment rate in an organization's labor market was ________.

A) low
B) high
C) average
D) fluctuating

Question 5

Kelly and Associates employs 150 people. According to the EEOC guidelines, the firm should keep recruitment records for a minimum of ________.

A) six months
B) one year
C) two years
D) five years

Question 6

The policy of filling vacancies above the entry-level positions with present employees is referred to as ________.

A) promotion from within
B) promotion by merit
C) performance promotion
D) seniority promotion

Question 7

Firms are most likely using promotion from within more frequently because the policy ________.

A) meets EEOC requirements
B) eases the repatriation process
C) improves employee motivation
D) lessens the need for employee development

Question 8

All of the following are disadvantages associated with overtime EXCEPT ________.

A) employees become too accustomed to the added income
B) employees become too tired to work at a normal rate
C) employees pace themselves to ensure overtime
D) employees require additional training

Question 9

According to OFCCP guidelines, which of the following does NOT describe an Internet applicant?

A) A job seeker applies for a position through a firm's Web site.
B) A job seeker sends an e-mail to the Webmaster of an organization.
C) A job seeker has not indicated that he or she is no longer interested in a position.
D) A job seeker indicates that he or she meets the position's basic qualifications.

Question 10

The process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications to apply for jobs with an organization is known as ________.

A) development
B) selection
C) recruitment
D) planning

Question 11

What is perhaps the most common approach to meeting short-term fluctuations in work volume?

A) paying overtime
B) re-hiring retirees
C) leasing employees
D) hiring temporary employees

Question 12

Which of the following would NOT be considered a contingent worker?

A) temporary worker
B) part-time employee
C) nonexempt employee
D) independent contractor

Question 13

Soundgear Electronics recently shifted all of its customer support services to a vendor in India. Soundgear is most likely involved in the activity of ________.

A) telecommuting
B) offshoring
C) recruiting
D) staffing

Question 14

Pro-Cleaning Corporation needs additional employees, but the firm lacks the finances involved in recruiting and selection. All of the following are alternatives to recruiting that would help Pro-Cleaning EXCEPT ________.

A) outsourcing
B) hiring contingent workers
C) implementing e-learning processes
D) using a professional employer organization

Question 15

Harold's Department Stores frequently use contingent workers. What is the most likely reason that the firm uses contingency workers ?

A) implementing telecommuting
B) minimizing specialty training
C) having scheduling flexibility
D) experiencing exceptional work ethics

Question 16

Which one of the following is not typical of passive job seekers?

A) They are looking for a new challenge.
B) They are employed.
C) They are happy with their employer.
D) They are content in their current role.

Question 17

The EEOC and OFCCP require firms to keep their staffing records in order to ________.

A) ensure that qualified individuals are filling positions
B) gather statistical information for federal tax purposes
C) assess whether a firm's hiring practices are discriminatory
D) create publication materials about firms in various industries

Question 18

A strictly applied promotion from within policy eventually leads to ________.

A) morale deterioration
B) inbreeding
C) increased risk taking
D) gainsharing

Question 19

What does recruitment involve?

A) encouraging qualified people to apply for employment with a firm
B) selecting qualified people for employment at a firm
C) attracting and selecting employees for the firm
D) determining sources of employees

Question 20

When the Secretary of Labor referred to the disposable American workforce, the reference was to ________.

A) contingent workers
B) offshored employees
C) retired workers
D) hourly employees

Question 21

Executive recruiting director Owen Williams regularly uses his smartphone and the mobile version of LinkedIn to post job listings and connect to potential candidates. This is an example of ________ in action.

A) digital recruitment
B) leading edge recruiting
C) social media recruitment
D) mobile recruiting

Question 22

Which of the following is the LEAST likely benefit of using employee referrals to identify job candidates?

A) lower recruitment costs
B) better chance of diversity
C) lower employee turnover
D) better chance of organizational fit

Question 23

Every employee at Raymond Consulting has been asked to include an e-mail footer that states "Raymond Consulting is looking for amazing employees." Which recruitment method is the firm using?

A) employee enlistment
B) job bidding
C) employee referrals
D) job posting

Question 24

According to your text, what continues to be the way that top performers are primarily identified?

A) employee referrals
B) headhunters
C) internships
D) job fairs

Question 25

Which of the following is a procedure that permits employees who believe that they possess the required qualifications to apply for a posted position?

A) skills inventory
B) employee requisition
C) job enlargement
D) job bidding

Question 26

The recruitment process most likely begins when a manager ________.

A) initiates an employee requisition
B) administers employment tests
C) interviews candidates
D) trains a recruiter

Question 27

External recruitment is LEAST likely required to ________.

A) fill entry-level jobs
B) acquire skills not possessed by current employees
C) obtain employees with different backgrounds and ideas
D) develop managers with an extensive understanding of the firm

Question 28

Job postings and job bidding procedures enable current employees of an organization to ________.

A) request promotions and salary raises
B) locate skilled subordinate workers
C) receive training for new positions
D) learn about current job openings

Question 29

Which of the following is NOT an internal recruitment method?

A) employment agency
B) employee referral
C) job bidding
D) job posting

Question 30

Which term refers to specific means through which potential employees are attracted to the firm?

A) employment descriptions
B) recruitment methods
C) recruitment sources
D) job postings

Question 31

O'Neal Engine Repair is a local business that services large and small engines and also does auto body work. The business is growing, and the owner needs to hire three more mechanics. Which of the following would most likely provide O'Neal's with the best source of entry-level mechanics?

A) vocational school
B) state university
C) online job board
D) job bidding

Question 32

What recruitment source has two-year programs designed for both a terminal education and preparation for a four-year university degree program?

A) high schools
B) community colleges
C) private universities
D) virtual career fairs

Question 33

Which term refers to where qualified individuals are located?

A) job posts
B) job boards
C) recruitment sources
D) employee requisitions

Question 34

Potential professional, technical, and management employees are typically recruited from what source?

A) competitors
B) universities
C) community colleges
D) local high schools

Question 35

Jeremy, an HR manager, has received an employee requisition for a data analyst job at his firm. Which of the following would most likely help Jeremy determine the qualifications the recruited person needs for the data analyst job?

A) job posting
B) job identifier
C) job description
D) job-knowledge test

Question 36

Which term refers to a document that specifies various details, including job title, department, and the date the employee is needed for work?

A) job description
B) job specification
C) recruitment source
D) employee requisition

Question 37

The complaint that employees never hear of a position until it is filled can best be handled through a system of ________.

A) networking and onboarding
B) job analysis and staffing
C) job posting and bidding
D) recruiting and testing

Question 38

Universal Engineering provides employees with cards that state "We are always looking for great engineers. For additional information, log on to our Web site." Which recruiting method is Universal Engineering using?

A) job posting
B) job bidding
C) employee enlistment
D) online job board notifications

Question 39

Which of the following is NOT an external recruitment source?

A) universities
B) employee databases
C) military personnel
D) self-employed workers

Question 40

The procedure for communicating to employees the fact that job openings exist is known as ________.

A) job bidding
B) skills inventory
C) job posting
D) job analysis

Question 41

Heather is searching for a job as a software designer. She is currently reviewing available positions on Cisco's Web site to determine if any openings at the firm match her qualifications. Which of the following terms best describes the Web site that Heather is using to find a job?

A) human resources Web site
B) corporate career Web site
C) recruiting Web site
D) niche Web site

Question 42

An event at a local university allowed students to visit virtual employer booths and submit their résumés online 24 hours a day, seven days a week. What is this recruitment method called?

A) mass recruiting
B) universal recruiting
C) virtual job fair
D) corporate job board

Question 43

The most highly qualified experienced applicants often come from what source?

A) the unemployed
B) colleges and universities
C) community colleges
D) industry competitors

Question 44

During the recession of 2008/2010, which of the following recruitment sources grew most significantly?

A) former criminal offenders
B) former military personnel
C) self-employed individuals
D) unemployed workers

Question 45

If discouraged workers who gave up looking for jobs are counted, the total unemployment rate in the USA for 2012 was about ________.

A) 16 percent
B) 10 percent
C) 12 percent
D) 13 percent

Question 46

All of the following EXCEPT ________ are challenges involved in social media recruiting.

A) candidates might complain they were rejected for a job based on their social network
B) decision makers can become aware of race, ethnicity, or other protected information
C) employers can use social media to drive their brands to attract top talent
D) it can be ineffective or risky if the applicant pool is unfamiliar with social media

Question 47

Alan works in the HR department at a manufacturing firm, and his primary responsibility is to use the firm's Web site to monitor and coordinate recruitment activities. Which term most likely describes Alan's position at the firm?

A) Webmaster
B) data analyst
C) Internet recruiter
D) technical recruiter

Question 48

What has revolutionized the way companies recruit employees and job seekers search and apply for jobs?

A) online recruitment methods
B) state employment agencies
C) local job fairs
D) headhunters

Question 49

Which term refers to a job site that is accessible from a company homepage that lists available jobs at the company and provides a way for applicants to apply for jobs?

A) corporate career Web site
B) Internet niche job board
C) corporate Weblog
D) general purpose job board

Question 50

According to a recent analysis by the National Employment Law Project, ________ has an arrest or conviction that would appear in a routine criminal background check.

A) two out of three U.S. adults
B) more than one in four U.S. adults
C) nearly fifteen percent of U.S. adults
D) less than one in ten U.S. adults

Question 51

Which of the following best explains why GE and Walmart hire former service members?

A) technologically skilled
B) proven work history
C) physically healthy
D) unique creativity

Question 52

Milton Marketing needs to hire two account managers, and the firm wants job candidates who have recent experience in that position. Which of the following would be the best recruitment source for Milton Marketing?

A) competitors in the labor market
B) colleges and universities
C) community colleges
D) unemployed people

Question 53

An employee whose primary task is to use the Internet in the recruitment process is best known as a(n) ________.

A) online manager
B) IT recruiter
C) cyber recruiter
D) headhunter

Question 54

Employers and employment agencies are using Weblogs to ________.

A) share information about job applicants
B) discuss company policies and procedures
C) conduct background checks of applicants
D) hire contingent workers for short-term projects

Question 55

Experts suggest that general-purpose job boards, such as Monster.com, are best for job seekers in professions ________.

A) that require graduate level degrees
B) that require technological skills
C) within small industries
D) with high-turnover

Question 56

Natalie is using Monster.com and CareerBuilder.com in her job search. These sites are examples of ________.

A) Weblogs
B) cyber recruiters
C) corporate career Web sites
D) general-purpose job boards

Question 57

Which of the following is a characteristic of an effective corporate career Web site?

A) indicates appraisal methods
B) specifies health benefit plans
C) provides a brief job description
D) promotes the firm in a positive tone

Question 58

What is the process of actively recruiting employees from competitors called?

A) stealing
B) plundering
C) poaching
D) rustling

Question 59

Kevin recently resigned from the army and is searching for a civilian job. Which of the following Web sites would most likely benefit Kevin?

A) servicejobs.com
B) armyjobs.com
C) hirepatriots.com
D) militaryjobs.com

Question 60

During the recession of 2008/2010, many well-qualified employees at Advanced Control were laid off when the firm struggled financially. The firm has actively stayed in touch with these former employees in hopes of rehiring them when the economy improves. Which of the following best supports the argument that Advanced Control should rehire these former employees?

A) Advanced Control knows the strengths and weaknesses of the employees.
B) Advanced Control will avoid being sued for discriminatory hiring practices.
C) Advanced Control will prevent competitors from learning trade secrets.
D) Advanced Control has already established employee database information.

Question 61

Technical and vocational schools, community colleges, colleges, and universities are the primary focus of ________.

A) public recruitment agencies
B) private employment agencies
C) executive search firms
D) recruiters

Question 62

Jack, an HR manager at an electronics firm, has been informed that he needs to hire twenty technicians immediately. Which of the following would most likely be the best method for quickly attracting experienced technicians?

A) job fair
B) event recruiting
C) radio advertisement
D) newspaper advertisement

Question 63

The student placement director at a university helps corporate recruiters in all of the following ways EXCEPT ________.

A) negotiating salaries and benefits
B) identifying qualified candidates
C) providing interview rooms
D) scheduling interviews

Question 64

Individuals are often turned off by private employment agencies because of their ________.

A) lack of technology
B) inconvenience
C) requirements
D) fees

Question 65

Maria, an HR manager at a software firm, wants a low cost method for generating broad interest in her firm to attract job candidates. Which of the following would be the best method for Maria to use?

A) TV ad
B) billboard
C) career fair
D) newspaper ad

Question 66

Jeff wants to teach math in a high school overseas. Which niche site would be most beneficial to Jeff?

A) cfo.com
B) joyjobs.com
C) dice.com
D) coolworks.com

Question 67

Which of the following would most likely operate a public employment agency located in Albany, New York?

A) EEOC
B) City of Albany
C) State of New York
D) Department of Labor

Question 68

What are Web sites that cater to a specific profession called?

A) niche sites
B) Weblogs
C) Web links
D) contract sites

Question 69

Which of the following is a national recruiting network and suite of Web-based recruiting and career services automation tools for colleges, employers, and job candidates?

A) CareerBuilder.com
B) Monster.com
C) NACElink Network
D) AllianceQ database

Question 70

________ are operated by each state but receive overall policy direction from the U.S. Employment Service.

A) Newspapers
B) Special events agencies
C) Private recruitment agencies
D) Public employment agencies

Question 71

Which of the following is NOT a niche site?

A) dice.com
B) monster.com
C) TVjobs.com
D) joyjobs.com

Question 72

A Web site is most likely a job search scam if an applicant is required to provide any of the following information online EXCEPT ________.

A) job history information
B) bank account information
C) credit card number
D) social security number

Question 73

AllianceQ is best described as a(n) ________.

A) alliance of colleges and employers
B) shared pool of job candidates
C) general-purpose job board
D) international niche site

Question 74

Professional social networks are considered good sources for recruiters searching for ________.

A) experienced managers
B) passive candidates
C) technical specialists
D) active candidates

Question 75

Which of the following is NOT one of the components of the NACElink Network?

A) job posting
B) résumé database
C) interview scheduling
D) virtual interviewing

Question 76

What is a potential problem for firms that rely too heavily on social network sites for recruiting?

A) high set-up costs
B) unreliable technology
C) corporate poaching
D) age and race discrimination

Question 77

Which of the following pays for the services provided by public employment agencies?

A) state governments that run the agencies
B) employees who are placed in jobs
C) individuals who apply for jobs
D) employers who hire workers

Question 78

Which of the following is primarily used to recruit white collar employees for specific niches in the job market?

A) private employment agency
B) community job fair
C) radio advertising
D) special event

Question 79

Which of the following is the latest recruiting trend?

A) social network recruiting
B) niche site recruiting
C) Internet recruiting
D) job fair recruiting

Question 80

What traditional recruitment method communicates the firm's employment needs to the public through media such as newspapers and industry publications?

A) internships
B) recruiters
C) job fairs
D) advertising