Deck 2: Business Processes, information Systems, and Information

Question 1

Both programs and procedures are instructions.

Answer 1

True

Question 2

All information systems include a computer.

Answer 2

False

Question 3

Business processes involve resources,such as people,computers,and data and document collections.

Answer 3

True

Question 4

Highly-standardized processes are done in different ways each time regardless of who is working on it.

Question 5

The five-component framework can be used when assessing the scope of new systems.

Question 6

A process cannot be supported by more than one information system.

Question 7

The five-components model has made it difficult to identify problems in an information system.

Question 8

The quality of an information system is determined by the quality of the user's thinking.

Question 9

Businesses have thousands of different processes,among which some processes are stable.

Question 10

Ordering additional hardware for an information system is a complex task.

Question 11

The five-component framework is present in every information system,from the simplest to the most complex.

Question 12

Each information system has a different procedure for every process the information system supports.

Question 13

Scheduling work shifts and calculating daily sales tax totals are examples of dynamic processes.

Question 14

Changing the structure of existing databases is an easy task.

Question 15

Procedures anchor an information system to a process.

Question 16

Standardized business processes reduce risks.

Question 17

According to the five-component framework,programs tell people what to do,and procedures tell hardware what to do.

Question 18

All repositories are databases.

Question 19

Most businesses choose not to standardize business processes in order to avoid inconsistencies in results.

Question 20

Procedures link information systems to processes.

Question 21

A statement that the average daily wage of all the construction workers in Nevada is $250 is an example of information.

Question 22

Procedures for dynamic processes typically delimit what the users of a system can do and under what conditions they can do it.

Question 23

The instructions of a dynamic process are more rigid when compared to a structured process.

Question 24

Efficiency means accomplishing the process with minimum resources.

Question 25

Innovation is not expected in structured processes,but it is required in dynamic processes.

Question 26

Dynamic processes cannot be reduced to fixed activities done the same way every time.

Question 27

The actors in a dynamic process collaborate and give feedback to each other.

Question 28

Information systems that support a dynamic process will restrict user behavior and innovation.

Question 29

Information is processed data.

Question 30

Rather than being controlled,dynamic processes are adaptive.

Question 31

Changes to dynamic processes are slow,made with deliberation,and are difficult to implement.

Question 32

Control is critical in structured processes.

Question 33

Dynamic processes have objectives that tend to emphasize effectiveness rather than efficiency.

Question 34

Information is knowledge derived from recorded facts or figures.

Question 35

Human intuition does not play any role in a dynamic process.

Question 36

Changes in structured processes are easy to implement.

Question 37

Information is data presented in a meaningful context.

Question 38

Information is data processed by sorting,filtering,grouping,comparing,summing,averaging,and other similar operations.

Question 39

Effectiveness is an important characteristic of both structured and dynamic processes.

Question 40

Dynamic processes are unstructured.

Question 41

Good information is conceived from accurate,correct,and complete data.

Question 42

Data should be relevant both to the context and to the subject.

Question 43

A(n)________ is referred to as a task within a business process.

A) activity
B) schedule
C) role
D) plan

Question 44

Data needs to be sufficient for the purpose for which it was generated.

Question 45

Data must be accurate in order to improve the quality of information.

Question 46

For data to be worth its cost,an appropriate relationship must exist between the cost of data and its value.

Question 47

In the BPMN model,a circle with a heavy border represents ________.

A) decisions
B) the start of the business process
C) the end of the business process
D) activities

Question 48

Information system users ought to rely on data if it appears in the context of a Web page.

Question 49

Decisions in the BPMN model are represented by ________.

A) diamonds
B) triangles
C) rectangles with rounded corners
D) circles

Question 50

A(n)________ is a group of components that interact to achieve some purpose.

A) function
B) end-user
C) repository
D) system

Question 51

Information systems are not subject to financial analyses.

Question 52

Which of the following is a benefit of standardizing business processes?

A) It produces varying results.
B) It enables the business to enforce policies.
C) It provides non-scalable solutions.
D) It allows businesses to take further risks.

Question 53

A(n)________ is referred to as a sequence of activities for accomplishing a function.

A) value chain
B) information system
C) business process
D) repository

Question 54

Unlike data,information remains constant from person to person.

Question 55

A ________ is referred to as a subset of the activities in a business process that is performed by a particular individual.

A) decision
B) process
C) role
D) task

Question 56

Good information requires that data be timely.

Question 57

A dotted arrow in the BPMN model represents the ________.

A) flow of the data that is named on the arrow
B) flow of action that is named on the arrow
C) swimlanes
D) beginning and end of the business process

Question 58

In the BPMN model,the notation of a plus sign signifies the ________.

A) flow of the data that is named on an arrow
B) details of the activity that are documented elsewhere
C) flow of action that is named on an arrow
D) beginning and end of the business process

Question 59

A solid arrow in the BPMN model represents the ________.

A) beginning and end of the business process
B) flow of data
C) flow of action
D) swimlanes

Question 60

Costs for developing an information system are the only costs associated with it.

Question 61

Which of the following components of a functioning information system includes the computer,keyboard,and monitor?

A) software
B) procedures
C) data
D) hardware

Question 62

Which of the following components of an information system functions as a bridge between the human side and the machine side of the information system framework?

A) data
B) hardware
C) software
D) procedure

Question 63

Which of the following is a feature of a dynamic process?

A) It is a formally defined process.
B) It is difficult to change or modify.
C) It requires information systems that are prescriptive.
D) It is more dependent on effectiveness than efficiency.

Question 64

Which of the following is a characteristic of structured processes?

A) They are prescriptive.
B) They are supportive.
C) They provide less-rigid instructions.
D) They are adaptive.

Question 65

Customers' names,numbers,and addresses are an example of the ________ component of an information system.

A) process
B) data
C) software
D) hardware

Question 66

Which of the following statements is true about processes and procedures of an information system?

A) Each information system has a different procedure for every process it supports.
B) A process will have the same procedure for every information system.
C) Changes to an information system will not affect the processes that use it.
D) Procedures do not change with the changes made to an information system.

Question 67

Which of the following is an example of a dynamic process?

A) scheduling work shifts
B) placing an order
C) computing a sales commission
D) deciding the location for a new store

Question 68

________ provide instructions to the hardware in an information system.

A) Programs
B) Activities
C) Procedures
D) Repositories

Question 69

The procedures for structured processes are ________.

A) innovative
B) dynamic
C) prescriptive
D) supportive

Question 70

WordPerfect,a word-processing program,is an example of a ________.

A) data set
B) procedure
C) software
D) hardware

Question 71

Day-to-day operations,such as placing an order,are considered ________ processes.

A) structured
B) innovative
C) dynamic
D) unstructured

Question 72

A storage disk is an example of the ________ component of an information system.

A) procedure
B) data
C) software
D) hardware

Question 73

________ is not expected in structured processes,nor is it generally appreciated or rewarded,unlike in the case of dynamic processes.

A) Efficiency
B) Effectiveness
C) Innovation
D) Control

Question 74

Which of the following is considered a software when writing a class report?

A) the steps used to start the program
B) the content of the report
C) the word-processing program
D) the keyboard

Question 75

________ means accomplishing a certain process with minimum resources.

A) Efficiency
B) Effectiveness
C) Innovation
D) Adaptation

Question 76

Which of the following is a feature of a structured process?

A) It is a formally defined process.
B) Its procedures are supportive rather than prescriptive.
C) It changes rapidly as requirements and situations change.
D) It is adaptive rather than being controlled.

Question 77

________ are components of an information system that anchor it to a process.

A) People
B) Programs
C) Repositories
D) Procedures

Question 78

A company's ________ serve as instructions for users to use and access data.

A) activities
B) processes
C) procedures
D) repositories

Question 79

________ is a critical part of structured processes.

A) Adaptation
B) Innovation
C) Rapid change
D) Control

Question 80

Which of the following is the most important component of information systems?

A) software
B) hardware
C) people
D) procedure