Deck 18: Labour-Management Relations

Question 1

A lockout is a work stoppage initiated by workers when they see that the company will not agree to their demands.

Answer 1

False

Question 2

Jeff Riddle is a member of his union's collective bargaining team,and Sharon Banion is on the management's bargaining team.As part of the negotiating process,Jeff and Sharon are working together to find ways to provide workers with more flexible work schedules and improve worker productivity.They hope to combine these two goals to create a win-win solution that can be incorporated into the new labour contract.This approach suggests that the two sides are using a tactic known as distributive bargaining.

Answer 2

False

Question 3

A labour union is a group of workers who have organized to work together to achieve common job-related goals,such as higher wages,better working conditions,and greater job security.

Answer 3

True

Question 4

Under a union shop arrangement,an employer agrees only to hire workers who already belong to a union.

Question 5

Arbitration is a process in which a neutral third party has the authority to resolve a dispute by rendering a binding decision.

Question 6

An open shop is an employment arrangement in which a firm can hire nonunion workers,but these workers must join the union within a specified time period to keep their jobs.

Question 7

After a period of decline from the early 1980s through the mid-1990s,union membership in the private sector has grown significantly since the late 1990s.

Question 8

A craft union consists of workers who possess the same skill or are in the same profession.

Question 9

In recent years,many Canadian employers have become increasingly aggressive in their use of antiunion tactics.

Question 10

Distributive bargaining is the traditional adversarial approach to collective bargaining.

Question 11

In interest-based collective bargaining,the two sides explore the issues in depth and work together to find mutually acceptable solutions with a goal of creating a "win-win" outcome.

Question 12

Union workers tend to earn higher wages and receive better benefits than nonunion workers performing similar jobs.

Question 13

Union members are most likely to become involved in union activities through their local union.

Question 14

Under a closed shop arrangement,unions are not permitted,and an employer can fire any workers who attempt to organize or join a union.

Question 15

The Major League Baseball Players' and the National Football League Players' associations are both examples of industrial unions.

Question 16

Although they help organize new local unions and provide locals with leadership training,national unions generally take a "hands-off" approach when it comes to the actual process of negotiating a labour contract.

Question 17

As a labour tactic,a boycott occurs when a union and its supporters refuse to do business with an employer during a labour dispute.

Question 18

Frank Meadows has never been a member of a union.However,the company that hired him operates under a union shop arrangement,and Frank's job is one covered under the union contract.Frank will have to join the union within a specified time period if he wants to keep his job.

Question 19

The first step in most grievance procedures is to hire an arbitrator to organize and oversee the grievance process.

Question 20

Picketing is a legal union tactic during a labour dispute as long as it is peaceful and the picketers don't prevent people who don't support the union's position from entering the business.

Question 21

What is the term for an employment arrangement that requires the employer to hire only workers who already belong to the union?

A)craft union
B)open shop
C)union shop
D)closed shop

Question 22

Which of the following is shown by a comparison of union membership in the private sector with union membership in the public sector?

A)A much higher percentage of workers in the private sector belong to unions.
B)A much higher percentage of workers in the public sector belong to unions.
C)The percentage of workers belonging to unions is virtually identical in the two sectors.
D)While a slightly greater percentage of workers in the private sector currently belong to unions, public sector unions are growing at a much faster rate.

Question 23

Which of the following involves bringing in an outsider who attempts to help two sides of a dispute reach an agreement?

A)distributive bargaining
B)arbitration
C)mediation
D)collective bargaining

Question 24

What is suggested by a comparison of wages and benefits of unionized workers with those of nonunion workers with similar qualifications and performing similar jobs?

A)Union workers have higher wages but nonunion workers have better benefits.
B)Union workers tend to have both higher wages and better benefits.
C)Nonunion workers have both higher wages and better benefits.
D)Nonunion workers have higher wages but union workers have better benefits.

Question 25

Kyle Woolery just joined a company that has a union that will represent him.The company operates under an open shop arrangement.What do these circumstances suggest?

A)Kyle will soon have to join the union in order to keep his job.
B)Kyle may join the union if he wishes, but he cannot be required to do so.
C)Kyle must already belong to the union because he could not have been hired otherwise.
D)Kyle doesn't have to join the union, but he will be required to pay union dues.

Question 26

Which of the following employment arrangements is most likely to result in a "free rider" problem for a union?

A)restricted shop
B)union shop
C)closed shop
D)open shop

Question 27

The union representing hourly workers at the Hilltown Auto Plant is gearing up for negotiations.The negotiating team is working on a list of demands.They intend to use whatever tactics are necessary to get the company to accept these demands.For its part,the management team plans to push hard to get the union to give up many of its benefits in order to cut costs.The attitudes of the two sides suggest this negotiating process will be an example of which of the following?

A)distributive bargaining
B)the jawboning method of bargaining
C)interest-based bargaining
D)binding arbitration

Question 28

Which of the following is a union composed of workers employed in the same industry?

A)industrial union
B)democratic union
C)diversified union
D)labour federation

Question 29

Which of the following is a group of workers who have organized in order to pursue common work-related goals,such as better wages and benefits,safer working conditions,and greater job security?

A)labour federation
B)labour union
C)labour collective
D)cooperative

Question 30

Which of the following about union membership in recent years is true?

A)It has been growing rapidly in both the private and public (government) sector.
B)It has been growing in many areas of the public sector but declining in most parts of the private sector.
C)It has been declining at a rapid rate in both the public and private sectors.
D)It has been declining in the public sector but growing strongly in the private sector.

Question 31

Unions representing workers in construction trades and the National Hockey League Players' Association are examples of which of the following?

A)labour unions
B)industrial unions
C)union shops
D)craft unions

Question 32

Which of the following provide services to their local unions,including legal advice and leadership training,and also provide assistance to locals during collective bargaining?

A)labour action committees
B)union cooperatives
C)labour guilds
D)national unions

Question 33

The level at which most members interact with their union is referred to as which of the following?

A)labour collective
B)regional labour council
C)labour cooperative
D)local union

Question 34

Which of the following is the process by which representatives of labour and management attempt to negotiate a mutually acceptable labour agreement?

A)representational bargaining
B)unilateral bargaining
C)arbitration bargaining
D)collective bargaining

Question 35

Which of the following is a union composed of workers who share the same skill or work in the same profession?

A)concentric union
B)industrial union
C)craft union
D)pure union

Question 36

Which of the following is a complaint made by a worker accusing the employer of violating the terms of a collective bargaining agreement?

A)mediation
B)appeal notification
C)arbitration
D)grievance

Question 37

Under federal laws governing the process of collective bargaining,topics dealing with wages,benefits,and working conditions are which of the following?

A)They are completely off limits, because these are determined by the application of federal laws rather than by negotiation.
B)They are mandatory subjects of bargaining, meaning that if either side makes a proposal about one of these topics, the other cannot legally refuse to discuss it.
C)They are negotiated only under the direction and supervision of a third party known as an arbitrator.
D)They are permissible topics of bargaining, meaning that the two sides are free to bargain about these subjects if they wish, but neither side can be required to do so.

Question 38

Which of the following is an employment arrangement in which a company may hire nonunion workers,but all workers represented by the union must become union members within a specified time period to keep their jobs?

A)closed union
B)industrial shop
C)union shop
D)open shop

Question 39

Jeff Biddle is a member of his union's collective bargaining team,and Bailey Sharp is on the management's bargaining team.As part of the negotiating process,Jeff and Bailey are working together to find solutions to some difficult issues involving the health care benefits the company offers employees.They hope to create a win-win solution that can be incorporated into the new labour contract.This suggests that the collective bargaining process is taking which type of approach?

A)interest-based bargaining
B)mediated bargaining
C)distributive bargaining
D)Waiver of Independence Negotiating (WIN)

Question 40

What is the term for workers walking and carrying signs near the entrance of an establishment with which they have a dispute in order to publicize their position and concerns?

A)picketing
B)striking
C)blocking-out
D)boycotting

Question 41

Explain how labour contracts are negotiated.Disagreements about documents as long and complex as labour contracts are not unusual.Name and describe the procedure workers can follow if they feel their employer has not lived up to the collective bargaining agreement.

Question 42

Evaluate the impact unions have had on their members' welfare and the economy as a whole,and explain the new challenges that today's unions face.

Question 43

What is a labour union? What are the two basic ways that unions can be organized?

Question 44

Explain the types of topics discussed in a collective bargaining process.

Question 45

Studies concerning the impact of unions on labour productivity have shown which of the following?

A)They suggested that unions actually have little or no impact on labour productivity.
B)They yielded mixed evidence about the impact unions have on labour productivity.
C)They suggested that unions reduce labour productivity.
D)They suggested that unions improve labour productivity.