Deck 8: Establishing a Constructive Climate

Question 1

The goal towards which a group is working and which provides organization for its activities is its ______.

A)vision
B)strength
C)mission
D)value

Answer 1

C

Question 2

______ gives form and meaning to the purpose of the group's activities and is like giving the group a blueprint for their work.

A)Providing structure
B)Constructive climate
C)Clarifying norms
D)Building cohesiveness

Answer 2

A

Question 3

The cement that holds a group together and a sense of "we-ness" is known as ______.

A)cohesiveness
B)task leadership
C)norms
D)structure

Answer 3

A

Question 4

The atmosphere of a team or an organization is known as ______.

A)climate
B)environment
C)context
D)workplace

Question 5

All of the following are related to climate except ______.

A)rituals
B)unrealized strengths
C)values
D)underlying assumptions of the group

Question 6

The rules of behavior that a group establishes and shares are known as ______.

A)regulations
B)norms
C)strengths
D)relationship leadership

Question 7

An atmosphere that promotes group members' satisfaction and achieving their personal best is known as ______.

A)a strengths climate
B)a warm climate
C)a constructive climate
D)a goal-driven climate

Question 8

Norms develop at a(n)______ stage in a group and are sometimes ______ to change.

A)early; easy
B)middle; easy
C)late; resistant
D)early; difficult

Question 9

Cohesiveness allows group members to ______.

A)express viewpoints
B)give and receive feedback
C)accept opinions different than their own
D)all of these

Question 10

Which of the following is potentially a negative group norm?

A)not bringing cell phones to a meeting
B)having a business casual Friday
C)allowing side conversations in meetings
D)complimenting co-workers on a job well done

Question 11

A positive climate is shaped by the degree to which people feel they are ______.

A)supported
B)appreciated
C)encouraged
D)all of these

Question 12

Students who love attending a particular class,know everyone's name in that class,and are ready and able to offer differing viewpoints on course material likely feel ______ with the group.

A)cohesiveness
B)norms
C)structure
D)unrealized strength

Question 13

Co-workers collectively deciding to wear jeans on Fridays and not bringing cell phones to meetings are examples of ______.

A)building cohesiveness
B)norms
C)synergy
D)providing structure

Question 14

A class project you are in never seems to make progress,no one knows what part of the project they are responsible for,and there is no sense of direction.All of you are good friends and feel good working together,but very little gets accomplished.The group needs more ______.

A)structure
B)norms
C)cohesiveness
D)constructive climate

Question 15

Cohesiveness is associated with all except which of the following?

A)increased participation
B)positive feelings towards group members
C)strong influence over group members
D)near perfect achievement of goals

Question 16

Which of the following is an example of providing structure?

A)building relationships and helping people get along
B)treating followers with dignity and respect
C)making the work setting a pleasant environment
D)a leader explaining goals and mission

Question 17

Which of the following is not a way for a leader to provide structure?

A)identifying the unique ways each member can contribute
B)going over rules and expectations
C)providing a calendar of due dates
D)treating followers with dignity and respect

Question 18

While structure is a blueprint for how a group is to achieve its goals,______ is/are a roadmap for how to behave in a group setting.

A)norms
B)cohesion
C)mission
D)synergy

Question 19

Which of the following is not listed as a way a leader can establish a constructive climate?

A)clarifying norms
B)building cohesiveness
C)concern for people
D)providing structure

Question 20

Allison is a manager for a new project and has carefully selected her team of talented and hard working individuals.She quickly orients everyone to the project and identifies why each were selected and what they bring to the team.Together,they are able to complete the project ahead of schedule and with higher quality than anticipated.This is an example of group ______.

A)synergy
B)hard work
C)strength
D)learned behaviors

Question 21

Which of the following is not a way a leader can help build cohesiveness?

A)encourage passive members to become involved
B)help group members achieve their individual goals
C)focus on their own needs and ego
D)allow group members to share leadership responsibility

Question 22

Which of the following is not a tip for giving constructive feedback?

A)address behaviors
B)use "you" language
C)describe specifically what you have observed
D)check to ensure clear communication has occurred

Question 23

Which of the following is one of the six standards of excellence factors?

A)what group members need to know and what skill they need to acquire
B)how much a change will cost the organization
C)what goals they need to achieve
D)what group members need to know and what skill they need to acquire and what goals they need to achieve are both factors

Question 24

What is constructive feedback?

A)honest and direct communication about a group member's performance
B)it is not mean-spirited or paternalistic
C)it is overly nice and patronizing
D)Both honest and direct communication about a group member's performance and it is not mean-spirited or paternalistic

Question 25

Meg Whitman removing gates and fences that separated executive parking from general employee parking at HP is an example of ______.

A)providing structure
B)building cohesiveness
C)recognizing strengths
D)mitigating weakness

Question 26

According to LaFasto and Larson,leaders must do which of the following to influence performance and promote standards of excellence?

A)require results
B)review results
C)reward results
D)all of these

Question 27

Which of the following is associated with strong group cohesion?

A)group members feel less need to attend meetings
B)group members are more productive
C)group members keep to themselves
D)both group members feel less need to attend meetings and group members are more productive

Question 28

What are standards of excellence?

A)rules about absenteeism
B)the expressed and implied expectations for performance that exist within a group
C)established benchmarks of performance
D)both the expressed and implied expectations for performance that exist within a group and established benchmarks of performance

Question 29

A coach asking players to show up 15 minutes before practice every day is doing what?

A)building cohesiveness
B)promoting a vision
C)providing feedback
D)clarifying norms

Question 30

Leaders can assist in building cohesiveness by ______.

A)creating a climate of trust
B)becoming authoritarian
C)engaging laissez-faire leadership
D)all of these

Question 31

Giving constructive feedback and resolving performance issues is part of which of the "three Rs"?

A)require results
B)review results
C)reward results

Question 32

If a group appears to be disjointed initially,they need to worry about ______.

A)building cohesiveness
B)clarifying norms
C)setting the tone
D)providing structure

Question 33

Professors handing out the syllabus on the first day of class is an example of ______.

A)procedures
B)clarifying norms
C)providing structure
D)promoting standards of excellence

Question 34

In establishing a constructive climate,leaders can give structure to a group by ______.

A)communicating the group's goals to the group
B)identifying the unique ways that each member can contribute to the group
C)allowing group members to come up with work rules
D)both communicating the group's goals to the group and identifying the unique ways that each member can contribute to the group

Question 35

Which of the following leadership actions would not assist a group in building cohesiveness?

A)encourage passive or withdrawn members to leave the group
B)help group members achieve their individual goals
C)invite group members to become active participants
D)allow group members to share leadership responsibilities

Question 36

Which of the following is not one of the six factors critical to standards of excellence?

A)how much initiative and effort members need to demonstrate
B)the extent to which deadlines are significant
C)how many hours of overtime members are willing to work
D)what goals the members need to achieve

Question 37

Which of the following is not related to climate?

A)rituals
B)strengths
C)procedures
D)values

Question 38

Which of the following is NOT one of the six factors critical to standard of excellence?

A)how much initiative and effort they need to demonstrate
B)how group members are expected to treat one another
C)the extent to which deadlines are significant
D)all of these are factors

Question 39

The expressed and implied expectations for performance that exist within a group or an organization are known as ______.

A)norms
B)standards of excellence
C)strengths
D)mission

Question 40

LaFasto and Larson identified "three Rs" to influence performance and promote standards of excellence.Which is not one of them?

A)require results
B)review results
C)recognize results
D)reward results

Question 41

Norms develop early,but they are not difficult to change.

Question 42

Employees in a store prefer working for Joe,the day manager,rather than Peter,the night manager.Joe is very careful in how he treats his employees,whereas Peter is brutally honest in his assessment of his employee's mistakes.What best describes the behaviors in scenario above?

A)providing structure
B)giving constructive feedback
C)rewarding results
D)establishing norms

Question 43

Which of the following is used to describe Meg Whitman in the Leadership Snapshot?

A)excessive
B)decadent
C)decisive
D)abrasive

Question 44

Cohesiveness is described as a sense of "we-ness," the cement that holds a group together.

Question 45

Giving constructive feedback is a must for a leader.

Question 46

Norms are not useful in figuring out what is appropriate or inappropriate in a group setting.

Question 47

In requiring results,a leader should ______.

A)articulate clear, concrete expectations
B)expect followers to know what to do
C)not discuss work processes with followers
D)none of these

Question 48

While giving feedback you should ______.

A)use a tone that implies anger
B)use "need to" phrases (e.g."you need to improve…")
C)demonstrate how disappointed you are
D)none of these

Question 49

Kouzes and Posner state that rewarding results is one of their five exemplary practices of leadership.Which of the following is not a way listed to enact this practice?

A)have a celebration dinner
B)buy the group member a gift of significant value
C)give the group member personalized appreciation
D)send an e-mail praising the group member's efforts

Question 50

Which of the following describes a leader's need to articulate clear,concrete expectations for team members?

A)review results
B)reward results
C)provide reinforcement
D)require results

Question 51

Providing structure for a group is like giving members an architectural blueprint for their work.

Question 52

Establishing a constructive climate is a(n)______ process.

A)complex
B)simple
C)strengths-based
D)ambitious

Question 53

A leader should create a constructive climate to help group members perform at their highest levels of excellence.

Question 54

In giving feedback,addressing behaviors refers to focusing on personal traits.

Question 55

Because working in groups can be chaotic and challenging,it is helpful when a leader provides a sense of structure for group members.

Question 56

Establishing ______ is a subtle yet essential aspect of effective leadership that contributes to effective group function.

A)a constructive climate
B)a strengths culture
C)authoritarian leadership
D)none of these

Question 57

Rewarding results is ______.

A)very practical
B)a straightforward process
C)something every leader can do
D)all of these

Question 58

Norms are the rules of behaviors that are established and shared only by some members of the group.

Question 59

Confronting inadequate performance of a group member can ______.

A)be challenging
B)be emotionally charged
C)require much of the leader
D)all of these

Question 60

It is not necessary for a leader to create a constructive climate for a group to perform at their highest level of excellence.

Question 61

Norms can be positive or negative to a group's efficiency.Differentiate among which norms would be positive for a group to adopt and what some negative ones would be.

Question 62

Briefly discuss the steps in giving constructive feedback.Highlight key points with examples from your personal experiences.

Question 63

Differentiate among the "three Rs" by LaFasto and Larson.How can you use each of these to promote excellence within an organization?

Question 64

Which of the four leader behaviors for establishing a constructive climate in a group is most challenging for you to implement? How is the challenge connected to your leadership traits?

Question 65

Briefly define the four leader behaviors involved in establishing a constructive climate in a group.Give an example of what each one would look like in your line of work.

Question 66

Share an example of a time you helped build cohesiveness in a group.Which of the actions described in the text did you use? Did you use any that were not mentioned?

Question 67

What is synergy and how can you foster it in a group?

Question 68

Explain the ways in which a leader can provide structure to a group or team.Illustrate with examples from your experiences.

Question 69

Describe some norms in a team or group you have worked with at your job or in school.How have they helped or hindered the group?

Question 70

A challenge for leaders is to find how each individual group member can contribute to the group and encourage the group to recognize their contributions.How will you identify unique ways members of a group you are leading can do this and support each other?