Deck 14: Team Leadership

Question 1

The traditional authority structure in organizations ______.

A) provides a safety net for teams
B) often does not support lateral decision making
C) can enhance the team culture
D) often leads to successful, creative teamwork

Answer 1

B

Question 2

Hill's model suggests that the leader must match appropriate behaviors with a team member's problem.This is similar to the basic concepts in which theory?

A) leader-member exchange
B) situational approach
C) authentic leadership
D) servant leadership

Answer 2

B

Question 3

The definition of what constitutes a team ______.

A) is easily defined
B) is defined the same way by all organizations
C) continues to evolve
D) has been defined the same way for a century

Answer 3

C

Question 4

When the leader sees and interprets the team's experiences in an organizational context it is called ______.

A) requisite variety
B) leader complexity
C) behavioral flexibility
D) mental model

Question 5

Day et al.refer to shared leadership as ______.

A) leader distributive method
B) follower empowerment
C) team leadership capacity
D) shared leader capacity

Question 6

Teams that meet face-to-face ______.

A) are more effective than virtual teams
B) are less effective than virtual teams
C) can be equally as effective as virtual teams
D) often encounter more interpersonal issues than virtual teams

Question 7

An advantage that effective teams can bring to organizations is ______.

A) higher quality leader and follower exchanges
B) reduction in overtime worked
C) more innovative and creative success
D) cost benefits

Question 8

A benefit of shared leadership compared with a non-shared leadership process is ______.

A) more cohesion
B) more challenges
C) more conflict
D) more disruption

Question 9

A disadvantage of shared leadership is ______.

A) there are no disadvantages
B) it involves risk
C) it takes more time
D) leaders do not like this process

Question 10

In Hill's Team Leadership Model,the cohesiveness of the team and the ability of team members to satisfy their own needs while working effectively with other team members defines

A) development
B) commitment
C) recognition
D) results-driven leadership

Question 11

Which of Larson and LaFasto's characteristics of team excellence is associated with Hackman's "clear norms of conduct"?

A) compelling purpose
B) unified commitment
C) standards of excellence
D) competent team members

Question 12

Teamwork as described in the text is ______.

A) lateral decision making
B) vertical decision making
C) hierarchical decision making
D) team leader decision making

Question 13

Heterarchy leads to positive outcomes ______.

A) for all team members
B) for team members who want power
C) if team members find heterarchy legitimate
D) if the top leader makes the final decision

Question 14

Organizational teams have been the focus of many studies in order to ______.

A) determine the skill level of the team members
B) find ways to help less capable members still succeed
C) support organizational distribution of workload
D) find strategies for maintaining a competitive advantage

Question 15

What are the two critical functions of team effectiveness in Hill's model?

A) development and analysis
B) performance and leader outcomes
C) leadership outcomes and analysis
D) performance and development

Question 16

Which of the following is not one of Hackman's six enabling conditions of effective team functioning?

A) real team
B) clear conduct norms
C) compelling purpose
D) strict hierarchy

Question 17

In the team leadership model,the leader's job is ______.

A) take action for all problems
B) solve team member conflicts
C) monitor and take appropriate action
D) use the team as a personal support system

Question 18

Teamwork success requires ______.

A) organizational culture based on authoritarian decision making
B) organizational culture based on position
C) organizational culture that is easy to change
D) organizational culture that supports lateral decision making

Question 19

Which of the following is the best analogy to describe the team leadership approach? An effective team leader is like ______.

A) a lead singer who can use charisma to attract a lot of attention for the band
B) a politician who can inspire others toward an authentic vision
C) an engineer who can set aside emotions to solve technical problems
D) a doctor who can diagnose accurately and prescribe the right treatment

Question 20

The term heterarchy refers to ______.

A) the power struggles in teams
B) the shifts in power from team member to top leadership
C) the coercive power shifting in teams
D) the dynamic power shifting in teams

Question 21

The team I am leading is in conflict with constant infighting and little focus on the project's goals.I should take ______.

A) external task action
B) internal task action
C) internal relational action
D) External environmental action

Question 22

What needs to happen for the team to effectively perform and to have solid development?

A) leadership decisions must monitor or take action
B) leadership decisions must be centered on internal action only
C) leadership decisions must be centered on external action only
D) leadership decisions must monitor internal environmental actions

Question 23

One of the potential benefits to a team of a slow-to-act leader is ______.

A) increased positional leadership
B) decreased decision effectiveness
C) encouraging team members to emerge as leaders
D) preventing problems from getting out of control

Question 24

When a leader uses skills to improve the task performance effectiveness of the team he or she is using ______.

A) environmental leadership monitoring processes
B) external leadership action processes
C) internal relational leadership actions
D) internal task leadership actions

Question 25

Our emergency room medical team has clear tasks for each member,a code of conduct we implement each day,and a group that functions well together.Our team is displaying which characteristic of team excellence?

A) clear, elevating goal
B) results-driven structure
C) collaborative climate
D) principled leadership

Question 26

My team gets along well with one another and has worked together for a long time and consistently exceeded its goals despite recent changes in our company.Recently,the organization has made some reporting structure changes and has had to reduce the workforce due to budgetary constraints on the company.Applying McGrath's critical leadership functions,I need to ______.

A) do internal monitoring
B) take internal executive action
C) do external monitoring
D) take external executive action

Question 27

Which of Larson and LaFasto's characteristics of team excellence is associated with Hackman's "team focused coaching"?

A) compelling purpose
B) principled leadership
C) standards of excellence
D) competent team members

Question 28

Which of Larson and LaFasto's characteristics of team excellence is associated with Hackman's "real team"?

A) results-driven structure
B) unified commitment
C) standards of excellence
D) supportive organizational structure

Question 29

Our organization provides us with the resources we need to complete our team projects and has a generous bonus system if we exceed standards and meet deadlines.Which characteristic of team excellence is our organization displaying?

A) results-driven structure
B) internal support and recognition
C) external support and recognition
D) collaborative climate

Question 30

Negotiating upward to secure necessary resources,support,and recognition for the team is an example of ______.

A) an external environmental leadership action
B) a relational external leadership action
C) a task internal leadership action
D) a relational internal leadership action

Question 31

I am a leader who is focused on influencing the team in positive ways to be effective including my use of motivation and coordination.Which characteristic of team excellence am I displaying?

A) results-driven structure
B) compelling purpose
C) external support and recognition
D) principled leadership

Question 32

External environmental actions include ______.

A) coaching
B) structuring for results
C) modeling principles
D) advocating

Question 33

One of my team members constantly has his ideas minimized by other group members.He appears disheartened and has withdrawn from the team brainstorming processes.I should employ which internal relational leadership action with this team?

A) goal focusing
B) satisfying individual member needs
C) modeling ethical practices
D) buffering team members from environmental distractions

Question 34

I am using controlling,coordinating,mediating and synthesizing as I focus on issues to help the team complete goals.Which type of leadership decision making am I using?

A) internal relationship actions
B) external relationship actions
C) internal task actions
D) environmental assessment actions

Question 35

Our team has just the right mix of people with complementary skills and strengths.Our team is displaying which characteristic of team excellence?

A) standards of excellence
B) clear norms of conduct
C) competent team members
D) principled leadership

Question 36

The principled leadership characteristic of team excellence is central to team effectiveness,influencing the team through four processes.Which is not one of these processes?

A) cognitive
B) directive
C) motivational
D) coordination

Question 37

Our food product development team has an excellent sense of team unity and employs a spirit of camaraderie in daily operations together.Which characteristic of team excellence is our team displaying?

A) results-driven structure
B) clear norms of conduct
C) coaching atmosphere
D) unified commitment

Question 38

We all feel committed to do our best because as a team we created our code of conduct and performance criteria together.Which characteristic of team excellence is our team displaying?

A) results-driven structure
B) standards of excellence
C) real team
D) unified commitment

Question 39

Our team leader outlined the objectives of our new project and identified our expected outcomes.Our leader was using which characteristic of team excellence?

A) clear, elevating goal
B) clear norms of conduct
C) collaborative climate
D) principled leadership

Question 40

I enjoy working with this team because we all trust each other and respect what each person brings to the team.Which characteristic of team excellence am I displaying?

A) collaborative climate
B) clear norms of conduct
C) coaching atmosphere
D) unified commitment

Question 41

What scholar(s)provided grounded research support for the group effectiveness approach?

A) Hackman and Walton
B) McGrath
C) Larson and LaFasto
D) Hill

Question 42

According to Zaccaro,principled leadership influences team effectiveness through these processes: ______.

A) supporting, controlling, delegating, and directing
B) cognitive, motivational, affective, and coordinational
C) forming, storming, norming, and performing
D) technical, interpersonal, intrapersonal, and empathetical

Question 43

When the leader assessment of the team has determined that the team is functioning well,what should the leader do?

A) take appropriate action
B) nothing
C) monitor the internal and external environments
D) provide relational coaching

Question 44

Internal relational leadership actions include all of these except ______.

A) collaborating: including, involving
B) managing conflict and power issues
C) building commitment
D) networking and forming alliances

Question 45

In team leadership theory,two of the leader's primary decisions are ______.

A) to build a vision and implement change
B) to monitor or take action
C) to be a role model and an innovator
D) to organize and to control

Question 46

Rafael notices his research and development teammates are not getting along due to differences in work style.He suggests they participate in a 2-hr workshop on personality profiles and communication skills.Rafael is applying which type of leadership action?

A) external environmental
B) internal relational
C) internal task
D) external conflict

Question 47

Which of the following is not one of the characteristics of team excellence,according to Larson and LaFasto?

A) results-driven structure
B) collaborative climate
C) authoritative leadership
D) clear, elevated goal

Question 48

A criticism of the team leadership model is ______.

A) it does not place the ongoing work group in an environmental context
B) it neglects to account for the changing roles of leaders in organizations
C) it is too complex and is not practical for a growing number of team leaders
D) it does not help in selecting team leaders

Question 49

For leaders,McGrath's critical leadership functions do not include which type of group leadership function?

A) diagnosing group deficiencies
B) preventing deleterious changes
C) negating remedial action
D) forecasting environmental changes

Question 50

Hill's model for team leadership suggests what number of leadership decisions a leader must make before taking leadership actions?

A) 4
B) 3
C) 7
D) 5

Question 51

Which of the following is not a criticism of the team leadership model?

A) its complexity
B) it includes only a partial list of skills leaders might use to make team decisions
C) shared leadership might not work for all team members' skill levels
D) it provides a cognitive guide to aid leaders in maintaining effective teams

Question 52

Characteristics of team effectiveness include all of the following except ______.

A) unified commitment
B) relationship-driven structure
C) external support
D) collaborative climate

Question 53

One strength of the team leadership model is ______.

A) its complexity
B) changes in leaders disrupt the team process
C) it provides specific answers to specific problems
D) its application to real-life organizations

Question 54

Team leadership research started focusing on more than just outcomes in the ______.

A) 1990s
B) 1960s
C) 1980s
D) 1970s

Question 55

Which of the following is not a strength of the team leadership model?

A) its complexity
B) it provides a cognitive guide to aid leaders in maintaining effective teams
C) shared leadership works for all team members' skill levels
D) it provides for a shared leadership model in organizations

Question 56

McGrath describes diagnosing group deficiencies as part of ______.

A) monitoring/internal
B) executive action/internal
C) monitoring/external
D) executive action/external

Question 57

External leadership actions are considered ______.

A) relational
B) environmental
C) leadership decisions
D) task

Question 58

Leadership decisions include all of the following except ______.

A) task or relational
B) overt or covert
C) monitor or take action
D) internal or external

Question 59

Team effectiveness is evaluated on these desired team outcomes: ______.

A) performance and development
B) norming and forming
C) technical and empathetical
D) controlling and delegating

Question 60

McGrath suggests preventing deleterious changes as part of ______.

A) monitoring/internal
B) executive action/internal
C) monitoring/external
D) executive action/external

Question 61

A "team" is more than an organizational group,in that a team is composed of ______.

A) members who are interdependent
B) members who are experienced facilitators
C) members who meet face-to-face
D) members who are independent

Question 62

Team leaders need to construct a mental model to ______.

A) identify problems and solutions within the team
B) take simple problems and find hidden complexities
C) improve their communication skills
D) give team members the role of problem solving

Question 63

William was recently hired as international relations manager for a large animal nutrition company.He set up several virtual teams to represent various global regions.William should expect which of the following to happen?

A) to spend little of his time leading these employees
B) less collaboration among these employees
C) challenges in building trust among teammates
D) increases in company travel costs due to this structure

Question 64

Contemporary organizations are relying more and more on teams for all of the following reasons except ______.

A) increasingly complex tasks
B) flattening of organizational structures
C) more globalization
D) lack of leadership potential

Question 65

Liz is a team leader at a local grocery store.Recently,her boss said that she needs to address the negative attitudes of employees.To try and fix this problem,she has begun awarding gift-cards to employees who have great attitudes.What internal leadership intervention is Liz addressing?

A) managing conflict
B) facilitating decisions
C) goal focusing
D) satisfying needs

Question 66

What scholar(s)studied real-life successful teams and found eight characteristics that were consistently associated with team excellence?

A) Hackman and Walton
B) Hill
C) Larson and LaFasto
D) McGrath

Question 67

Hill's model of team leadership requires a leader to consider all of the following questions to improve team effectiveness except ______.

A) Which of my personal values are being impacted?
B) What type of intervention should be used?
C) At what level should the intervention be targeted?
D) What leadership function should be implemented?

Question 68

According to McGrath,"taking remedial action" is part of ______.

A) executive action/external
B) executive action/internal
C) monitor/external
D) monitor/internal

Question 69

Forecasting environmental changes fits into what quadrant of the critical leadership functions?

A) monitor/internal
B) monitor/external
C) executive action/internal
D) executive action/external

Question 70

Ana is leading an effective team of youth development educators during a particularly stressful time of year when the team must submit year-end government reports by the end of the week.Ana goes to a networking event and overhears that her regional director is retiring next year and a shift in personnel is expected.Ana decides not to share that gossip with her team right away.She is demonstrating ______.

A) advocating, an external environmental action
B) buffering, an external environmental action
C) managing conflict, an internal relational action
D) maintaining standards of excellence, an external leadership action

Question 71

An angel investor just provided the financial capital for you to start up a new crop science technology company.You decide to set up your new business using a team-based structure because research shows this organizational design,done effectively,will lead to all of the following except ______.

A) better quality products
B) greater innovation
C) less waste of resources
D) less need for leadership

Question 72

The team leadership model has been criticized for ______.

A) only applying to non-profit organizations
B) failing to recognize external environmental factors
C) being overly complex
D) ignoring the idea that leadership can be shared

Question 73

The two types of internal leadership actions in Hill's model of team leadership are reminiscent of the two dimensions in ______.

A) George's Authentic Leadership Model
B) Bass's Transformational Leadership Theory
C) Blake and Mouton's Leadership Grid
D) Katz's Skills Approach Model

Question 74

Internal task leadership actions include all of the following except ______.

A) collaborating
B) goal focusing
C) structuring for results
D) organizing

Question 75

What model attempts to integrate mediation and monitoring concepts with team effectiveness?

A) team leadership model
B) critical leadership functions model
C) group effectiveness model
D) team excellence model

Question 76

Internal task oriented leadership actions include ______.

A) networking
B) modeling ethical principles
C) advocating for the team
D) facilitating decision making

Question 77

External support and recognition suggests that organizational rewards ______.

A) are unnecessary in team-based work
B) should be targeted at specific individuals on teams
C) should be given to whole teams in recognition of collective accomplishments
D) are best bestowed upon formal team leaders so others can strive for excellence

Question 78

In Hill's model of team leadership,a line connects Leadership Decisions with Team Effectiveness.This represents ______.

A) the continuous process of gathering and analyzing data about the team for decision making
B) the permission to for the leader to take a "do nothing" approach on effective teams
C) the notion that leadership decisions are ultimately external in nature
D) the bottom line reality that leadership actions do not correlate with team performance

Question 79

Niko is a member of a five-person community action team to address natural resource issues in his region.He notices that every time the team meets,members do not listen respectfully to each other.According to Hill's model of team leadership Niko should ______.

A) report this dynamic to his supervisor who can bring more authority to the situation
B) dismiss himself from the team and return when conditions are better
C) step up into a leadership role and use coaching behaviors to address internal relations
D) change the structure and goals of the team in order to align tasks better

Question 80

Examples of organizational teams can include all of the following except ______.

A) task force
B) work unit
C) quality team
D) project manager