Deck 10: Human Resource Management

Question 1

In future years,age discrimination is predicted to

A) decrease.
B) increase.
C) remain stable.
D) be eliminated.

Answer 1

B

Question 2

Which of the following U.S.laws protects female workers from discrimination because of pregnancy?

A) The Equal Pay Act of 1963
B) The Maternity Leave Act of 2005
C) The Pregnancy Discrimination Act of 1978
D) The Family and Medical Leave Act of 1993

Answer 2

C

Question 3

People who are hired on temporary contracts and are not a part of the organization's permanent workforce are called __________.

A) selective workers
B) variable time employees
C) flex time workers
D) independent contractors

Answer 3

D

Question 4

Privacy at work is a right that applies to which of these?

A) Only managers
B) Only non-managers
C) All employees
D) Only top performing employees

Question 5

Job discrimination,denial based on non-performance related issues,occurs when an organization denies someone all of the following EXCEPT:

A) Employment.
B) A job assignment.
C) An advancement opportunity.
D) Vacation days

Question 6

All of the following are covered by the Equal Employment Opportunity (EEO)Act EXCEPT:

A) protection of the right to gain/keep employment based upon ability and performance.
B) equal pay for men and women.
C) discrimination of persons over 40.
D) guarantee zero discrimination in the workplace.

Question 7

Which of these refers to refusing to hire or promote someone for non-job related reasons?

A) Prejudice
B) Bias
C) Discrimination
D) Right to work

Question 8

Which of these is an effort on the part of the federal government,to ensure equal employment for members of protected groups,by setting hiring quotas based on the demographics of relevant markets?

A) Discrimination
B) Right to work
C) Affirmative action
D) Equal employment opportunity

Question 9

The right to employment and advancement without regard to race,sex,color,religion,or national origin is called

A) equal employment opportunity.
B) discrimination.
C) affirmative action.
D) human resource management.

Question 10

Which of the following is NOT protected by federal law?

A) An HIV job applicant
B) A 40-year-old worker
C) A job applicant who drinks
D) A pregnant worker

Question 11

All of the following would be legitimate reasons for not hiring someone EXCEPT:

A) a special pilot's license to fly for major airlines.
B) a minimum weight requirement to serve as a restaurant chef.
C) passing a criminal background check to be an elementary school teacher.
D) a medical license to be a doctor.

Question 12

All of the following categories are protected by Title VII of the 1964 Civil Rights Act (CRA)EXCEPT:

A) Religion
B) Race
C) Color
D) Age

Question 13

Which of these is NOT true regarding privacy in the workplace?

A) Technology can allow employers to monitor emails from company computers.
B) Technology can allow employers to identify who is receiving phone calls.
C) Technology can allow employers to track internet searches done on company equipment.
D) Technology can allow employers to spy on employees to decide who will get a promotion.

Question 14

Employment criteria justified by capacity to perform a job are called

A) discriminations.
B) affirmative actions.
C) bona fide occupational qualifications.
D) career planning.

Question 15

According to research,about what percent of age discrimination suits result in some financial settlement in favor of the person filing the claim?

A) 80
B) 20
C) 50
D) 35

Question 16

__________ is the process of attracting,developing,and maintaining a high quality workforce.

A) Equal opportunity
B) Human resource management (HRM)
C) General management
D) Outsourcing

Question 17

Which of these is NOT required by the affirmative action process?

A) Hiring of people in underrepresented classes, regardless of qualifications
B) Survey of the relevant labor market to determine its demographics
C) Comparison of the current company workforce with the available labor market
D) Analysis of the demographics of the current company workforce

Question 18

Which of these is NOT a task of the Human Resources department?

A) Supervising a quality workforce
B) Attracting a quality workforce
C) Developing a quality workforce
D) Maintaining a quality workforce

Question 19

Which of these was the very first bill signed by President Obama,which expanded workers' rights to sue employers on equal pay issue?

A) Pregnancy Discrimination Pay for Performance Act
B) Lilly Ledbetter Fair Pay Act
C) Age Discrimination Wage Restriction Act
D) Workplace Privacy Affirmative Action Pay Act

Question 20

Which of these represents a benefit that an organization gets by using independent contractors? Independent contractors

A) are available at minimum wage.
B) get no benefits.
C) are better workers.
D) are always available.

Question 21

The process of managing career goals and individual capabilities with opportunities for their fulfillment is called __________.

A) career planning
B) employee management
C) career development
D) multiperson comparison

Question 22

In designing an employment test,ensuring that the results are an accurate predictor of future job performance means that the test instrument is __________.

A) valid
B) reliable
C) realistic
D) socialized

Question 23

The process of choosing whom to hire from a pool of qualified candidates is called __________.

A) assessing
B) recruiting
C) selection
D) reviewing

Question 24

Once a candidate is hired,__________ familiarizes the new employee with jobs,coworkers,and organizational policies and services.

A) documentation
B) socialization
C) orientation
D) coaching

Question 25

The process of evaluating a candidate in an actual work situation is called __________.

A) reality
B) work sampling
C) coaching
D) socialization

Question 26

Assigning an early career employee as a protégé to a more senior employee for the purpose of professional advice and career guidance is called __________.

A) coaching
B) mentoring
C) assessing
D) socialization

Question 27

A performance appraisal method that uses a log of the employee's effective and ineffective job behaviors is called a__________.

A) behaviorally anchored rating scale
B) critical-incident technique
C) forced distribution method
D) graphic rating scale

Question 28

Which appraisal system includes descriptions of actual behaviors to exemplify the various levels of performance?

A) Graphic rating scale
B) Paired comparison
C) Critical-incident technique
D) Behaviorally anchored rating scale

Question 29

__________ is the match of individual values,interests,and behaviors with the organizational culture.

A) Person-job fit
B) Person-organization fit
C) Recruitment
D) Job satisfaction

Question 30

During selection,the process that attempts to reveal both the good and bad points of the job is called:

A) an in-depth interview.
B) recruitment.
C) a realistic job preview.
D) orientation.

Question 31

Which of the following is NOT good advice in preparing for a telephone interview?

A) Study the organization ahead and match your strengths to it
B) Plan to take the call in a quiet, private location
C) Practice your voice tone and modulation to set a good first impression
D) Don't worry about how you are dressed

Question 32

A performance appraisal method that formally gathers input from the many people that work with,and depends on the person being appraised is called a __________.

A) behaviorally anchored rating scale
B) critical-incident technique
C) forced distribution method
D) 360feedback

Question 33

Performance appraisal is the process of formally evaluating an employee's performance for the purpose of offering __________ to employees.

A) motivation
B) promotions
C) feedback
D) mentoring

Question 34

Thomas is a new employee at Town Realty.Andrew,an experienced employee,has been assigned to Thomas to offer him performance advice.This is called:

A) On the job training
B) Orientation
C) Work sampling
D) Coaching

Question 35

Which of these is called a process when companies try to attract a qualified pool of applicants?

A) Planning
B) Screening
C) Selection
D) Recruiting

Question 36

__________ involves balancing career demands with personal and family needs.

A) Work-life balance
B) Employee management
C) Career development
D) Multiperson comparison

Question 37

Allison,a long-time employee at AIM Corporation is helping William,a new employee; learn the culture of the organization.Allison is using the __________ process.

A) Assessment
B) Socialization
C) Affirmative action
D) Unionization

Question 38

A performance appraisal method that rates and ranks employees relative to each other is called a__________.

A) behaviorally anchored rating scale
B) critical-incident technique
C) multiperson comparison
D) graphic rating scale

Question 39

An assessment center evaluates a candidate's:

A) professionalism.
B) socialization.
C) job potential.
D) behavior.

Question 40

Which of these is called a process of managing how an employee grows and progresses in responsibility from one point to another?

A) Career planning
B) Employee management
C) Career development
D) Multiperson comparison

Question 41

In order to get performance feedback from more sources than just the employee's supervisor,a program of 360 feedback can be implemented.

Question 42

In order to avoid the problem of managers ranking all their employees at about the same level,companies should use graphic rating scales.

Question 43

Many employers talk about the "value" they place on their workers,but a good test is whether they invest in employee training.

Question 44

Which of these represents the collective behalf of workers to employers?

A) Trade association
B) Employer representative
C) Employee organization
D) Labor union

Question 45

Realistic job interviewers "sell" the positive features of a job in order to find potential employees.

Question 46

It is legal for men to make twice as much as women for doing the same job.

Question 47

Performance management aligns human capital with organizational strategies.

Question 48

Reliability of employee testing means that the scores on a selection device demonstrate links with future job performance.

Question 49

Which plan allows employees to share in cost savings or productivity gains realized by their efforts?

A) Stock option
B) Bonus plan
C) Merit
D) Gain sharing

Question 50

Affirmative action attempts to enforce equal employment opportunity legislation.

Question 51

__________ programs allow choice to personalize benefits within a set dollar allowance.

A) Family friendly
B) Flexible benefits
C) Employee assistance
D) Collective bargaining

Question 52

In the dynamic workplace environment of today,more and more of the responsibility for career planning is falling on the individual employees to do their own.

Question 53

The labor union grants up to 12 weeks of unpaid leave for qualifying actions and protects the individual's employment status.

Question 54

The process of negotiating,administering,and interpreting a contract is called ___________.

A) legal administration
B) collective bargaining
C) unionizing
D) union manipulation

Question 55

Employees right to privacy of communications inside the workplace is guaranteed by civil rights legislation.

Question 56

Which of the following is NOT true of labor unions? They

A) are made up of workers.
B) act as a "collective" voice for the workers.
C) are run by the government agency.
D) bargain for the workers.

Question 57

Marketing surveys show that women influence only 20% of car purchases and that most men prefer dealing with a female salesperson.

Question 58

Human capital is the personal value of an employee and is not related to economic value.

Question 59

The interview process must be carefully managed because it can be corrupted in a number of ways that can result in missing good candidates or hiring poor candidates.

Question 60

A __________ plan awards regular pay increases in proportion to performance.

A) stock option
B) bonus plan
C) merit pay
D) profit sharing

Question 61

Although marked by a troubled past,the trend in modern labor-management relations is toward more cooperation than adversity.

Question 62

Workers who have more flexibility with start and stop times are less productive than employees with set start and stop times.

Question 63

Based upon your studies to this point in the text,give an organizational reason for the decline in unions in the private sector and their growth in the public sector.

Question 64

__________ plans provide one-time payments based on performance accomplishments.

Question 65

List the three basic responsibilities of human resource management and the activities necessary to achieve them.

Question 66

__________ involves making a choice to hire from the pool of applicants for a given job.

Question 67

__________ are employees who quality for regular employment but are denied benefits or pensions.

Question 68

The purpose of performance appraisals are both to __________ and document performance,as well as initiate a process of __________.

Question 69

In __________,younger and newly hired employees mentor senior executives,often on latest developments with digital technologies.

Question 70

__________ is the process of assigning a new or early-career employee to a senior manager for guidance and development.

Question 71

The __________ technique of performance evaluation requires the maintenance of a log to capture the employee's effective and ineffective behaviors during the evaluation period.

Question 72

__________ means behaving with internalized commitments to special standards determined by personal values,academic degrees,professional associations,and company culture and practices.

Question 73

Criteria for hiring that are linked to a person's ability to person a job are called __________ qualifications.

Question 74

Why is it important for managers to avoid discrimination in the workplace?

Question 75

__________ is the match of individual skills,interests,and personal characteristics with the job.

Question 76

A multiperson comparison method that requires evaluators to place each employee into a frequency distribution with several fixed performance classifications is called a(n)__________.

Question 77

__________ discrimination penalizes a woman in a job or as a job applicant for being pregnant.

Question 78

The text argues that a well-managed career should include a carefully thought out __________,as well as being guided by an eye for __________.

Question 79

__________ requires equal pay for women and men doing equal work.

Question 80

The process involving management and unions working together to negotiate,administer,and interpret labor contracts is called __________.