Deck 12: Protecting and Expanding Organizational Reach

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Question
Which of the following is not an employer right under OSHA rules?

A)Receive a copy of the complaint
B)Refuse access to secured areas of the business
C)Be present when the inspector interviews any employees, unless the employee requests otherwise
D)Ask the inspector for his or her credentials, including name and badge number
E)Have a company representative accompany the inspector while on site
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Question
Which of the following is an employer responsibility as opposed to a right?

A)Accompany inspectors when on site
B)Keep accurate records of work-related injuries or illnesses
C)Know who is interviewed by an inspector
D)Take notes on what OSHA officials have inspected and any discrepancies
E)Know the reason for inspection visits
Question
Which of the following is an employee right as opposed to a responsibility?

A)Request an inspection
B)Tell the truth if interviewed by an OSHA inspector
C)Follow employer safety and health rules
D)Keep the workplace free from hazards
E)Report job-related injuries or illnesses to supervisors
Question
OSHA requires that all employers maintain information _______________ that describes any chemical hazards that may be present on site.

A)at each work site
B)at corporate headquarters
C)at the nearest satellite office
D)online
E)None of the above
Question
Employee rights under OSHA include all of the following except:

A)refusing to be interviewed by an inspector.
B)having a company representative present during any interview.
C)have working conditions free from unnecessary hazards.
D)file a complaint about hazardous working conditions.
E)reporting hazardous conditions to their supervisor.
Question
The OSHA general duties clause states that:

A)employers shall furnish a place of employment that is free from recognized hazards that are causing or are likely to cause death.
B)employers shall keep the workplace secure from outside threats and loss of confidential information.
C)employers have a duty to pay more to their employees than just a living wage.
D)employers have a general duty to obey all civil rights laws.
E)employers must allow OSHA inspectors to freely inspect company premises.
Question
A(n) _______ contains information about the physical and chemical properties of hazardous products.

A)SDS
B)IEDI
C)PCPI
D)FMCS
E)AFUS
Question
The ___________ has a right to inform the employees of their rights during the inspection.

A)inspector
B)union president
C)employer
D)attorney
E)cross-examiner
Question
How soon should OSHA be notified if a fatality occurs?

A)Within one hour
B)Within eight hours
C)Within one day
D)Within 48 hours
E)Within one week
Question
Fatalities or hospitalizations of more than three employees are known as:

A)accidents
B)catastrophe
C)culpability
D)imminent danger
E)upheaval
Question
________ is a violation that has no direct or immediate safety or health danger.This does not result in citations or penalties.

A)De minimis
B)Other than serious
C)Serious
D)Other than cautious
E)Willful
Question
What is the second highest OSHA inspection priority?

A)Worker complaints
B)Imminent danger
C)Targeted inspections
D)Catastrophes
E)Follow-up inspections
Question
A violation in which the employer knew that hazardous condition existed but made no effort to eliminate the hazard is known as a _______ violation.

A)serious
B)mistaken
C)minimum
D)willful
E)None of the above
Question
The general duties clause is an_______.

A)employer right and employee responsibility
B)employer and employee responsibility
C)employee right and employer responsibility
D)employer and employee right
E)illegal concerted activity
Question
A(n) ____________________ has a right to be present when the inspector is interviewing employees and the right to stop interviews that are becoming confrontational or disturbing the work environment.

A)union employee
B)independent third party
C)inspector
D)employer representative
E)cross-examiner
Question
_______________ must identify themselves and tell the employer the reason for the inspection upon arrival at the worksite.

A)Inspectors
B)Interviewers
C)Union workers
D)Undercover officers
E)Questioners
Question
OSHA cited a manufacturing company for a(n) __________ violation for exposing workers to unguarded hazardous machinery.An inspection found that the company removed the machine guarding to increase the speed of product output and knowingly permitted workers to operate the machines in this unsafe manner.

A)willful
B)serious
C)other than serious
D)de minimis
E)None of the above
Question
A violation where the hazard could cause injury or illness that would most likely result in death or significant physical harm is known as a _____________ violation.

A)serious
B)mistaken
C)minimum
D)willful
E)None of the above
Question
A violation in which an illness or injury may result but is unlikely to cause death would fit into the ________ category.

A)serious
B)critical
C)other than serious
D)other than critical
E)de minimis
Question
What information would most likely be in an SDS?

A)Wind speed
B)Health insurance plan options
C)Political preferences
D)Number of men and women involved
E)Hazardous chemical properties
Question
Musculoskeletal disorders (MSD) occur:

A)only in hazardous work environments
B)only in manufacturing environments
C)only in ship yards
D)in many different work environments.
E)None of the above
Question
EWPs lower ___________________.

A)absenteeism
B)health care costs
C)turnover
D)All of the above
E)None of the above
Question
OSHA cited a construction company for a ________ violation for failing to provide employees with hard hats when there was a possible risk of head injury.

A)willful
B)serious
C)failure to abate
D)de minimis
E)conscious
Question
In 2014, OSHA cited a chemical company for a(n) _______ violation after an inspection found that the company did not properly fit employees required to wear air-purifying respirators.The company had been previously cited for this violation in 2012.

A)failure to abate
B)serious
C)other than serious
D)repeated
E)conscious violation
Question
Workplace ergonomics focuses on design of jobs and workspaces to ________ the repetitive stresses that employees face in doing their daily work.

A)balance
B)overcompensate for
C)limit
D)balance
E)None of the above
Question
Lindsey was having a difficult time at work after her divorce.She could not seem to focus long enough to complete her tasks, and everything seemed more difficult than it used to be.Many employers have a(n) __________ to help workers like Lindsey.

A)job training
B)employee assistance program
C)employee wellness program
D)employee development program
E)progression program
Question
EWPs are designed to use ___________________ to help employees.

A)health care costs
B)education and training programs
C)turnover
D)absenteeism
E)None of the above
Question
An EAP could help an employee with circumstances in their personal life that affect their work performance, such as:

A)addictions such as alcoholism
B)financial problems such as gambling
C)marital problems
D)All of the above
E)None of the above
Question
Repetitive stress injuries like rotator cuff syndrome, tennis elbow, and carpet layer's knee cost the organization money in the form of ____________________.

A)overtime
B)unemployment claims
C)lost productivity and workers' compensation claims
D)negligent hires
E)None of the above
Question
In September, OSHA issued six serious citations to a woodworking company for exposing employees to hazards from paint and lacquer vapors and for improperly stored flammable materials.Proposed penalties were $7,250.In December, OSHA proposed additional penalties of $27,800 because the company did not provide timely documentation that the issues had been corrected and a follow-up inspection found three uncorrected hazards, three hazards that had been allowed to reoccur, and a new hazard.The December proposed penalty is for which type of violation?

A)Willful
B)Failure to abate
C)Other than serious
D)Repeated
E)Conscious violation
Question
_____ offer health, education, training, and fitness, weight and lifestyle management, and health risk assessment services to employees.

A)Employee assistance programs
B)Triple option programs
C)Employee caretaker programs
D)Health hybrid programs
E)Employee wellness programs
Question
Jan recently noticed that Paul has not been performing up to his normal standards.After talking with him, Jan found out that he is going through a bitter divorce.As a result, she referred Paul to a counseling service provided by the company that helps employees resolve personal issues affecting their work.What kind of service did Jan refer Paul to?

A)Critical care counseling (CCC)
B)Employee wellness program (EWP)
C)Employee assistance program (EAP)
D)Divorce court counseling (DCC)
E)Personal assistance for labor (PAL)
Question
NIOSH conducts research to ____________ work-related illnesses and injuries.

A)increase
B)remove
C)reduce
D)maintain
E)document
Question
OSHA cited a farming company for a(n) _________ violation after a worker died from being entangled in mixing equipment used for cattle feed.An inspection found that the company did not have procedures to protect workers from moving machine parts and failed to supply locks to prevent the unexpected start-up of equipment.

A)willful
B)serious
C)other than serious
D)failure to abate
E)conscious violation
Question
Acme Global provides on-site yoga and exercise classes to all employees.The company hopes that providing these classes for free will help it lower health care costs.Acme Global's program is a(n) _______.

A)job training
B)employee assistance program
C)employee wellness program
D)employee development program
E)progression program
Question
OSHA cited a discount store chain for a(n) ________ violation after it failed to keep exit routes free and unobstructed.An inspection revealed that the store knowingly permitted the exits to be blocked.

A)willful
B)serious
C)other than serious
D)repeated
E)conscious
Question
What is the safety and health research organization created by the 1970 OSH Act?

A)MINERVA
B)CUPA-HR
C)NIOSH
D)OSHRI
E)WHO
Question
OSHA cited a manufacturing company for a(n) ________ for the company's failure to report the death of a worker.

A)failure to abate
B)serious
C)other than serious
D)de minimis
E)conscious violation
Question
A chimney-construction employer demonstrated to OSHA that its methods to protect employees being transported to and from elevated worksites were similar to OSHA methods.Although the methods did not comply with OSHA standards, no citation or penalty was issued.The violation was considered ________.

A)willful
B)serious
C)other than serious
D)de minimis
E)conscious violation
Question
The National Institute for Occupational Safety and Health routinely works with other world government health organizations through:

A)NATO
B)NAFTA
C)BBC
D)WHO
E)INTERPOL
Question
Todd enjoys the rush of adrenaline he gets as his project deadlines get closer.He feels he does his best and most creative work in the last hours available on an assignment.Todd is experiencing _________.

A)burnout
B)functional stress
C)bad management
D)dysfunctional stress
E)treated stress
Question
After a long week at work, Jennifer enjoys unwinding by playing golf with her friends.Jennifer is managing stress through _________.

A)time management
B)relaxation
C)nutrition
D)positive thinking
E)treatment
Question
Miguel found that his workload was causing him significant stress.To help him get organized, he started using a new program that organized his email for him.Miguel is managing stress through _________.

A)time management
B)relaxation
C)nutrition
D)exercise
E)treatment
Question
Vince hates the pressure of meetings.When he gets into the room with other executives he feels anxious and cannot present his ideas clearly.Vince is experiencing ________.

A)burnout
B)functional stress
C)unsafe work conditions
D)dysfunctional stress
E)treated stress
Question
When Kelsey starts to feel overwhelmed by everything she has to do, she tends to hunch her shoulders.When she realizes she is doing this, she works on letting go of all the tension in her body going from head to toe.Kelsey is managing stress through _________.

A)time management
B)relaxation
C)positive thinking
D)exercise
E)treatment
Question
Wynona has three hours left to turn in her project but feels like she needs four hours.To keep her stress level manageable, she keeps telling herself "I can meet the deadline.I can meet the deadline." Wynona is managing stress through _________.

A)time management
B)relaxation
C)positive thinking
D)exercise
E)treatment
Question
Mengya and Kayla make sure they get away from the office together at least once a week for lunch.The time away provides them both with the opportunity to vent their frustrations with work to one another.Mengya and Kayla are managing stress through ________.

A)time management
B)relaxation
C)nutrition
D)a support network
E)treatment
Question
_________ are factors that may, if extreme, cause people to feel overwhelmed by anxiety, tension, or pressure.

A)Stressors
B)Functional relaxers
C)Burnouts
D)Acutes
E)Observations
Question
Ann feels stress before she makes presentations in meetings.To help her minimize stress, she pauses outside the meeting and takes five slow deep breaths through her nose.She holds each breath for about 5 seconds and then lets it out slowly.Then she heads into her meeting.Ann is managing stress through _________.

A)time management
B)relaxation
C)support network
D)exercise
E)treatment
Question
Which stress level causes low performance?

A)Low stress
B)Moderate stress
C)High stress
D)Low or high stress cause low performance
E)Any stress can cause low performance
Question
What is defined as a constant lack of interest and motivation to perform one's job?

A)Fixation
B)Low motivation
C)Acute stress
D)Burnout
E)Temperament
Question
Erika has found that getting up early enough to have a real breakfast has made her more productive and less stressed at work.Erika is managing stress through __________.

A)time management
B)relaxation
C)nutrition
D)exercise
E)treatment
Question
Many organizations have successfully implemented interventions to reduce repetitive stresses on employees in their daily work by modifying existing equipment, making changes in work practices, and purchasing new tools.These interventions are considered ________.

A)job training
B)an employee assistance program
C)an employee wellness program
D)ergonomics
E)None of the above
Question
Acute stress is also known as _____________ stress.

A)functional
B)dysfunction
C)undiagnosed
D)untreated
E)treated
Question
__________ is the management of personnel, equipment, and facilities in order to protect them.

A)EAP
B)Ergonomics
C)Workplace security
D)Cyber security
E)EWPs
Question
The ______ provides guidelines for immediate actions and operations required to respond to an emergency or disaster.

A)cyber estimate
B)emergency response plan
C)computer monitor
D)safety and security plan
E)disaster relief effort
Question
When he feels stressed at work, Joseph closes his office door and practices meditation.Joseph is managing stress through _________.

A)time management
B)relaxation
C)nutrition
D)positive thinking
E)treatment
Question
Which of the following factors was NOT mentioned in the text as a method for managing stress?

A)Exercise
B)Relaxation exercises
C)Teamwork exercises
D)Time management
E)Nutrition
Question
______ is the use of tools and processes to protect organizational computer systems and networks.

A)Virtual security
B)Internet monitoring
C)Unassisted enhancement
D)Cyber security
E)Systems space
Question
Antonia feels like she has been working too hard for too long.She used to love her job and looked forward to coming to work.Now she has to force herself out of bed on workdays and dreads going to the office.Antonia is experiencing _________.

A)burnout
B)functional stress
C)unsafe work conditions
D)bad management
E)treated stress
Question
NIOSH works with worldwide government health laboratories to identify workplace illnesses and to track diseases that can be passed from one person to another in the work environment.
Question
One way to guard against negligent hires is through the consistent use of ___________.

A)polygraph tests
B)self-disclosure forms
C)criminal background checks
D)medical exams
E)interviews
Question
Company representatives are not allowed to accompany inspectors as they go through their site visit.
Question
EAP services are not confidential because the employer pays in advance for the services provided to the employee.
Question
______________ on how to deal with anger and prevent violence is the No.1 preventive method to deal with anger and prevent violence.

A)A written policy
B)Bulletin boards
C)Emails
D)Training all employees
E)Treatment
Question
The employer has a right to get the inspector's credentials, including their name and badge number, and to receive information on the reason for the inspection-either the employee complaint or the program inspection information.
Question
Employees cannot ask to be interviewed in private during an OSHA investigation.
Question
Willful violations are violations in which the employer knows that the hazardous condition existed but made no effort to eliminate the hazard.
Question
OSHA is the state agency responsible for inspecting worksites in America.
Question
Failure to abate means that the employer has not corrected a previous violation for a citation which was issued and the settlement date has passed.
Question
Employees can freely discontinue the interview at any time during an OSHA investigation.
Question
Because of the importance to company security, we may want to use all of the following to screen potential employees except:

A)genetic information
B)criminal background checks
C)credit checks
D)substance abuse tests
E)web searches
Question
Employers cannot refuse to be interviewed during an OSHA investigation.
Question
An employer representative has a right to be present when the OSHA inspector is interviewing employees unless the interview is private by request of the employee being interviewed.
Question
Employees are free from retaliation, during and after, an OSHA investigation.
Question
The highest priority in emergency response plans should be to:

A)preserve physical assets
B)protect the environment
C)restore programs and normal operations
D)prevent personal injury
E)protect human life
Question
Electronic versions of SDS are acceptable, as long as there are no barriers to immediate access on the worksite.
Question
The OSHA inspector can conduct the on-site inspection completely anonymously.
Question
Criminal background checks, regular background checks, and credit checks are all approaches used to guard against __________.

A)negligent hires
B)high turnover
C)union avoidance
D)wage disparity
E)unproductive workers
Question
All employers, but not all employees, have a duty to comply with OSHA rules and regulations.
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Deck 12: Protecting and Expanding Organizational Reach
1
Which of the following is not an employer right under OSHA rules?

A)Receive a copy of the complaint
B)Refuse access to secured areas of the business
C)Be present when the inspector interviews any employees, unless the employee requests otherwise
D)Ask the inspector for his or her credentials, including name and badge number
E)Have a company representative accompany the inspector while on site
B
2
Which of the following is an employer responsibility as opposed to a right?

A)Accompany inspectors when on site
B)Keep accurate records of work-related injuries or illnesses
C)Know who is interviewed by an inspector
D)Take notes on what OSHA officials have inspected and any discrepancies
E)Know the reason for inspection visits
B
3
Which of the following is an employee right as opposed to a responsibility?

A)Request an inspection
B)Tell the truth if interviewed by an OSHA inspector
C)Follow employer safety and health rules
D)Keep the workplace free from hazards
E)Report job-related injuries or illnesses to supervisors
A
4
OSHA requires that all employers maintain information _______________ that describes any chemical hazards that may be present on site.

A)at each work site
B)at corporate headquarters
C)at the nearest satellite office
D)online
E)None of the above
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k this deck
5
Employee rights under OSHA include all of the following except:

A)refusing to be interviewed by an inspector.
B)having a company representative present during any interview.
C)have working conditions free from unnecessary hazards.
D)file a complaint about hazardous working conditions.
E)reporting hazardous conditions to their supervisor.
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Unlock Deck
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6
The OSHA general duties clause states that:

A)employers shall furnish a place of employment that is free from recognized hazards that are causing or are likely to cause death.
B)employers shall keep the workplace secure from outside threats and loss of confidential information.
C)employers have a duty to pay more to their employees than just a living wage.
D)employers have a general duty to obey all civil rights laws.
E)employers must allow OSHA inspectors to freely inspect company premises.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
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k this deck
7
A(n) _______ contains information about the physical and chemical properties of hazardous products.

A)SDS
B)IEDI
C)PCPI
D)FMCS
E)AFUS
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k this deck
8
The ___________ has a right to inform the employees of their rights during the inspection.

A)inspector
B)union president
C)employer
D)attorney
E)cross-examiner
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9
How soon should OSHA be notified if a fatality occurs?

A)Within one hour
B)Within eight hours
C)Within one day
D)Within 48 hours
E)Within one week
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10
Fatalities or hospitalizations of more than three employees are known as:

A)accidents
B)catastrophe
C)culpability
D)imminent danger
E)upheaval
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11
________ is a violation that has no direct or immediate safety or health danger.This does not result in citations or penalties.

A)De minimis
B)Other than serious
C)Serious
D)Other than cautious
E)Willful
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12
What is the second highest OSHA inspection priority?

A)Worker complaints
B)Imminent danger
C)Targeted inspections
D)Catastrophes
E)Follow-up inspections
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13
A violation in which the employer knew that hazardous condition existed but made no effort to eliminate the hazard is known as a _______ violation.

A)serious
B)mistaken
C)minimum
D)willful
E)None of the above
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14
The general duties clause is an_______.

A)employer right and employee responsibility
B)employer and employee responsibility
C)employee right and employer responsibility
D)employer and employee right
E)illegal concerted activity
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15
A(n) ____________________ has a right to be present when the inspector is interviewing employees and the right to stop interviews that are becoming confrontational or disturbing the work environment.

A)union employee
B)independent third party
C)inspector
D)employer representative
E)cross-examiner
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16
_______________ must identify themselves and tell the employer the reason for the inspection upon arrival at the worksite.

A)Inspectors
B)Interviewers
C)Union workers
D)Undercover officers
E)Questioners
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k this deck
17
OSHA cited a manufacturing company for a(n) __________ violation for exposing workers to unguarded hazardous machinery.An inspection found that the company removed the machine guarding to increase the speed of product output and knowingly permitted workers to operate the machines in this unsafe manner.

A)willful
B)serious
C)other than serious
D)de minimis
E)None of the above
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
18
A violation where the hazard could cause injury or illness that would most likely result in death or significant physical harm is known as a _____________ violation.

A)serious
B)mistaken
C)minimum
D)willful
E)None of the above
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19
A violation in which an illness or injury may result but is unlikely to cause death would fit into the ________ category.

A)serious
B)critical
C)other than serious
D)other than critical
E)de minimis
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20
What information would most likely be in an SDS?

A)Wind speed
B)Health insurance plan options
C)Political preferences
D)Number of men and women involved
E)Hazardous chemical properties
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Unlock Deck
k this deck
21
Musculoskeletal disorders (MSD) occur:

A)only in hazardous work environments
B)only in manufacturing environments
C)only in ship yards
D)in many different work environments.
E)None of the above
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k this deck
22
EWPs lower ___________________.

A)absenteeism
B)health care costs
C)turnover
D)All of the above
E)None of the above
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Unlock Deck
k this deck
23
OSHA cited a construction company for a ________ violation for failing to provide employees with hard hats when there was a possible risk of head injury.

A)willful
B)serious
C)failure to abate
D)de minimis
E)conscious
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Unlock Deck
k this deck
24
In 2014, OSHA cited a chemical company for a(n) _______ violation after an inspection found that the company did not properly fit employees required to wear air-purifying respirators.The company had been previously cited for this violation in 2012.

A)failure to abate
B)serious
C)other than serious
D)repeated
E)conscious violation
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
25
Workplace ergonomics focuses on design of jobs and workspaces to ________ the repetitive stresses that employees face in doing their daily work.

A)balance
B)overcompensate for
C)limit
D)balance
E)None of the above
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Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
26
Lindsey was having a difficult time at work after her divorce.She could not seem to focus long enough to complete her tasks, and everything seemed more difficult than it used to be.Many employers have a(n) __________ to help workers like Lindsey.

A)job training
B)employee assistance program
C)employee wellness program
D)employee development program
E)progression program
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
27
EWPs are designed to use ___________________ to help employees.

A)health care costs
B)education and training programs
C)turnover
D)absenteeism
E)None of the above
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Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
28
An EAP could help an employee with circumstances in their personal life that affect their work performance, such as:

A)addictions such as alcoholism
B)financial problems such as gambling
C)marital problems
D)All of the above
E)None of the above
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Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
29
Repetitive stress injuries like rotator cuff syndrome, tennis elbow, and carpet layer's knee cost the organization money in the form of ____________________.

A)overtime
B)unemployment claims
C)lost productivity and workers' compensation claims
D)negligent hires
E)None of the above
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
30
In September, OSHA issued six serious citations to a woodworking company for exposing employees to hazards from paint and lacquer vapors and for improperly stored flammable materials.Proposed penalties were $7,250.In December, OSHA proposed additional penalties of $27,800 because the company did not provide timely documentation that the issues had been corrected and a follow-up inspection found three uncorrected hazards, three hazards that had been allowed to reoccur, and a new hazard.The December proposed penalty is for which type of violation?

A)Willful
B)Failure to abate
C)Other than serious
D)Repeated
E)Conscious violation
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
31
_____ offer health, education, training, and fitness, weight and lifestyle management, and health risk assessment services to employees.

A)Employee assistance programs
B)Triple option programs
C)Employee caretaker programs
D)Health hybrid programs
E)Employee wellness programs
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
32
Jan recently noticed that Paul has not been performing up to his normal standards.After talking with him, Jan found out that he is going through a bitter divorce.As a result, she referred Paul to a counseling service provided by the company that helps employees resolve personal issues affecting their work.What kind of service did Jan refer Paul to?

A)Critical care counseling (CCC)
B)Employee wellness program (EWP)
C)Employee assistance program (EAP)
D)Divorce court counseling (DCC)
E)Personal assistance for labor (PAL)
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Unlock for access to all 107 flashcards in this deck.
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k this deck
33
NIOSH conducts research to ____________ work-related illnesses and injuries.

A)increase
B)remove
C)reduce
D)maintain
E)document
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
34
OSHA cited a farming company for a(n) _________ violation after a worker died from being entangled in mixing equipment used for cattle feed.An inspection found that the company did not have procedures to protect workers from moving machine parts and failed to supply locks to prevent the unexpected start-up of equipment.

A)willful
B)serious
C)other than serious
D)failure to abate
E)conscious violation
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
35
Acme Global provides on-site yoga and exercise classes to all employees.The company hopes that providing these classes for free will help it lower health care costs.Acme Global's program is a(n) _______.

A)job training
B)employee assistance program
C)employee wellness program
D)employee development program
E)progression program
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
36
OSHA cited a discount store chain for a(n) ________ violation after it failed to keep exit routes free and unobstructed.An inspection revealed that the store knowingly permitted the exits to be blocked.

A)willful
B)serious
C)other than serious
D)repeated
E)conscious
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
37
What is the safety and health research organization created by the 1970 OSH Act?

A)MINERVA
B)CUPA-HR
C)NIOSH
D)OSHRI
E)WHO
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
38
OSHA cited a manufacturing company for a(n) ________ for the company's failure to report the death of a worker.

A)failure to abate
B)serious
C)other than serious
D)de minimis
E)conscious violation
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
39
A chimney-construction employer demonstrated to OSHA that its methods to protect employees being transported to and from elevated worksites were similar to OSHA methods.Although the methods did not comply with OSHA standards, no citation or penalty was issued.The violation was considered ________.

A)willful
B)serious
C)other than serious
D)de minimis
E)conscious violation
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
40
The National Institute for Occupational Safety and Health routinely works with other world government health organizations through:

A)NATO
B)NAFTA
C)BBC
D)WHO
E)INTERPOL
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
41
Todd enjoys the rush of adrenaline he gets as his project deadlines get closer.He feels he does his best and most creative work in the last hours available on an assignment.Todd is experiencing _________.

A)burnout
B)functional stress
C)bad management
D)dysfunctional stress
E)treated stress
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
42
After a long week at work, Jennifer enjoys unwinding by playing golf with her friends.Jennifer is managing stress through _________.

A)time management
B)relaxation
C)nutrition
D)positive thinking
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
43
Miguel found that his workload was causing him significant stress.To help him get organized, he started using a new program that organized his email for him.Miguel is managing stress through _________.

A)time management
B)relaxation
C)nutrition
D)exercise
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
44
Vince hates the pressure of meetings.When he gets into the room with other executives he feels anxious and cannot present his ideas clearly.Vince is experiencing ________.

A)burnout
B)functional stress
C)unsafe work conditions
D)dysfunctional stress
E)treated stress
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
45
When Kelsey starts to feel overwhelmed by everything she has to do, she tends to hunch her shoulders.When she realizes she is doing this, she works on letting go of all the tension in her body going from head to toe.Kelsey is managing stress through _________.

A)time management
B)relaxation
C)positive thinking
D)exercise
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
46
Wynona has three hours left to turn in her project but feels like she needs four hours.To keep her stress level manageable, she keeps telling herself "I can meet the deadline.I can meet the deadline." Wynona is managing stress through _________.

A)time management
B)relaxation
C)positive thinking
D)exercise
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
47
Mengya and Kayla make sure they get away from the office together at least once a week for lunch.The time away provides them both with the opportunity to vent their frustrations with work to one another.Mengya and Kayla are managing stress through ________.

A)time management
B)relaxation
C)nutrition
D)a support network
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
48
_________ are factors that may, if extreme, cause people to feel overwhelmed by anxiety, tension, or pressure.

A)Stressors
B)Functional relaxers
C)Burnouts
D)Acutes
E)Observations
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
49
Ann feels stress before she makes presentations in meetings.To help her minimize stress, she pauses outside the meeting and takes five slow deep breaths through her nose.She holds each breath for about 5 seconds and then lets it out slowly.Then she heads into her meeting.Ann is managing stress through _________.

A)time management
B)relaxation
C)support network
D)exercise
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
50
Which stress level causes low performance?

A)Low stress
B)Moderate stress
C)High stress
D)Low or high stress cause low performance
E)Any stress can cause low performance
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
51
What is defined as a constant lack of interest and motivation to perform one's job?

A)Fixation
B)Low motivation
C)Acute stress
D)Burnout
E)Temperament
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
52
Erika has found that getting up early enough to have a real breakfast has made her more productive and less stressed at work.Erika is managing stress through __________.

A)time management
B)relaxation
C)nutrition
D)exercise
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
53
Many organizations have successfully implemented interventions to reduce repetitive stresses on employees in their daily work by modifying existing equipment, making changes in work practices, and purchasing new tools.These interventions are considered ________.

A)job training
B)an employee assistance program
C)an employee wellness program
D)ergonomics
E)None of the above
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
54
Acute stress is also known as _____________ stress.

A)functional
B)dysfunction
C)undiagnosed
D)untreated
E)treated
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
55
__________ is the management of personnel, equipment, and facilities in order to protect them.

A)EAP
B)Ergonomics
C)Workplace security
D)Cyber security
E)EWPs
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
56
The ______ provides guidelines for immediate actions and operations required to respond to an emergency or disaster.

A)cyber estimate
B)emergency response plan
C)computer monitor
D)safety and security plan
E)disaster relief effort
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
57
When he feels stressed at work, Joseph closes his office door and practices meditation.Joseph is managing stress through _________.

A)time management
B)relaxation
C)nutrition
D)positive thinking
E)treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
58
Which of the following factors was NOT mentioned in the text as a method for managing stress?

A)Exercise
B)Relaxation exercises
C)Teamwork exercises
D)Time management
E)Nutrition
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
59
______ is the use of tools and processes to protect organizational computer systems and networks.

A)Virtual security
B)Internet monitoring
C)Unassisted enhancement
D)Cyber security
E)Systems space
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
60
Antonia feels like she has been working too hard for too long.She used to love her job and looked forward to coming to work.Now she has to force herself out of bed on workdays and dreads going to the office.Antonia is experiencing _________.

A)burnout
B)functional stress
C)unsafe work conditions
D)bad management
E)treated stress
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
61
NIOSH works with worldwide government health laboratories to identify workplace illnesses and to track diseases that can be passed from one person to another in the work environment.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
62
One way to guard against negligent hires is through the consistent use of ___________.

A)polygraph tests
B)self-disclosure forms
C)criminal background checks
D)medical exams
E)interviews
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
63
Company representatives are not allowed to accompany inspectors as they go through their site visit.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
64
EAP services are not confidential because the employer pays in advance for the services provided to the employee.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
65
______________ on how to deal with anger and prevent violence is the No.1 preventive method to deal with anger and prevent violence.

A)A written policy
B)Bulletin boards
C)Emails
D)Training all employees
E)Treatment
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
66
The employer has a right to get the inspector's credentials, including their name and badge number, and to receive information on the reason for the inspection-either the employee complaint or the program inspection information.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
67
Employees cannot ask to be interviewed in private during an OSHA investigation.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
68
Willful violations are violations in which the employer knows that the hazardous condition existed but made no effort to eliminate the hazard.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
69
OSHA is the state agency responsible for inspecting worksites in America.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
70
Failure to abate means that the employer has not corrected a previous violation for a citation which was issued and the settlement date has passed.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
71
Employees can freely discontinue the interview at any time during an OSHA investigation.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
72
Because of the importance to company security, we may want to use all of the following to screen potential employees except:

A)genetic information
B)criminal background checks
C)credit checks
D)substance abuse tests
E)web searches
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
73
Employers cannot refuse to be interviewed during an OSHA investigation.
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
74
An employer representative has a right to be present when the OSHA inspector is interviewing employees unless the interview is private by request of the employee being interviewed.
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Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
75
Employees are free from retaliation, during and after, an OSHA investigation.
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Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
76
The highest priority in emergency response plans should be to:

A)preserve physical assets
B)protect the environment
C)restore programs and normal operations
D)prevent personal injury
E)protect human life
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
77
Electronic versions of SDS are acceptable, as long as there are no barriers to immediate access on the worksite.
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k this deck
78
The OSHA inspector can conduct the on-site inspection completely anonymously.
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79
Criminal background checks, regular background checks, and credit checks are all approaches used to guard against __________.

A)negligent hires
B)high turnover
C)union avoidance
D)wage disparity
E)unproductive workers
Unlock Deck
Unlock for access to all 107 flashcards in this deck.
Unlock Deck
k this deck
80
All employers, but not all employees, have a duty to comply with OSHA rules and regulations.
Unlock Deck
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Unlock Deck
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locked card icon
Unlock Deck
Unlock for access to all 107 flashcards in this deck.