Deck 6: Selecting New Employees

Question 1

What is selection?

A)The process of finding applicants for jobs
B)The ability to choose candidates who will evolve into good employees over time
C)The ability to get a reasonable pool of job candidates for a job opening
D)The process of choosing the best qualified applicant recruited for a job
E)The process of carrying out the strategic plan of the company

Answer 1

D

Question 2

What selection model allows an individual to do poorly on one test but make up for that poor grade by doing much better on other tests?

A)High interest model
B)Compensatory model
C)Multiple-hurdle model
D)Observational-justice model
E)Secondary interest model

Answer 2

B

Question 3

Which of the following application form questions can a company legally ask?

A)Do you have any disabilities that would prevent you from performing the job?
B)What language do you speak when not on the job?
C)Can you provide a reference from a religious leader?
D)What were the dates and conditions of discharge from the military?
E)How much longer do you plan to work before retiring?

Answer 3

A

Question 4

Polygraph testing may be used by private employers whose primary purpose consists of what?

A)Providing air transportation
B)Providing armored car personnel
C)Providing human resource services
D)Providing entertainment services
E)Providing fitness center services

Question 5

Which validity measure would be most associated with the measurement of "honesty"?

A)High level validity
B)Criterion-related validity
C)Content validity
D)Low level validity
E)Construct validity

Question 6

What is an example of an honesty test?

A)Polygraph
B)Myers-Briggs
C)Birkman Image Analysis
D)Altman Insights
E)Seedorf Analytics

Question 7

If the organization selects someone who may pose a danger to coworkers and then harms coworkers in the company,what does the company potentially have?

A)A mismatch hire
B)A negligent hire
C)An investigative hire
D)A minimum hire
E)A violent phase hire

Question 8

A typing test representing what typists routinely do given to candidates for positions where they would need to be able to type would have which of the following?

A)Low level validity
B)Criterion-related validity
C)Content validity
D)High level validity
E)Construct validity

Question 9

Which of the following application form questions is legally acceptable to ask?

A)What is your sexual preference?
B)What is your current age?
C)Where do you currently reside and how long have you lived there?
D)What language do you speak when not on the job?
E)Have you ever been arrested?

Question 10

"Do you know anyone in the company?" What kind of interview question is the preceding?

A)Probing
B)Closed-ended
C)Open-ended
D)Structured
E)Hypothetical

Question 11

When a test is consistent over time,what is that called?

A)Criterion-related validity
B)Inter-rater reliability
C)Test-retest reliability
D)Chronology-test reliability
E)Alternate form reliability

Question 12

How can a doctor be tested in a complicated physical surgery without risking the loss of an actual patient?

A)Through work samples
B)Through assessment centers
C)Through integrity tests
D)Through simulations
E)Through cognitive testing

Question 13

What is an example of a test of general intelligence?

A)Arkin analytic exam
B)Cognitive ability test
C)Genetic test
D)Skills test
E)Integrity test

Question 14

What percentage of midsize and large companies use personality and ability assessments to help ensure the right fit between the job candidate and the job?

A)About 45%
B)About 20%
C)About 50%
D)About 80%
E)About 65%

Question 15

What tests measure an individual's intellectual curiosity and motivation in a particular field?

A)Genetic tests
B)Personality tests
C)Cognitive ability tests
D)Skills tests
E)Interest tests

Question 16

What is the main reason to do a background check?

A)Recruit new candidates
B)Find potential medical problems
C)Analyze physical strength
D)Prevent negligent hires
E)See how long the candidate has lived in the area

Question 17

In what jobs would physical exams be mandatory?

A)Mining
B)Steel manufacturing
C)Driving a heavy truck
D)Cargo loading
E)Timber cutting

Question 18

What law gives employers the limited right to do credit checks?

A)Civil Rights Act of 1964
B)Fair Trade Act
C)Credit Analysis Reporting Act
D)Equal Employment Opportunity Act
E)Fair Credit Reporting Act

Question 19

Which agency has formally adopted the Uniform Guidelines?

A)Affirmative Action Commission
B)Equal Employment Opportunity Commission
C)Compensatory Selection Commission
D)Department of Defense
E)National Justice Commission

Question 20

When preparing for the interview,what should be your first step?

A)Plan the type of interview
B)Prepare a realistic job preview
C)Review the job description and specifications
D)Develop questions for all candidates
E)Decide which candidates to interview

Question 21

Which of the following selection methods would be least likely to cause legal concerns over validity and reliability for the organization using it?

A)Drug tests
B)Interviews
C)Personality tests
D)Physical skills tests
E)Genetic tests

Question 22

_________ were created to guide employers in their efforts to comply with federal laws concerning all employment decisions,and especially the selection process.

A)Equal employment tests
B)Selection modules
C)Guidance principles
D)Employment norms
E)Uniform guidelines

Question 23

_______ questioning requires the job candidate to describe what he or she would do in a given situation.

A)Probing
B)Close-ended
C)Hypothetical
D)Open-ended
E)Optional

Question 24

In an interview,you are asked: "A subordinate runs into your office screaming mad at another employee.How would you handle this problem?" This is an example of a(n) ________ question.

A)closed-ended
B)probing
C)operational
D)hypothetical
E)general

Question 25

The validation method that shows a strong relationship between score on a test and performance on the job is:

A)Low-level validity
B)Criterion-related validity
C)Content validity
D)High-level validity
E)Construct validity

Question 26

________ are non-cognitive assessments.

A)Skills tests
B)Writing tests
C)Personality tests
D)Typing tests
E)IQ tests

Question 27

An important focus of the candidate interview process should be to determine:

A)general lifestyle of the candidate
B)detailed knowledge of the position and the skills required
C)fit between the person,the job and the organization
D)the candidate with the most future potential
E)the validity of the candidate's job history

Question 28

Drug testing policies should contain all of the following items except:

A)Substances that will be tested for
B)Methodologies for sample handling
C)Disciplinary actions for testing positive
D)When testing will occur
E)Requirements for training on substance abuse

Question 29

In the ________ interview,the interviewer might start with some preplanned questions and then finish with free-flowing conversation.

A)tempered
B)reversed
C)identifier
D)semi-structured
E)pre-patterned

Question 30

_____ involves hiring your clone.

A)Stereotyping
B)Like me syndrome
C)Halo effect
D)Mini-me effect
E)Premature selection

Question 31

Concern with introversion vs.extroversion is associated with ______________ fit.

A)ability-job
B)personality-job
C)person-organization
D)personality-ability
E)interest-organization

Question 32

The _____ is the employment eligibility verification form according to the Immigration Reform and Control Act.

A)G-12
B)I-9
C)Verify
D)B-7

Question 33

_________ is the extent to which a test measures what it claims to measure.

A)Validity
B)Reliability
C)Accuracy
D)True value
E)Sincerity

Question 34

A test involving driving a forklift moving pallets from one place to another would be an example of a:

A)Work sample test
B)Cognitive ability test
C)Personality test
D)Spatial aptitude test
E)Mechanical design test

Question 35

What is the most common type of professional work visa in the United States?

A)L-1
B)H-1B
C)I-9
D)P-1W
E)S-2C

Question 36

Drug testing almost always meets each of the criteria of the OUCH Test except:

A)Objective
B)Uniform in application
C)Consistent in effect
D)Has job relatedness
E)Drug testing meets ALL of the OUCH Test criteria

Question 37

Which Federal agency has not formally adopted the Uniform Guidelines?

A)Equal Employment Opportunity Commission
B)Defense Department
C)Department of Justice
D)Civil Service Commission
E)Department of Labor

Question 38

When we compare a score on the SAT test to the job performance of existing workers in that job,we are using ________ validity.

A)construct
B)content
C)convective
D)criterion-related
E)observational

Question 39

________________ are anything that is used as a basis for employment decisions.

A)Preferred guidelines
B)Job fits
C)Employment tests
D)Employer guides
E)Job analyses

Question 40

What type of interview offers the same questions to all candidates?

A)Structured
B)Preferred
C)Ordinary
D)Integral
E)Parallel

Question 41

A bad ability-to-job fit can cause a drop in:

A)sustainability.
B)employee motivation.
C)customer feedback.
D)affirmative action.

Question 42

_________ involves matching the candidate's intellectual and physical skills to those of the job being filled.

A)Person-organization fit
B)Cognitive analytics
C)Ability-job fit
D)Personality-ability fit
E)Personality-job fit

Question 43

"Do you have a class-one license?"

A)hypothetical
B)closed-ended
C)open-ended
D)probing

Question 44

A good ability-to-job fit can help maintain,or improve:

A)employee motivation.
B)job satisfaction.
C)productivity.
D)all statements are correct.

Question 45

The process of choosing the best qualified applicant recruited for a job is called:

A)application
B)selection
C)production
D)work process

Question 46

Which of the following statements about web searches is incorrect?

A)Googling a candidate's name is becoming a standard practice in many modern companies.
B)Companies will most likely not complete a web search on candidates.
C)Most legal opinions favor the employer concerning a "violation of privacy" from a web search.
D)Many of today's companies are very technologically savvy.
E)Nearly two-thirds of businesses worldwide have some policies on social media use in the workplace.

Question 47

In the __________,candidates must pass one test for employment before being eligible to move on to the next test.

A)Compensatory selection model
B)Gauge re-gauge model
C)Pre-defined selection model
D)High interest model
E)Multiple hurdle model

Question 48

A "fitness for duty" test is also known as a:

A)drug test.
B)medical examination.
C)pen and paper honesty test.
D)cognitive ability test.

Question 49

Credit checks:

A)are always legal selection devices
B)should automatically rule out candidates with low credit scores unless the candidate can explain the low score
C)would most likely be of value in positions where candidates will have access to money or financial information
D)are subject to the Community Credit Reporting Statute
E)should never be used as a selection device because they are unfair

Question 50

Reference checks,if completed during the selection process,usually have the following characteristics.Name the exception.

A)Provide information from previous companies on dates of employment and positions
B)Generally don't provide negative reports on the candidate
C)Personal references are usually hand-picked by the candidate
D)Generally will provide information on eligibility to rehire and previous performance
E)Provide minimal information on the candidate's background

Question 51

"Why do you want to work here?" is an example of what type of interview question?

A)hypothetical
B)closed ended
C)open ended
D)probing

Question 52

"Can you explain what you would do if a customer needed to discuss an error in her invoice?" represents what type of interview questions?

A)hypothetical
B)closed ended
C)representational
D)probing

Question 53

Most organizations require all applicants to fill out an application,even if they have provided a resume,because the application generally does all of the following except:

A)Provides information in a standard format
B)Provides legal information such as employment-at-will language
C)Gives information on mandatory tests for employment
D)Notes consequences for providing false information
E)Can request items such as gender and race that are usually not on a resume

Question 54

The major reasons why the selection process is so important to companies include:

A)Productivity
B)Potential for negligent hires
C)Time and money
D)A thru C above
E)B and C only

Question 55

Which components should be included in a standard drug test procedure?

A)substances that will be tested for during the drug test
B)disciplinary actions that will result from testing positive for a first test,and any subsequent test
C)when individuals will be tested (after a workplace accident,randomly,upon reasonable suspicion)
D)all statements are correct

Question 56

Privacy laws do not prevent Universities and Colleges from providing the following information to a third party without consent from the job candidate:

A)whether or not the job candidate has a degree from the school.
B)transcripts from the school.
C)current grades for the semester.
D)disciplinary record from the school.

Question 57

Good job selection is a critical management task because:

A)it severely impacts the bottom line of an organization in regards to time and money.
B)it impacts productivity of the organization as a whole.
C)it minimizes litigation risk in relation to the issue of negligent hires.
D)all statements are correct.

Question 58

Company drug screening programs:

A)are generally allowed
B)are generally not allowed
C)may be allowed only if they are universal
D)may only test for common substances
E)are mandatory in unionized environments

Question 59

Pen and paper honesty tests are:

A)easy to outsmart.
B)fairly reliable.
C)infallible
D)expensive.

Question 60

Problems that occur during the selection process include each of the following except:

A)Reasoned selection
B)Halo effect
C)Rushing
D)Stereotyping
E)"Like me" syndrome

Question 61

Michael has been successful as a library assistant.In his past two jobs,he was able to wander through the library,meet library patrons,and talk about books.Michael is outgoing and likes to talk to new people.He joined Acme Global as a Records Technician.The job is similar to that of a library assistant,but does not have as much contact with other people.Most days,Michael works alone.As a result,he is feeling unhappy and unmotivated in the job.His supervisor is not pleased with his performance.It appears that the Records Technician job lacks _________ for Michael.

A)ability-job fit
B)personality-job fit
C)person-organization fit
D)ability-person fit

Question 62

When Jacqueline was hired by Acme Global to be an office cleaner,the human resource management department skipped the background check.Now Jacqueline has pass keys to all the offices in one of Acme Global's building.What a background check would have revealed is that Jacqueline has several past convictions for assault.This could be a case of __________.

A)compensatory selection
B)a negligent hire
C)unfitness for duty
D)compensatory recruitment

Question 63

Micah requires all applicants take a paper-and-pencil test to assess their intellectual curiosity and motivation in a particular field.Micah is giving his applicants a(n) ________ test.

A)genetic
B)skills
C)interest
D)cognitive ability

Question 64

"Based on what you said earlier,you have a lot of experience in customer service.How have you handled irate customers in the past?" would be an example of what type of interview questions?

A)hypothetical
B)closed ended
C)representational
D)probing

Question 65

Credit checks are useful during the hiring process because they can reveal:

A)habits of personal responsibility
B)a pattern of failure to live up to credit obligations
C)historical data or previous patterns of employment and criminal history
D)all of the statements are correct

Question 66

Whether or not a criminal history can keep individuals from being hired depends on:

A)whether or not the position they apply for involves working with children.
B)how long ago the conviction occurred,and nature of the conviction,and the type of job for which they are applying.
C)whether or not the position they apply for involves handling money.
D)the laws in the state in which they reside.

Question 67

The best predictor of future behavior is ___________.

A)a pen and pencil test
B)a background investigation
C)a cognitive ability test
D)past behavior

Question 68

The ________ interview allows the interviewer to ask a series of pre-planned questions,then also ask unplanned questions,to the job candidate.

A)unstructured
B)structured
C)semi-structured
D)managed

Question 69

Katherine is hiring a data entry clerk.She is looking for someone who can enter data quickly and accurately.She gives each applicant a set of data and asks the applicant to enter the data into the computer.She measures their speed and accuracy in entering the data.Katherine's test appears to have _________.

A)business validity
B)content validity
C)construct validity
D)reliability

Question 70

Reece gave all 2014 job applicants a math test before hiring.In 2015,Reece looked at the performance appraisal scores of those applicants and found that the applicants who scored well on the math test also received high scores on the analytical aspects of their jobs as measured by their performance appraisals.Reece's math test appears to have __________.

A)criterion-related validity
B)content validity
C)construct validity
D)reliability

Question 71

"Give me an example of a time when you used problem-solving technique on a work project" is an example of what type of interview question?

A)hypothetical
B)closed ended
C)representational
D)behavioral descriptive

Question 72

Haley requires all applicants take a paper-and-pencil test with logic and math problems on it.Haley is giving her applicants a(n) ________ test.

A)honesty
B)skills
C)personality and interest
D)cognitive ability

Question 73

__________ testing is performed on every employee at a specific time,for example,after a conditional job offer has been made.

A)Random
B)Universal
C)Serial
D)Ability

Question 74

Amanda requires all applicants take a paper-and-pencil test to assess their ability to apply knowledge about spreadsheet software.Amanda is giving her applicants a(n) ________ test.

A)honesty
B)skills
C)interest
D)cognitive ability

Question 75

Rachel believes that happy workers are more productive.She gives job applicants a test that assigns a happiness score between 1 and 10.Rachel only hires people who score 7 and higher.Austin scored a 6 on the test and was not hired.He complained to Rachel,saying that he is very happy and that her test is no good.What is Austin arguing that the test does not have?

A)criterion-related validity
B)content validity
C)construct validity
D)reliability

Question 76

Testing must be done systematically in one of two forms,which are _______ or ________.

A)random,universal
B)random,meticulous
C)universal,singular
D)universal,competitive

Question 77

__________ tests are less invasive to employees than _________ tests.

A)fitness for duty,drug
B)drug,fitness for duty
C)psychological profile,integrity
D)integrity,psychological profile

Question 78

The marketing department at Acme Global is loosely structured with little hierarchy.This allows for different employees to take the lead on different projects based on their work loads and their interests.Jonathan joined the department from a company at which the marketing department had clear lines of authority.He quit Acme Global after two months saying that he just could not figure out how to contribute to the department.It appears that the Acme Global job lacked _________ for Michael.

A)ability-job fit
B)personality-job fit
C)person-organization fit
D)ability-person fit

Question 79

On Monday,Emily gave 10 job applicants a personality test.On Tuesday,her car was stolen with the results of the tests in the trunk.On Wednesday,she gave all the applicants the test again.On Thursday,her car was found and the results of the first tests were still in the trunk.On Friday,Emily compared the results of the first and second tests and found they were almost the same.Emily's personality test appears to have _________.

A)criterion-related validity
B)content validity
C)construct validity
D)reliability

Question 80

A realistic job preview can help to:

A)avoid negligent hires.
B)avoid costly turnover.
C)increase longevity on the job.
D)all of the statements are correct.