Deck 3: Managing Diversity in a Global Environment

Question 1

Which of the following companies are based primarily in one country but transact business in other countries?

A)International companies
B)Multinational companies
C)Subsidies
D)Franchises

Answer 1

A

Question 2

A direct tax on imports to make them more expensive is known as a __________.

A)tariff
B)embargo
C)subsidy
D)quota

Answer 2

A

Question 3

A(n) __________ has ownership in operations in two or more countries.

A)international company
B)global company
C)multinational corporation
D)multicountry company

Answer 3

C

Question 4

Which of the following replaced the General Agreement on Tariffs and Trade (GATT)?

A)CAFTA-DR
B)NAFTA
C)WTO
D)UNASUR

Question 5

Which of the following is not considered to be a trade barrier?

A)Dumping
B)Embargo
C)Quota
D)Tariffs

Question 6

Which trade barrier uses a tax method?

A)Tariffs
B)Quotas
C)Embargos
D)Subsidies

Question 7

Which of the following refers to the level of wealth, comfort, material goods, and necessities available to a certain socioeconomic class in a certain geographical area?

A)Purchasing power
B)Balance of trade
C)Standard of living
D)Exchange rate

Question 8

__________ set a limit on the number or volume of a product that can be imported or exported during a set period.

A)Subsidies
B)Tariffs
C)Quotas
D)Embargos

Question 9

ASEAN stands for __________.

A)Association of Southeast Asian Nations
B)Association of Standard Ethics in Asian Nations
C)All South East Asian Nations
D)Alliance of Southeastern Asian Nations

Question 10

A(n) __________ company eliminates artificial geographic boundaries by not having a singular national headquarters.

A)global
B)international
C)subsidiary
D)transnational

Question 11

__________ is the buying and selling of goods and services among different countries.

A)Global networking
B)Global business
C)Global enterprise
D)Global marketing

Question 12

The __________ is how much of one country's currency one gets for that of another country.

A)balance of trade
B)purchasing power
C)standard of living
D)exchange rate

Question 13

Kayla works for Cellular World Company and is based in the United States.During a phone call with one of the company's German engineers, she told them that American engineering and quality was better than German engineering and that they should revise their processes and operations to match those of the plant in America.Kayla is showing __________.

A)parochialism
B)nationalism
C)ethnocentrism
D)protectionism

Question 14

A company selling products in one country at a high profit and selling the products in another country at a loss with intentions of driving out competitors is said to be __________.

A)diversifying
B)protective
C)dumping
D)embargoing

Question 15

If Smith and Wesson attempted to sell handguns directly to a distributor in another country and that country wanted to protect their domestic firearms industry, they would most likely be stopped by a(n) __________.

A)embargo
B)quota
C)subsidy
D)tariff

Question 16

Which of the following is a company owned and controlled by another company?

A)Multinational
B)Parent company
C)Global company
D)Subsidiary

Question 17

__________ decrease the supply of products and cause higher prices of imported products.

A)Tariffs
B)Embargos
C)Subsidies
D)Quotas

Question 18

Government grants, loans, and tax breaks given to domestic companies are considered to be __________.

A)quotas
B)subsidies
C)tariffs
D)embargos

Question 19

Kayla works for Cellular World Company and has created an ad for the newest version of the U-Phone, using imagery of the American flag and an eagle to convey the idea that the phone gives its users increased freedom.Kayla is based in the United States but developed the ad for use worldwide.Citizens of other countries found the ads offensive and improper.In this scenario, by failing to consider the perspectives of international customers, Kayla was showing __________.

A)parochialism
B)ethnocentrism
C)protectionism
D)nationalism

Question 20

__________ are a total ban on the importing of a product from one or more countries.

A)Embargos
B)Quotas
C)Subsidies
D)Tariffs

Question 21

Lay's potato chips are sold around the globe, but the selection of available flavors varies from country to country to accommodate different taste preferences.This is an example of the ____________________ practices of international and multinational corporations.

A)think locally, act globally
B)think globally, act locally
C)think locally, act locally
D)think globally, act globally

Question 22

Which of the following is most characteristic of multinational corporations?

A)Strategic alliances and joint ventures
B)Licensing and franchising
C)Direct investment
D)Importing/exporting

Question 23

The highest cost/highest risk form of global business is __________.

A)franchising
B)direct investment
C)contracting
D)global sourcing

Question 24

__________ policies are designed to improve work outcomes for underrepresented groups by providing them with extra help in the employment process.

A)Equal employment
B)Valuing diversity
C)Affirmative action
D)Inclusion focus

Question 25

The relative cost of a product in different countries refers to __________.

A)purchasing power
B)balance of trade
C)standard of living
D)exchange rate

Question 26

All of the following are methods a company can use to become global, except __________.

A)importing/exporting
B)contracting
C)leasing and renting
D)direct investment

Question 27

A __________ is created when two or more firms share ownership of a new company.

A)joint venture
B)strategic alliance
C)direct investment
D)contract

Question 28

The buying and building of operating facilities in a foreign country is a __________.

A)joint venture
B)strategic alliance
C)direct investment
D)global manufacturing decision

Question 29

Toyota, a Japanese company, owns manufacturing plants in Kentucky, Indiana, West Virginia, and several other states as well as in more than a dozen other countries outside of Japan.This is an example of __________.

A)direct investment
B)contracting
C)franchising
D)importing/exporting

Question 30

__________ people make up the largest minority group in the United States.

A)Black/African American
B)Asian
C)Hispanic
D)American Indian and Alaska native

Question 31

__________ is similar to global sourcing, but it tends to be on a large scale.

A)Franchising
B)Direct investment
C)Contracting
D)Importing/exporting

Question 32

Which of the following is not one of the six major management practices of global companies?

A)Global technology and R&D
B)Global strategy
C)Global marketing
D)Global human resource management

Question 33

__________ is the variety of people with different group identities within the same workplace.

A)Diversity
B)Global business
C)Ethnocentrism
D)Cultural variety

Question 34

An agreement to share resources that does not necessarily involve creating a new company is a __________.

A)joint venture
B)direct investment
C)strategic alliance
D)contracting

Question 35

A country decides to put a direct tax on imported jewelry in order to encourage citizens to purchase jewelry from their own country.What concept is at work in this situation?

A)Tariffs
B)Quotas
C)Subsidies
D)Embargos

Question 36

All the following are consequences of discrimination through stereotyping, except __________.

A)decreased turnover
B)decreased self-esteem and individual performance
C)conflict between individuals and groups
D)harassment

Question 37

Licensing and franchising are also known as __________.

A)contract manufacturing
B)diversification
C)cooperative contracts
D)investments

Question 38

Apple designs and markets products that are actually manufactured by a Taiwanese company.This is an example of __________.

A)joint ventures
B)contracting
C)licensing
D)importing/exporting

Question 39

The lowest cost/lowest risk form of global business is __________.

A)franchising
B)direct investment
C)contracting
D)global sourcing

Question 40

__________ saves money and better allocates global resources, as it benefits everyone because countries specialize in what they can do better than others.

A)Joint ventures
B)Global sourcing
C)Direct investment
D)Franchising

Question 41

Individuals with birth years ranging from 1946-1964 are known as the __________ generation.

A)Baby Boomers
B)Generation Y/Millennial
C)Traditionalist
D)Generation X

Question 42

Which of the four types of diversity face the most discrimination?

A)Age
B)Gender
C)Race/Ethnicity
D)Disability

Question 43

Which one of the following is considered a myth regarding the older workforce?

A)They tend to cost the company more in terms of salary and benefits.
B)They are less likely to quit.
C)They have fewer injuries on the job.
D)They are not capable of learning new technology.

Question 44

In terms of their career path, which generation is most likely to perceive that changing jobs is risky?

A)Traditionalist
B)Baby Boomers
C)Generation X
D)Generation Y/Millennial

Question 45

All the following are benefits of diversity training, except __________.

A)minimizing differences
B)viewing people as individuals
C)realizing that diversity improves teamwork
D)breaking down negative stereotypes

Question 46

__________ is defined as a mental or physical impairment that substantially limits one or more major life activities.

A)Handicap
B)Incapability
C)Disability
D)Constraint

Question 47

In terms of their work ethic, which generation is most likely to be described as driven?

A)Traditionalist
B)Baby Boomers
C)Generation X
D)Generation Y/Millennial

Question 48

Individuals with birth years ranging from 1925-1945 are known as the __________ generation.

A)Baby Boomers
B)Generation Y/Millennial
C)Traditionalist
D)Generation X

Question 49

Individuals with birth years ranging from 1981-2006 are known as the __________ generation.

A)Baby Boomers
B)Generation Y/Millennial
C)Traditionalist
D)Generation X

Question 50

A __________ can be executed to see the records of diverse group hiring and efforts made to help the groups succeed.

A)human resource audit
B)corporate culture audit
C)hiring audit
D)diversity audit

Question 51

In terms of their work ethic, which generation is most likely to be described as ambitious?

A)Traditionalist
B)Baby Boomers
C)Generation X
D)Generation Y/Millennial

Question 52

According to the U.S.Census Bureau, by 2060, one in three people in the Unites States population will be __________.

A)White
B)Black/African American
C)Asian
D)Hispanic

Question 53

The __________ prohibits discrimination against people with disabilities (treating them differently because of their disabilities).

A)Employment with Disability Act (EDA)
B)Americans with Disabilities Act (ADA)
C)Disability Employment Act (DEA)
D)Disabled Americans Act (DAA)

Question 54

In terms of their work ethic, which generation is most likely to be described as dedicated?

A)Traditionalist
B)Baby Boomers
C)Generation X
D)Generation Y/Millennial

Question 55

"Other types of diversity" do not include __________.

A)effort
B)weight
C)personality
D)attractiveness

Question 56

Individuals with birth years ranging from 1965-1980 are known as the __________ generation.

A)Baby Boomers
B)Generation Y/Millennial
C)Traditionalist
D)Generation X

Question 57

All the following are traits of ethnicity, except __________.

A)skin color
B)customs
C)allegiances
D)cultural background

Question 58

Sarah has been with an organization for 10 years and is considered a highly knowledgeable employee that is a valuable asset to the organization.However, every time she tries to apply for a promotion for which she is well qualified, she has been declined.She's noticed that other women in her organization appear to be having similar experiences but that her male coworkers don't seem to have any problems getting promoted.The barrier Sarah and her female coworkers appear to be experiencing is commonly called the __________.

A)glass ceiling
B)glass wall
C)glass elevator
D)glass floor

Question 59

In terms of their career path, which generation is most likely to perceive that changing jobs is necessary?

A)Traditionalist
B)Baby Boomers
C)Generation X
D)Generation Y/Millennial

Question 60

In terms of their work ethic, which generation is most likely to be described as seeking balance?

A)Traditionalist
B)Baby Boomers
C)Generation X
D)Generation Y/Millennial

Question 61

A domestic business conducts business in more than one country.

Question 62

Citizens of a highly humane society are __________.

A)fair and caring
B)uncomfortable with risk
C)proud of team membership
D)invested in the future

Question 63

Employers are required by law to make __________ for employees' religious beliefs without __________ on the employer.

A)all accommodations; undue hardship
B)reasonable accommodations; excessive burden
C)all accommodations; excessive burden
D)reasonable accommodations; undue hardship

Question 64

Cultures with high in-group collectivism are proud of which of these qualities?

A)Performance
B)Teamwork
C)Leadership
D)Membership

Question 65

__________ is considered the most significant factor in holding both women and minorities back from being promoted to top-level positions.

A)Training
B)Education
C)Discrimination
D)Immigration

Question 66

Protectionism refers to trade barriers to protect domestic companies and their workers from foreign competition.

Question 67

Another ethical issue related to diversity is the negative __________ in video games.

A)racism
B)ageism
C)ethnocentrism
D)sexism

Question 68

A multinational corporation can have partial or full ownership of operations in another country.

Question 69

Ambiguity is a great concern for high __________ cultures.

A)Uncertainty-avoidance
B)Power distance
C)Performance orientation
D)Gender differences

Question 70

What is the most important factor in determining the success or failure of an international job assignment?

A)Work experience of expatriate
B)Expatriate's knowledge of language and culture of the new location
C)Length of training before assignment
D)Ease of adjustment for the expatriate and their family to foreign culture

Question 71

In order to be a subsidiary of a company, the subsidiary must be located in a different country than the controlling company.

Question 72

Which of the following is not one of the cultural dimensions as defined by Hofstede?

A)Uncertainty avoidance or acceptance
B)Performance orientation vs.humane orientation
C)Assertiveness vs.nurturing
D)Long-term versus short-term orientation

Question 73

Cultures with high societal collectivism encourage which of these qualities?

A)Performance
B)Teamwork
C)Leadership
D)Membership

Question 74

Project GLOBE identified __________ cultural dimensions.

A)11
B)9
C)7
D)5

Question 75

The capability to manage __________ has become one of the most important skills for global leaders.

A)international employees
B)multinational corporations (MNCs)
C)cultural diversity
D)international finance

Question 76

According to the GLOBE dimensions of national cultural diversity, the United States is an example of a country with high __________ and low __________.

A)performance orientation; power distance
B)assertiveness; performance orientation
C)gender differences; power distance
D)in-group collectivism; gender differences

Question 77

You live and work in a global village, with multicultural workplaces being managed by __________.

A)international employees
B)multinational corporations (MNCs)
C)domestic companies
D)global companies

Question 78

Being abruptly transferred to a very different foreign country can lead to what is called __________ shock, which can lead to unknowingly using inappropriate behaviors.

A)ethnocentric
B)culture
C)parochial
D)expatriate

Question 79

Hofstede's research identified __________ cultural dimensions.

A)11
B)9
C)7
D)5

Question 80

When promoting diversity, be sure to do all of the following, except __________.

A)tailor opportunities to groups, not individuals
B)treat group differences as important but not special
C)follow all Equal Employment Opportunity (EEO) laws
D)make sure diverse employees have access to the same job training and other practices at work to have equal opportunities to advance