Deck 3: The Medical Assisting Profession

Question 1

Medical assistants cannot legally perform skills for which they have not been trained.

Answer 1

True

Question 2

Patients are not concerned about the medical assistant's grooming and wardrobe.

Answer 2

False

Question 3

Most medical assisting positions are in hospitals.

Answer 3

False

Question 4

Habits formed during a medical assistant's training program will continue into the externship and employment.

Question 5

Medical assistants should always wear white uniforms.

Question 6

The medical assisting student should treat the externship experience as a probationary period on an actual job.

Question 7

The outlook for medical assisting jobs for the next 10 years is about the same as it has been for the past 10 years.

Question 8

Cross-training means that one individual is trained to do a variety of duties.

Question 9

Long nails and colored polish are always acceptable in the medical profession.

Question 10

Both the CMA and RMA credentials require continuing education units to maintain certification.

Question 11

Men and women can be equally successful as medical assistants.

Question 12

Jewelry should be conservative at work, and large earrings should never be worn.

Question 13

Both the CMA and RMA examinations are taken on a computer.

Question 14

Profit sharing is never a part of the benefit package for medical assistants.

Question 15

Perks are not as important as other factors in choosing a position as a medical assistant.

Question 16

Individuals working in the medical assisting field have a mandatory retirement age.

Question 17

Instructors are important allies of the graduate medical assistant.

Question 18

Respondeat superior means "the thing speaks for itself."

Question 19

Medical assistants may perform electrocardiography and prepare patients for x-ray examinations.

Question 20

Something that is incapable of being perceived is said to be intangible.

Question 21

Which is the most important consideration in choosing a uniform?

A)It should be becoming and flattering to the body type.
B)It should not be wrinkled by the end of the workday.
C)It should give the wearer a professional, neat appearance.
D)It should be fashionable.

Question 22

A recent graduate of a comprehensive medical assisting training program could apply for all of the following positions except:

A)medical receptionist
B)physical therapy assistant
C)billing and coding specialist
D)transcriptionist

Question 23

Which statement is true regarding the status of students during the externship compared with that of regular employees?

A)Students should not waste their supervisor's time asking a lot of questions.
B)Students can expect the physician to treat their medical problems.
C)Attendance expectations generally are less strict for students.
D)Students are expected to perform under the same professional standards as regular employees.

Question 24

What is the best way for new medical assistant graduates to become good team players in the medical office?

A)Show consideration and appreciation for each member of the staff.
B)Share what they learned in school about the latest techniques in healthcare.
C)Be careful to perform only the tasks in their job description and no other duties.
D)Try to develop close friendships with everyone on the staff after working hours.

Question 25

Which credential is not offered by the AMT?

A)COLT
B)RMA
C)CMA
D)RPT

Question 26

What is one of the differences between RMA certification and CMA certification?

A)The CMA examination is more difficult.
B)The RMA examination is more difficult.
C)The RMA examination is less expensive.
D)One is a professional organization, and the other is not.

Question 27

Why is bargain help often the most expensive?

A)The physician must pay additional taxes for bargain help.
B)Bargain help makes the most efficient medical assistant.
C)Extra time must be spent in training or correcting mistakes.
D)More benefits are given to bargain help.

Question 28

Which of these careers would not be available to a person who has had medical assistant training?

A)Billing specialist
B)Medical receptionist
C)Coder
D)Respiratory therapy assistant

Question 29

Which statement best describes the relationship of administrative and clinical medical assisting responsibilities?

A)Administrative duties require the least interpersonal contact.
B)The two are equally important for maintaining a high-quality medical practice.
C)Clinical duties offer more variety in the type of work performed.
D)Clinical tasks are more difficult to learn than are administrative tasks.

Question 30

Which of the following are important to remember during an externship?

A)Do not worry about reconciling petty cash.
B)Ask the physician to treat your daughter's ear infection.
C)Never handle drugs or money without permission.
D)Feel free to correct co-workers when they perform a procedure incorrectly.

Question 31

Extra advantages or benefits from working in a specific job are called:

A)prerequisites
B)perks
C)commissions
D)extras

Question 32

Which is not a good reason for becoming an active member of a medical assisting professional organization?

A)Improved chances for promotion at work
B)Ensuring fair pay by asking others about their salaries
C)Networking opportunities
D)Professional growth through continuing education

Question 33

How have the advancement of medical technology and the increased use of computers influenced the medical assisting profession?

A)They have replaced many medical assistants with more specialized medical employees.
B)They have limited the responsibilities of medical assistants to clinical tasks.
C)They have increased the amount of training necessary to become a proficient medical assistant.
D)They have provided fewer work opportunities for medical assistants in hospital settings.

Question 34

You are beginning your externship in a large office that has three medical assistants.What is the best way to learn about your job responsibilities?

A)Ask for a job description and clear directions for daily activities.
B)Spend a lot of time getting to know the patients.
C)Wait politely until someone has time to explain your duties.
D)Perform only those tasks you are directed to do.

Question 35

Which quality in a medical assistant is most likely to promote positive relations in the medical office?

A)Businesslike behavior
B)Consistently high grades during medical assisting training
C)Attractiveness
D)Sincere interest in patients' welfare

Question 36

Which professional organization also certifies laboratory professionals?

A)AAMA
B)American Association of Medical Transcriptionists
C)National Healthcareer Association
D)AMT

Question 37

The best way to earn a favorable evaluation on your externship is to:

A)show integrity and practice high ethical standards
B)be friendly with your supervisor and other senior staff members and keep co-workers at a distance
C)impress the physician with your knowledge about medicine
D)show your willingness to help by performing tasks that have not been assigned to you, even if your regular duties are not yet completed

Question 38

Which of the following skills would not be an appropriate expectation of a competent medical assistant?

A)Performing insurance coding and billing
B)Giving instructions to patients about self-care after treatments
C)Using the computer to perform a variety of office functions
D)Diagnosing common patient symptoms

Question 39

Because medical assistants are key public relations representatives for the physicians for whom they work, it is critical that medical assistants never:

A)perform all duties as quickly and as efficiently as possible
B)impress patients with their competence
C)show sincere concern for each patient
D)tell patients who are ill that they have an excellent chance for recovery

Question 40

The first national organization formed for medical assistants was the:

A)CAAHEP
B)ABHES
C)AMT
D)AAMA

Question 41

A(n) __________ should be worn on the uniform when the medical assistant is working.

Question 42

The AMT offers an examination, called the __________, that medical assistants who have clinical duties might want to take after 6 months of employment in the healthcare field.

Question 43

Medical assistants are trained in methods of collecting a blood specimen, a process called __________.

Question 44

Medical assisting today is one of the most respected __________ health fields in the nation.

Question 45

Medical assistants should always read the __________ so that they know what the employer or externship office expects.

Question 46

The main benefits from externships and internships are experienced by the:

A)externship site and the medical assistant extern
B)externship site
C)medical assistant
D)physician

Question 47

A type of on-the-job training that allows student medical assistants to put their skills to use before graduation is called a(n) __________.

Question 48

The name of the AAMA's bimonthly journal is __________.

Question 49

Medical assisting attracts __________ students who may be older than the average postsecondary student by a decade or more.

Question 50

The __________ examination is offered as a certification for medical assistants by the AMT.

Question 51

The Department of Labor publication that forecasts occupational trends is called the __________.

Question 52

Participation in a recognized __________ shows that medical assistants take their career seriously.

Question 53

Approximately _____% of medical assistants work in physicians' offices.

Question 54

The first medical reference listed on a graduate medical assistant's resume is often the:

A)first paying job
B)volunteer work done during school
C)first actual job
D)externship

Question 55

The medical assistant should consider which of these factors when seeking employment?

A)Pay rate
B)Benefits
C)Perks
D)All of the above

Question 56

Which of the following is not part of the Medical Assistant's Creed?

A)I am loyal to myself.
B)I endeavor to be more effective.
C)I am true to the ethics of my profession.
D)I aspire to greater service.

Question 57

The awarding of a certificate by a third party on the basis of knowledge demonstrated is called __________.

Question 58

A person with a wide range of abilities or skills is said to be __________.

Question 59

Medical assistant organizations at the state and national level began developing in the decade of the __________.

Question 60

Continuing educational units are important because they:

A)are always required
B)keep the medical assistant up-to-date with new techniques and information
C)provide a day off for seminar attendance
D)none of the above

Question 61

Complete the missing word from the Medical Assistant's Creed.
I __________ to be more effective.

Question 62

Complete the missing word from the Medical Assistant's Creed.
I believe in the __________ and purposes of the profession of medical assisting.

Question 63

Complete the missing word from the Medical Assistant's Creed.
I am "true" to the __________ of my profession.

Question 64

A medical assistant must feel a(n) __________ to assist the patient in whatever way possible.

Question 65

Complete the missing word from the Medical Assistant's Creed.
I am dedicated to the care and well-being of all __________.

Question 66

Complete the missing word from the Medical Assistant's Creed.
I am __________ to my physician-employer.

Question 67

Complete the missing word from the Medical Assistant's Creed.
I am strengthened by __________, courage, and faith.

Question 68

The Department of Labor's Occupational Outlook Handbook states that employment of medical assistants will grow _____% through 2016.

Question 69

Complete the missing word from the Medical Assistant's Creed.
I aspire to render greater __________.

Question 70

Complete the missing word from the Medical Assistant's Creed.
I protect the __________ entrusted to me.