Deck 58: Career Development and Life Skills

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Question
Failure to pay a financial obligation is called a ramification.
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Question
It is a good idea to include a photograph with a resume.
Question
"Having a clear, decisive relevance to the matter at hand" is the definition of subtle.
Question
A new employee may arrive late to work as long as it happens no more than twice a month.
Question
Two weeks' notice should be given before a person leaves a job.
Question
Networking is meeting and getting to know individuals in the same or similar career fields and sharing information about available opportunities.
Question
The four phases of the job interview process include preparation, the actual interview, follow-up, and negotiation.
Question
To rectify means to remove errors.
Question
Loan companies rarely grant a student a deferment.
Question
An expert judgment or evaluation of a person's work performance is called an appraisal.
Question
Students may lose future income tax refunds if they do not repay their student loans.
Question
Self-esteem comes from knowing that strengths are overcoming weaknesses.
Question
The demands of the medical profession make it an often stressful environment.
Question
Something that is succinct is ingenious, artful, or delicate.
Question
Something that is intolerable is bearable.
Question
Mock means to read and mark corrections.
Question
Salary expectations should be listed on the resume.
Question
A counteroffer is a return offer often made by a supervisor or employer who is at risk of losing a valued employee.
Question
The purpose of the cover letter is to get the employer to look at the resume, and the purpose of the resume it to get the applicant the job.
Question
Networking is the exchange of information or services among individuals, groups, or institutions.
Question
The medical assistant does not need to develop a budget until his or her salary is stable.
Question
The medical assistant should make every effort not to miss a day of work during the probationary period.
Question
The medical assistant should make the resume as general as possible so that it will fit a multitude of job opportunities.
Question
A synopsis is a condensed statement or outline.
Question
Salary cannot seem to be the main concern of the medical assistant during a job interview.
Question
It is smart to resign from a job to try to get an increase in salary.
Question
The medical assistant should not e-mail a resume, because it may not appear as intended once it is saved and opened by the recipient.
Question
Most potential employers will not interact with students until the students graduate.
Question
Self-management skills are the abilities the medical assistant needs to perform a job, such as performing venipuncture or billing insurance.
Question
Letting another person write your resume is a good idea.
Question
Postponing the repayment of a student loan is called deferment.
Question
Goal setting is unimportant once the medical assistant has secured a job.
Question
Newspaper ads for available positions usually produce only a few applications or resumes.
Question
Job applications are never considered legal documents.
Question
Transferable skills, such as the ability to communicate effectively, can be taken from one job to another.
Question
The medical assistant should proofread all resumes several times.
Question
Performance evaluations should be perfect.
Question
The probationary period for newly hired medical assistants is a time for both the employee and the employer to decide whether the job is a good fit for the individual.
Question
The Internet is one of the most important tools the medical assistant can use to find out about job opportunities and information on health care facilities in the area.
Question
Cold calling is never an effective job search method.
Question
For which of the following reasons might a person not get hired after an interview?

A)Poor personal appearance
B)Overbearing personality
C)Making excuses for poor performance
D)All of the above
Question
It is usually appropriate to include all of the following items in your resume except:

A)your salary history and current requirements
B)your professional employment objective
C)an employment history that is not related to the medical field
D)education that was not related to medical assistant training
Question
The cover letter:

A)is always optional
B)should only be sent when an interview has been arranged
C)should always be sent along with a resume
D)should be approximately two pages long
Question
Which statement is true regarding the status of students during the externship compared with that of regular employees?

A)They should not waste their supervisor's time asking a lot of questions.
B)They cannot be sued for medical malpractice.
C)Attendance expectations are generally less strict for them.
D)They are expected to perform according to the same professional standards.
Question
What is the principal difference between the personal inventory and the resume?

A)The resume never includes information about extracurricular activities.
B)The resume contains actual dates of past employment.
C)The personal inventory does not require regular updating.
D)The personal inventory contains more complete and detailed information.
Question
Which of the following is the best job search method?

A)Employment agencies
B)Networking
C)Mailing resumes
D)Newspaper ads
Question
Which of the following can be determined from the resume?

A)Your dependability
B)Your loyalty to the employer
C)Your ability to work as a team member
D)The extent of your clinical and administrative experience
Question
Which of the following is not an action word?

A)Increased
B)Streamlined
C)Taught
D)From
Question
When is the best time to gather information and explore your personal preferences about where you would like to work?

A)While reviewing help wanted ads that describe employers' requirements
B)During employment interviews with potential employers
C)Before you begin to search for a position
D)After interviewing with several employers
Question
When applying for a position for which you are qualified, which of the following actions would most likely increase your chances of getting hired?

A)Writing a polite note thanking the employer for the interview
B)Making frequent telephone calls to express your interest in the position
C)Getting to know the office staff at the site where you wish to work
D)Not inquiring about salary or work hours at the interview
Question
The most effective way to conduct a search for employment is to:

A)approach potential employers only when you feel completely confident about your skills
B)devote time and attention to it as if it were a job
C)ask the placement office at your school to set up interviews for you
D)apply only for positions that seem perfectly suited to your preferences
Question
The best way to earn a favorable evaluation on your externship is to:

A)demonstrate integrity and practice high ethical standards
B)be very friendly with your supervisor and other senior staff members
C)impress the physician with your knowledge and skills
D)demonstrate your willingness by performing tasks that have not been assigned to you before yours are finished
Question
If you prepare a chronologic list of events, this means that they are organized in:

A)the order in which they occurred
B)strict alphabetic order
C)the order of importance
D)the order of easiest to most difficult
Question
Which of the following is the most appropriate expectation for you to have of your externship experience?

A)If you do good work, you will be offered employment.
B)You will feel very prepared to perform any duty assigned to you on the first day.
C)You will have many opportunities to practice the skills in which you are competent.
D)You are inexperienced and will be given the lower level office tasks.
Question
Under what circumstances would it be appropriate to include extracurricular activities on your resume?

A)When they are related to the job requirements of the medical assistant
B)When they demonstrate your ability to organize your time
C)When you have won awards for achievement in those areas
D)All of the above
Question
What would be the best attitude to display when applying for your first position as a medical assistant?

A)Be willing to take any position offered.
B)Be very eager to get the position.
C)Be prepared and self-confident.
D)Be modest and aware of your inexperience.
Question
What is the best action to take if an employer asks you whether you are married?

A)Advise him or her that it is illegal to ask this question.
B)Ignore the question by pretending you did not hear it.
C)Politely ask the interviewer whether you can respond to questions that relate directly to the job.
D)Answer it truthfully, because you are required to do so.
Question
Which of the following interview questions should not be asked in an interview?

A)Tell me about yourself.
B)Whom do you most admire?
C)Who takes care of your children while you work?
D)Why would you be successful in this position?
Question
When developing career objectives, the medical assistant should ask which of the following questions?

A)Where am I today?
B)Where will I be in 5 years?
C)What additional skills do I need to get where I want to go?
D)All of the above are correct.
Question
If you are interested in a position advertised in the newspaper that includes a mailing address but does not have a telephone number listed, it is a good idea to:

A)show your initiative by looking up the telephone number and calling the office
B)send your resume along with a cover letter in which you express your interest in the position
C)not send a resume, because this office does not appear serious about filling the position
D)send only a letter of inquiry and a resume when it is requested
Question
It is helpful to list goals in a(n) __________ place at home.
Question
A return offer made by a person who has rejected an offer or job is called a(n) __________.
Question
The medical assistant must exercise __________ and not respond in kind to patients who are disagreeable.
Question
__________ skills can be taken from one job to another.
Question
Consequences or something produced by a cause are called __________.
Question
A(n) __________ is a postponement, especially of a student loan.
Question
The exchange of information or services among individuals, groups, or institutions is known as __________.
Question
Remember to be completely __________ when completing a job application and resume.
Question
A person with __________ is motivated, able to express love, and capable of handling criticism.
Question
There are __________ ways of introducing oneself to an employer without bluntly asking for a job.
Question
Medical assistants must evaluate their own __________ and weaknesses.
Question
Performance __________ rarely give perfect ratings.
Question
There should be no __________ on a resume.
Question
The __________ period is a time for the new medical assistant to become oriented to the facility.
Question
__________ comments help the medical assistant perform better and take on more responsibility.
Question
__________ skills are the abilities the medical assistant needs to perform the job.
Question
When conducting the job search, the medical assistant may want to write a brief __________ of the ideal medical assisting job.
Question
Follow-up calls should be limited to no more than __________ per week.
Question
It is helpful to conduct __________ interviews for practice.
Question
Never speak __________ about former employers.
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Deck 58: Career Development and Life Skills
1
Failure to pay a financial obligation is called a ramification.
False
2
It is a good idea to include a photograph with a resume.
False
3
"Having a clear, decisive relevance to the matter at hand" is the definition of subtle.
False
4
A new employee may arrive late to work as long as it happens no more than twice a month.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
5
Two weeks' notice should be given before a person leaves a job.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
6
Networking is meeting and getting to know individuals in the same or similar career fields and sharing information about available opportunities.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
7
The four phases of the job interview process include preparation, the actual interview, follow-up, and negotiation.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
8
To rectify means to remove errors.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
9
Loan companies rarely grant a student a deferment.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
10
An expert judgment or evaluation of a person's work performance is called an appraisal.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
11
Students may lose future income tax refunds if they do not repay their student loans.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
12
Self-esteem comes from knowing that strengths are overcoming weaknesses.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
13
The demands of the medical profession make it an often stressful environment.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
14
Something that is succinct is ingenious, artful, or delicate.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
15
Something that is intolerable is bearable.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
16
Mock means to read and mark corrections.
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
17
Salary expectations should be listed on the resume.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
18
A counteroffer is a return offer often made by a supervisor or employer who is at risk of losing a valued employee.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
19
The purpose of the cover letter is to get the employer to look at the resume, and the purpose of the resume it to get the applicant the job.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
20
Networking is the exchange of information or services among individuals, groups, or institutions.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
21
The medical assistant does not need to develop a budget until his or her salary is stable.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
22
The medical assistant should make every effort not to miss a day of work during the probationary period.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
23
The medical assistant should make the resume as general as possible so that it will fit a multitude of job opportunities.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
24
A synopsis is a condensed statement or outline.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
25
Salary cannot seem to be the main concern of the medical assistant during a job interview.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
26
It is smart to resign from a job to try to get an increase in salary.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
27
The medical assistant should not e-mail a resume, because it may not appear as intended once it is saved and opened by the recipient.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
28
Most potential employers will not interact with students until the students graduate.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
29
Self-management skills are the abilities the medical assistant needs to perform a job, such as performing venipuncture or billing insurance.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
30
Letting another person write your resume is a good idea.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
31
Postponing the repayment of a student loan is called deferment.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
32
Goal setting is unimportant once the medical assistant has secured a job.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
33
Newspaper ads for available positions usually produce only a few applications or resumes.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
34
Job applications are never considered legal documents.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
35
Transferable skills, such as the ability to communicate effectively, can be taken from one job to another.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
36
The medical assistant should proofread all resumes several times.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
37
Performance evaluations should be perfect.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
38
The probationary period for newly hired medical assistants is a time for both the employee and the employer to decide whether the job is a good fit for the individual.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
39
The Internet is one of the most important tools the medical assistant can use to find out about job opportunities and information on health care facilities in the area.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
40
Cold calling is never an effective job search method.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
41
For which of the following reasons might a person not get hired after an interview?

A)Poor personal appearance
B)Overbearing personality
C)Making excuses for poor performance
D)All of the above
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
42
It is usually appropriate to include all of the following items in your resume except:

A)your salary history and current requirements
B)your professional employment objective
C)an employment history that is not related to the medical field
D)education that was not related to medical assistant training
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
43
The cover letter:

A)is always optional
B)should only be sent when an interview has been arranged
C)should always be sent along with a resume
D)should be approximately two pages long
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
44
Which statement is true regarding the status of students during the externship compared with that of regular employees?

A)They should not waste their supervisor's time asking a lot of questions.
B)They cannot be sued for medical malpractice.
C)Attendance expectations are generally less strict for them.
D)They are expected to perform according to the same professional standards.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
45
What is the principal difference between the personal inventory and the resume?

A)The resume never includes information about extracurricular activities.
B)The resume contains actual dates of past employment.
C)The personal inventory does not require regular updating.
D)The personal inventory contains more complete and detailed information.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
46
Which of the following is the best job search method?

A)Employment agencies
B)Networking
C)Mailing resumes
D)Newspaper ads
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
47
Which of the following can be determined from the resume?

A)Your dependability
B)Your loyalty to the employer
C)Your ability to work as a team member
D)The extent of your clinical and administrative experience
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
48
Which of the following is not an action word?

A)Increased
B)Streamlined
C)Taught
D)From
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
49
When is the best time to gather information and explore your personal preferences about where you would like to work?

A)While reviewing help wanted ads that describe employers' requirements
B)During employment interviews with potential employers
C)Before you begin to search for a position
D)After interviewing with several employers
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
50
When applying for a position for which you are qualified, which of the following actions would most likely increase your chances of getting hired?

A)Writing a polite note thanking the employer for the interview
B)Making frequent telephone calls to express your interest in the position
C)Getting to know the office staff at the site where you wish to work
D)Not inquiring about salary or work hours at the interview
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
51
The most effective way to conduct a search for employment is to:

A)approach potential employers only when you feel completely confident about your skills
B)devote time and attention to it as if it were a job
C)ask the placement office at your school to set up interviews for you
D)apply only for positions that seem perfectly suited to your preferences
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
52
The best way to earn a favorable evaluation on your externship is to:

A)demonstrate integrity and practice high ethical standards
B)be very friendly with your supervisor and other senior staff members
C)impress the physician with your knowledge and skills
D)demonstrate your willingness by performing tasks that have not been assigned to you before yours are finished
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
53
If you prepare a chronologic list of events, this means that they are organized in:

A)the order in which they occurred
B)strict alphabetic order
C)the order of importance
D)the order of easiest to most difficult
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
54
Which of the following is the most appropriate expectation for you to have of your externship experience?

A)If you do good work, you will be offered employment.
B)You will feel very prepared to perform any duty assigned to you on the first day.
C)You will have many opportunities to practice the skills in which you are competent.
D)You are inexperienced and will be given the lower level office tasks.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
55
Under what circumstances would it be appropriate to include extracurricular activities on your resume?

A)When they are related to the job requirements of the medical assistant
B)When they demonstrate your ability to organize your time
C)When you have won awards for achievement in those areas
D)All of the above
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
56
What would be the best attitude to display when applying for your first position as a medical assistant?

A)Be willing to take any position offered.
B)Be very eager to get the position.
C)Be prepared and self-confident.
D)Be modest and aware of your inexperience.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
57
What is the best action to take if an employer asks you whether you are married?

A)Advise him or her that it is illegal to ask this question.
B)Ignore the question by pretending you did not hear it.
C)Politely ask the interviewer whether you can respond to questions that relate directly to the job.
D)Answer it truthfully, because you are required to do so.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
58
Which of the following interview questions should not be asked in an interview?

A)Tell me about yourself.
B)Whom do you most admire?
C)Who takes care of your children while you work?
D)Why would you be successful in this position?
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
59
When developing career objectives, the medical assistant should ask which of the following questions?

A)Where am I today?
B)Where will I be in 5 years?
C)What additional skills do I need to get where I want to go?
D)All of the above are correct.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
60
If you are interested in a position advertised in the newspaper that includes a mailing address but does not have a telephone number listed, it is a good idea to:

A)show your initiative by looking up the telephone number and calling the office
B)send your resume along with a cover letter in which you express your interest in the position
C)not send a resume, because this office does not appear serious about filling the position
D)send only a letter of inquiry and a resume when it is requested
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
61
It is helpful to list goals in a(n) __________ place at home.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
62
A return offer made by a person who has rejected an offer or job is called a(n) __________.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
63
The medical assistant must exercise __________ and not respond in kind to patients who are disagreeable.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
64
__________ skills can be taken from one job to another.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
65
Consequences or something produced by a cause are called __________.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
66
A(n) __________ is a postponement, especially of a student loan.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
67
The exchange of information or services among individuals, groups, or institutions is known as __________.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
68
Remember to be completely __________ when completing a job application and resume.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
69
A person with __________ is motivated, able to express love, and capable of handling criticism.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
70
There are __________ ways of introducing oneself to an employer without bluntly asking for a job.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
71
Medical assistants must evaluate their own __________ and weaknesses.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
72
Performance __________ rarely give perfect ratings.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
73
There should be no __________ on a resume.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
74
The __________ period is a time for the new medical assistant to become oriented to the facility.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
75
__________ comments help the medical assistant perform better and take on more responsibility.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
76
__________ skills are the abilities the medical assistant needs to perform the job.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
77
When conducting the job search, the medical assistant may want to write a brief __________ of the ideal medical assisting job.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
78
Follow-up calls should be limited to no more than __________ per week.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
79
It is helpful to conduct __________ interviews for practice.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
80
Never speak __________ about former employers.
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 100 flashcards in this deck.