Deck 8: Management of Technology Mot

Question 1

Recently engineering and science have made people decreasingly peripheral to operations.

Answer 1

False

Question 2

The expanding role of technology has decreased the amount of knowledge work required by industry.

Answer 2

False

Question 3

Optical scanners are being used in factories and banks to determine the status of transactions.

Answer 3

True

Question 4

To be successful,companies must not only continually change their equipment,but also their processes,and most importantly,the mind-set of their management and employees.

Question 5

Household glass requires the use of much higher levels of technology then automotive glass.

Question 6

At the personal and societal level,management of technology is focused on satisfying customers and gaining competitive advantage.

Question 7

Payback period is the estimated number of years that will be required to produce enough profits or savings to offset the expenditures completely.

Question 8

The timing of shifts in technology involves assessment of the costs and savings made by changing now as compared to the costs and savings from deferring the development and acquisition.

Question 9

It has been said that the P/OM workforce has been replacing white-collar scholars with blue-collar workers.

Question 10

Because fabrication is very similar to assembly,it is useful to maintain the same agendas for DFM and DFA.

Question 11

After 1950,definitions of technology placed more stress on the "arts" part of the interactions that occur between people's skills using tools and machines than on engineering the materials and machines.

Question 12

In the chinaware example,to fix the problem the chinaware company must question only certain aspects of the systems that caused the breakage.

Question 13

Packaging experts have expressed concern that a few simple tests are interpreted as being good indicators of package integrity.

Question 14

The product and packaging should be designed and planned separately.

Question 15

Adaptive capabilities bring flexibility to automated systems.

Question 16

Before the Industrial Revolution,people did less and machines did more.

Question 17

Sensory capabilities have not been replaced by technology,only supported by technology.

Question 18

For FMS,American companies use fewer menu options than Japanese firms,which use fewer options than German Companies.

Question 19

Technology for the supply chain that deals with automotive replacement glass is similar to the technology that is the foundation for the original glass market.

Question 20

Postponement and deferral of new technology development may be a sound MOT strategy.

Question 21

Optical scanners at checkout counters reading universal product codes (UPC) that are printed on all packages reflect applications of bar-code technology.

Question 22

New technology often relates to the development of weaker and less reliable materials.

Question 23

Technology plays a commanding role is accomplishing the input-output transformation that is P/OM's main concern.

Question 24

For complex problems,the expert system will not take a long time to piece together the necessary conditions to be able to emulate the expert.

Question 25

Automotive glass requires the use of much higher levels of technology than household glass.

Question 26

Management of technology involves knowing when to shift from one form of technology to another.

Question 27

Correct timing for the acquisition of new technology is more successful when it is a team effort because these decisions are best made with the involvement of all relevant forms of expertise.

Question 28

In general,testing technology is conditional upon a complete comprehension of the process being tested.The ramifications of testing technology apply to only a few applications.

Question 29

Expert systems cannot replace outmoded and archaic organizations that rely on many people dealing with too much information that need to be rapidly integrated.

Question 30

The Association of American Railroads (AAR) has an information system that keeps track of where all railroad boxcars,tank cars,and hopper cars are in the country.Using this information,individual companies monitor their rolling stock.

Question 31

Geometrically increasing numbers of applications can be cited where industry places greater reliance on machines than people for physical skills,performance learning abilities,and fast decision making with large databases.

Question 32

Neural networks are being designed to enable computers to read handwriting and to emulate the kinds of functions associated with intelligence in human beings.

Question 33

When reference is made to new technology,this usually is taken to mean that an industrial science improvement has occurred in equipment and machinery.

Question 34

Strategic planning is dependent upon forecasts of technology shifts and their rates of change.

Question 35

To have international P/OM capability requires extensive knowledge and constant updating. Companies cannot do business on a global scale without this expertise.

Question 36

Smart benchmark tracking includes measures of competitive advantage and disadvantage.

Question 37

The nature of work blends people and machinery together to form the technology of processes.Always included is the interplay of equipment capabilities and human skills.

Question 38

Robots are excellent changeover devices.

Question 39

The expert system is built to conform to the questions and decisions made by an expert.

Question 40

The tendency to use new technology to mimic old systems is always recommended.

Question 41

_____ are changes made in both design specifications and fabrication procedures to simplify fabrication operations.

A)P/OM
B)DFA
C)DFM
D)TQM

Question 42

The systems analysis entails getting answers to the following lines of inquiry:

A)What product-protection parameters have been specified for the packaging?
B)Did the actual handling of the package that resulted in product breakage fall outside of the designer's specifications?
C)Has something permanently changed in the delivery system's way of handling the package?
D)all of the above

Question 43

_____ is the method for discounting the cost of future expenditures and the value of future savings.

A)P/OM
B)SPC
C)NPV
D)MOT

Question 44

The demand for replacement auto glass in the United States is large.Windshield replacement alone is in excess of _____ units per year.

A)10 million
B)2 billion
C)8 million
D)4 million

Question 45

_____ are changes made in both design specifications and assembly procedures to simplify assembly.

A)DFM
B)DFA
C)P/OM
D)TQM

Question 46

Skilled machinists,tool and die makers,and artisans with tools are being replaced by

A)CAD.
B)CAE.
C)CAM.
D)all of the above

Question 47

_____ requires knowing what technologies exist,their state of development,and when to shift from one format to another.

A)Technology
B)Management of technology
C)The technology trap
D)Technology timing

Question 48

Management of the _____ of transformations is fundamental to P/OM and it is often called MOT.

A)technology
B)input phase
C)technology trap component
D)output phase

Question 49

_____ is well known as a check against poor package design performance for situations that might be otherwise hidden.

A)Optimal testing
B)Empirical testing
C)Simulation
D)Product testing

Question 50

The systems analysis of product delivery quality entails getting answers to _____ lines of inquiry.

A)three
B)four
C)five
D)six

Question 51

The discontinuity of major waves of new technology can create a situation that is difficult to get out of,which is called

A)management of technology.
B)technology.
C)the technology trap.
D)technology downfall.

Question 52

Multiple functions of adding up the bill and deducting the purchased items from inventory are readily programmed into the supermarket's computer system,with which the _____ communicate.

A)optical scanners
B)bar codes
C)universal product codes (UPC)
D)robots

Question 53

If it is feasible to produce a large experimental production run,and if it is reasonable to employ statistical design methods-such as the analysis of variance-the power of the _____ study is enhanced.

A)DFM/DFA
B)P/OM/TQM
C)DFD
D)TQM

Question 54

An important part of the technology of supply chains is the means by which _____ are able to know where things are located.

A)suppliers
B)producers
C)customers
D)all of the above

Question 55

_____ defines the interval of time required for an investment to produce revenues that cancel out the debt.

A)Net present value
B)Payback period
C)Loan payback time
D)Return on equity interval

Question 56

Postponement and deferral of new technology development may be a sound MOT strategy except when

A)development costs are low.
B)shakedown problems alienate customers.
C)infringement cannot be substantiated.
D)the benefits of new technology are likely to require more years of development.

Question 57

Geometrically increasing numbers of applications can be cited where industry now places greater reliance on machines than on people for

A)physical skills.
B)performance learning abilities.
C)fast decision making with large database.
D)all of the above

Question 58

_____ is the study of similarities between human brains and electronic systems.

A)Cybernetics
B)Neural network analysis
C)Expert systems analysis
D)Flexible service systems analysis

Question 59

_____ is the imitative representation of the functioning of a system or process by means of the functioning of a surrogate system or process.

A)Empirical testing
B)Optimal testing
C)Simulation
D)Product testing

Question 60

_____ is a measure of how well two component parts fit together.

A)Fitness
B)Design for assembly specification
C)Design for manufacturing specification
D)Tolerance matching

Question 61

_____ are computerized sequences or strings of intelligent inquiries and answers that are copies of what the "experts" do to solve problems or to accomplish specific kinds of tasks.

A)Flexible office systems
B)Flexible process systems
C)Expert systems
D)Flexible manufacturing systems

Question 62

_____ are analogous to human nervous systems.

A)Neural networks
B)Cyborgs
C)AI
D)Robots

Question 63

_____ is based on copying the nervous system of human beings to develop mechanisms that have the capability of sensing and learning.

A)AI
B)ES
C)P/OM
D)EI

Question 64

_____ are evolving from mechanical devices that perform complex,repetitive tasks into computer-controlled systems with broad sensory abilities,discernment,and forms of intelligence.

A)Neural networks
B)Robots
C)Cybernetic organisms
D)Cyborgs

Question 65

Managing technology requires managing the combination of _____ with computers,robotics,and other equipment.

A)financial skills
B)accounting expertise
C)marketing skills
D)people skills

Question 66

The supply chain concept applies equally well to _____.

A)internal and external suppliers
B)producers
C)customers
D)all of the above

Question 67

Computers working together with machines now can perform an array of functions that _____ what humans alone can do in all forms of arts and skills.

A)equal
B)mimic
C)surpass
D)only slightly lag

Question 68

_____ involve computer programs modeled like human synaptic neuron networks.

A)Cybernetic paradigms
B)Neural networks
C)Flexible manufacturing systems
D)Flexible process systems

Question 69

In quick-service restaurants,theme parks,the U.S.Post Office,FedEx,and UPS,there are ample examples of

A)FMS.
B)FOS.
C)FSS.
D)FPS.

Question 70

_____ is a coined word that combines the "cyb" from cybernetics with "org" from organisms.

A)Cyborgnetics
B)Cyborg
C)Rocybotorg
D)Orgocyb

Question 71

New technology often entails costs of

A)learning.
B)shakedown risks.
C)unexpected bugs and glitches.
D)all of the above

Question 72

Miniaturization has been pioneered by _____ for its own product line to make small products.

A)GE
B)FedEx
C)Sony
D)Samsung

Question 73

Before _____,definitions of technology placed more stress on the "arts" part of the interactions that occur between people's skills using tools and machines than on the materials and machines themselves.

A)1950
B)1980
C)1990
D)2000

Question 74

When model flexibility is desired,the construction of _____ is generally warranted.

A)LAN
B)WAN
C)AI
D)robots

Question 75

_____ is the generic name for all kinds of computer-controlled robotic and machine systems that can change over to offer a menu of products.

A)FMS
B)FOS
C)FSS
D)FPS

Question 76

The decision to buy components makes less sense during periods of technological _____.

A)volatility
B)stability
C)change
D)strife

Question 77

Corrugated boxes are marked with a figure to indicate the number of impact pounds the box can withstand before bursting. Which of the following indicates the strongest box?

A)100 test
B)200 test
C)300 test
D)500 test

Question 78

_____ are programmed to produce a menu of different products.

A)FMS
B)FOS
C)FSS
D)FPS

Question 79

_____ applications of miniaturized parts helps reduce product size and weight.

A)MRP
B)JIT
C)AI
D)Nanotechnology

Question 80

Usually,_____ technology replaces _____ technology,which then becomes _____ technology

A)existing;new;old
B)new;existing;old
C)old;existing;new
D)existing;old;new