Deck 9: An Overview of Advertising Management
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Deck 9: An Overview of Advertising Management
1
For many years,ad spending in the United States has averaged approximately 22 percent of the country's gross domestic product.
False
2
Usage expansion advertising consists of teaching new uses for existing brands.
True
3
Primary demand is defined as demand for a specific company's brand.
False
4
A commercial that creates demand for Mountain Dew is an example of secondary demand.
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5
Advertising is an efficient form of communication,capable of reaching mass audiences at a relatively low cost per contact.
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6
The difference between advertising and public relations is that,for advertising,media exposure is paid for by the advertiser,and for public relations it is not.
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7
Advertising adds value to brands by influencing perceptions.
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8
Ad spending in developing countries is growing at a much more rapid rate than in the United States.
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9
Even though advertising is costly,its effects are certain.
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10
Advertising is defined as "a paid,mediated form of communication from an identifiable source,designed to persuade the receiver to take some action,now or in the future."
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11
Advertising has not been demonstrated to influence brand switching.
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12
Most successful companies are aware that consistent investment spending is the key factor underlying successful advertising.
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13
Account executives are involved in tactical decision making and day-to-day contact with brand managers and other client personnel.
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14
Secondary demand is defined as the demand for an entire product category.
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15
There are three basic ways by which companies can add value to their offerings: innovating,altering consumer perceptions,and lowering price.
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16
Advertising's primary role is at times to facilitate other marcom efforts.
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17
Most advertising is undertaken by companies that market their brands to other companies (B2B advertising).
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18
Smaller competitors in an industry typically have to invest relatively larger percentages of their sales revenues in advertising than do larger competitors.
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19
Advertising's most important function is to increase sales.
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20
One function of advertising is to increase brand salience,which means enriching the memory trace for a brand such that the brand comes to mind in relevant choice situations.
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21
Measuring advertising effectiveness often requires that baseline measures be taken before an advertising campaign begins and then afterward to determine whether the objective was achieved.
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22
When considering barriers to entry,the advertising = market power school of thought believes that firms are not as likely to compete on quality or price dimensions.
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23
Management supervisors in a full-service agency are involved in tactical decision making and day-to-day contact with brand managers and other client personnel.
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24
In an in-house advertising operation,the advertiser employs an advertising staff and absorbs the overhead required to maintain the staff's operations.
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25
Advertising management generally involves the organization that has a product or service to advertise and an independent agency,or agencies,responsible for creating ads,making media choices,and measuring results.
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26
Account management provides the mechanism to link the agency with the client.
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27
Most sophisticated companies are willing to place their bets on advertising's ability to boost revenues and thus enhance profits from the revenue-increase side rather than from the expense-reduction side.
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28
The most common advertising agency compensation method today is an outcome- or performance-based program,used by 61 percent of advertisers.
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29
One advantage of purchasing advertising services a la carte from specialized agencies is potential cost efficiencies.
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30
Historically,advertising agencies charged a standard commission of 20 percent of the gross amount of media billings.
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31
In a labor-based fee system,advertisers are paid a commission based upon sales figures.
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32
Media planners are responsible for developing the overall media strategy and purchasing the specific media vehicles for the advertiser.
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33
A price elasticity coefficient of 0.15 indicates that a one percent increase in ad expenditures increases volume by 15 percent.
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34
Advertising elasticity is,in fact,a measure of advertising strength.
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35
Elasticity is a measure of how responsive quantity demanded is to changes in marketing variables such as price and advertising.
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36
Whether one chooses to invest or disinvest in advertising a brand depends largely on expectations about how advertising will influence a brand's sales volume and revenue.
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37
Advertising strategy implementation involves setting objectives,devising budgets,creating messages,and developing the media strategy.
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38
Outcome-based compensation programs encourages agencies to use whatever IMC programs are needed to build brand sales.
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39
An advantage of using a full-service advertising agency is the ability to obtain negotiating leverage with the media.
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40
In terms of profitability,investing in advertising can be justified only if the incremental revenue generated from the advertising effort exceeds the advertising expense.
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41
When consumers have well-established brand preferences,as often happens during the decline stage of a product's life cycle,what is the most appropriate combination of advertising and price elasticity to apply?
A) build image via increased advertising
B) grow volume via price discounting
C) decrease advertising and discount prices
D) maintain the status quo
E) increase advertising and/or discount prices
A) build image via increased advertising
B) grow volume via price discounting
C) decrease advertising and discount prices
D) maintain the status quo
E) increase advertising and/or discount prices
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42
Advertising is costly and its effects are often _____.
A) certain
B) uncertain
C) predetermined
D) constant
E) detrimental
A) certain
B) uncertain
C) predetermined
D) constant
E) detrimental
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43
Most successful companies are aware that _____ spending is the key factor underlying successful advertising.
A) increased
B) decreased
C) consistent investment
D) maximum
E) minimum
A) increased
B) decreased
C) consistent investment
D) maximum
E) minimum
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44
PepsiCo's commercials that encourage people to purchase Mountain Dew is an example of creating _____ demand.
A) elastic
B) primary
C) secondary
D) derived
E) joint
A) elastic
B) primary
C) secondary
D) derived
E) joint
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45
An advertisement that was designed to keep a company's brand fresh in the consumer's memory performs the advertising function of _____.
A) informing
B) persuading
C) adding value
D) reminding
E) assisting other company efforts
A) informing
B) persuading
C) adding value
D) reminding
E) assisting other company efforts
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46
Advertising that teaches new uses for existing brands is known as _____.
A) elaboration advertising
B) top-of-mind awareness advertising
C) primary demand advertising
D) usage expansion advertising
E) alternative use advertising
A) elaboration advertising
B) top-of-mind awareness advertising
C) primary demand advertising
D) usage expansion advertising
E) alternative use advertising
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47
Critics of the advertising = information view contend that a number of factors other than advertising also account for brand loyalty and prince insensitivity.
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48
Which combination of advertising and price elasticity should be applied in a situation where there are mature market goods and consumers have complete information about most brands in the category?
A) increase advertising and/or discount prices
B) maintain the status quo
C) build image via increased advertising
D) grow volume via price discounting
E) decrease prices and advertising expenses
A) increase advertising and/or discount prices
B) maintain the status quo
C) build image via increased advertising
D) grow volume via price discounting
E) decrease prices and advertising expenses
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49
To distinguish advertising,which typically is conveyed via print,TV,radio,the Internet,etc.,from person-to-person forms of communication,including personal selling and word of mouth,the term _____ communication is used.
A) mediated
B) paid-for
C) commercial
D) technological
E) focused
A) mediated
B) paid-for
C) commercial
D) technological
E) focused
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50
An example of usage expansion advertising is _____.
A) a soft drink manufacturer who is the first to introduce a five-liter plastic bottle
B) a manufacturer of baking soda promoting a new use for the product
C) a retailer who doubles the promotional budget
D) a retailer that was using only newspaper advertising expanding into radio advertising
E) a gas station advertising that it is open 24 hours a day
A) a soft drink manufacturer who is the first to introduce a five-liter plastic bottle
B) a manufacturer of baking soda promoting a new use for the product
C) a retailer who doubles the promotional budget
D) a retailer that was using only newspaper advertising expanding into radio advertising
E) a gas station advertising that it is open 24 hours a day
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51
Creating demand for an entire product category is known as _____ demand.
A) joint
B) elastic
C) derived
D) primary
E) secondary
A) joint
B) elastic
C) derived
D) primary
E) secondary
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52
Ad spending in the United States has averaged approximately ______ percent of the country's gross domestic product.
A) 2.2
B) 4.7
C) 15
D) 22
E) 47
A) 2.2
B) 4.7
C) 15
D) 22
E) 47
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53
Which of the following is an example of an advertisement that was designed to create primary demand?
A) "Weekends were made for Michelob."
B) "Orange juice isn't just for breakfast anymore."
C) "Like a good neighbor, State Farm is there."
D) "You're in good hands with Allstate."
E) "Gillette: the best a man can get."
A) "Weekends were made for Michelob."
B) "Orange juice isn't just for breakfast anymore."
C) "Like a good neighbor, State Farm is there."
D) "You're in good hands with Allstate."
E) "Gillette: the best a man can get."
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54
The Beef Council sponsored a variety of advertisements encouraging people to eat more meat.These advertisements were designed to create _____ demand.
A) secondary
B) derived
C) elastic
D) joint
E) primary
A) secondary
B) derived
C) elastic
D) joint
E) primary
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55
_____ is a paid,mediated form of communication from an identifiable source,designed to persuade the receiver to take some action,now or in the future.
A) Public relations
B) Advertising
C) Communications
D) Marketing
E) Marcom
A) Public relations
B) Advertising
C) Communications
D) Marketing
E) Marcom
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56
Which is NOT a function performed by advertising?
A) persuading
B) reminding
C) adding value
D) assisting production
E) informing
A) persuading
B) reminding
C) adding value
D) assisting production
E) informing
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57
Which of the following is an advertising function?
A) informing
B) influencing
C) reminding
D) adding value
E) All of these are correct.
A) informing
B) influencing
C) reminding
D) adding value
E) All of these are correct.
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58
Ad spending is growing at a much more rapid rate in which of the following than elsewhere around the globe?
A) the United States
B) other developed countries
C) developing countries
D) all of Europe
E) all of North America
A) the United States
B) other developed countries
C) developing countries
D) all of Europe
E) all of North America
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59
The National Dairy Council sponsored a series of commercials promoting milk and cheese as healthy foods.This advertising was designed to create _____.
A) secondary demand
B) horizontal demand
C) vicarious demand
D) primary demand
E) joint demand
A) secondary demand
B) horizontal demand
C) vicarious demand
D) primary demand
E) joint demand
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60
An ex-CEO at Procter & Gamble-one of the world's largest advertisers-aptly draws an analogy between advertising and exercise in that both _____.
A) provide short-term benefits
B) are expensive
C) need to be done regularly
D) take place in a learning environment
E) give life to its participants
A) provide short-term benefits
B) are expensive
C) need to be done regularly
D) take place in a learning environment
E) give life to its participants
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61
Advertising strategy formulation involves which activity?
A) setting objectives
B) devising budgets
C) message creation
D) media strategy
E) All of these are correct.
A) setting objectives
B) devising budgets
C) message creation
D) media strategy
E) All of these are correct.
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62
A Korean brand of television was perceived as "low quality" by over 70 percent of American consumers who were surveyed.However,after an extensive advertising campaign,the percentage of American consumers who perceived this brand as low quality fell to 20 percent.In this instance,advertising has successfully altered consumers' perceptions and performed which function?
A) adding value
B) informing
C) persuading
D) reminding
E) assisting other company efforts
A) adding value
B) informing
C) persuading
D) reminding
E) assisting other company efforts
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63
Message strategies and decisions are most often the joint enterprise of the companies that advertise and their _____.
A) advertising agencies
B) marketing departments
C) advertising departments
D) promotion departments
E) communication consultants
A) advertising agencies
B) marketing departments
C) advertising departments
D) promotion departments
E) communication consultants
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64
What simplifying assumption does the elasticity equation for predicting market share make?
A) Advertising is the sole determinant of market share.
B) Price is the sole determinant of market share.
C) The number of brands in the category is the sole determinant of market share.
D) Market share is determined by the combination of the price and advertising.
E) Market share is determined by the combination of number of brands and advertising.
A) Advertising is the sole determinant of market share.
B) Price is the sole determinant of market share.
C) The number of brands in the category is the sole determinant of market share.
D) Market share is determined by the combination of the price and advertising.
E) Market share is determined by the combination of number of brands and advertising.
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65
In finance terms,by making a brand more valuable,advertising generates incremental ______.
A) elasticity
B) equity
C) discounted cash flow
D) primary demand
E) secondary demand
A) elasticity
B) equity
C) discounted cash flow
D) primary demand
E) secondary demand
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66
_____ is the process of creating ad messages,selecting media in which to place the ads,and measuring the effects of the advertising efforts.
A) Marketing management
B) Advertising management
C) Marcom management
D) Promotion management
E) Advertising
A) Marketing management
B) Advertising management
C) Marcom management
D) Promotion management
E) Advertising
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67
Customers are known to be more responsive to retailers' price deals when retailers _____.
A) use rebate offers
B) advertise those deals
C) offer coupons
D) provide additional incentives
E) include in-package premiums
A) use rebate offers
B) advertise those deals
C) offer coupons
D) provide additional incentives
E) include in-package premiums
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68
Which of the following is a way advertisers can perform the advertising function?
A) purchase advertising services on an as-needed basis from specialized agencies
B) use a full-service advertising agency
C) use an in-house advertising operation
D) a and b only
E) a, b, and c
A) purchase advertising services on an as-needed basis from specialized agencies
B) use a full-service advertising agency
C) use an in-house advertising operation
D) a and b only
E) a, b, and c
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69
Which of the following is consistent with the advertising = market power approach to advertising's role in the economy?
A) Consumers become more price sensitive and buy best value.
B) Advertising does not change the way consumers value product attributes.
C) Consumers become brand loyal.
D) Consumers can compare competitive offerings easily.
E) Innovation is facilitated via new entrants.
A) Consumers become more price sensitive and buy best value.
B) Advertising does not change the way consumers value product attributes.
C) Consumers become brand loyal.
D) Consumers can compare competitive offerings easily.
E) Innovation is facilitated via new entrants.
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70
_____ deals with the tactical,day-to-day activities that must be performed to carry out an advertising campaign.
A) Marketing management
B) Advertising management
C) Advertising strategy formulation
D) Advertising strategy implementation
E) Measuring effectiveness
A) Marketing management
B) Advertising management
C) Advertising strategy formulation
D) Advertising strategy implementation
E) Measuring effectiveness
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71
Which of the following is consistent with the advertising = information approach to advertising's role in the economy?
A) Consumers perceive fewer substitutes for advertised brands.
B) Advertising affects consumer preferences and tastes.
C) Advertising changes product attributes.
D) Firms are insulated from potential rivals.
E) Advertising makes entry possible for new brands by communicating product attributes to consumers.
A) Consumers perceive fewer substitutes for advertised brands.
B) Advertising affects consumer preferences and tastes.
C) Advertising changes product attributes.
D) Firms are insulated from potential rivals.
E) Advertising makes entry possible for new brands by communicating product attributes to consumers.
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72
A full-service advertising agency _____.
A) necessitates employing an advertising staff and absorbing the overhead required to maintain the staff's operations
B) is unprofitable unless a company does a large and continuous amount of advertising
C) has the advantage of complete control over the advertising function
D) performs all the basic functions of advertising for a client
E) does not perform other marcom functions, such as sales promotion and publicity
A) necessitates employing an advertising staff and absorbing the overhead required to maintain the staff's operations
B) is unprofitable unless a company does a large and continuous amount of advertising
C) has the advantage of complete control over the advertising function
D) performs all the basic functions of advertising for a client
E) does not perform other marcom functions, such as sales promotion and publicity
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73
How can companies add value to their offerings?
A) innovating
B) improving quality
C) altering consumer perceptions
D) a and b only
E) a, b, and c
A) innovating
B) improving quality
C) altering consumer perceptions
D) a and b only
E) a, b, and c
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74
Clara's job responsibilities include the process of creating ad messages,selecting media in which to place the ads,and measuring the effects of the advertising efforts.Clara is involved in _____.
A) marketing management
B) message management
C) marcom management
D) communication management
E) advertising management
A) marketing management
B) message management
C) marcom management
D) communication management
E) advertising management
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75
The _____ are involved in tactical decision making and day-to-day contact with brand managers and other client personnel.
A) account executives
B) management supervisors
C) assistant supervisors
D) product managers
E) line managers
A) account executives
B) management supervisors
C) assistant supervisors
D) product managers
E) line managers
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76
An advertisement that is designed to pre-sell a company's products and provide salespeople with valuable introductions performs the advertising function of _____.
A) informing
B) persuading
C) adding value
D) reminding
E) assisting other company efforts
A) informing
B) persuading
C) adding value
D) reminding
E) assisting other company efforts
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77
Rick's job at a major consumer goods manufacturer is to oversee the process of setting advertising objectives,devising budgets,message creation,and determining media strategy.Rick is involved in _____.
A) formulating advertising strategy
B) implementing advertising strategy
C) account management
D) marketing management
E) implementing marketing strategy
A) formulating advertising strategy
B) implementing advertising strategy
C) account management
D) marketing management
E) implementing marketing strategy
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78
Advertising that is designed to deliver coupons and sweepstakes is performing the function of _____.
A) informing
B) influencing
C) reminding
D) adding value
E) assisting other company efforts
A) informing
B) influencing
C) reminding
D) adding value
E) assisting other company efforts
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79
One option for an organization wishing to advertise is to recruit the services of a variety of firms with particular specialties in distinct aspects of advertising.These firms are called _____.
A) salons
B) boutiques
C) cafeteria agencies
D) full-service agencies
E) buffet agencies
A) salons
B) boutiques
C) cafeteria agencies
D) full-service agencies
E) buffet agencies
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80
Gwen works at a consumer-goods manufacturer and deals with the tactical,day-to-day activities that must be performed to carry out an advertising campaign.Gwen is involved in _____.
A) formulating advertising strategy
B) implementing advertising strategy
C) account management
D) marketing management
E) formulating marketing strategy
A) formulating advertising strategy
B) implementing advertising strategy
C) account management
D) marketing management
E) formulating marketing strategy
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