Deck 8: Strategic and Operational Planning

Question 1

Nurse managers are more likely to be involved in what type of planning?

A)Long-range planning
B)Strategic planning
C)Operational planning
D)Short-term planning

Answer 1

Operational planning

Question 2

When developing or reevaluating a philosophy,the manager should consider theory,education,practice,research,and the role of nursing in the total organization.Which nursing theorist provided the most useful model for an acute care setting?

A)Rogers
B)Roy
C)Widenbach
D)Levine

Answer 2

Roy

Question 3

In a hospital,which of the following influences the philosophy,goals,and objectives of the organization?

A)Mission statement
B)Marketing analysis
C)Vision
D)Values

Answer 3

Mission statement

Question 4

The chief nursing officer was asked by the hospital administrator to assume the responsibility of determining how many nurses would be needed when the new surgical center opened in 2 years.This is what type of planning?

A)Internal environmental analysis
B)Planning for external opportunities and threats
C)Operational planning
D)Strategic planning

Question 5

Procedure manuals provide:

A)An abbreviated course of action
B)A basis for orientation and staff development
C)A resource only for nurse managers
D)A low degree of regularity

Question 6

The hospital educator established objectives for the education department.The following is an example of an objective:

A)Develop and implement staff development programs to meet the need for increased knowledge
B)Develop and implement at least 12 staff development programs by the end of the fiscal year
C)Evaluate,revise,and implement the orientation program for new personnel
D)Develop,implement,and evaluate in-service programs regarding new products

Question 7

The hospital's business plans call for a market analysis.A market analysis includes:

A)Definition of the nature of the organization
B)A resource analysis
C)Determination of the developmental costs of projects
D)Formulation of alternative strategies

Question 8

Which of the following best describes operational planning?

A)Planning that extends 3 to 5 years into the future
B)Planning that involves allocation of resources
C)Planning that determines time frames
D)Planning that is done in conjunction with budgeting

Question 9

In a hospital setting,the lower-level managers carry out operational planning of daily,weekly,and monthly activities.An example of a lower-level manager is:

A)The chief nursing officer
B)A unit supervisor
C)A clinical nurse specialist
D)A case manager

Question 10

Chief executive officers began using strategic planning to manage the rising cost of health care by:

A)Focusing on pain management clinics
B)Seeking out partnerships
C)Increasing duplication of services
D)Decreasing informal networking

Question 11

Strategic planning became prevalent in the health care industry as a result of:

A)Shifting of payments to the federal government
B)Reimbursement changes,which decreased competition
C)Increase in the use of high-cost technology
D)Construction of more hospitals

Question 12

A hospital was conducting an external assessment to ascertain whether it could set up a satellite clinic within a 75-mile radius of the larger hospital.An example of a threat to the hospital's proposal is:

A)New programs
B)Diversification
C)Decrease in the number of insured patients
D)Population growth

Question 13

The nurse manager of a unit uses strategic planning when the manager:

A)Decreases staffing
B)Increases duplication of efforts
C)Sets unrealistic goals
D)Gives direction to the unit

Question 14

Which of the following contributed to increased health care spending?

A)Aging of the population
B)Increased numbers of people with private insurance
C)Decreased incidence of violence
D)Decreased use of technology

Question 15

How does an institution organize to meet the institution's goals?

A)By defining the goals
B)By staffing to accomplish the goals
C)By stimulating personnel toward accomplishment of the objectives
D)By comparing the results with the objectives to evaluate accomplishments

Question 16

A staff nurse participates in the determination of goals by establishing:

A)Institutional goals and objectives
B)Goals and objectives for the nursing service
C)Unit goals and objectives
D)Outpatient service goals and objectives

Question 17

Policies and procedures serve many purposes in an organization.Which of the following purposes of policies and procedures is the most important for the nurse manager?

A)They serve as a basis for future decisions and actions.
B)They serve as a means to plan the unit budget.
C)They serve as a means to control performance.
D)They serve as a means to increase consistency of action.

Question 18

At a magnet hospital,the nurses' council committee developed a new policy regarding the implementation of a computerized charting system.This policy can best be described as:

A)Obsolete
B)Originated
C)Appealed
D)Imposed

Question 19

Which of the following individuals or groups influence how institutional goals are determined by the organization?

A)Staff nurses
B)Patient care coordinators
C)Vice president for nursing
D)Board of directors

Question 20

The nurse manager participates in organizational planning by:

A)Identifying competing health care agencies
B)Identifying goals and objectives
C)Identifying new physicians
D)Identifying health care vendors

Question 21

The Institute of Medicine defines evidence-based practice as the integration of:

A)Patient values,clinical expertise,and the best research evidence
B)Organizational values,clinical expertise,and the best research evidence
C)Patient values,medical expertise,and the best research evidence
D)Organizational values,medical expertise,and the best research evidence

Question 22

Evidence-based practice information is a most useful resource for the development of:

A)The mission statement
B)Policies and procedures
C)An evaluation process
D)An environmental analysis

Question 23

A staff nurse is transferred from the surgical unit to a medical intensive care unit.In the new unit,the staff nurse will most likely be at which level of competency as defined by Benner?

A)Novice
B)Advanced beginner
C)Advanced
D)Competent

Question 24

The planning process is a critical element for nursing management.One consequence of planning is:

A)Vision
B)Values
C)Mission statement
D)External assessment

Question 25

While writing a procedure for the administration of chemotherapy,the staff nurse included all of the following except:

A)Materials needed and how to locate them
B)Methods for recycling the materials used
C)The physician's responsibilities
D)Appropriate charting