Deck 5: Planning and Decision Making: Part A

Question 1

Managers can monitor __________ to track progress toward goal achievement.

A) action plans and their implementation
B) proximal and distal goals
C) one-way and two-way evaluative techniques
D) framing and non-framing goals
E) open-ended and close-ended techniques

Answer 1

B

Question 2

Tactical plans specify how a company will use resources, budgets, and people to accomplish specific goals within its mission.

Answer 2

True

Question 3

Which of the following statements explains why groups can produce better solutions than individuals in decision-making situations?

A) Formal groups have no group norms.
B) Groups cannot experience information overload.
C) Groups become committed to solutions they help choose.
D) Groups take additional time to carefully evaluate all options.
E) All of these are reasons why groups can produce better solutions than individuals in a decision-making situation.

Answer 3

C

Question 4

Both absolute comparisons and relative comparisons are methods for identifying decision criteria.

Question 5

In the Dephi technique, the members of a panel of experts respond to questions and to each other until reaching agreement on an issue.

Question 6

Which of the following is the most specific type of standing plan?

A) policies
B) procedures
C) rules and regulations
D) forecasts
E) MBO plans

Question 7

One method of weighting decision criteria uses ______, which is a process where each decision criterion is compared directly to every other criterion.

A) absolute comparisons
B) relative comparisons
C) valences
D) minimum threshold rule
E) comparative ranking scales

Question 8

The process of decision making emphasizes the use of systematic procedures to arrive at optimal solutions.

Question 9

S.M.A.R.T. goals are Specific, Meaningful, Active, Reachable, and Timely.

Question 10

Top management is responsible for developing long-term:

A) standing plans
B) tactical plans
C) operational plans
D) strategic plans
E) mission statements

Question 11

Management by objectives (MBO) is a management technique often used to develop and carry out_______plans.

A) single-use
B) standing
C) operational
D) tactical
E) hierarchical