Deck 10: Managing Teams: Part A

Question 1

__________ is a compensation system in which companies share the financial value of performance gains, such as productivity, cost savings, or quality, with their workers.

A) Skill-based pay
B) Gainsharing
C) A draw account
D) Profit sharing
E) Optional equity

Answer 1

B

Question 2

Structural accommodation means giving teams the ability to change organizational structures, policies, and practices if it helps them meet their stretch goals.

Answer 2

True

Question 3

__________ describes the average level of ability, experience, personality, or any other factor on a team.

A) Team diversity
B) Group synergy
C) Team level
D) Team conformity
E) Team performance

Answer 3

C

Question 4

How would you respond to the following statement? "Group conflict is always bad."

A) Affective conflict is strongly associated with improvements in team performance.
B) Both a-conflict and c-conflict are harmful, but b-conflict is not.
C) All cognitive conflict is bad, but all affective conflict is beneficial to the group.
D) Cognitive conflict is strongly associated with improvements in team performance.
E) The statement is correct.

Question 5

Team rewards that depend on __________ are the key to rewarding team behaviors and efforts.

A) team performance rather than individual performance
B) individual efforts rather than team performance
C) someone taking the role of group leader
D) the elimination of social loafing
E) the use of groupthink

Question 6

The achievement of stretch goals is made easier when the team members have:

A) localized synergy
B) bureaucratic immunity
C) strategic diversity
D) organizational accommodation
E) limited cohesiveness

Question 7

As a member of a typical of traditional work group, Joshua should expect to be responsible for:

A) doing what he is told to do
B) giving advice and making suggestions to management
C) making decisions and solving problems regarding major production/service tasks
D) cross training employees who are not part of his work team
E) creating ideas through processes like brainstorming

Question 8

Since teams should be an end in themselves, it is appropriate to use them in most situations.

Question 9

Which of the following kinds of team is defined as a permanent part of the organization's structure?

A) cross-functional teams
B) project teams
C) virtual teams
D) employee involvement teams
E) none of these

Question 10

In the decision-making process, teams can do a much better job than individuals in defining the problem and generating alternative solutions.

Question 11

Which of the following size teams usually provides the best performance?

A) 2 to 3
B) 6 to 9
C) 15 to 20
D) more than 20
E) All sizes tend to perform equally well.