Deck 15: Purchasing, Corporate Social Responsibility and Integrity

Question 1

Which of the following is not a way in which suppliers can add value? 

A) They can contribute to delivering customer value. 
B) They can contribute to delivering societal value. 
C) They can contribute to delivering shareholder value. 
D) They can add costs.

Answer 1

  D

Question 2

Which of the following best explains 'a value chain focus on environmental issues'? 

A) The focus is from the sourcing of raw materials to the way consumers utilize products 
B) This includes all activities that are focused on an efficient use of natural resources of energy, raw materials and other natural resources. 
C) The profit aspect provides guidelines for sustainable financial development of a company, measured over a longer period of time. 
D) This includes all activities that are focused on providing good labour conditions for employees and a labour climate in which individual employees are able to develop their skills and competencies.

Answer 2

  A

Question 3

Which of the following best explains 'resource dependency theory'? 

A) It is externally oriented and only implicitly embeds supplier resources and capabilities in the process of structuring, bundling and leveraging resources to obtain competitiveness and meet the needs of customers and society. 
B) It is internally oriented and only implicitly embeds supplier resources and capabilities in the process of structuring, bundling and leveraging resources to obtain competitiveness and meet the needs of customers and society. 
C) It is externally oriented and explicitly embeds supplier resources and capabilities in the process of structuring, bundling and leveraging resources to obtain competitiveness and meet the needs of customers and society. 
D) It is internally oriented and explicitly embeds supplier resources and capabilities in the process of structuring, bundling and leveraging resources to obtain competitiveness and meet the needs of customers and society.

Answer 3

  A

Question 4

Which of the following are not indicators in the Dow Jones Sustainability(DJS) Index and the Global Reporting Initiative (GRI)? 

A) Fuel efficiency. 
B) Carbon footprint. 
C) Waste reduction 
D) Profits

Question 5

Which of the following is not an element in Philips supplier sustainability audit in relation to 'Labour'? 

A) Freely chosen employment. 
B) Child labour avoidance. 
C) Non-discrimination. 
D) Level of unionisation.

Question 6

Which of the following are companies responsible to? 

A) Shareholders. 
B) Customers/Clients. 
C) Employees. 
D) All of the above.

Question 7

Which of the following is an international standard for sustainable procurement? 

A) ISO 10001 
B) ISO 20100 
C) ISO 90010 
D) ISO 20400.

Question 8

Which of the following best explains the 'profit ' dimension of 'people,planet and profit'? 

A) This includes all activities that are focused on providing good labour conditions for employees and a labour climate in which individual employees are able to develop their skills and competencies. 
B) This includes all activities that are focused on an efficient use of natural resources of energy, raw materials and other natural resources. 
C) The profit aspect provides guidelines for sustainable financial development of a company, measured over a longer period of time. 
D) Profit maximization.

Question 9

Which of the following best explains the 'planet ' dimension of 'people,planet and profit'? 

A) This includes all activities that are focused on providing good labour conditions for employees and a labour climate in which individual employees are able to develop their skills and competencies. 
B) This includes all activities that are focused on an efficient use of natural resources of energy, raw materials and other natural resources. 
C) The profit aspect provides guidelines for sustainable financial development of a company, measured over a longer period of time. 
D) To comply with environmental legislation.

Question 10

Which of the following best explains the 'people ' dimension of 'people,planet and profit'? 

A) This includes business solutions that take into account the requirements of the current world population. 
B) This includes all activities that are focused on providing good labour conditions for employees and a labour climate in which individual employees are able to develop their skills and competencies. 
C) The profit aspect provides guidelines for sustainable financial development of a company, measured over a longer period of time. 
D) This includes all activities that are focused on an efficient use of natural resources of energy, raw materials and other natural resources.

Question 11

Which of the following is not an example of a Shell business principle? 

A) Economic Principle. 
B) Competition Principle. 
C) Business Integrity Principle 
D) Profitability Principle.

Question 12

Which of the following is not an element in Philips supplier sustainability audit in relation to 'Health and safety'? 

A) Freely chosen employment. 
B) Industrial hygiene. 
C) Machine safeguarding. 
D) Emergency preparedness.

Question 13

What do the letters CSR commonly stand for in business? 

A) Commercial and Social Responsibility. 
B) Corporate Societal Responsibility. 
C) Corporate Social Results. 
D) Corporate Social Responsibility.

Question 14

Which of the following best explains 'CSR and sustainability'? 

A) To develop business solutions in such a way that requirements of the current world population are met without doing harm to the needs of future generations. 
B) To reduce carbon emissions. 
C) To ensure future profitability 
D) To comply with environmental legislation.

Question 15

Which of the following is not an example of a Shell business principle? 

A) Quality Principle. 
B) Political Activities Principle. 
C) Business Integrity Principle 
D) Health, safety, security and the environment Principle.

Question 16

Which of the following is not an example of a Shell business principle? 

A) Local communities Principle. 
B) Communication and engagement Principle. 
C) Compliance Principle 
D) Profitability Principle.

Question 17

Which of the following are companies responsible to? 

A) To whom company does business with. 
B) Society. 
C) Employees. 
D) All of the above.

Question 18

Which of the following are not stakeholders? 

A) Employees. 
B) Customers. 
C) Investors. 
D) Competitors

Question 19

Which of the following is not an element in Philips supplier sustainability audit in relation to 'Environmental'? 

A) Hazardous substances. 
B) Industrial hygiene. 
C) Waste water and solid waste. 
D) Air emissions.

Question 20

Which of the following is not a feature of sustainable profitability? 

A) Taking into account the interests of customers. 
B) Taking into account the interests of employees. 
C) Taking into account the interests of shareholders. 
D) Taking into account the interests of suppliers.

Question 21

Which of the following best explains 'supplier sustainability follow-up'? 

A) These are used the general codes of conduct and business values of the organization and need to be signed by the supplier. 
B) These are used to allow procurement professional to check the degree to which suppliers comply with their sustainability requirements through self-assessment and/or supplier sustainability audits. 
C) These are used to ensure that corrective actions are put in place by suppliers. 
D) These are used to inform and are based on external standards and norms.

Question 22

Which of the following is not a programme and method to drive sustainability in supply chain management in relation to 'competence development'? 

A) Training buyers in responsible procurement practices. 
B) Supplier quality assurance programmes. 
C) Supplier development programmes. 
D) Supplier productivity programmes.

Question 23

Which of the following is not a programme and method to drive sustainability in supply chain management in relation to 'supply chain sustainability strategy'? 

A) Product recovery programmes. 
B) Support local buying in countries where sales are made. 
C) Secure long-term raw materials supply. 
D) Stakeholder meetings on creating shared value.

Question 24

Which of the following is not an element of 'trust'? 

A) Fairness. 
B) Interaction. 
C) Reliability. 
D) Goodwill.

Question 25

Which of the following is not an approach to Corporate Social Responsibility (CSR)? 

A) Passive. 
B) Reactive. 
C) Proactive. 
D) Historical.

Question 26

Which of the following is not a stage in the adoption of CSR by organizations? 

A) Pre-planning. 
B) Denial. 
C) Opportunism. 
D) Compliance with the law.

Question 27

Which of the following best explains 'supplier sustainability assessments'? 

A) These are used the general codes of conduct and business values of the organization and need to be signed by the supplier. 
B) These are used to allow procurement professional to check the degree to which suppliers comply with their sustainability requirements through self-assessment and/or supplier sustainability audits. 
C) These are used to ensure that corrective actions are put in place by suppliers. 
D) These are used to inform and are based on external standards and norms.

Question 28

Which of the following best explains 'external sustainability standards'? 

A) These are used the general codes of conduct and business values of the organization and need to be signed by the supplier. 
B) These are used to allow procurement professional to check the degree to which suppliers comply with their sustainability requirements through self-assessment and/or supplier sustainability audits. 
C) These are used to ensure that corrective actions are put in place by suppliers. 
D) These are used to inform and are based on external standards and norms.

Question 29

Which of the following best explains 'circular sourcing'? 

A) Circular sourcing is aimed at buying products and components that are made up of high contents of recycled materials. 
B) Circular sourcing is aimed at buying products and components that are made up of high contents of non-recycled materials. 
C) Circular sourcing is aimed at selling products and components that are made up of high contents of recycled materials 
D) Circular sourcing is aimed at selling products and components that are made up of non-recycled materials.

Question 30

Which of the following is not a principle underlying the circular economy? 

A) Preserve and enhance natural capital by controlling finite stocks and balancing renewable resource flows. 
B) Optimize resource yields by circulating products, components, and materials at the highest utility at all times in both technical and biological cycles. 
C) Foster system effectiveness by revealing and designing out negative externalities. 
D) Look after people, planet and profit.

Question 31

Which of the following is not a programme and method to drive sustainability in supply chain management in relation to 'external standards'? 

A) Global reporting initiative. 
B) Dow Jones sustainability Index. 
C) Supplier development programmes. 
D) ISO 20400.

Question 32

Which of the following best explains 'supplier sustainability codes'? 

A) These are used the general codes of conduct and business values of the organization and need to be signed by the supplier. 
B) These are used to allow procurement professional to check the degree to which suppliers comply with their sustainability requirements through self-assessment and/or supplier sustainability audits. 
C) These are used to ensure that corrective actions are put in place by suppliers. 
D) These are used to inform and are based on external standards and norms.

Question 33

Which of the following best explains 'trust'? 

A) The confidence a party has that the other party will behave. 
B) The confidence a party has that the other party will behave co-operatively. 
C) The confidence a party has that the other party will behave in a consistent manner. 
D) The confidence a party has that the other party will behave co-operatively, in a consistent, predictable and honest manner.

Question 34

Which of the following is not a basis for inter-organizational trust'? 

A) Experience of an exchange partner. 
B) Interaction with an exchange partner. 
C) Reliability of an exchange partner. 
D) Common history with an exchange partner.

Question 35

Which of the following is not an element in Philips supplier sustainability audit in relation to 'Management systems'? 

A) Legal and customer requirements. 
B) Training. 
C) Waste water and solid waste. 
D) Performance objectives.

Question 36

Which of the following is not a programme and method to drive sustainability in supply chain management in relation to 'supply chain sustainability measures'? 

A) Supplier code of conduct violations. 
B) Percentage of sustainable suppliers. 
C) Supply chain carbon dashboard. 
D) ISO 20400.

Question 37

Which of the following is not a programme and method to drive sustainability in supply chain management in relation to 'supplier relationships'? 

A) Product recovery programmes. 
B) Supplier quality assurance programmes. 
C) Supplier compliance with local legal requirements. 
D) Supplier sustainability and integrity codes.

Question 38

Which of the following is not a stage in the adoption of CSR by organizations? 

A) Sustainability as a driver for lower costs. 
B) Sustainability as a driver for increasing profits. 
C) Sustainability as a driver for product and business innovation. 
D) From CSR to shared value.

Question 39

Which of the following is not an element in Philips supplier sustainability audit in relation to 'Ethics'? 

A) No improper advantage. 
B) Intellectual property. 
C) Community engagement. 
D) Performance objectives.

Question 40

Which of the following is not a programme and method to drive sustainability in supply chain management in relation to 'stakeholder management'? 

A) Corporate social responsibility committee. 
B) Stakeholder meetings on environmental stewardship. 
C) Supplier quality assurance programmes. 
D) Stakeholder meetings on creating shared value.

Question 41

Which of the following is a reason why corporate social responsibility (CSR) has increased in importance in recent times? 

A) Legislation. 
B) Social media. 
C) Outsourcing. 
D) Global warming.

Question 42

Which of the following is not an integral part of purchasing corporate social responsibility? 

A) Rejection of any kind of forced labour. 
B) Compliance with discrimination legislation. 
C) Protection of employees and their health at work. 
D) Price fixing.

Question 43

Which of the following is not a form of discrimination? 

A) Sex. 
B) Race. 
C) Ethnic or cultural background. 
D) Height and weight.

Question 44

Which of the following is best explains 'trustworthiness'? 

A) The situation in which trust is granted to you by other parties. 
B) Competence. 
C) Goodwill. 
D) Partnership.

Question 45

Which of the following is not an integral part of personal interest of purchasing corporate social responsibility? 

A) Contracts should always be honoured. 
B) Not obtaining an advantage in business transactions. 
C) Not influencing a business relationship in an improper or prohibited manner. 
D) Not compromising the business partner's professional independence.

Question 46

Which of the following is a reason why corporate social responsibility (CSR) has increased in importance in recent times? 

A) Legislation. 
B) Social media. 
C) Outsourcing. 
D) Globalisation.

Question 47

Which of the following is not a way of building competence? 

A) Developing people's creativity. 
B) Developing people's experience. 
C) Developing people's skills. 
D) Increasing a person's salary.

Question 48

Which of the following International Labour Office (ILO) Conventions relates to the prohibition and immediate action for the elimination of the worst forms of child labour? 

A) Convention No. 138. 
B) Convention No. 20400. 
C) Convention No. 9001. 
D) Convention No. 182

Question 49

Which of the following are acceptable in relationships between purchasers and suppliers? 

A) Accepting gifts from a supplier. 
B) Extending a deadline for a competitive bid to one of your suppliers. 
C) Engaging in a personal friendship with a supplier sales representative. 
D) Accepting invitations to purchase tickets to a charity dinner.

Question 50

Which of the following actions will eventually allow for the reaching of sustainable supply chains? 

A) Large manufacturers requiring their first tier suppliers to have environmental policies. 
B) Large manufacturers requiring their first tier suppliers to transfer their environmental policies to their second tier suppliers. 
C) Large manufacturers requiring their first tier suppliers to transfer their environmental policies to their second tier suppliers and for subsequent tiers to further cascade their environmental policies 
D) Large manufacturers requiring their first tier suppliers to transfer their environmental policies to their second tier suppliers and vice versa.

Question 51

Which of the following is not an integral part of purchasing corporate social responsibility? 

A) Maintain commercial confidentiality. 
B) Be mindful of the interests of others when engaging with social media. 
C) Respect the employees' rights of association and their health at work. 
D) Seeking the lowest possible price regardless of the nature of the supplier organization's practices.

Question 52

Which of the following does not explain 'open competition'? 

A) Potential suppliers have equal opportunities in bidding for an order. 
B) Suppliers are selected on the basis of objective criteria. 
C) Preventing exclusive dealings. 
D) Collusion between purchaser and supplier.

Question 53

Which of the following is not an element in an ethically correct approach for procurement professionals? 

A) Abide by all applicable legislation and regulations. 
B) Keep business and personal interests separate. 
C) Encourage suppliers to provide gifts to purchasing staff. 
D) Prohibit collusion and price fixing.

Question 54

Which of the following is a reason why corporate social responsibility (CSR) has increased in importance in recent times? 

A) Raw materials have become scarcer. 
B) Social media. 
C) Outsourcing. 
D) Legislation.

Question 55

Which of the following promotes 'trustworthiness'? 

A) Contractual relationships. 
B) The duration of the relationship. 
C) Ethical and consistent organizational behaviour. 
D) Training and development.

Question 56

Which of the following International Labour Office (ILO) Conventions relates to the minimum age for admission to employments?  

A) Convention No. 138. 
B) Convention No. 1972. 
C) Convention No. 1690.  
D) Convention No. 182

Question 57

Which of the following is not a type of trust? 

A) Contractual trust. 
B) Competence trust. 
C) Shared trust. 
D) Goodwill trust.

Question 58

Which of the following is not an integral part of legislation and regulations of purchasing corporate social responsibility?​ 

A) Contracts should always be honoured. 
B) Abide by legislation. 
C) Abide by regulations. 
D) Do business in the country with the least restrictive legislation.

Question 59

Which of the following promotes 'business integrity'? 

A) Contractual relationships. 
B) Explaining the company's business values and regulations on matters such as conflict of interest. 
C) Prior experience. 
D) Training and development.

Question 60

Which of the following are acceptable in relationships between purchasers and suppliers? 

A) Giving the 'right of first refusal' to your current supplier. 
B) Accepting invitations to a free dinner event. 
C) Engaging in a personal friendship with the person who is responsible for ordering or invoicing. 
D) Accepting invitations to purchase tickets to a charity dinner.