Deck 3: Integrative Managerial Issues

Question 1

After the global sourcing stage, companies that are going global often turn to exporting and importing goods across international borders.

Answer 1

True

Question 2

Only 30 percent of senior and middle managers at Deutsche Telekom are currently women.

Answer 2

False

Question 3

French organizations have a very different view of status than American organizations.

Answer 3

True

Question 4

Multinational corporations maintain significant operations in two or more countries simultaneously.

Question 5

An organization that hires employees from other countries but does not obtain financing from a foreign source cannot be considered global.

Question 6

The United States is an example of a country with small power distance.

Question 7

An organization can be considered "global" simply if it carries out trade with other countries.

Question 8

According to Hofstede, countries such as Singapore and Japan are more collectivist than the United States.

Question 9

The German company Deutsche Telekom has instituted a quota for hiring women.

Question 10

The strength of global supply chains is clearly illustrated by their response to such events as unrest in the Middle East or an earthquake in Japan.

Question 11

The boundaries of the global village are drawn by the major economic powers-the United States, China, and Japan.

Question 12

Transnational corporations run their businesses from their home country.

Question 13

Nestlé is an example of a multidomestic company.

Question 14

Sony is an example of a multidomestic company.

Question 15

Licensing and franchising typically follow the export-import phase of globalization.

Question 16

In a strategic alliance, companies join together to form a separate entity to produce a product.

Question 17

Global supply chains are similar to biological systems in being resilient and resistant to change but surprisingly vulnerable at the same time.

Question 18

Managers with a parochial view of the world tend to see things from the point of view of a foreign culture.

Question 19

When organizations go global, they often start by simply exporting products to one or more foreign countries.

Question 20

Currently, almost 50 percent of Fortune 500 companies are headed by women.

Question 21

Long-term stability and the long-term ability to make profits is an argument for social responsibility.

Question 22

A good example of social responsiveness is a company whose managers conduct business in an ethical way and strictly follows all local laws.

Question 23

A society with high uncertainty avoidance relies on rules and trusts its social institutions to deal with an uncertain future.

Question 24

There is little evidence that managers of major organizations ever fail to act responsibly and ethically.

Question 25

Workplace diversity focuses on the differences between people, but not their similarities.

Question 26

Caterpillar is forced to have flexible work times because it deals with suppliers or customers who may be 8 to 10 time zones away.

Question 27

Future orientation is a measure of how successful a society is at delaying gratification.

Question 28

Hofstede's findings were not confirmed by later studies.

Question 29

The classical view of organizational social responsibility is that management's only social responsibility is to maximize profits.

Question 30

Having a written code of ethics ensures that an organization's members will behave ethically.

Question 31

In the socioeconomic view of organizational social responsibility, management's responsibility includes protecting and improving society.

Question 32

A theory of justice view of ethics focuses on individual liberties and privileges.

Question 33

Any action that is illegal is unethical and any action that is legal is ethical.

Question 34

As long as it has broken no laws and done nothing unethical, a business has fulfilled its obligation to society.

Question 35

The U.S.workforce is now over 50 percent female.

Question 36

One argument against businesses championing social responsibility issues is that being socially responsible can harm an organization's public image.

Question 37

Today's younger workers tend to give family a higher priority than their jobs.

Question 38

A utilitarian view of ethics focuses on consequences and the greatest good for the greatest number of people.

Question 39

Cultures with a high assertiveness rating tend to have people who are timid and shy.

Question 40

Hofstede based his ratings on the traits of people of different nationalities with whom he was personally acquainted.

Question 41

Of the approaches to pursuing international markets, developing a ________ involves the greatest commitment and risk.

A)franchise
B)joint venture
C)strategic alliance
D)foreign subsidiary

Question 42

Which fact best addresses the question of whether or not women have achieved equality in today's business world?

A)Women make up almost half of the workforce.
B)Many women hold senior management positions.
C)Pay scales for women have risen in recent years.
D)Three percent of Fortune 500 CEOs are women.

Question 43

Which of the following best characterizes a transnational corporation?

A)a single central home-country management
B)an organization in which multiple operations function with a large degree of autonomy
C)a loose alliance of totally separate, wholly independent companies
D)a company that eliminates geographical boundaries

Question 44

Franchising is used widely by ________.

A)universities
B)accounting firms
C)restaurant chains
D)electric power companies

Question 45

A fully global organization might set up a ________ with a foreign company to create a new, independent company that produces a specific product.

A)foreign subsidiary
B)franchise
C)licensing agreement
D)joint venture

Question 46

When did global trade first make its appearance?

A)in the late 1980s and early 1990s
B)in the 21st century
C)several centuries ago
D)during the Bronze age

Question 47

Which choice constitutes the typical first step for an organization that is "going global"?

A)outsourcing
B)franchising
C)licensing
D)strategic alliance

Question 48

A Coca-Cola bottling plant in Bolivia is wholly owned by a local businessperson.What kind of venture is this plant likely to be?

A)a franchise
B)a licensed plant
C)a foreign subsidiary
D)a joint venture

Question 49

A multinational corporation (MNC)________.

A)is any organization that maintains operations in more than one country
B)is defined as a company that has its home base in the United States and various operations overseas
C)includes any company that exports goods overseas
D)is defined as any company that has no home base"

Question 50

Which of the following is NOT a key characteristic of a global organization?

A)exchanges goods and services with consumers in other countries
B)employs high-level technical employees and managerial talent from other countries
C)uses resources from other countries
D)has a home country in which all decisions are made and all profits flow

Question 51

Managers should expect contingent workers and core employees to be equally committed to the organization's goals.

Question 52

A global corporation ________.

A)centralizes management in a single home country
B)decentralizes management so that each local country's operation is managed locally
C)decentralizes management so there is no single home location
D)has two main management locations located on different sides of the globe

Question 53

Which of the following identifies the most important reason for Deutsche Telekom's decision to increase its percentage of female managers?

A)to remedy women for injustices suffered
B)to improve the company image
C)to make the company operate better
D)to avoid lawsuits

Question 54

Joint ventures are a type of ________.

A)license
B)franchise
C)foreign subsidiary
D)strategic alliance

Question 55

________ is a good example of a multidomestic corporation.

A)Coca-Cola
B)Nestlé
C)Procter & Gamble
D)The New York Yankees

Question 56

Which of the following is usually found in the final stage of an organization's global evolution?

A)exporting products to other countries
B)outsourcing jobs to foreign countries
C)establishing strategic alliances with partners
D)licensing products in foreign countries

Question 57

A global village can be best characterized as a business climate in which there are ________.

A)rigid international boundaries
B)no international boundaries
C)rigid rules and standards
D)no rules or standards

Question 58

How do global supply chains resemble biological organisms?

A)Global supply chains are highly resilient in many ways, yet show marked vulnerability to seemingly small events.
B)Global supply chains are highly resilient in many ways, yet they show a marked need for increasing amounts of energy.
C)Global supply chains are highly resilient in many ways, yet they show a marked need for conflict and war.
D)Global supply chains are highly resilient in many ways, yet show marked vulnerability to microscopic intruders.

Question 59

It is predicted that contingent workers will make up 40 percent of the workforce by the end of the decade.

Question 60

Which of the following would NOT be called an "American company"?

A)a multidomestic with a home base in Memphis, Tennessee
B)a global corporation that originated in Dallas, Texas and has operations in 12 countries
C)a transnational that originated in New York City with operations in 6 countries
D)a global corporation that began in Japan but has since relocated and now has its sole headquarters in Chicago

Question 61

________ is an attribute that describes how materialistic a society is.

A)Power distance
B)Quality of life
C)Quantity of life
D)Individualism

Question 62

The classical view of social responsibility is that a for-profit organization's responsibility is ________.

A)to help as many people as possible
B)to maximize both profits and the general welfare
C)to maximize profits only
D)to maximize opportunity for all

Question 63

Societies with a high assertiveness rating would tend to be ________.

A)passive
B)excessively polite
C)competitive
D)uncertain

Question 64

Which feature of Hofstede's work lends the study a great deal of validity?

A)It measured attitudes of IBM employees.
B)It measured attitudes of many successful people.
C)The survey was carried out in the 1970s.
D)It surveyed 116,000 people.

Question 65

Which of the following best summarizes Blake Mycoskie's business philosophy?

A)A business should be ethical but not socially responsible.
B)A business should be socially responsible but not ethical.
C)A business should be both ethical and socially responsible.
D)A business should not worry about being either ethical or socially responsible.

Question 66

In his study of differences in cultural environments, Geert Hofstede found that ________.

A)people are largely the same from culture to culture with respect to values
B)the views of managers differ greatly from those of employees with respect to values
C)the views of IBM employees differ widely from the general population with respect to values
D)people vary from culture to culture in five value categories

Question 67

Status in France within a corporation is largely ________.

A)measured in the same way it is in the United States.
B)based on how much money a person makes
C)based on such things as seniority and educational level
D)based on an individual's personal accomplishments

Question 68

________ is a cultural dimension measured by Hofstede in which people identify strongly with a group within a society.

A)Power distance
B)Collectivism
C)Individualism
D)Uncertainty avoidance

Question 69

In a country with a low uncertainty avoidance, people cope with uncertainty ________.

A)by following rules and depending on social institutions
B)by making new rules
C)largely without rules or strong social institutions
D)by looking to the religious teachings

Question 70

The socioeconomic view of social responsibility states that a business ________.

A)is an economic agent only
B)has no responsibility
C)is a moral agent
D)is a harmful agent

Question 71

A company that meets its social obligation ________.

A)fulfills its economic responsibilities only
B)fulfills its legal and economic responsibilities only
C)goes beyond its legal and economic responsibilities and responds to some pressing social need
D)does not need to obey local laws

Question 72

Which of the following is the best example of a company being socially responsive?

A)meeting hazardous materials standards
B)giving Christmas bonuses to worthy employees
C)displaying "think green" posters
D)building a community day-care center

Question 73

Which of the following is the best synonym for the word parochial?

A)religious
B)catholic
C)broad
D)narrow

Question 74

In a society with high ________, you would expect members of a corporation to have a strong identification with the corporation.

A)gender differentiation
B)future orientation
C)in-group collectivism
D)humane orientation

Question 75

Parochialism is ________.

A)acceptance of diverse points of view
B)a desire to leave one's own culture for a foreign culture
C)a tendency to view the world through a single perspective
D)recognition of diverse religious beliefs

Question 76

Which of the following dimensions from the GLOBE framework has no equivalent counterpart in Hofstede's framework?

A)gender differentiation
B)humane orientation
C)future orientation
D)individualism/collectivism

Question 77

A country with a high uncertainty avoidance ________.

A)is highly structured and depends on rules and social institutions to cope with uncertainty
B)is highly structured and does not depend on rules and social institutions to cope with uncertainty
C)has no rules
D)has no structure or social institutions

Question 78

The cases of Enron and Bernard Madoff go beyond a question of ethics because in both cases ________.

A)laws were clearly broken
B)many people were hurt
C)billions of dollars were involved
D)no harm was intended and they had good reasons for what they did

Question 79

The classical view of social responsibility holds that spending time, money, labor, or energy to improve society's welfare would ________.

A)deprive stockholders of resources that could be used to generate profits
B)not have any positive or negative impact on stockholders
C)help maximize profits for stockholders
D)show stockholders that the company knows best

Question 80

Which of the following would be likely to be true in a country with a high power distance?

A)Hundreds of statues, billboards, and posters of the leader would appear all over the capital.
B)The leader's likeness would appear only in the newspaper from time to time.
C)Top managers and employees would dress in similar ways.
D)Rather than employ a driver, top managers would drive their own cars to work.