Deck 14: Interviewing for a Job and Preparing Employment Messages

Question 1

Which of the following takes place in a series interview?

A)Interviewers explore unknown areas to determine an applicant's ability to speak comfortably about a wide
range of topics.
B)Interviewers deliberately create anxiety to assess a candidate's ability to perform under stress.
C)Candidates meet individually with a number of different interviewers.
D)Applicants use a computer to provide answers to a list of carefully selected questions.

Answer 1

C

Question 2

In which of the following types of interviews does an interviewer follow a predetermined agenda, including a series of questions and statements designed to elicit necessary informationand reactions from the interviewee?

A)Unstructured interview
B)Stress interview
C)Structured interview
D)Group interview

Answer 2

C

Question 3

Which of the following is most likely a reason why many companies use computer-assisted interviews?

A)To evaluate the performance of an interviewee
under stress
B)To generate a list of structured interview questions for the interviewer to ask
C)To emphasize to applicants the team approach to management and problem solving
D)To allow job applicants to meet individually with a number of different interviewers

Answer 3

B

Question 4

Increasingly, companies are designing employment formsas mechanisms for acquiring information abouta candidate that often is not included in the résumé.

Question 5

In a structured interview, the interview format changes as interaction between the interviewer and the candidate takes place.

Question 6

To convince an interviewerto allow you to continue to the next interviewor to extend you a job offer, you must provide specific,concrete evidence that your qualifications match thejob description and equip you to add immediate valueto the company.

Question 7

Which of the following takes place in a stress interview?

A)Applicants use a computer to provide answers to a list of carefully selected questions.
B)Interviewers follow a predetermined agenda, designed to elicit necessary information
and reactions from the interviewee.
C)Interviewees are placed in an anxiety-producing situation and are evaluated accordingly.
D)Candidates meet individually with a number of different interviewers.

Question 8

If aninterviewer'seyes are bright and his or her head is nodding vigorously, end your answer,but expand it if the interviewer's eyes are glazing over.

Question 9

In a series interview, multiple candidates meet with an interviewer at the same time.

Question 10

Phone interviews are often used to screencandidates in order to narrow thepool of applicants who will be invitedfor in-person interviews.

Question 11

Virtual interviewing is anexcellent method for screening out candidates who areunable to communicate their competence, enthusiasm,and conviction in a technology-rich environment.

Question 12

The purpose of a secondinterview is to give the human resources manager of a company an opportunityto appraise the candidate.

Question 13

Like other messages that convey unpleasant news, job-refusal letters are written deductively.

Question 14

The goal of unstructured interviews is to:

A)elicit necessary information and reactions from interviewees.
B)place emphasis on the team approach to management and problem solving.
C)create anxiety to assess an applicant's ability to perform under stress.
D)explore unknown areas to determine an applicant's ability to speak comfortably about a wide
range of topics.

Question 15

Interviewers need not restrict questionsto an applicant'sability to perform specific job-related functions essentialto the job sought.

Question 16

At the end of an interview, the interviewer will provide cues indicating that the interviewis completed by rising or making a comment aboutthe next step to be taken.

Question 17

Interviewees should avoid questions about salary, required overtime, and benefitsthat imply they are interested more in money and the effortrequired than in the contribution they can make.

Question 18

If an interviewer calls you by yourfirst name, use the interviewer's first name unless specifically invited to do otherwise.

Question 19

Comparing your qualifications to a company/job profilehelps you identify pertinent information to be included inyour résumé.

Question 20

A virtual interview, whenever possible, is mostappropriate for the finalinterview.

Question 21

Which of the following is true of phone interviews?

A)It places interviewees in an anxiety-producing situation and
helps make an
evaluation of the interviewee's performance
under stress.
B)It allows candidates to meet individually with a number of different interviewers.
C)It maximizes
the
expenses involved in interviewing
out-of-town candidates.
D)It screens candidates in order to narrow the
pool of applicants who will be invited
for in-person interviews.

Question 22

Which of the following is true of resignation messages?

A)They should be conveyed over the phone or by face-to-face communication.
B)They should close on a negative note.
C)They are written inductively.
D)They are appropriate instruments for
telling managers how a business should be operated.

Question 23

_____ensure consistency in the informationreceived from each candidate and can preventdecisions based on illegal topics that might be presentedin a résumé.

A)Follow-up messages
B)Recommendation requests
C)Application forms
D)Job-acceptance messages

Question 24

A(n) _____includesa reminder that an application for a certain job is on file,presents additional education or experience accumulatedand its relationship to the job, and closes with a referenceto desired action.

A)application form
B)recommendation request
C)thank-you message
D)follow-up message

Question 25

What are the considerations that should be made by an applicant while preparing for a phone interview?

Question 26

Which of the following isrecommended behavior in a job interview?

A)Emphasize a rising intonation at the end of sentences.
B)Always use the interviewer's first name unless specifically invited to do otherwise.
C)Expand your answer if the interviewer's eyes are glazing over.
D)Maintain appropriate eye contact, and use your body language to convey confidence.

Question 27

In the context of on-campus interviews, the purpose of a second interview is to:

A)give executives and administrators other
than the human resources interviewer
an opportunity
to appraise successful candidates.
B)allow students to interview with large companies whose representatives
typically would not visit colleges with small applicant
pools.
C)give the human resources interviewer a chance to evaluate and scrutinize
successful
candidates.
D)assess the candidates' technological knowhow.

Question 28

Gabrielle has to attend an interview for a position in sales. Which of the following would help her make a favorable first impression in the interview?

A)Siting erect and leaning forward slightly to express interest
B)Using the interviewer's first name to convey friendliness
C)Expanding her answers if the interviewer's eyes are glazing over
D)Sitting back and relaxing to appear in control of the situation

Question 29

Which of the following types of interviews is conducted using videoconferencing technology?

A)Stress interview
B)Series interview
C)Phone interview
D)Virtual interview

Question 30

List five types of employment interviews and describe when each would be used.

Question 31

Rochelle decides to quit her current job as shehas found a better-paying job in a reputed company. Whilewriting her resignation message, what writing style should she use?

A)Deductive
B)Inductive
C)Direct
D)Persuasive

Question 32

The STAR method (Situation or Task/Action/Result)refers to a:

A)consistent format for writing a letter of recommendation.
B)consistent format to help a job applicant answer open-ended questions.
C)method used to evaluate the long-term and short-term goals of a job applicant.
D)method used in researching positions that are of interest to people looking for a job.

Question 33

Which of the following messages should be written inductively?

A)Job-refusal messages
B)Follow-up messages
C)Thank-you messages
D)Job-acceptance messages

Question 34

Which of the following should an interviewee focus on while asking questions to the interviewer?

A)​New developments
B)​The company's scope
C)The company's products or services
D)Information about the company

Question 35

Questionsdesigned to understand whyan interviewee wants to work for a particular organization are known as _____.

A)technical interview questions
B)behavioral questions
C)standard interview questions
D)competency questions

Question 36

According to management consultant Dan Burns, which of the following takes place during the opening formalities stage of an interview?

A)Interviewees are asked to demonstrate skills related to logical thinking and
creativity.
B)Interviewees are made to answer standard interview questions and behavioral questions.
C)​Interviewers sometimes deliberately create anxiety-producing situations in order to
assess an applicant's ability to perform under stress.
D)​​Interviewers typically decide in the first 60 seconds
whether a candidate will be
moved to the top of the list or dropped from consideration.

Question 37

Laurent is being interviewed for the position of content analyst at Alping Inc. Zara, the interviewer, asks Laurent to tell her about a time when Laurent was able to convince someone to look at things from her perspective. This question posed by Zara is an example of a(n) _____.

A)​opinion question
B)credential verification question
C)​standard interview question
D)behavioral question

Question 38

Discuss in detail how you would prepare for a virtual interview.

Question 39

Pre-interview planning on the part of an interviewee involves:

A)sending a sincere, original thank-you message after a position
has been accepted.
B)following a predetermined agenda designed to elicit necessary information from the interviewer.
C)learning something about the company or organization in which he or she is to be interviewed.
D)presenting his or her qualifications in a clear and persuasive manner.

Question 40

You have just returned from an interview with a company and are considering the appropriateness of a thank-you letter or note. The thank-you message:

A)is not necessary if you thanked the interviewer in person after the interview.
B)should be sent promptly in order to be effective.
C)is best sent a few weeks if you have not received a response from the company.
D)should include a reminder that the application for a certain job is on file.

Question 41

What are follow-up messages

Question 42

During interviews, there is typically an exchange of information between the job candidate and the interviewer. What should you, as a job candidate,be prepared to discuss during this part of the interview?

Question 43

Describe in detail the common courtesies and confident body language an interviewee should display to create a favorable first impression.

Question 44

Conducting a Successful Interview: The Opening Formalities​Lloyd is an engineering graduate from a well-known university. He applies for the position of software engineer at Greilwall Solutions. Marshall is the human resources manager at GreilwallSolutions. After going through Lloyd's résumé, Marshall sends a formal letter to Lloyd requesting him to be present at 11:00 a.m. on 12th March, 2004 for his interview. Lloyd is happy to receive the letter, but he has never attended an interview previously. He is desperate for the job and wants to create a good first impression. He decides to seek help from Joanna, a data analyst in the same company. What would Joanna suggest to Lloyd via email for him to come across as confident and create a good first impression on Marshall?

Question 45

Why is it essential to ask pertinent questions to an interviewer
What kind of questions should aninterviewee avoid asking aninterviewer?

Question 46

According to theEqual Employment Opportunity Commission (EEOC)and Fair Employment Practices Guidelines​, what are the topics an employer should not introduce in an interview?

Question 47

Why is a resignation message not an appropriate instrument for telling managers how a business should be operated?

Question 48

Briefly describe the purpose and characteristics of an effective thank-you message.