Deck 11: Managing Systems Implementation

Question 1

To achieve better, faster, and less expensive methods of software development, _____ designed the Capability Maturity Model (CMM), which improves quality, reduces development time, and cut costs.

A)International Organization for Standardization (ISO)
B)Software Engineering Institute (SEI)
C)Open Database Connectivity (ODBC)
D)Center for the Application of Information Technologies (CAIT)

Answer 1

B

Question 2

Although programmers perform the actual coding, IT managers usually assign systems analysts to work with them as part of a team.

Answer 2

True

Question 3

The post-implementation evaluation of a system verifies that the new system meets specified requirements, complies with user objectives, and produces the anticipated benefits.

Answer 3

True

Question 4

Podcasts can be prescheduled, made available on demand, or delivered as automatic updates.

Question 5

If modules are loosely coupled, one module is linked to internal logic contained in another module.

Question 6

_____ requires that a software supplier document all testing and maintain records of test results.

A)International Organization for Standardization (ISO)
B)Software Engineering Institute (SEI)
C)Open Database Connectivity (ODBC)
D)Center for the Application of Information Technologies (CAIT)

Question 7

A _____ consists of related program code organized into small units that are easy to understand and maintain.

A)node
B)stub
C)decision tree
D)module

Question 8

Compiling a program using a CASE tool or a language compiler detects syntax errors, which are language grammar errors.

Question 9

Most webinars are web-based broadcasts that allow a user to download multimedia files to a PC or portable device.

Question 10

The main objective of _____ is to avoid problems or to identify them as soon as possible.

A)direct cutover
B)quality assurance
C)application development
D)cohesion

Question 11

Modules that are independent are tightly coupled.

Question 12

The Software Engineering Institute (SEI) established a new model, called _____, which incorporates software and systems development into a much larger framework.

A)the Department of Defense (DoD) model
B)the Thousand-Yard Model
C)Open Database Connectivity (ODBC) model
D)Capability Maturity Model Integration (CMMI)

Question 13

To minimize the need to require information from two different systems, cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter, calendar year, or fiscal year.

Question 14

Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone, e-mail, or face-to-face assistance.

Question 15

Data conversion is easier when a new system replaces a manual system because all data can be entered manually, unless it must be scanned.

Question 16

Phased operation is more expensive than full parallel operation because the analyst has to work with the entire system at any given time.

Question 17

Using flowcharts, programmers can break large systems into subsystems that are easier to understand and code.

Question 18

The skill set required to develop documentation usually is the same as that required to develop a system.

Question 19

_____ is the process of constructing the programs and code modules that serves as the building blocks of an information system.

A)Application structuring
B)Application analysis
C)Application development
D)Application virtualization

Question 20

Commercial software packages must undergo unit and integration testing similar to that of in-house developed systems, although system testing usually is not performed.

Question 21

A class diagram includes the class _____, which describe the characteristics of objects in the class.

A)methods
B)keys
C)events
D)attributes

Question 22

In a structure chart, a(n) _____ line, with a diamond on one end, indicates that a control module determines which subordinate modules will be invoked.

A)method
B)condition
C)class
D)attribute

Question 23

In a structure chart, a curved arrow represents a _____, which indicates that one or more modules are repeated.

A)pie
B)status flag
C)loop
D)freeform

Question 24

In the given figure, a higher-level module, called a _____, directs lower-level modules.

A)library module
B)data module
C)subordinate module
D)control module

Question 25

The given figure shows a _____ module, which is reusable code and can be invoked from more than one point in a structure chart.

A)library
B)data
C)subordinate
D)control

Question 26

_____ describes the degree of interdependence among modules.

A)Resolution
B)Modularity
C)Dynamism
D)Coupling

Question 27

_____ measures a module's scope and processing characteristics.

A)Coupling
B)Indexing
C)Cohesion
D)Partitioning

Question 28

In sequence, the four steps typically followed to create a structure chart are _____.

A)reviewing the data flow diagrams (DFDs); identifying modules and relationships; adding couples, loops, and conditions; and analyzing the structure chart and the data dictionary
B)identifying modules and relationships; adding couples, loops, and conditions; analyzing the structure chart and the data dictionary; and reviewing the data flow diagrams (DFDs)
C)adding couples, loops, and conditions; analyzing the structure chart and the data dictionary; reviewing the data flow diagrams (DFDs); and identifying modules and relationships
D)analyzing the structure chart and the data dictionary; reviewing the data flow diagrams (DFDs); identifying modules and relationships; and adding couples, loops, and conditions

Question 29

The objective of _____ is to identify and eliminate execution errors that could cause a program to terminate abnormally, and logic errors that could have been missed during desk checking.

A)unit testing
B)integration testing
C)functional testing
D)global testing

Question 30

A class diagram includes the class _____, which represent the program logic.

A)attributes
B)events
C)methods
D)characters

Question 31

In the given figure, a lower-level module is called a _____.

A)library module
B)data module
C)subordinate module
D)control module

Question 32

In addition to analyzing logic and program code, a project team usually holds a session with users, called a _____, to review the interface with a cross-section of people who will work with the new system and ensure that all the necessary features have been included.

A)unit test
B)design walkthrough
C)function assessment
D)closure meeting

Question 33

In _____, two programmers work on the same task on the same computer; one drives while the other navigates.

A)pair programming
B)multitasking
C)dual tasking
D)driver programming

Question 34

_____ graphically represent the logical rules and interaction between program modules using a series of symbols connected by arrows.

A)Training plans
B)Acceptance tests
C)Flowcharts
D)Simulations

Question 35

In a structure chart, a control couple shows a message, also called a(n) _____, which one module sends to another.

A)pilot
B)status flag
C)open loop
D)unit plan

Question 36

_____ is the process of reviewing a program code to spot logic errors, which produce incorrect results.

A)Desk checking
B)Direct cutover examination
C)Results walkthrough
D)Cohesion assurance

Question 37

During _____, programmers must test programs that interact with other programs and files separately before they are integrated into the system.

A)unit testing
B)integrated testing
C)acceptance testing
D)functional testing

Question 38

A _____, such as that illustrated in the given figure, consists of rectangles that represent program modules, with arrows and other symbols that provide additional information.

A)flowchart
B)data module
C)structure chart
D)subordinate module

Question 39

Structured application development usually involves a(n) _____, which proceeds from a general design to a detailed structure.

A)top-down approach
B)test plan
C)training plan
D)integrated approach

Question 40

Many organizations require a more formal type of desk checking called _____.

A)a control module
B)integration testing
C)a structured walkthrough
D)a data couple

Question 41

The environment for the actual system operation is called the _____.

A)production environment
B)exploratory environment
C)functional environment
D)globalized environment

Question 42

Operations documentation _____.

A)describes the inputs, outputs, and processing logic for all program modules
B)describes a system's functions and how they are implemented
C)contains all the information needed for processing and distributing online and printed output
D)consists of instructions and information to users who will interact with the system

Question 43

When there are no system problems to be corrected or authorized enhancements to be made, access to the operational environment is limited to _____ and must strictly be controlled.

A)systems analysts
B)users
C)programmers
D)managers

Question 44

A(n) _____ refers to a web-based broadcast that allows a user to download multimedia files to a PC or portable device.

A)webinar
B)tutorial
C)podcast
D)data frame

Question 45

In a technique called _____, the programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully.

A)modular testing
B)stub testing
C)acceptance testing
D)unit testing

Question 46

_____ is the process of putting a new information system online and retiring the old system.

A)System integration
B)Online system documentation
C)System override
D)System changeover

Question 47

_____ involves more risk than other changeover methods.

A)Direct cutover
B)Pilot operation
C)Parallel cutover
D)Phased operation

Question 48

Testing two or more programs that depend on each other is called _____.

A)integration testing
B)unit testing
C)acceptance testing
D)system testing

Question 49

After completing integration testing, a systems analyst must perform _____, which involves the entire information system and includes all typical processing situations.

A)functional testing
B)unit testing
C)stub testing
D)system testing

Question 50

As the accompanying figure illustrates, the _____ approach causes the changeover from the old system to the new system to occur immediately when the new system becomes operational.

A)phased operation
B)parallel operation
C)pilot operation
D)direct cutover

Question 51

When developing a training program, which of the following guidelines should be kept in mind?

A)Train people individually.
B)Select the most effective place to conduct the training.
C)Develop a single training program for distinct employee groups.
D)Provide only hands-on experience training.

Question 52

When training is complete, many organizations conduct a full-scale test, or _____, which is a dress rehearsal for users and IT support staff.

A)a parallel operation
B)a pre-implementation evaluation
C)data conversion
D)simulation

Question 53

System developers use _____ to document and trail program defects, code changes, and replacement code.

A)bug tracking software
B)the obstruction generator
C)fault promotion analysis
D)the defect distribution policy

Question 54

User documentation _____.

A)allows users to prepare overall documentation, such as process descriptions and report layouts, early in the software development life cycle (SDLC)
B)describes a system's functions and how they are implemented
C)contains all the information needed for users to process and distribute online and printed output
D)consists of instructions and information to users who will interact with the system

Question 55

As the accompanying figure illustrates, the _____ changeover method requires that both the old and the new information systems operate fully for a specific period.

A)phased operation
B)parallel operation
C)pilot operation
D)direct cutover

Question 56

Program documentation _____.

A)describes the inputs, outputs, and processing logic for all program modules
B)consists of instructions and information to users who will interact with the system and includes user manuals, help screens, programs, and online tutorials
C)includes data dictionary entries, data flow diagrams, screen layouts, and the systems request that initiated the program
D)creates links within the program that will take a user to the appropriate documentation

Question 57

During _____, existing data is loaded into the new system.

A)data visualization
B)data conversion
C)data collision
D)data normalization

Question 58

Successful completion of system testing is the key to user and management approval, which is why system tests sometimes are called _____.

A)integrated tests
B)modular tests
C)unit tests
D)acceptance tests

Question 59

Using a _____ strategy, knowledgeable users can be selected who then conduct sessions for others.

A)structured walkthrough
B)train-the-trainer
C)direct cutover
D)top-down design

Question 60

Which of the following is specified by the detailed procedures in a test plan?​

A)The result of the final test of all programs
B)How a separate operational and test environment is prepared
C)The test data to be used
D)Who will work with the new system and ensure that all necessary features have been included

Question 61

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
It is the process of turning program logic into specific instructions that a computer system can execute.

Question 62

Roger enquires Pete on how to represent the fact that one program module (a control module) determines subordinate modules that will be invoked. Pete tells him that he can use a condition. What symbol is used for a condition?

A)An arrow with a filled circle
B)An arrow with an empty circle
C)A line with a diamond on one end
D)A line with a diamond on both ends

Question 63

As the accompanying figure illustrates, the _____ changeover method allows the new system to be implemented in stages, or modules.

A)phased operation
B)parallel operation
C)pilot operation
D)direct cutover

Question 64

In a top-down design, the overall objectives of a system are broken down into _____ in a process called partitioning.

A)subsystems
B)flags
C)modules
D)pilot sites

Question 65

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
This kind of operation is an inappropriate changeover method when two systems perform different functions or if a new system involves a new method of business operations.

Question 66

Provide a step-by-step description of how to create a structure chart.

Question 67

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
Depending on the system, this can be done before, during, or after the operational environment is complete.

Question 68

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
In agile application development, this specifies when user stories will be implemented.
​

Question 69

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
This approach is also called modular design, and it is similar to constructing a leveled set of data flow diagrams (DFDs).

Question 70

Pete informs Roger that one type of element in a structure chart is a data couple, which shows data that one module passes to another. What symbol is used for a data couple?

A)An arrow with a filled circle
B)An arrow with an empty circle
C)A line with a diamond on one end
D)A line with a diamond on both ends

Question 71

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
This is not language-specific and can be used to describe a software module in plain English without requiring strict syntax rules.

Question 72

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
With this kind of operation, part of the system is given to all users.
​

Question 73

Tina also recommends that Lisa test groups of programs that depend on each other to confirm that they work together correctly. What is one of the names of this type of testing?

A)Integration testing
B)System testing
C)Unit testing
D)Stub testing

Question 74

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
This should be considered early in the systems development process.

Question 75

Matching
​Identify the letters of the choices that best match the sentence or definitions.
a.Training plan
b.Phased
c.Data conversion
d.Parallel
e.Release plan
f.Pseudocode
g.Operational
h.Top-down
i.Coding
A separate test environment is necessary to maintain system security and integrity and protect this kind of environment.

Question 76

As the accompanying figure illustrates, the _____ changeover method involves implementing the complete new system at a selected location of the company.

A)phased operation
B)parallel operation
C)pilot operation
D)direct cutover

Question 77

At the end of the systems implementation phase, the final report to management should include _____.

A)final versions of all system documentation
B)hardware efficiency and platform performance
C)adequacy of system controls and security measures
D)quality and effectiveness of training

Question 78

Lisa mentions that a program is developed to interact with other programs, and she wants to begin by testing the programs individually. Tina tells her about a process in which a programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully. What is the name of this process?

A)Integration testing
B)System testing
C)Link testing
D)Stub testing

Question 79

If a module must perform multiple tasks, _____.

A)the module will be less difficult to create and maintain
B)the module will be more difficult to create and maintain
C)a less complex coding is required
D)a more complex coding is required

Question 80

User documentation includes _____.

A)security and audit trail information
B)program, systems analyst, programmer, and system identification
C)frequently asked questions (FAQs)
D)description of source document content, preparation, processing, and samples