Deck 1: Communication Perspectives

Question 1

_____ typically involves three to 20 people who come together to communicate with one another.

A)Interpersonal communication 
B)Intrapersonal communication 
C)Mass communication 
D)Small-group communication

Answer 1

D

Question 2

_____ is characterized by informal interaction between two people who have an identifiable relationship with each other.

A)Intrapersonal communication 
B)Mass communication 
C)Interpersonal communication 
D)Public communication

Answer 2

C

Question 3

The _____ is the nature of the relationship that already exists between participants.

A)cultural context 
B)physical context 
C)psychological context 
D)social context

Answer 3

D

Question 4

_____ is any stimulus that interferes with the process of achieving shared meaning.

A)Noise 
B)Feedback 
C)Control 
D)Synchronicity

Question 5

Marsha and Rachel went shopping for clothes.Marsha bought a new pair of jeans.The following day, Marsha, Rachel, and Markus met for coffee.Upon seeing Marsha in her new jeans, Rachel exclaimed, "Oh! You wore the new ones." Marsha nodded and smiled, but Markus had no idea what they were talking about.In this scenario, Markus did not understand the meaning of "the new ones", because he did not know the _____ of their communication.

A)physical context 
B)social context 
C)historical context 
D)psychological context

Question 6

Which of the following is true of scripts? 

A)They are only developed in childhood.
B)They help in better communication when present in large numbers.
C)They can be developed only through personal experiences rather than observations.
D)They can be used only in interpersonal communication.

Question 7

A _____ is a "mental library" of scripts each of us draws from to create messages based on what worked for us or others in the past.

A)script 
B)canned plan 
C)channel 
D)communication index

Question 8

Which of the following is true of media richness? 

A)Written communication has the richest media channel.
B)The less information offered via a given channel, the leaner it is.
C)The richness of the channel depends on the number of people involved in a conversation.
D)The leaner the channel, the greater the chances are for understanding.

Question 9

_____ are textual images that symbolize the sender's mood or facial expressions.

A)Acronyms 
B)Emoticons 
C)Doodles 
D)Designs

Question 10

Ronnie had a violin recital at his school.He played beautifully, but the acoustics in the room were so bad that only the people in the first few rows could hear him.This is an example of failed communication because Ronnie did not take into account the _____.

A)social context 
B)psychological context 
C)physical context 
D)historical context

Question 11

Sara's family meet every weekend for dinner.When they meet, they talk about each other and what happened during the week.In this case, Sara's family is involved in _____.

A)intrapersonal communication 
B)mass communication 
C)interpersonal communication 
D)small-group communication

Question 12

A technologically mediated communication channel: 

A)lacks nonverbal and visual images.
B)uses movements and gestures.
C)uses acronyms that stand for common phrases.
D)has the highest media richness and synchronicity.

Question 13

Which of the following statements is true of intrapersonal communication? 

A)It plays a role in shaping our self-perceptions.
B)It is usually verbalized as monologues.
C)It rarely occurs subconsciously.
D)It occurs when you engage in a conversation with a friend.

Question 14

Kate tells her son Ben to tidy his room.Ben, who does not like the task, agrees to it but mumbles under his breath and makes a face.Ben's response is an example of _____.

A)a script 
B)feedback 
C)a code 
D)noise

Question 15

_____ is the fear associated with communicating with others.

A)Psychological noise 
B)Communication context 
C)Communication apprehension 
D)Interaction coordination

Question 16

The process of putting our thoughts and feelings into words and nonverbal behaviors is called _____.

A)encoding 
B)decoding 
C)sending 
D)scrambling

Question 17

During class, Adam could not concentrate on the lecture because he was thinking of a movie that he watched the previous night.In this scenario, Adam is distracted from the lecture due to _____.

A)physiological noise 
B)semantic noise 
C)psychological noise 
D)physical noise

Question 18

Which of the following is a similarity among mass, public, and group communication? 

A)They all are forms of intrapersonal communication.
B)They all occur only in face-to-face settings.
C)They all involve communicating with more than two people.
D)They all are devoid of nonverbal contextual clues.

Question 19

Which of the following is a difference between interpersonal and intrapersonal communication? 

A)Interpersonal communication occurs nonverbally, whereas intrapersonal communication does not occur nonverbally.
B)Interpersonal communication is delivered through mass media, whereas intrapersonal communication occurs within a group.
C)Interpersonal communication occurs between two people, whereas intrapersonal communication takes place only in our minds.
D)Interpersonal communication occurs between two people with a high level of intimacy, whereas intrapersonal communication can occur between any two people regardless of intimacy.

Question 20

Unlike public communication, mass communication: 

A)occurs in our minds.
B)involves communicating with three to 20 people in order to solve a problem.
C)is delivered to large segments of the population at the same time.
D)occur only in face-to-face settings.

Question 21

What is considered competent communication in one culture may not be true of another culture.

Question 22

Define three aspects of communication contexts and discuss how each affects interpersonal communication.

Question 23

Which of the following is true of intercultural communication? 

A)Messages are formed and interpreted in different ways.
B)It is not continuous in nature.
C)All cultures respond to messages in a similar way.
D)There is a lack of intimacy and trust between individuals.

Question 24

Which of the following is a characteristic of communication? 

A)Communication can happen without a purpose.
B)Communication ends when a person interprets your message.
C)Once an exchange takes place, it is not reversible.
D)Messages can be interpreted in the same way across all settings.

Question 25

The main role of feedback is to avoid semantic noise.

Question 26

Interpersonal communication usually occurs through mass medi

Question 27

People who experience traitlike communication apprehension feel anxious about speaking only with a certain person or group of people.

Question 28

Trying to decide for oneself on what food to eat is an example of intrapersonal communication.

Question 29

Which of the following statements is true of ethical communication? 

A)We make choices with ethical implications only when we communicate complex messages.
B)Dark side messages are ethical but inappropriate.
C)Ethical communicators are truthful and honest.
D)People benefit from dark side responses depending on the situation.

Question 30

Communication being indexical means that: 

A)it is measured by taking information at face value.
B)symmetrical feedback signals disagreement about who is in control.
C)it is based on the level of trust, control, and intimacy in a relationship.
D)complementary feedback signals agreement about who is in control.

Question 31

Communication is effective when it: 

A)conforms to expectations.
B)achieves its goals.
C)increases apprehension.
D)emphasizes only the verbal cues.

Question 32

Daniel is at a store to purchase clothes.In one of the fitting rooms, he finds a wallet with an ID and $500.He realizes that he can either take the money and leave the wallet behind or hand over the wallet along with the cash at the service desk in the store.Define two ethical principles that influence communication and apply them to this moral dilemm

Question 33

Explain how social ease is important to being a competent communicator.

Question 34

Explain the characteristics of group communication and mass communication with examples.

Question 35

People who experience situational communication apprehension: 

A)feel anxious in most speaking situations.
B)experience anxiety only when receiving immediate feedback on their communication.
C)experience a short-lived anxiety that occurs during specific encounters.
D)feel anxious about speaking only with a certain person or group of people.

Question 36

Synchronicity is the extent to which a channel allows for immediate feedback.

Question 37

While playing, Marcie exclaimed, "Ouch!" as she slipped in the mud and fell down.Marvin immediately asked, "Are you alright?" When she said, "No!" Marvin carefully said, "All right," "This is a new situation.Why don't we go find a hose and try to clean you off?" In this scenario, Marvin's message is an example of _____.

A)a spontaneous expression 
B)synchronicity 
C)a constructed message 
D)physical noise

Question 38

Symmetrical feedback signals agreement about who is in control.

Question 39

Ethical communicators: 

A)maintain inconsistency between their actions and words.
B)consider all the circumstances even if they are irrelevant to situation at hand.
C)refrain from gossiping, bullying, and spreading rumors.
D)communicate easy dark side messages.

Question 40

In a movie screening, the audience shrieked out of fear during a scene.This is an example of _____.

A)a constructed message 
B)synchronicity 
C)a spontaneous expression 
D)immediacy

Question 41

To be perceived as a competent communicator, we must portray _________.
A.apprehension
B.edginess
C.social ease
D.flexibility

Question 42

_________ is delivered by individuals and entities through mass media to large segments of the population at the same time.
a.Intrapersonal communication
b.Mass communication
c.Interpersonal communication
d.Public communication

Question 43

Communication is _________.
A.intermittent
B.purposeful
C.sporadic
D.unnecessary

Question 44

How we communicate is a(n) _________ or measure of the emotional temperature of our relationship at the time.
A.scale
B.index
C.code
D.script

Question 45

According to interpersonal communication scholars, Spitzberg and Cupach, _________ refers to messages that are ethical and appropriate.
A.bright side messages
B.dark side messages
C.easy dark side messages
D.grey side messages

Question 46

According to Samovar, Porter, and McDaniel, _________ is a cultural component relevant to the study of intercultural communication.
A.pattern of cognition
B.gender norm
C.academic average
D.public intimacy

Question 47

_________ concerns permeate all of communication.
A.Cultural
B.Mental
C.Academic
D.Monetary