Deck 8: Interpersonal Communication

Question 1

The _____ describes the decision-making process one goes through as one chooses whether or not to disclose confidential information about oneself (self-disclosure) or about others (other-disclosure).

A)​differential privacy theory 
B)​privacy management theory 
C)​communication accommodation theory 
D)​uncertainty reduction theory

Answer 1

B

Question 2

_____ are the desires to be appreciated, liked, and value d.​ 

A)​Positive face needs 
B)Reinforcements 
C)​Self-esteem needs 
D)Buffers

Answer 2

A

Question 3

In the context of providing personal feedback in relationships, which of the following statements is true of praising a person? 

A)It involves offering insincere compliments to a person.
B)It reinforces a positive behavior in a person.
C)It is offered primarily to please a person.
D)It has the same characteristics as flattery.

Answer 3

B

Question 4

Abe tells Madison, "I feel hurt when you stop talking to me." In this scenario, Abe is ____.

A)being aggressive 
B)describing his feelings 
C)protecting his feelings 
D)buffering his words

Question 5

​Riya and Max go to the same college and are in a relationship.Max is very particular that the relationship is based on mutual trust.In this scenario, which of the following actions is most likely to damage their relationship? 

A)​If Riya discloses her personal information to Max 
B)​If Riya discloses Alex's personal information to others without his permission 
C)​If Riya withholds Max's personal information 
D)​If Riya discloses Max's personal information to others with his permission

Question 6

Stacey is married to Collins.Stacey is an outspoken person who shares details about everything that happens during the day with her husban d.In return, she expects Collins to reciprocate her openness.But Collins tends to keep things to himself and does not want to share much with Stacey.In this scenario, which of the following direct strategies should Collins adopt to maintain his privacy? 

A)He can practice ambiguity.
B)He can change the subject as a sign that he does not want to disclose the information.
C)He can effectively mask his emotions instead of sharing information.
D)He can establish his personal boundary.

Question 7

An effective assertive message: 

A)suggests a person's intentions and future expectations.
B)describes a behavior or event as subjectively as possible.
C)threatens a partner and the relationship.
D)conceals one's true emotions.

Question 8

A(n) _____ is completely submitting to another's demands while concealing one's own desires and expectations.

A)passive communication style 
B)aggressive communication style 
C)passive-aggressive communication style 
D)assertive communication style

Question 9

As a response to his son's request to be driven to his friend's place, William replies, "I know you want to go to your friend's house today.I assume you need to relax before your exam, but I do not feel comfortable because you might be disturbing your friend on the day before the exam.May be we could all hang out together after your exam is over." In this case, William's assertive message is lacking _____.

A)firmness 
B)feeling 
C)consequence 
D)intention

Question 10

Smith keeps complaining that Amy, his roommate, is disorganized and leaves her belongings strewn across the room.One day, Amy finds a milk bottle on the floor and yells at Smith.In this scenario, Amy is using a(n) _____.

A)passive communication style 
B)aggressive communication style 
C)passive-aggressive communication style 
D)assertive communication style

Question 11

In the context of comforting, _____ refers to presenting relevant suggestions that a person can use to resolve a situation.

A)buffering face threats 
B)reframing the situation 
C)giving advice 
D)clarifying supportive intentions

Question 12

_____ encourage those feeling emotional distress to talk about what happened and how they feel about it.

A)Positive face needs 
B)Negative face needs 
C)Buffers 
D)Other-centered messages

Question 13

Which of the following statements is true of constructive criticism? 

A)It is based on empathy and a desire to make one understand the impact of his or her behavior.
B)It can be offered without permission because it is constructive.
C)It involves praising a person with no effort to change.
D)It is usually prefaced with where a person went wrong.

Question 14

Passive or passive-aggressive communication styles are usually embraced by women from: 

A)cultures that do not prioritize accord and harmony.
B)cultures where direct communication is preferred.
C)cultures that embrace feminine gender norms.
D)cultures with an individualistic tradition.

Question 15

Which of the following is a characteristic of an assertive communication style? 

A)It is adopted by people who feel defensive.
B)It is highly valued in countries that follow collectivist cultures.
C)It leaves a partner hurt, confused, and startled.
D)It is healthy as it demonstrates respect for a partner.

Question 16

Which of the following statements is true of males who embrace masculine gender norms? 

A)They tend to use an aggressive communication style.
B)They tend to use a passive-aggressive communication style.
C)They tend to use a passive communication style.
D)They tend to use an assertive communication style.

Question 17

A(n) _____ is directly attacking others' self-concept and/or expressing personal hostility toward others to inflict psychological pain.

A)aggressive communication style 
B)passive communication style 
C)passive-aggressive communication style 
D)assertive communication style

Question 18

In the context of comforting, _____ involves offering ideas, observations, information, or alternative explanations that might help a relational partner understand a situation in a different light.

A)buffering face threats 
B)reframing the situation 
C)encouraging understanding 
D)clarifying supportive intentions

Question 19

_____ is helping others feel better about themselves, their behavior, or their situation by creating a safe space to express their thoughts and feelings.

A)Praising 
B)Condescending 
C)Comforting 
D)Relaxing

Question 20

Assertiveness is preferred in: 

A)countries that follow traditional collectivist cultures.
B)cultures that value accord and harmony.
C)cultures that embrace feminine gender norms.
D)cultures where direct communication is preferred.

Question 21

Conflicts should be avoided in any relationship.

Question 22

Praise is not effective unless it is focused on a specific behavior or accomplishment.

Question 23

_________ is the perception people want others to have of their worth.
A.Symbol
B.Face
C.Image
D.Charisma

Question 24

Discuss the effects of disclosure and privacy on relationships.

Question 25

Individuals involved in cyberbullying frequently adopt aggressive behaviors.

Question 26

When a person habitually uses the passive communication style, it might damage the person's relationship with his or her partner.

Question 27

_________ occurs when each partner in a relationship gives up part of what they desire to satisfy part of what their partner wants.
A.Competing
B.Compromising
C.Avoiding
D.Accommodating

Question 28

In the context of conflict management styles, which of the following is a similarity between the avoiding and competing styles? 

A)Both the styles are characterized as uncooperative approaches.
B)Neither of the styles deal with interpersonal conflicts.
C)Both the styles are adopted when a relationship is important to a person.
D)Both the styles are characterized as a win-win approach.

Question 29

Comforting benefits the person being comforted but not the person who is doing the comforting.

Question 30

_________ is satisfying the needs or accepting the opinions of one's partner while neglecting one's own needs or opinions.
A.Avoiding
B.Accommodating
C.Competing
D.Compromising

Question 31

_________ is describing the specific positive behavior and its effect on others.
A.Praise
B.Flattery
C.Sycophancy
D.Fawn

Question 32

Discuss the five conflict management styles.

Question 33

Which of the following statements is true of an interpersonal conflict? 

A)People involved in the conflict believe that there are many ways of resolving their issues.
B)Achieving a satisfactory outcome for each person involved in the conflict is independent of the actions of the other.
C)Any one of the two people involved in an interpersonal conflict can be unaware of the disagreement.
D)Both people involved in the conflict believe that they have something to lose if the other person gets his or her way.

Question 34

List the types of communication styles.Discuss passive and passive-aggressive communication styles.