Deck 14: Leadership

Question 1

Which of the following is a function of leaders?  

A) ​Leaders solve the problems that employees face. 
B) ​Leaders inspire people and take a long-term view. 
C) ​Leaders try to control and limit choices for others. 
D) ​Leaders focus on the means of getting things done.

Answer 1

  B

Question 2

Leadership style is: 

A) ​the extent to which a leader focuses on productivity. 
B) ​the process by which a person becomes a leader. 
C) ​the extent to which a leader believes in his or her abilities. 
D) ​the way a leader behaves toward followers.

Answer 2

  D

Question 3

Noah,the chief executive officer of Rhombus Corp.,believes in maintaining a friendly work environment involving employee benefits like flexible timing and insurance policies.Top managers in the company are approachable to the lower level employees,thus maintaining a horizontal hierarchy.Moreover,Noah does not give much attention to performance.According to the Blake/Mouton leadership grid,which of the following leadership styles is Noah using? 

A) ​Middle-of-the-road style 
B) ​Country club style 
C) ​Authority-compliance style 
D) ​Impoverished style

Answer 3

  B

Question 4

Trait theory says that effective leaders possess set of traits or characteristics different from each other.

Question 5

In the Blake/Mouton leadership grid,a leader who shows little concern for people or production is known as an impoverished leader.

Question 6

When an individual is contesting for a local political office,he or she makes lots of promises to people.When the individual wins the election and assumes office,he or she is often unable to carry out the political promises.In the context of leadership traits,the individual lacks _____.

A) ​self-confidence 
B) ​integrity 
C) ​empathy 
D) ​drive

Question 7

According to Fiedler's contingency theory,situational favorableness indicates that leaders will be able to influence people under all situations regardless of whether they are favorable or unfavorable.

Question 8

Which of the following is true of managers? 

A) ​They are critical to inspiring employees and setting long-term goals. 
B) ​They see themselves as promoters of change and challengers of the status quo. 
C) ​They are concerned with control and limiting the choices of others. 
D) ​They focus on vision, mission, goals, and objectives.

Question 9

Fiedler assumes that the favorableness of a situation for a leader depends on the degree to which the situation permits the leader to influence the behavior of group members.

Question 10

In terms of leadership behavior,_____ is the degree to which a leader organizes the roles of followers by setting goals,giving directions,setting deadlines,and assigning tasks.

A) ​emotional stability 
B) ​autonomy 
C) ​initiating structure 
D) ​drive

Question 11

Which of the following is a trait difference between leaders and nonleaders? 

A) ​Leaders exhibit overconfidence, while nonleaders exhibit self-confidence. 
B) ​Leaders display more honesty and integrity than nonleaders. 
C) ​Leaders are more introverted than nonleaders. 
D) ​Leaders are less tenacious, while nonleaders are more tenacious.

Question 12

According to the normative decision theory,if a leader does not have enough information to make a decision on his or her own,then the leader should not use an autocratic decision style.

Question 13

Which of the following defines leadership? 

A) ​It is the process of influencing others to achieve group or organizational goals. 
B) ​It is the perceived fairness of the process used to make reward allocation decisions. 
C) ​It is the process of changing behavior by changing the consequences that follow behavior. 
D) ​It is the step taken by an organization to create employment opportunities for minorities.

Question 14

The great person theory holds that: 

A) ​leaders have a short-term perspective. 
B) ​leaders are concerned with means, not ends. 
C) ​leaders are preservers of the status quo.  
D) ​leaders are born, not made.

Question 15

Fiedler's contingency theory assumes that leaders can change and adapt their leadership styles.

Question 16

Directive leadership is very similar to considerate leader behavior. 

Question 17

Transactional leadership is much more effective on average than transformational leadership.

Question 18

Leaders differ from managers in that: 

A) ​leaders solve problems so that others can do their work, whereas managers inspire and motivate others to find their own solutions. 
B) ​leaders are concerned with expanding people's choices and options, whereas managers are concerned with control and limiting the choices of others. 
C) ​leaders are more concerned with the means to get things done, whereas managers are more concerned with what work gets done. 
D) ​leaders are critical to getting out the day-to-day work, whereas managers are critical to setting long-term goals.

Question 19

According to the Blake/Mouton leadership grid,middle-of-the-road style occurs when leaders show a high concern for production and a low concern for people.

Question 20

Charismatic leaders communicate high performance expectations to followers.

Question 21

In the context of subordinate contingencies,which of the following is true of externals? 

A) ​Externals believe that what happens to them is largely a result of their choices and actions. 
B) ​Externals like to have a say in what goes on at work.  
C) ​Externals greatly prefer a participative leadership style. 
D) ​Externals believe that what happens to them is caused by forces beyond their control.

Question 22

Nisha is a retail manager at Hexagon Corp.She needs to troubleshoot customer complaints regarding a product.She has to decide on either scrapping the product or replacing it with a different brand.Based on the customer complaints and favorable online reviews of an alternate brand,she decides to switch to a different brand.According to the normative decision theory,which of the following decision-making styles has Nisha adopted? 

A) ​AI 
B) ​AII 
C) ​CI 
D) ​GII

Question 23

Which of the following is true of transformational leaders? 

A) ​They make sure that employees do not have to make any sacrifices for their organization. 
B) ​They are able to make their followers feel that they are a vital part of their organization. 
C) ​They do what is best for themselves instead of their organizations. 
D) ​They have moral standards that put their interests before everyone else's.

Question 24

Which of the following describes Fiedler's contingency theory? 

A) ​Leadership styles are inconsistent and often change. 
B) ​Leaders must be placed in or matched to a situation that fits their leadership style. 
C) ​Leaders are capable of adapting their leadership styles to fit the demands of different situations. 
D) ​Leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals.

Question 25

Which of the following is a characteristic of charismatic leaders? 

A) ​They articulate a clear vision for the future that is based on strongly held values or morals. 
B) ​They encourage followers to make sacrifices for their organization because they know that they will prosper when the organization prospers. 
C) ​They transform their organizations by getting their followers to accomplish more than they intended. 
D) ​They generate awareness and acceptance of a group's purpose and get employees to see beyond their own needs.

Question 26

Mathew is a manager at Wonderworld Hypermarket.He finds it difficult to cooperate and work with Anthony when it comes to getting the work done to meet the sales targets.Anthony is Mathew's least preferred subordinate.Mathew describes Anthony as gloomy,insincere,lazy,unfriendly,and boring when his boss asks for a feedback about his subordinates.In this scenario,Mathew is following a _____ leadership style. 

A) ​relationship-oriented 
B) ​country club 
C) ​task-oriented 
D) ​team management

Question 27

Which of the following statements is true of directive leadership?  

A) ​It involves letting employees know precisely what is expected of them. 
B) ​It involves being approachable and friendly to employees. 
C) ​It involves consulting employees for their suggestions and input before making decisions. 
D) ​It involves setting challenging goals and having high expectations of employees.

Question 28

People with moderate Least Preferred Coworker (LPC)scores,who can be somewhat relationship-oriented or somewhat task-oriented,tend to do fairly well in _____ situations.

A) ​only moderately favorable 
B) ​only favorable 
C) ​only unfavorable 
D) ​all

Question 29

Which of the following is true of supportive leadership? 

A) ​It involves consulting employees for their suggestions and input before making decisions. 
B) ​It involves setting challenging goals and having confidence that employees will achieve them. 
C) ​It involves letting employees know precisely what is expected of them.  
D) ​It involves being approachable and friendly to employees and treating them as equals.

Question 30

Which of the following exemplifies Fiedler's contingency theory? 

A) ​Assigning a manager to lead a team of employees whose performances have been below average and expecting him to influence the team 
B) ​Expecting a person who does not have commendable teaching skills to acquire the skills and become a good teacher 
C) ​Assigning customer care management position to a person who has exceptional skills to interact with customers 
D) ​Expecting a person who has excellent technical skills and leads a software firm to lead a non-technical firm with equal effectiveness

Question 31

Farah,a manager at Funmania Toys Inc.,has complete control over the hiring and firing of employees in the company.She also has the authority to reward and punish employees for their work.This scenario illustrates that Farah has high levels of _____.

A) ​position power 
B) ​initiating structure 
C) ​instrumentality 
D) ​task structure

Question 32

Which of the following is a drawback of transactional leadership? 

A) ​Transactional leaders never reward followers for good performance. 
B) ​Transactional leaders often rely too heavily on discipline or threats to bring performance up to standards. 
C) ​Transactional leaders have moral standards that put their interests before everyone else's. 
D) ​Transactional leaders never punish followers for poor performance.

Question 33

In the context of environmental contingencies,which of the following describes the formal authority system? 

A) ​It is the amount of emotional support that is provided by an employee's immediate work group. 
B) ​It is an organization's set of procedures, rules, and policies. 
C) ​It is the degree to which the requirements of a subordinate's tasks are clearly specified. 
D) ​It is a subordinate's ability to perform his or her job well.

Question 34

A leader believes in giving individual attention to the needs of followers,creating learning opportunities for them,accepting and tolerating individual differences,and listening to their problems.Which of the following components of transformational leadership is illustrated in this scenario? 

A) ​Individualized consideration 
B) ​Idealized influence 
C) ​Intellectual stimulation 
D) ​Inspirational motivation

Question 35

According to the normative decision theory,which of the following is true of the CI decision-making style? 

A) ​A leader shares a problem with employees as a group, obtains their ideas and suggestions, and then makes a decision, which may or may not reflect their input. 
B) ​A leader uses information available at the time and solves the problem or makes a decision. 
C) ​A leader shares a problem and gets ideas and suggestions from relevant employees on an individual basis. 
D) ​A leader shares a problem with employees as a group, and they, together, generate and evaluate alternatives and try to reach an agreement on a solution.

Question 36

According to Fiedler's contingency theory,relationship-oriented leaders with high Least Preferred Coworker (LPC)scores are better leaders under _____ situations.

A) ​highly favorable 
B) ​moderately favorable 
C) ​less favorable 
D) ​unfavorable

Question 37

The employees of a company are self-centered and their individual goals do not align with the organization's goals.The manager is concerned with decision making and has all the information required to make a decision.He believes that the decision need not require the employees' acceptance.In the context of the normative decision theory,which of the following decision-making styles should the manager use? 

A) ​AI 
B) ​CI 
C) ​CII 
D) ​GII

Question 38

According to the normative decision theory,a group decision style should be used when: 

A) ​subordinates' goals are different from the organization's goals. 
B) ​subordinates do not have enough information to make a decision themselves. 
C) ​subordinates are likely to disagree or end up in conflict over a decision. 
D) ​subordinates' acceptance of a decision is not important.

Question 39

Which of the following best describes path-goal theory? 

A) ​Leaders must be matched to the right leadership situation. 
B) ​Leader behavior must be a source of immediate or future satisfaction for followers. 
C) ​Leader behavior must duplicate the characteristics of followers' work environments. 
D) ​Leaders are effective when the work groups they lead perform well.

Question 40

Relish Inc.is a famous fast food chain in the United States.However,increasing competition affected the company's market.Nicholas Cain,the CEO of Relish,created an online forum for employees to share ideas about innovative methods to attract customers.The forum overflowed with new ideas.Subsequently,Nicholas conducted a meeting to discuss the ideas and also introduced a recipe customization counter that was a grand success.The company has now earned back its customer base.According to path-goal theory,this leadership style is called _____.

A) ​supportive leadership 
B) ​achievement-oriented leadership 
C) ​participative leadership 
D) ​directive leadership

Question 41

Janet,a manager at a gym,finds it difficult to get any job done with Sam,who is her least preferred coworker.However,when her boss asks for a feedback about all her employees,she describes Sam as cheerful,supportive,sincere,and friendly.This scenario illustrates that Janet follows a _________ leadership style.
A.impoverished management
B.relationship-oriented
C.task-oriented
D.authority-compliance​

Question 42

_________ means that transformational leaders encourage followers to be creative and innovative,to question assumptions,and to look at problems and situations in new ways even if their ideas are different from those of leaders.
A.Individualized consideration
B.Idealized influence
C.Intellectual stimulation
D.Inspirational motivation

Question 43

In the context of the components of transformational leadership,_________ means that transformational leaders motivate and inspire followers by providing meaning and challenge to their work.

Question 44

_________ states that leaders can increase subordinate satisfaction and performance by clarifying and clearing the routes to goals and by increasing the number and kinds of rewards available for goal attainment.

Question 45

According to path-goal theory,the subordinate contingency of _________ refers to how capable subordinates believe they are in doing their jobs well.

Question 46

In the context of visionary leadership,_________ control and manipulate followers,do what is best for themselves instead of their organizations,want to hear only positive feedback,share information that is only beneficial to themselves,and have moral standards that put their interests before everyone else's.

Question 47

Burton is the founder of Netball.com,an online gaming site.He hired a few game developers and a few experts in marketing.He set the goal of making Netball one of the top ten Internet gaming sites in the next five years.He clearly defined the job responsibilities of each of his employees and the procedures that were to be followed in order to achieve that goal.The situational factor of _________ is illustrated in this scenario.
A.leader-member relations
B.position power
C.task structure
D.initiating structure​

Question 48

_________ is the ability to anticipate,envision,maintain flexibility,and work with others to initiate changes that will create a positive future for an organization.
A.Autocratic leadership
B.Transactional leadership
C.Repressive leadership
D.Strategic leadership

Question 49

According to the normative decision theory,leaders who share problems with their subordinates and then have them make decisions are using a _________ style.
A.repressive decision
B.autocratic decision
C.consultative decision
D.group decision

Question 50

In the context of Fiedler's contingency theory,the term _________ refers to the degree to which a particular condition either permits or denies a leader the chance to influence the behavior of group members.