Deck 9: Leadership and Decision Making
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Deck 9: Leadership and Decision Making
1
In interviews with two leadership applicants,a manager tried to determine each person's knowledge of the industry,level of energy,and level of self-esteem.With which of the following concepts of leadership is the manager MOST concerned here?
A) Charismatic leadership
B) Behavioral leadership
C) Situational leadership
D) Trait-based leadership
E) Transformational leadership
A) Charismatic leadership
B) Behavioral leadership
C) Situational leadership
D) Trait-based leadership
E) Transformational leadership
D
2
Salary increases,bonuses,promotions,praise and job assignments are all examples of what type of power?
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
B
3
What area was the earliest research on leadership MOST concerned with?
A) Leadership behaviors
B) Leadership traits
C) Leadership situations
D) Leadership integrity
E) Leadership roles
A) Leadership behaviors
B) Leadership traits
C) Leadership situations
D) Leadership integrity
E) Leadership roles
B
4
Identify the five types of leadership power and explain each.
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5
All managers are leaders,but not all leaders are managers.
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6
Which of the following BEST describes employee-focused leader behavior?
A) Concentration on both the work quality and work quantity of employees
B) Concentration on both the well-being and work quality of employees
C) Concentration on both the satisfaction and work quantity of employees
D) Concentration on both the satisfaction and the well-being of employees
E) Concentration on both the work quantity and the well-being of employees
A) Concentration on both the work quality and work quantity of employees
B) Concentration on both the well-being and work quality of employees
C) Concentration on both the satisfaction and work quantity of employees
D) Concentration on both the satisfaction and the well-being of employees
E) Concentration on both the work quantity and the well-being of employees
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7
Leadership researchers in the late 1940s believed that leaders should engage in which of the following behaviors?
A) Mostly employee-focused leader behavior
B) Mostly task-focused leader behavior
C) Both employee-focused leader behavior and task-focused leader behavior in equal amounts
D) A mixture of employee-focused leader behavior and task-focused behavior depending on the task
E) A mixture of employee-focused leader behavior and task-focused behavior depending on the employees
A) Mostly employee-focused leader behavior
B) Mostly task-focused leader behavior
C) Both employee-focused leader behavior and task-focused leader behavior in equal amounts
D) A mixture of employee-focused leader behavior and task-focused behavior depending on the task
E) A mixture of employee-focused leader behavior and task-focused behavior depending on the employees
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8
Which of the following are characteristics identified in current approaches to trait leadership?
A) Emotional and mental intelligence, drive, and integrity
B) Long-term vision, profitability, and competitiveness
C) Task, goals, and performance standards
D) Performance standards, profitability, and competitiveness
E) Drive, height, and mental capacity
A) Emotional and mental intelligence, drive, and integrity
B) Long-term vision, profitability, and competitiveness
C) Task, goals, and performance standards
D) Performance standards, profitability, and competitiveness
E) Drive, height, and mental capacity
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9
What type of power is more abstract,often based on loyalty or charisma?
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
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10
Management is defined as the processes and behaviors used to motivate,inspire,and influence the behaviors of others.
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11
Which of the following describes the concept of leadership?
A) The processes and behaviors used by someone to determine the optimal decision among several options
B) The processes and behaviors used by someone to motivate, inspire, and influence the behaviors of others
C) The processes and behaviors used by someone to establish the organizational structure of a firm
D) The processes and behaviors used by someone to manage the functioning of an organization
E) The processes and behaviors used by someone to achieve tangible outcomes within an organization
A) The processes and behaviors used by someone to determine the optimal decision among several options
B) The processes and behaviors used by someone to motivate, inspire, and influence the behaviors of others
C) The processes and behaviors used by someone to establish the organizational structure of a firm
D) The processes and behaviors used by someone to manage the functioning of an organization
E) The processes and behaviors used by someone to achieve tangible outcomes within an organization
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12
Whereas managers focus on plans,results,and goals,what do leaders focus on?
A) Productivity
B) Profitability
C) Inspiration
D) Sales
E) Organization
A) Productivity
B) Profitability
C) Inspiration
D) Sales
E) Organization
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13
What type of leader behavior is focused on the motivation and well-being of those who work in the organization?
A) Behavior
B) Task
C) Employee
D) Situational
E) Path-glory
A) Behavior
B) Task
C) Employee
D) Situational
E) Path-glory
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14
Which of the following BEST describes task-focused leader behavior?
A) Concentration on how tasks should be performed
B) Concentration on which tasks should be performed
C) Concentration on why tasks should be performed
D) Concentration on who should perform which tasks
E) Concentration on when tasks should be performed
A) Concentration on how tasks should be performed
B) Concentration on which tasks should be performed
C) Concentration on why tasks should be performed
D) Concentration on who should perform which tasks
E) Concentration on when tasks should be performed
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15
Which of the following do organizations need in order to be effective?
A) More leadership than management
B) More management than leadership
C) Both leadership and management
D) Either leadership or management
E) Neither leadership nor management
A) More leadership than management
B) More management than leadership
C) Both leadership and management
D) Either leadership or management
E) Neither leadership nor management
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16
When someone is able to act as both a leader and a manager,what type of power do they possess that others often do not?
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
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17
What was a major problem with the trait approach to leadership?
A) The studies were too innovative and thus were not taken seriously at the time.
B) The studies were too inconsistent and thus not very practical.
C) The results were not very inspiring and thus ignored.
D) The results were found to be too pessimistic and thus were dismissed as useless.
E) The studies were too focused on certain leaders and thus were dismissed as irrelevant.
A) The studies were too innovative and thus were not taken seriously at the time.
B) The studies were too inconsistent and thus not very practical.
C) The results were not very inspiring and thus ignored.
D) The results were found to be too pessimistic and thus were dismissed as useless.
E) The studies were too focused on certain leaders and thus were dismissed as irrelevant.
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18
What type of power is granted through the established hierarchy within the organization?
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
A) Legitimate power
B) Reward power
C) Referent power
D) Expert power
E) Coercive power
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19
Which of the following statements BEST describes the assumptions made by researchers of the behavioral approach to leadership?
A) Behaviors of effective leaders differ in various situations.
B) Behaviors of effective leaders are the same in all situations.
C) Behaviors of effective leaders reflect the proper traits for effective leadership.
D) Behaviors of effective leaders differ as reflected by different traits for effective leadership.
E) Behaviors of effective leaders reflect the proper disposition for effective leadership.
A) Behaviors of effective leaders differ in various situations.
B) Behaviors of effective leaders are the same in all situations.
C) Behaviors of effective leaders reflect the proper traits for effective leadership.
D) Behaviors of effective leaders differ as reflected by different traits for effective leadership.
E) Behaviors of effective leaders reflect the proper disposition for effective leadership.
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20
What is the difference between leadership and management within an organization?
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21
What is the difference between employee-focused leadership and task-focused leadership?
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22
The behavioral approach to the study of leadership identified two main areas of effective leadership behavior: trait-focused behavior and goal-focused behavior.
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23
When a leader asks for employees' suggestions and input in the decision-making process,what type of leadership style is being utilized?
A) Directive
B) Supportive
C) Participative
D) Achievement
E) Transformational
A) Directive
B) Supportive
C) Participative
D) Achievement
E) Transformational
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24
The situational approach to leadership gives equal weight to the elements of the situation and the characteristics of the leader and followers in order to ascertain the outcomes of a leader's actions.
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25
Which statement is true regarding charismatic leadership?
A) Charismatic leadership ideas are unpopular among contemporary managers.
B) Many studies have successfully assessed the impact of charismatic leadership.
C) Charismatic leadership is recognized as the most important approach to leadership.
D) Dependence on charismatic leadership can raise serious ethical concerns.
E) Taking over a leadership role from a charismatic leader is often easier than following a leader lacking in charisma.
A) Charismatic leadership ideas are unpopular among contemporary managers.
B) Many studies have successfully assessed the impact of charismatic leadership.
C) Charismatic leadership is recognized as the most important approach to leadership.
D) Dependence on charismatic leadership can raise serious ethical concerns.
E) Taking over a leadership role from a charismatic leader is often easier than following a leader lacking in charisma.
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26
Which of the following may describe charismatic leadership?
A) A form of interpersonal attraction based on the perspectives of the leader
B) A form of interpersonal attraction that inspires support and acceptance
C) A form of interpersonal guidance based on the perspectives of the managers
D) A form of interpersonal guidance that uses highly controlled alternatives
E) A form of interpersonal attraction which utilizes group performance norms
A) A form of interpersonal attraction based on the perspectives of the leader
B) A form of interpersonal attraction that inspires support and acceptance
C) A form of interpersonal guidance based on the perspectives of the managers
D) A form of interpersonal guidance that uses highly controlled alternatives
E) A form of interpersonal attraction which utilizes group performance norms
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27
The situational approach to leadership was first proposed as a continuum of leadership behavior.Explain the two extreme ranges of the continuum.
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28
Which approach to leadership is based on the assumption that appropriate behavior varies from one experience to another?
A) Situational leadership
B) Trait-based leadership
C) Transformational leadership
D) Transactional leadership
E) Charismatic leadership
A) Situational leadership
B) Trait-based leadership
C) Transformational leadership
D) Transactional leadership
E) Charismatic leadership
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29
The behavioral approach to the study of leadership emphasized the actions taken by an effective leader rather than any specific traits.
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30
Under the path-goal theory of leadership,what type of leader behavior includes setting challenging goals for the employee with the expectation that those goals will be achieved?
A) Directive
B) Supportive
C) Participative
D) Achievement-oriented
E) Decision tree
A) Directive
B) Supportive
C) Participative
D) Achievement-oriented
E) Decision tree
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31
Which method of leadership encourages supervisors to establish a small number of trusted subordinates and give them special duties and privileges?
A) Transformational
B) Charismatic
C) Leader-member exchange
D) Decision tree
E) Path-glory
A) Transformational
B) Charismatic
C) Leader-member exchange
D) Decision tree
E) Path-glory
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32
The behavioral approach to leadership assumes that appropriate leader behavior varies from one situation to another.
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33
Which of the following is a fundamental element of charismatic leadership?
A) Planning
B) Controlling
C) Analyzing
D) Influencing
E) Organizing
A) Planning
B) Controlling
C) Analyzing
D) Influencing
E) Organizing
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34
The situational approach to leadership is concerned with the contingent outcomes and consequences of leader behavior rather than universal outcomes and consequences.
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35
A leader who sets levels of expectation,then gives direction and guidance and determines work schedules uses what type of leadership theory?
A) Transformational
B) Directive
C) Supportive
D) Participative
E) Achievement-oriented
A) Transformational
B) Directive
C) Supportive
D) Participative
E) Achievement-oriented
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36
Which of the following models of leadership is based on the expectancy theory of motivation and suggests that the function of a leader is to make rewards available to the workplace?
A) Supportive
B) Path-goal
C) Decision tree
D) Employee-focused
E) Leader-member exchange
A) Supportive
B) Path-goal
C) Decision tree
D) Employee-focused
E) Leader-member exchange
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37
Which of following describes the activities MOST involved with transactional leadership?
A) The implementation of a corporate vision
B) The implementation of organizational transformations
C) The implementation of regimented activities
D) The implementation of employee incentives
E) The implementation of situational problem solving
A) The implementation of a corporate vision
B) The implementation of organizational transformations
C) The implementation of regimented activities
D) The implementation of employee incentives
E) The implementation of situational problem solving
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38
According to the situational approach to leadership,the extent to which a leader or subordinate is involved in decision making depends on characteristics of which aspects of an organization?
A) The leader, the followers, and the situation
B) The leader, the structure of the organization, and the situation
C) The leader, the resources at hand, and the situation
D) The followers, the resources at hand, and the situation
E) The resources, the structure of the organization, and the situation
A) The leader, the followers, and the situation
B) The leader, the structure of the organization, and the situation
C) The leader, the resources at hand, and the situation
D) The followers, the resources at hand, and the situation
E) The resources, the structure of the organization, and the situation
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39
Describe how the behavioral approach to leadership could apply to the situational approach to leadership.
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40
Which approach to leadership focuses only on subordinate participation in decision making,yet does not address other aspects of leadership?
A) Decision tree
B) Leader-member exchange
C) Transformational
D) Path-glory
E) Directive leader
A) Decision tree
B) Leader-member exchange
C) Transformational
D) Path-glory
E) Directive leader
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41
Taking over a leadership role from a charismatic leader is less challenging than taking over from a leader lacking charisma.
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42
According to current theories of gender roles in leadership,which of the following BEST describes the differences in decision making?
A) Males tend to be more democratic than females in making decisions.
B) Males tend to be more critical than females in making decisions.
C) Males tend to be more autocratic than females in making decisions.
D) Males tend to be more rational than females in making decisions.
E) Males tend to be more charismatic than females in making decisions.
A) Males tend to be more democratic than females in making decisions.
B) Males tend to be more critical than females in making decisions.
C) Males tend to be more autocratic than females in making decisions.
D) Males tend to be more rational than females in making decisions.
E) Males tend to be more charismatic than females in making decisions.
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43
Identify three crucial elements of charismatic leadership.
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44
Which of the following accurately describes a primary characteristic of charismatic leaders?
A) They tend to set high expectations for themselves and control the expectations of others.
B) They tend to set high expectations for themselves and establish high standards for others.
C) They tend to establish high standards for themselves and rely on others to accomplish goals.
D) They tend to energize others and establish good, stable practices.
E) They tend to set high expectations for themselves and establish good, stable practices.
A) They tend to set high expectations for themselves and control the expectations of others.
B) They tend to set high expectations for themselves and establish high standards for others.
C) They tend to establish high standards for themselves and rely on others to accomplish goals.
D) They tend to energize others and establish good, stable practices.
E) They tend to set high expectations for themselves and establish good, stable practices.
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45
What type of leadership recognizes the need for change then creates and executes a plan for change?
A) Transformational
B) Transactional
C) Charismatic
D) Supportive
E) Directive
A) Transformational
B) Transactional
C) Charismatic
D) Supportive
E) Directive
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46
Few studies have successfully assessed the meaning and impact of charismatic leadership.
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47
Which states the correct definition of individualism?
A) A greater focus on individual characteristics than on cultural characteristics
B) A greater focus on the individual than on the group
C) A greater focus on the individual within a group than on the individual without a group
D) A greater focus on individuals who have been present for the longest time
E) A greater focus on individuals who are in leadership roles
A) A greater focus on individual characteristics than on cultural characteristics
B) A greater focus on the individual than on the group
C) A greater focus on the individual within a group than on the individual without a group
D) A greater focus on individuals who have been present for the longest time
E) A greater focus on individuals who are in leadership roles
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48
How can norms and cohesiveness in a work group neutralize leadership?
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49
High levels of experience and group cohesiveness among subordinates cannot neutralize leadership.
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50
Which of the following organizational aspects allows employees to perform capably without the direction of a leader?
A) Leadership neutralizers
B) Leadership substitutes
C) Leadership incentives
D) Leadership guidelines
E) Leadership obstructions
A) Leadership neutralizers
B) Leadership substitutes
C) Leadership incentives
D) Leadership guidelines
E) Leadership obstructions
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51
Which of the following BEST describes the effects of leadership neutralizers in an organization?
A) They tend to make leader behavior ineffective.
B) They tend to make leaders more charismatic.
C) They tend to outweigh the need for leader behavior.
D) They tend to make managers become effective leaders.
E) They tend to make leaders more neutral toward employees.
A) They tend to make leader behavior ineffective.
B) They tend to make leaders more charismatic.
C) They tend to outweigh the need for leader behavior.
D) They tend to make managers become effective leaders.
E) They tend to make leaders more neutral toward employees.
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52
Contrast leadership substitutes with leadership neutralizers.
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53
Describe a situation in which a leader would choose a more transactional approach to her leadership over a more transformational one.
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54
Rigid rules and procedures,along with individual professionalism,may render leader behavior unnecessary.
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55
What type of factors result in a leadership behavior that has been effective in the past no longer working in a new situation?
A) Substitutes
B) Neutralizers
C) Charisma
D) Transactional
E) Cross-cultural patterns
A) Substitutes
B) Neutralizers
C) Charisma
D) Transactional
E) Cross-cultural patterns
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56
Leadership neutralizers tend to strongly affect a leader's ability to affect a subordinate's performance.
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57
Which of the following may be a substitute for leadership?
A) Lax individual professionalism
B) Group divisiveness
C) Explicit plans and goals
D) A loose system of rules and procedures
E) A performance-based reward system
A) Lax individual professionalism
B) Group divisiveness
C) Explicit plans and goals
D) A loose system of rules and procedures
E) A performance-based reward system
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58
Which states the correct definition of collectivism?
A) A greater focus on group characteristics than on individual characteristics
B) A greater focus on the group than on the individual
C) A greater focus on the individual within a group than on the individual without a group
D) A greater focus on individuals who are most successful
E) A greater focus on groups that have been operative for the longest time
A) A greater focus on group characteristics than on individual characteristics
B) A greater focus on the group than on the individual
C) A greater focus on the individual within a group than on the individual without a group
D) A greater focus on individuals who are most successful
E) A greater focus on groups that have been operative for the longest time
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59
When an employee can perform well without a leader,what is indicated?
A) Presence of a rigid reward system
B) Presence of a leadership neutralizer
C) Presence of a leadership substitute
D) Presence of a leadership incentive
E) Presence of a highly automated system
A) Presence of a rigid reward system
B) Presence of a leadership neutralizer
C) Presence of a leadership substitute
D) Presence of a leadership incentive
E) Presence of a highly automated system
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60
Which of the following describes one of the primary concerns associated with charismatic leadership due to severe devotion to a particular leader?
A) The potential lapse of ethical practices
B) The potential inability to replace leadership efficiently
C) The potential encouragement of micromanaging
D) The potential stagnation of corporate vision
E) The potential creation of bureaucracy
A) The potential lapse of ethical practices
B) The potential inability to replace leadership efficiently
C) The potential encouragement of micromanaging
D) The potential stagnation of corporate vision
E) The potential creation of bureaucracy
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61
Male leaders tend to be no more task-focused than female leaders.
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62
In addition to understanding the organization's history and culture,what must a leader understand in order to be effective at strategic leadership?
A) The external environment
B) The needs of stakeholders
C) The advantages to virtual leadership
D) The hiring process
E) How men and women respond to various leadership styles
A) The external environment
B) The needs of stakeholders
C) The advantages to virtual leadership
D) The hiring process
E) How men and women respond to various leadership styles
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63
Which of the following identifies international differences and diversity issues within an organization?
A) Culture
B) Individualism
C) Collectivism
D) Diversity
E) Autocracy
A) Culture
B) Individualism
C) Collectivism
D) Diversity
E) Autocracy
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64
Which is the MOST accurate statement regarding one of the main differences between the Japanese and American cultures?
A) Overall, Japanese culture is often characterized as conservative, whereas American culture is often characterized as liberal.
B) Overall, Japanese culture is often characterized as rigidly structured, whereas American culture is often characterized as loosely structured.
C) Overall, Japanese culture is often characterized as authoritarian, whereas American culture is often characterized as democratic.
D) Overall, Japanese culture is often characterized as collectivist, whereas American culture is often characterized as individualist.
E) Overall, Japanese culture is often characterized as socialist, whereas American culture is often characterized as capitalist.
A) Overall, Japanese culture is often characterized as conservative, whereas American culture is often characterized as liberal.
B) Overall, Japanese culture is often characterized as rigidly structured, whereas American culture is often characterized as loosely structured.
C) Overall, Japanese culture is often characterized as authoritarian, whereas American culture is often characterized as democratic.
D) Overall, Japanese culture is often characterized as collectivist, whereas American culture is often characterized as individualist.
E) Overall, Japanese culture is often characterized as socialist, whereas American culture is often characterized as capitalist.
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65
How will leadership styles change in a collective culture when compared to an individualistic culture?
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66
A manager working in the United States will typically see a high level of collectivism among workers.
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67
Which of the following best describes the new,modern role of a leader?
A) Overseer
B) Individualist
C) Collectivist
D) Coach
E) Autocratic
A) Overseer
B) Individualist
C) Collectivist
D) Coach
E) Autocratic
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68
Business leaders are promoted to senior position because they are ethical people.
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69
From a coaching perspective,what roles might an organizational leader assume?
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70
What is the term for those who work with less experienced employees to learn how to advance within the organization?
A) Overseer
B) Coach
C) Individualist
D) Collectivist
E) Mentor
A) Overseer
B) Coach
C) Individualist
D) Collectivist
E) Mentor
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71
The ethical behaviors of top management are less of a concern today compared to the past.
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72
How can virtual leaders ensure effective communication with remote workers?
A) Develop a strong one-way process for communication.
B) Limit active listening.
C) Use multiple channels to communicate.
D) Minimize the use of structured work-related events.
E) Allow each remote employee to establish ground rules for getting work done.
A) Develop a strong one-way process for communication.
B) Limit active listening.
C) Use multiple channels to communicate.
D) Minimize the use of structured work-related events.
E) Allow each remote employee to establish ground rules for getting work done.
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Unlock for access to all 112 flashcards in this deck.
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73
In exercising strategic leadership,what is a leader MOST likely to do?
A) Focus on company efficiency
B) Focus on hiring the right people
C) Align the company with its environment
D) Avoid environmental impact on the firm
E) Engage the firm with community organizations
A) Focus on company efficiency
B) Focus on hiring the right people
C) Align the company with its environment
D) Avoid environmental impact on the firm
E) Engage the firm with community organizations
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74
Most leadership theories and studies have focused on the roles of both men and women in leadership roles.
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75
A coaching role may include taking on responsibilities as a mentor.
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76
Which of the following types of leaders has the primary role of helping a less experienced person learn how to function and to advance within an organization?
A) Enabler
B) Mentor
C) Manager
D) Taskmaster
E) Motivator
A) Enabler
B) Mentor
C) Manager
D) Taskmaster
E) Motivator
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77
Recent corporate scandals that have shaken the public's faith in business leadership have brought increased attention to what area of leadership?
A) Virtual leadership
B) Ethical leadership
C) Strategic leadership
D) Employee-focused leadership
E) Charismatic leadership
A) Virtual leadership
B) Ethical leadership
C) Strategic leadership
D) Employee-focused leadership
E) Charismatic leadership
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78
Which of the following is considered to be one of the biggest challenges facing virtual leaders and their workers today?
A) Clear goals and measurements for projects
B) Feelings of isolation
C) Highly complex work environments
D) Inconsistent "big pictures" for employees
E) Organizational commitment
A) Clear goals and measurements for projects
B) Feelings of isolation
C) Highly complex work environments
D) Inconsistent "big pictures" for employees
E) Organizational commitment
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Unlock for access to all 112 flashcards in this deck.
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79
Which part of the management of an organization would be MOST involved with strategic leadership?
A) The top level of management
B) The supervisory level of management
C) The advisory level of management
D) The auxiliary level of management
E) All levels of management
A) The top level of management
B) The supervisory level of management
C) The advisory level of management
D) The auxiliary level of management
E) All levels of management
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80
Which of the current business characteristics has brought the rise of virtual leadership?
A) More communication within the organization
B) Little communication among employees
C) More face-to-face communication within the organization
D) Less face-to-face communication within the organization
E) Little communication between employees and management
A) More communication within the organization
B) Little communication among employees
C) More face-to-face communication within the organization
D) Less face-to-face communication within the organization
E) Little communication between employees and management
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