Deck 14: Information Technology Itfor Business

Question 1

Flexible production and speedy delivery found in mass customization are dependent on which of the following?

A) Unique features
B) Buyers tastes
C) Coordination between customers and manufacturers
D) Adaptable assembly lines
E) Integrated networks

Answer 1

E

Question 2

What system includes data conferencing and videoconferencing?

A) Electronic communication systems
B) Electronic conferencing
C) Group conferencing
D) Data communication networks
E) Data mining

Answer 2

B

Question 3

Which of the following is an essential element in coordinating design and testing while minimizing costs?

A) Streamlined management processes
B) Improved global communications
C) Digital collaboration on a massive scale
D) Global technical collaboration
E) Fewer employees with a wider range of skills

Answer 3

C

Question 4

Enterprise resource planning (ERP)may allow a firm to check on the status of any customer order for specific products.

Question 5

Which of the following allows for instantaneous information designed to improve the management process?

A) Mass customization
B) Global exchange software
C) Collaboration software
D) Enterprise resource planning
E) Shared activity planning

Question 6

What type of system allows customers electronic access to a supplier's delivery times,potentially increasing sales,profits,customer service,and loyalty?

A) Distribution channel
B) Intranet
C) Handbook
D) Extranet
E) Product availability

Question 7

An application server,an e-mail server,and a print server are all computers that provide services that may be shared by users.

Question 8

Which of the following allow(s)businesses to save time and travel expenses by enabling employees and suppliers to communicate from any location?

A) Coordinated activities in a centralized location
B) Portable offices
C) Delivery of goods from several remote locations
D) Simpler corporate structures
E) Network technology

Question 9

Explain the principle of mass-customization.

Question 10

Mass-customization tends to reduce the volume in which companies produce.

Question 11

How has information technology affected organizational structure in terms of the number of employees and the organizational structure?

Question 12

Electronic commerce (e-commerce)is popular with consumers,but has hurt productivity.

Question 13

How might networks and technology lead to leaner companies?

Question 14

Information networks are leading to leaner companies with fewer employees and simpler organizational structures.

Question 15

How do IT communications support leaner,more efficient organizations?

A) By increasing collaborative efforts among all employees
B) By supporting shared activities between buyers and sellers
C) By providing better use of employee skills and greater efficiencies instead of resources
D) By allowing for more rapid exchange of information in the global market
E) By improving the management process

Question 16

Discuss the impacts information technology has had on the business world.

Question 17

Which of the following BEST describes an extranet?

A) A software and hardware system that prevents outsiders from accessing a company's network
B) A tool that searches Web pages containing the user's search terms and then displays pages that match
C) A private network of internal Web sites and other sources of information available to a company's employees
D) An Internet connection allowing outsiders limited access to a firm's internal information system
E) A delivery system linked to production schedules

Question 18

Which of the following BEST describes enterprise resource planning?

A) An information processing application for routine business activities of a company's business units
B) An information system for organizing and managing a firm's activities across product lines, departments, and geographic locations
C) A system used for transforming data into information for use in decision making
D) A computer-based electronic technology that assists in designing products by simulating a real product and displaying it in three-dimensional graphics
E) An internal inventory of a company's product lines

Question 19

How can e-commerce help businesses with scattered geographical locations better compete?

A) By coordinating remote deliveries
B) By creating portable offices
C) By creating leaner, more efficient organizations
D) By fostering increased collaboration
E) By improving management processes

Question 20

Which of the following allows companies to produce in large volumes,but customers to purchase based on unique feature options?

A) Mass production
B) Unit production
C) Process management
D) Mass-customization
E) Anti-virus software

Question 21

What does a company need to operate so that it has total control over its communications without dependence on other companies?

A) Its own Web site
B) Its own VSAT system
C) An extranet
D) Its own groupware site
E) Enterprise planning

Question 22

What is a computer-based system that allows people to communicate simultaneously from different locations via telephone,e-mail,or video?

A) Hotspots
B) Intranet
C) A management information system
D) Electronic conferencing
E) Hypertext

Question 23

What are keyboards,monitors,and printers examples of?

A) Controls
B) Hardware
C) Software
D) Databases
E) Servers

Question 24

What feature allows people in remote locations to work simultaneously on one document?

A) Videoconferencing
B) Voice mail
C) Data conferencing
D) Digital information service
E) Text messaging

Question 25

In client-server networks,who or what is the usual client?

A) The computer through which users make requests for information
B) The application through which users answer information requests
C) The customer who does business online
D) The supplier who checks the availability of components
E) The network which supports the database and software systems

Question 26

Which type of communication technology is attractive to businesses because it eliminates travel expenses by allowing simultaneous communication globally?

A) Groupware
B) Extranets
C) Intranets
D) Hotspots
E) Client-server networks

Question 27

Which component directs the computer to the correct resources to use,and how to use them?

A) An application program
B) System software
C) An electronic spreadsheet
D) A database
E) Management information systems

Question 28

What advantage does a super Wi-Fi network offer over other wireless technologies?

A) Signals flow freely through physical objects.
B) Software tells the computer what resources and applications to use.
C) More data can be stored and converted.
D) A wireless local area network can be used instead of a wide area network.
E) The client-server network can link other resources, such as printers.

Question 29

What does a wireless wide area network use to link computers and electronic devices over long distances?

A) Application programs
B) Hotspots
C) Access points
D) Client-server networks
E) Airborne electronic signals

Question 30

What is the major limitation of Wi-Fi?

A) High cost
B) Availability
C) Productivity
D) Limited distance
E) Installation challenges

Question 31

What advantage does a communication system using VSAT satellite have?

A) Speed
B) Low cost
C) Privacy
D) Groupware
E) Spyware

Question 32

"Hotspots" in places such as coffee shops and airports access wireless Internet connections using

A) wide area networks.
B) simple storage service (S3).
C) public cloud computing.
D) wireless local area networks.
E) client-server networks.

Question 33

Which of the following is a disadvantage of wireless local area networks?

A) There is often a fee to access the hotspot.
B) The network is only available for an area of about 30 miles.
C) The hotspot must be able to utilize the worldwide interoperability for microwave access system.
D) The connection can be interrupted by walls and beams.
E) There are limited natural-sounding voice interface capabilities.

Question 34

What is used to provide privacy protection on a wireless wide area network?

A) WiMax
B) Groupware
C) Firewalls
D) Data warehousing
E) Data mining

Question 35

What can be used to link all computers in an organization over long distances?

A) WiMAX
B) Wide area networks
C) Wireless networks
D) Local area networks
E) Wi-Fi

Question 36

What is the most common type of network used in businesses?

A) Intranet
B) Client-server
C) Blogs
D) Hotspot
E) Anti-virus

Question 37

What feature does a firewall provide?

A) Internet access
B) Protection from electrical surges
C) Connectivity between stations in a LAN
D) Privacy protection
E) Links to computers in a WAN

Question 38

Who generally has access to intranets?

A) Employees
B) Suppliers
C) Customers
D) Shareholders
E) Dealers

Question 39

What system allows outsiders limited access to a firm's internal information systems?

A) Intranets
B) Firewalls
C) Extranets
D) Directories
E) Satellites

Question 40

What type of network links computers and workstations,usually within one building?

A) Satellite communication
B) Global positioning
C) Personal digital
D) Wide area
E) Local area

Question 41

One pitfall with VSAT satellite communications is that they tend to lack privacy.

Question 42

Differentiate between data conferencing and videoconferencing.

Question 43

Electronic conferencing is popular because it reduces travel expenses and saves money.

Question 44

Which of the following BEST describes a decision support system?

A) A system that supports an organization's managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions
B) A quick-reference, easy-access application of information systems specifically designed for instant access by upper-level managers
C) A system of hardware and software that imitates human behavior
D) An interactive system that creates virtual business models for a particular kind of decision and tests them with different data to see how they respond
E) A processor that plans production and delivery schedules

Question 45

Why is electronic conferencing a desirable alternative for business?

Question 46

IBM's Visualization Data Explorer is an example of groupware.

Question 47

In a client-server network,the client is typically a customer or supplier.

Question 48

Compare wide area networks with local area networks and indicate why a firm would use one over the other.

Question 49

Discuss the advantages to developing a super Wi-Fi network.

Question 50

Hardware consists of programs that tell a computer how to function.

Question 51

What is the term used for searching,sifting,and reorganizing pools of data to uncover useful information?

A) Data warehousing
B) Data access
C) Data tapping
D) Data cleaning
E) Data mining

Question 52

How do companies use intranets to improve productivity and performance?

Question 53

Which of the following supports an organization's managers by providing daily reports,schedules,plans,and budgets?

A) Management application systems
B) Management operations systems
C) Management information systems
D) Management expert systems
E) Management enterprise systems

Question 54

System software tells the computer's hardware how to interact with the software,what resources to use,and how to use them.

Question 55

Hypertext transfer protocol (HTTP)is a basic communications protocol used to receive e-mail.

Question 56

Which software can help to design products ranging from cell phones to auto parts at lower costs compared to manual modeling methods?

A) Decision support systems
B) Operations software
C) Computer-aided manufacturing software
D) Computer-aided design software
E) Data warehousing software

Question 57

Identify the IT resources businesses have at their disposal and how these resources are used.

Question 58

What is a management information system?

A) A system that supports managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions
B) An easy-access application of an information system designed for instant access by upper-level managers
C) An information processing application for use in business activities involving well-defined processing steps
D) An interactive system that locates and presents information needed to support the decision-making process
E) A repository of information resources related to the collection of data

Question 59

Who is the person in charge of operating the systems used for gathering,organizing,and distributing information?

A) Production Manager
B) Operations Manager
C) Information Systems Manager
D) Research and Development Manager
E) Communications Manager

Question 60

Who most often needs information in order to conduct technical projects?

A) Middle managers
B) Members of the board of directors
C) Top-level managers
D) Knowledge workers
E) Network administrators

Question 61

An information system may be a set of several information systems that share information.

Question 62

What is a decision support system?

Question 63

Why might businesses want to use a decision support system to analyze data that reveal what consumers do in the marketplace?

A) To be able to send them tailor-made advertisements
B) To be able to close the customer service department
C) To be able to reduce production costs
D) To be able to stabilize employee turnover
E) To be able to manage long-term costs

Question 64

What type of users would download spyware?

A) Users seeking to prevent viruses from attacking
B) Users who are unaware that their computer activities will be monitored
C) Users who wish to prevent spam from entering their computer
D) Users who want easy access to their coworkers' files
E) Users who are keen to share documents

Question 65

What is spam?

A) A form of firewall
B) Intellectual property
C) Junk e-mail
D) A form of hacking
E) Wireless mooching

Question 66

Describe the role of information systems,the different types of information systems,and how businesses use such systems.

Question 67

Which type of IT threat can spread without a computer user needing to open any software?

A) Worms
B) Trojan horses
C) Spam
D) Spyware
E) Computer viruses

Question 68

Phishing or pharming involve which of the following?

A) Intellectual property theft
B) Firewalls that prevent hacking
C) Viruses sent from one station to another in a LAN
D) Deceptive e-mails that imitate popular Web sites
E) Trading of company secrets

Question 69

Computer-aided design (CAD)can increase the productivity of knowledge workers.

Question 70

A computer-aided design (CAD)system could help a sales manager learn what sales levels will likely result from various levels of advertising expenditures.

Question 71

What is the purpose of a knowledge information system?

Question 72

What do manufacturers use to design and control equipment used in the creation of products?

A) Computer-aided design
B) Information linkages
C) Computer-aided manufacturing
D) Decision support systems
E) Knowledge software

Question 73

Through data mining,a manager can access demographic information on customers,for example,in order to decide which advertising media may be best to use.

Question 74

What is the difference between data and information?

Question 75

Which term refers to the unauthorized stealing of personal information from a computer system?

A) Espionage
B) Leverage
C) Denial of service
D) Identity theft
E) Network flooding

Question 76

What type of system aids in the decision-making process by creating virtual business models and then test them with data?

A) Computer-aided design
B) Information linkages
C) Computer-aided manufacturing
D) Decision support systems
E) Knowledge software

Question 77

What is the electronic collection,storage,and retrieval of data referred to as?

A) Management information systems
B) Data warehousing
C) Data mining
D) Information linkage
E) Knowledge information systems

Question 78

In order for a virus to spread from computer to computer,what must it always attach itself to first?

A) All available computer memory
B) A worm
C) A router
D) A piece of hardware
E) A program

Question 79

Which cybercriminal activity refers to the act of luring Internet users to bogus Web sites?

A) Computer virus distribution
B) Spamming
C) Phishing
D) Trojan horse distribution
E) Piracy

Question 80

The application of electronic technologies for searching,sifting,and reorganizing pools of data to uncover useful information is called data warehousing.