Deck 18: Managers As Leaders

Question 1

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
The least-preferred co-worker questionnaire measures whether a person is task or relationship oriented.

Answer 1

True

Question 2

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler's contingency model of leadership style effectiveness depends on the ability and willingness of the subordinates.

Answer 2

False

Question 3

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Trait leadership theory ignores ________.

A)the characteristics of group members
B)situational factors in the leadership research
C)the interactions of leaders and their group members as well as situational factors
D)the interactions of leaders
E)the specific characteristics that leaders possess

Answer 3

C

Question 4

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Leadership identifies a process while leader identifies a person.

Question 5

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
The ________ style of leadership describes a leader who tends to involve employees in decision making, delegate authority, encourage participation in deciding work methods and goals, and use feedback as an opportunity for coaching employees.

A)democratic
B)laissez-faire
C)autocratic
D)cultural
E)behavioural

Question 6

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Persons who are able to influence others and who possess managerial authority are termed ________.

A)managers
B)organisers
C)team members
D)visionaries
E)leaders

Question 7

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following is NOT mentioned in the textbook as one of the three leadership styles explored in the University of Iowa studies?

A)cultural style
B)democratic style
C)autocratic style
D)laissez-faire style
E)both A and C

Question 8

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to the Ohio State studies, which of the following dimensions of leader behaviour refers to the extent to which a leader is likely to define and structure his or her role and the roles of group members in the search for goal attainment?

A)psychological structure
B)intelligence structure
C)initiating structure
D)consideration structure
E)democratic structure

Question 9

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
A major goal of behavioural leadership studies is to find ways to train people to be leaders.

Question 10

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler assumed a person's leadership style was adjusted based on the situation.

Question 11

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
The managerial grid offers no answers to the question of what makes a manager an effective leader.

Question 12

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
A democratic style leader is a leader who dictates work methods, makes unilateral decisions and limits employee participation.

Question 13

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following describes the leadership style in which a leader tended to centralise authority, dictate work methods, make unilateral decisions and limit employee participation?

A)autocratic style
B)cultural style
C)laissez-faire style
D)democratic style
E)behavioural style

Question 14

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Managers and leaders are the same.

Question 15

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In a short essay, list and discuss the seven traits associated with leadership.

Question 16

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to the Ohio State studies, the dimension of leader behaviour that is defined as the extent to which a leader had job relationships characterised by mutual trust and respect for group members' ideas and feelings is called ________.

A)initiation
B)cultural
C)consideration
D)physical
E)democratic

Question 17

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following describes the leadership style in which the leader generally gives the group complete freedom to make decisions and complete the work in whatever way it sees fit?

A)laissez-faire style
B)autocratic style
C)cultural style
D)democratic style
E)behavioural

Question 18

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Traits such as honesty and integrity are NOT very useful for identifying who is suited and who is not suited to be a leader.

Question 19

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Leaders influence a group toward the achievement of goals.

Question 20

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Not all leaders have the capabilities or skills needed to hold managerial positions.

Question 21

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Vroom and Yetton's path-goal model related leadership behaviour and participation to decision making.

Question 22

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
The least-preferred co-worker questionnaire was developed by ________.

A)French and Raven
B)Robert House
C)Fred Fiedler
D)Victor Vroom
E)David McClelland

Question 23

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler's model of leadership was the first ________ model.

A)team
B)contingency
C)path-goal
D)empowerment
E)visionary

Question 24

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to Fiedler's research, relationship-oriented leaders seemed to perform better in very unfavourable situations.

Question 25

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Who developed the first contingency model for leadership?

A)Fiedler
B)Adler
C)Blake and Mouton
D)Schmidt
E)Lewin

Question 26

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following is true concerning Fiedler's least-preferred co-worker questionnaire?

A)A high LPC would be a relationship-oriented leader.
B)A low LPC would be a task-oriented leader.
C)Leadership style is dynamic depending on the situation.
D)Leaders are either task or relationship oriented.
E)Fiedler assumed that leadership style was contextual.

Question 27

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Review of the major studies undertaken to test the overall validity of the Fiedler model generally supported the model.

Question 28

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler identified three contingency dimensions: leader-member relations, task structure and reward power.

Question 29

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to Fiedler's research, task-oriented leaders tended to perform better in situations that are very favourable to them and in situations that were very unfavourable.

Question 30

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Robert House's path-goal theory takes key elements from the expectancy theory of motivation.

Question 31

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
The Situational Leadership® Model focuses on followers' readiness.

Question 32

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler's least-preferred co-worker questionnaire seeks to measure what leadership factor?

A)leader traits
B)subordinate needs
C)situation
D)leader's style
E)subordinate co-worker influence

Question 33

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Path-goal theory holds that subordinates with an external locus of control will be more satisfied with a directive style.

Question 34

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Robert House's supportive leader consults with subordinates and uses their suggestions before making a decision.

Question 35

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following are two of the three key situational factors Fiedler felt were important in determining leader effectiveness?

A)organisational success and position power
B)leader-member relations and maturity of followers
C)maturity of organisation and subordinates
D)task structure and leader-member relations
E)organisational age and task structure

Question 36

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler's term ________ refers to the degree to which the job assignments are formalised and procedurised.

A)position power
B)leader-member relations
C)task structure
D)authority
E)power relationship

Question 37

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler's dimension termed ________ is the degree of confidence, trust and respect subordinates had for their leader.

A)leader-member relations
B)position power
C)task structure
D)power relationship
E)authority

Question 38

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
The degree to which the job assignments are formalised and procedurised is the ________ contingency dimension according to Fiedler.

A)leader-member relations
B)centralisation
C)task structure
D)position power
E)subordinate maturity

Question 39

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Robert House assumed that leadership style changes depending on the situation.

Question 40

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler assumed a person's leadership style was ________.

A)relative
B)contingent
C)fixed
D)team oriented
E)dimensional

Question 41

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
A leader who sets challenging goals and expects very high performance levels from subordinates would be classified as what type of leader, according to path-goal theory?

A)democratic
B)supportive
C)participative
D)achievement oriented
E)directive

Question 42

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to Fiedler, the two ways to improve leadership effectiveness are to change the situation to fit the leader or ________.

A)change the leader
B)apply systematic pressure
C)train the leader
D)train the employees
E)enhance the reward system

Question 43

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to path-goal theory, a leader who is friendly and shows concern for the needs of subordinates is termed ________.

A)directive
B)participative
C)authoritative
D)achievement oriented
E)supportive

Question 44

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to path-goal theory, a manager who consults with subordinates and uses their suggestions would be exhibiting what type of leadership behaviour?

A)achievement oriented
B)supportive
C)directive
D)participative
E)authoritative

Question 45

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to Fiedler, in what types of situations do task-oriented leaders perform best?

A)very favourable, very unfavourable
B)very favourable, favourable
C)very unfavourable, unfavourable
D)very favourable, unfavourable
E)moderately favourable, moderately unfavourable

Question 46

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In situational leadership, which of the following leadership styles describes a leader who provides little direction or support?

A)referring
B)telling
C)selling
D)delegating
E)participating

Question 47

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following is NOT a leadership behaviour identified in House's path goal theory?

A)supportive leader
B)achievement-oriented leader
C)transactional leader
D)participative leader
E)directive leader

Question 48

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to path-goal theory, a leader who lets subordinates know what's expected of them, schedules work to be done and gives specific guidance as to how to accomplish tasks is termed ________.

A)supportive
B)achievement oriented
C)authoritative
D)participative
E)directive

Question 49

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In the path-goal theory, which of the following is included in the class of contingency variables termed 'environment'?

A)task structure and formal authority system
B)locus of control and experience
C)perceived ability
D)employee satisfaction
E)participative leadership

Question 50

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to the textbook, the ________ theory is a contingency theory that focuses on followers' readiness.

A)active leadership
B)passive leadership
C)consideration leadership
D)situational leadership
E)inactive leadership

Question 51

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Overall, the validity of the Fiedler contingency model could be described as ________.

A)unsupportive
B)inconclusive
C)supportive
D)very unsupportive
E)moderately supportive

Question 52

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to Fiedler, in what type of situations do relationship-oriented leaders perform best?

A)unfavourable
B)very favourable
C)very unfavourable
D)favourable
E)moderately favourable

Question 53

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to Fiedler, if a group situation was rated as highly unfavourable and was led by a relationship leader, the group's performance could be improved by ________.

A)restructuring tasks
B)retraining followers
C)empowering employees
D)changing the leader's style
E)reducing the leader's authority

Question 54

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Path-goal theory identifies two classes of situation variables that moderate the leadership-behaviour outcome as ________.

A)tact and relationship
B)path and goal
C)people and history
D)environment and subordinates
E)high task and high relationship

Question 55

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In House's path-goal theory, the task structure a subordinate works with would be important in understanding the ________ variable that moderates the leader behaviour-outcome relationship.

A)work group
B)subordinate
C)environmental
D)leader
E)authority system

Question 56

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In contrast to Fiedler's contingency theory, House's path-goal theory assumes leaders are ________.

A)flexible
B)managers
C)visionary
D)trained
E)born

Question 57

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Fiedler's term ________ refers to the degree of influence a leader has over power-based activities.

A)leader-member relations
B)respect
C)position power
D)responsibility
E)task structure

Question 58

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Who developed path-goal theory?

A)Schmidt
B)House
C)Fiedler
D)Blake and Mouton
E)Lewin

Question 59

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In the Hersey-Blanchard leadership theory, the main role of the leader is to facilitate and communicate in which of the following leadership styles?

A)telling
B)selling
C)delegating
D)referring
E)participating

Question 60

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following leadership styles describes a leader who provides both directive and supportive behaviour?

A)telling
B)delegating
C)referring
D)selling
E)participating

Question 61

Scenario-based questions: Jack and Jill
Jack Jones and Jill Smith are both managers at a medium-sized medical supply firm.Jack emphasises to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas.He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach.Jill has tried hard to build a good rapport with her employees and knows each of their families.She encourages her employees to work hard, but to be certain to take time for themselves and their families.
Refer to Jack and Jill (Scenario).Fiedler's contingency model would classify Jill as ________ oriented.

A)relationship
B)achievement
C)organisation
D)employee
E)task

Question 62

Scenario-based questions: Jack and Jill
Jack Jones and Jill Smith are both managers at a medium-sized medical supply firm.Jack emphasises to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas.He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach.Jill has tried hard to build a good rapport with her employees and knows each of their families.She encourages her employees to work hard, but to be certain to take time for themselves and their families.
Refer to Jack and Jill (Scenario).The overall validity of the Fiedler model seems to be ________.

A)generally positive
B)generally negative
C)overwhelmingly negative
D)inconclusive
E)overwhelmingly positive

Question 63

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
Refer to The Path to Leadership (Scenario).Brooke generally lets subordinates know what's expected of them, schedules work to be done and gives specific guidance as to how to accomplish tasks.Brooke would be termed a(n)________ leader.

A)supportive
B)achievement-oriented
C)directive
D)participative
E)charismatic

Question 64

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to the textbook, which of the following is NOT one of the predictions from the path-goal theory?

A)Directive leadership will lead to higher employee satisfaction when there is substantive conflict within a work group.
B)The clearer and more bureaucratic the formal authority relationships, the more leaders should exhibit supportive behaviour and de-emphasise directive behaviour.
C)Supportive leadership results in high employee performance and satisfaction when subordinates are performing structured tasks.
D)Directive leadership is likely to be perceived as redundant among subordinates with high-perceived ability or with considerable experience.
E)Directive leadership leads to greater satisfaction when tasks are highly structured and well laid out than when tasks are ambiguous or stressful.

Question 65

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
Refer to The Path to Leadership (Scenario).Lately, Brooke has been setting challenging goals and expecting subordinates to perform at their highest level.She is acting as a(n)________ leader.

A)directive
B)achievement-oriented
C)participative
D)charismatic
E)supportive

Question 66

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
Refer to The Path to Leadership (Scenario).Brooke should understand that the path-goal theory is a(n)________ model of leadership that extracts key elements from the expectancy theory of motivation.

A)contingency
B)untested
C)fixed
D)alternative
E)charismatic

Question 67

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
A charismatic leader is willing to take risks in order to achieve his or her vision.

Question 68

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
In a short essay, explain Fiedler's contingency model for leadership.Next discuss the least-preferred co-worker (LPC)questionnaire and the three key situational factors for determining leader effectiveness.

Question 69

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In House's path-goal theory, which of the following is included in the class of contingency variables termed 'follower'?

A)formal authority system
B)employee satisfaction
C)task structure
D)locus of control
E)performance

Question 70

Scenario-based questions: Jack and Jill
Jack Jones and Jill Smith are both managers at a medium-sized medical supply firm.Jack emphasises to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas.He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach.Jill has tried hard to build a good rapport with her employees and knows each of their families.She encourages her employees to work hard, but to be certain to take time for themselves and their families.
Refer to Jack and Jill (Scenario).Fiedler would expect that the best leadership style was a function of ________.

A)type of process, personality of employees and power of leader
B)formal authority, production process and personality of employees
C)leader-member relations, task structure and position power
D)chain of command, relationships and power
E)type of organisation, personality of leader and education of employees

Question 71

Scenario-based questions: Jack and Jill
Jack Jones and Jill Smith are both managers at a medium-sized medical supply firm.Jack emphasises to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas.He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach.Jill has tried hard to build a good rapport with her employees and knows each of their families.She encourages her employees to work hard, but to be certain to take time for themselves and their families.
Refer to Jack and Jill (Scenario).Which of the following would be assumed by Fiedler's contingency model about the leadership styles of Jack and Jill?

A)The leadership styles can be adjusted to fit the situation.
B)Jack and Jill can be expected to be equally successful.
C)Jack's style is well suited for unstructured tasks.
D)The leadership styles are fixed, regardless of the situation.
E)The leadership styles can be changed with appropriate training.

Question 72

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
In a short essay, discuss the path-goal leadership theory developed by Robert House.Next, list and explain the four leadership behaviours based on the path-goal leadership theory.

Question 73

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Which of the following is NOT one of the hypotheses that have evolved from the path-goal theory?

A)Supportive leadership results in high employee performance and satisfaction when subordinates are performing structured tasks.
B)Directive leadership is likely to be perceived as redundant among subordinates with highly perceived ability or with considerable experience.
C)The more clear and bureaucratic the formal authority relationships, the more leaders should exhibit supportive behaviour and de-emphasise directive behaviour.
D)Subordinates with an external locus of control will be more satisfied with a participative style.
E)Directive leadership will lead to higher employee satisfaction when there is substantive conflict within a work group.

Question 74

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
In the path-goal theory, which of the following is included in the class of contingency variables termed 'environment'?

A)perceived ability
B)locus of control and experience
C)task structure and formal authority system
D)performance
E)employee satisfaction

Question 75

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
Research on path-goal theory could be summarised as ________.

A)positive support
B)very unsupportive
C)negative support
D)inconclusive
E)varying widely as supportive and non-supportive

Question 76

Scenario-based questions: Jack and Jill
Jack Jones and Jill Smith are both managers at a medium-sized medical supply firm.Jack emphasises to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas.He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy-handed approach.Jill has tried hard to build a good rapport with her employees and knows each of their families.She encourages her employees to work hard, but to be certain to take time for themselves and their families.
Refer to Jack and Jill (Scenario).Fiedler's contingency model would classify Jack as ________ oriented.

A)achievement
B)organisation
C)relationship
D)employee
E)task

Question 77

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
In a short essay, discuss the Situational Leadership® theory as developed by Paul Hersey and Ken Blanchard.Next, list and discuss the four specific leadership styles and the four stages of follower readiness as defined by Hersey and Blanchard.

Question 78

Scenario-based questions: Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
According to the path-goal theory, directive leadership will lead to higher employee satisfaction when there is ________ within a work group.

A)high structure
B)substantial conflict
C)a visionary leader
D)internal locus of control
E)cohesiveness

Question 79

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
Refer to The Path to Leadership (Scenario).Brooke would like to become a participative leader.She should ________.

A)consult with subordinates and use their suggestions before making a decision
B)be more concerned with tasks
C)let subordinates know what's expected of them, schedule work to be done and give specific guidance as to how to accomplish tasks
D)be friendly and show concern for the needs of subordinates
E)set challenging goals and expect subordinates to perform at their highest level

Question 80

Scenario-based questions: The Path to Leadership
Brooke is a manager of the night shift in a nursing home.She has been reading information about House's path-goal theory and would like to apply that information to becoming a better leader.
Refer to The Path to Leadership (Scenario).Brooke has decided that the appropriate leadership style would be to show friendliness and concern for the needs of her subordinates.She wishes to be a(n)________ leader.

A)achievement-oriented
B)charismatic
C)participative
D)supportive
E)directive