Deck 5: The Verbal Dimension of Communication

Question 1

We can work to entirely eliminate misunderstandings if we work hard enough.

Answer 1

False

Question 2

Because of the arbitrary nature of symbols,we can 

A)create private communication codes,words,and terms.
B)create new words,terms,and rules.
C)create symbols based on a range meanings in a culture
D)create explanations of why misunderstandings occur and then work to punctuate correctly.
E)create shared understandings of what communication means and what kinds of communication are and are not appropriate

Answer 2

A

Question 3

"One day I won't have to worry about money.One day I'll make a great salary." These statements illustrate

A)arbitrary thought.
B)loaded language.
C)hypothetical thought.
D)symbolic organization.
E)symbolic evaluation.

Answer 3

C

Question 4

When we don't agree on indexing,problems arise in communication.

Question 5

Which of the following is a constitutive communication rule?

A)Smiling shows respect and friendliness.
B)Do not address elders by their first names.
C)Do not talk in church.
D)Avoid talking about finances or politics when meeting new people.
E)Do not raise your voice when angry.

Question 6

Which is the most abstract term in the following words?

A)animal
B)Bessie,our cow
C)farm animal
D)bovine
E)large animal

Question 7

Our ability to manage how we appear is referred to as

A)facework
B)punctuation.
C)perspective.
D)perception.
E)indexing. 

Question 8

Jackson says,"Erica is irrational."  This statement is an example of 

A)totalizing
B)static evaluation. 
C)a euphemism.
D)indexing.
E)hypothetical thought. 

Question 9

Roger was sitting in class listening to his broadcasting professor talk about blogs,wikis,and memes. Roger was diligently taking notes and providing feedback. Roger's participation could be viewed as respectful based on a  

A)regulative rule.
B)constitutive rule.
C)stereotype.
D)personal construct. 
E)hypothetical thought. 

Question 10

We have to interpret the meaning of symbols.

Question 11

Which of the following is a regulative communication rule?

A)Hugging is a way to show care and friendship.
B)Making eye contact and nodding are ways to show interest and respect.
C)To demonstrate romantic interest,stand close to the other person,touch him or her gently,and laugh at his or her jokes.
D)Ignoring someone shows anger or dislike.
E)Do not argue at the dinner table.

Question 12

"I felt really embarrassed when Delice told my secret." This is an example of ____.

A)You-language.
B)abstraction
C)dual perspective
D)hypothetical language
E)owning your feelings and thoughts

Question 13

We follow communication rules even when we are not consciously aware of them.

Question 14

Marcia called the man who cut in front of her in line an old geezer. "Old geezer" is a term which would be considered 

A)ambiguous language
B)totalizing language
C)prescriptive language
D)loaded language
E)indexing language

Question 15

When you state that symbols are not intrinsically connected to what they represent,you are asserting which of the following statements?

A)Symbols are powerful.
B)Symbols are arbitrary.
C)Symbols are ambiguous.
D)Symbols create meaning.
E)Symbols have multiple interpretations.

Question 16

The ability to recognize another person's perspective as well as your own is called

A)dual perspective.
B)empathy.
C)abstraction.
D)self-reflection.
E)owning your own feelings. 

Question 17

Which of the following is NOT true about symbolic activities?

A)Symbols define.
B)Symbols evaluate.
C)Symbols organize perceptions.
D)Symbols allow hypothetical thought.
E)Symbols are neutral.

Question 18

Which of the following is a suggestion for enhancing effectiveness in verbal communication?

A)Use the most complex language you know so that you sound informed.
B)Own your feelings and thoughts.
C)Seek to talk more than your conversational partner.
D)Use abstract language as often as possible.
E)Engage about evenly in I language and you language.

Question 19

Olivia says to Erika,"Do you know Adam?" Erika replies,"Oh yeah,he's that gay guy from our dorm,right?" By calling Adam,"that gay guy," Erika is ____ Adam.

A)totalizing
B)using loaded language to refer to
C)using a euphemism about
D)engaging in doublespeak about
E)indexing

Question 20

Which of the following is the single most important guideline for effective verbal communication?

A)Engage in the dual perspective.
B)Own your feelings and thoughts.
C)Respect what others say about their feelings and ideas.
D)Strive for accuracy and clarity.
E)Engage about evenly in I language and you language.

Question 21

When we label people,we focus attention on particular aspects of them.

Question 22

____________________ defines the start and stop of interpersonal communication episodes.

Question 23

____________________ teach us who can say what to whom in what situations and in what manner.

Question 24

Engaging in the dual perspective is the single most important guideline for effective verbal communication.

Question 25

Symbols are ambiguous which means their meanings are fixed in an absolute way.

Question 26

An example of a regulative rule would be an answer to the question: "when is it appropriate to interrupt others?"

Question 27

Symbols are not _______________which means they are not concrete or tangible.

Question 28

Social interactions tend to adhere to rules that are widely shared in a society.

Question 29

Symbols are intrinsically connected to their meaning.

Question 30

The ____________________ involves recognizing another person's point of view and taking that into account when you communicate.

Question 31

Indexing refers to a technique that allows us to note that our statements reflect only specific times and circumstances. 

Question 32

One should evenly engage in I language and you language.

Question 33

Because symbols are ____________________ their meanings are not clear-cut or fixed.

Question 34

Because symbols organize thought,they allow us to think about abstract concepts which can then in turn lead to distorted thinking.

Question 35

Loaded language consists of words that strongly slant perceptions and their meanings.

Question 36

Ambiguous language is a common problem in romantic relationships.

Question 37

The statement,"You hurt me," is an example of ____________________ language.

Question 38

Mrs.Sounders faces her students and puts her hands on her hips to signal that class has begun.This is an example of punctuation.

Question 39

____________________ define what communication means and what kinds of communication are and are not appropriate in various situations.

Question 40

Intimate partners infrequently need to negotiate private rules to guide how they will communication with each other and what certain things mean.

Question 41

Define dual perspective.What are the benefits of engaging in dual perspective?

Question 42

We learn regulative and constitutive rules from our families,and they may differ between families.What are two communication rules that you learned from your family? How did you learn each rule? How did learning that rule as a child affect your communication as an adult.

Question 43

What are the three fundamental properties of symbols?

Question 44

Darlene says,"Mitch is so selfish! It's just who he IS!" Darlene is using a(n)____________________.

Question 45

____________________ consists of statements,often using the word "is" to suggest that something is inherent or fixed.

Question 46

____________________ is a technique to note that statements reflect only specific times and circumstances.

Question 47

____________________ consists of words that strongly slant perceptions and meanings.

Question 48

____________________ is the use of a single label to represent the whole person.