Deck 6: Selecting New Employees
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Deck 6: Selecting New Employees
1
Michael has been successful as a library assistant.In his past two jobs,he was able to wander through the library,meet library patrons,and talk about books.Michael is outgoing and likes to talk to new people.He joined Acme Global as a Records Technician.The job is similar to that of a library assistant,but does not have as much contact with other people.Most days,Michael works alone.As a result,he is feeling unhappy and unmotivated in the job.His supervisor is not pleased with his performance.It appears that the records technician job lacks ______ for Michael.
A) ability-job fit
B) personality-job fit
C) person-organization fit
D) ability-person fit
A) ability-job fit
B) personality-job fit
C) person-organization fit
D) ability-person fit
B
2
______ is an assessment of whether a test measures knowledge or understanding of the items it is supposed to measure.
A) Content validity
B) Construct validity
C) Criterion-related validity
D) Reliability
A) Content validity
B) Construct validity
C) Criterion-related validity
D) Reliability
A
3
Most evaluators ranked ______ as the most important item in a job interview-even above analytical thinking.
A) cultural fit
B) personality-job fit
C) ability-job fit
D) person-organization fit
A) cultural fit
B) personality-job fit
C) ability-job fit
D) person-organization fit
A
4
______ is the extent to which a test measures what it claims to measure.
A) Reliability
B) Fitness
C) Validity
D) Interest
A) Reliability
B) Fitness
C) Validity
D) Interest
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5
______ fit deals with the cultural and structural characteristics of the organization and how well the candidate will fit within that structure and culture.
A) Cultural
B) Personality-job
C) Ability-job
D) Person-organization
A) Cultural
B) Personality-job
C) Ability-job
D) Person-organization
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6
The Uniform Guidelines on Employee Selection Procedures define the concept of "tests for employment" that are used in either the ______ process or other employment actions.
A) selection
B) simulation
C) validity
D) reliability
A) selection
B) simulation
C) validity
D) reliability
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7
______ is the process of choosing the best-qualified applicant who was recruited for a given job.
A) Simulation
B) Selection
C) Negligent hire
D) Validity
A) Simulation
B) Selection
C) Negligent hire
D) Validity
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8
______ were created to guide employers in their efforts to comply with federal laws concerning all employment decisions,and especially the selection process.
A) Equal employment tests
B) Selection Modules on Employee Selection Procedures
C) Guidance Principles on Employee Selection Procedures
D) Uniform Guidelines on Employee Selection Procedures
A) Equal employment tests
B) Selection Modules on Employee Selection Procedures
C) Guidance Principles on Employee Selection Procedures
D) Uniform Guidelines on Employee Selection Procedures
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9
When Jacqueline was hired by Acme Global to be an office cleaner,the human resource management department skipped the background check.Now Jacqueline has pass keys to all the offices in one of Acme Global's buildings.What a background check would have revealed is that Jacqueline has several past convictions for assault.This could be a case of ______.
A) compensatory selection
B) a negligent hire
C) unfitness for duty
D) compensatory recruitment
A) compensatory selection
B) a negligent hire
C) unfitness for duty
D) compensatory recruitment
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10
______ involves matching the candidate's intellectual and physical skills to those of the job being filled.
A) Person-organization fit
B) Cognitive analytics
C) Ability-job fit
D) Personality-ability fit
A) Person-organization fit
B) Cognitive analytics
C) Ability-job fit
D) Personality-ability fit
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11
______ is the consistency of a test measurement.
A) Interest
B) Fitness
C) Reliability
D) Validity
A) Interest
B) Fitness
C) Reliability
D) Validity
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12
______ provide(s)information that can be used to avoid discriminatory hiring practices as well as discrimination in other employment decisions.
A) Criterion-related validity
B) Reliability
C) Construct validity
D) Uniform Guidelines on Employee Selection Procedures
A) Criterion-related validity
B) Reliability
C) Construct validity
D) Uniform Guidelines on Employee Selection Procedures
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13
Managers have to analyze the set of ______ in each subordinate or new hire and understand that person's individual limitations.
A) traits
B) abilities
C) contents
D) interests
A) traits
B) abilities
C) contents
D) interests
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14
In selection,mismatches between employees and jobs can cause a drop in ______.
A) sustainability
B) productivity
C) customer feedback
D) affirmative action
A) sustainability
B) productivity
C) customer feedback
D) affirmative action
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15
______ is an assessment of the ability of a test to measure some other factor related to the test.
A) Reliability
B) Criterion-related validity
C) Construct validity
D) Criterion-related validity
A) Reliability
B) Criterion-related validity
C) Construct validity
D) Criterion-related validity
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16
______ is a legal concept that says if the organization hires someone who may pose a danger to coworkers,customers,suppliers,or other third parties,and if that person then harms someone else in the course of working for the company,then the company can be held liable for the individual's actions
A) Negligent hire
B) Fitness-for-duty test
C) Constructing
D) Simulation
A) Negligent hire
B) Fitness-for-duty test
C) Constructing
D) Simulation
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17
One of the major problems in using ______ as the primary criterion in selection is that we end up not getting the best person for a particular job.
A) person-organization fit
B) ability-job fit
C) cultural fit
D) personality-job fit
A) person-organization fit
B) ability-job fit
C) cultural fit
D) personality-job fit
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18
Concern with introversion versus extroversion is associated with ______ fit.
A) ability-job
B) personality-job
C) person-organization
D) personality-ability
A) ability-job
B) personality-job
C) person-organization
D) personality-ability
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19
The marketing department at Acme Global is loosely structured with little hierarchy.This allows for different employees to take the lead on different projects based on their work loads and their interests.Hans joined the department from a company at which the marketing department had clear lines of authority.He quit Acme Global after 2 months saying that he just could not figure out how to contribute to the department.It appears that the Acme Global job lacked ______ for Hans.
A) ability-job fit
B) personality-job fit
C) person-organization fit
D) ability-person fit
A) ability-job fit
B) personality-job fit
C) person-organization fit
D) ability-person fit
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20
______ measures a theoretical concept or trait that is not directly observable.
A) Criterion-related validity
B) Content validity
C) Reliability
D) Construct validity
A) Criterion-related validity
B) Content validity
C) Reliability
D) Construct validity
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21
As part of the ______ process,the recruited candidates are typically asked to complete an application to provide biographical data.
A) validity
B) simulation
C) selection
D) recruitment
A) validity
B) simulation
C) selection
D) recruitment
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22
The ______ validity measure would be most associated with the measurement of "honesty."
A) high-level
B) criterion-related
C) content
D) construct
A) high-level
B) criterion-related
C) content
D) construct
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23
Which of the following application form questions can a company legally ask?
A) Do you have any disabilities that would prevent you from performing the job?
B) What language do you speak when not on the job?
C) Can you provide a reference from a religious leader?
D) How much longer do you plan to work before retiring?
A) Do you have any disabilities that would prevent you from performing the job?
B) What language do you speak when not on the job?
C) Can you provide a reference from a religious leader?
D) How much longer do you plan to work before retiring?
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24
A(n)______ can be reliable but not valid,but it can't be valid without being reliable.
A) test
B) interest
C) criterion
D) personality
A) test
B) interest
C) criterion
D) personality
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25
A(n)______ gives the company information on the applicant in a standard form.
A) resume
B) application
C) phone call
D) e-mail
A) resume
B) application
C) phone call
D) e-mail
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26
______ tests measure the psychological traits or characteristics of applicants to determine suitability for performance in a specific type of job.
A) Personality
B) Skills
C) Interest
D) Cognitive ability
A) Personality
B) Skills
C) Interest
D) Cognitive ability
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27
The ______ validation method shows a strong relationship between score on a test and performance on the job.
A) low-level
B) criterion-related
C) content
D) high-level
A) low-level
B) criterion-related
C) content
D) high-level
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28
When an organization compares a score on a selection test to the job performance of existing workers in that job,the organization is using ______ validity.
A) construct
B) content
C) convective
D) criterion-related
A) construct
B) content
C) convective
D) criterion-related
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29
A typing test given to candidates for positions where they would need to be able to type would have ______ validity.
A) low-level
B) criterion-related
C) content
D) high-level
A) low-level
B) criterion-related
C) content
D) high-level
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30
An application almost always has some legal language or "______" that must be agreed to by the applicant.
A) validity
B) constructs
C) nondisclosures
D) disclosures
A) validity
B) constructs
C) nondisclosures
D) disclosures
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31
______ tests measure a job candidate's intellectual curiosity and motivation in a particular field.
A) Skills
B) Personality
C) Cognitive ability
D) Interest
A) Skills
B) Personality
C) Cognitive ability
D) Interest
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32
Many managers have found a "test" on the Internet that they then decide to use as a candidate screening device.In many cases,the test has no evidence of ______ and should therefore not be used in a selection process.
A) simulation
B) appropriateness
C) fitness
D) validation
A) simulation
B) appropriateness
C) fitness
D) validation
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33
Organizations use ______ and résumés for much the same reasons-to figure out the applicant's basic skill set,background,work history,education,and other core information.
A) applications
B) phone calls
C) interviews
D) simulations
A) applications
B) phone calls
C) interviews
D) simulations
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34
Kelsey took her driving test on Tuesday.Unfortunately,her results were lost when the computer crashed.She retook the test on Wednesday and received the same score.It is clear that the driving test has ______.
A) criterion-related validity
B) inter-rater reliability
C) test-retest reliability
D) chronology-test reliability
A) criterion-related validity
B) inter-rater reliability
C) test-retest reliability
D) chronology-test reliability
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35
According to the UGESP,______ are anything that is used as a basis for employment decisions.
A) uniform guidelines
B) job fits
C) employment tests
D) employer guides
A) uniform guidelines
B) job fits
C) employment tests
D) employer guides
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36
If a selection test is not ______,it cannot be valid.
A) personal
B) critical
C) negligent
D) reliable
A) personal
B) critical
C) negligent
D) reliable
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37
Organizations want selection measures to be ______,meaning they are consistent over time and between people.
A) inconsistent
B) reliable
C) variable
D) personal
A) inconsistent
B) reliable
C) variable
D) personal
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38
When verifying the information on a résumé,organizations should check the ______ level,because this is one of the most commonly exaggerated items on a résumé or application.
A) knowledge
B) skills
C) abilities
D) education
A) knowledge
B) skills
C) abilities
D) education
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39
______ percentage of midsize and large companies use personality and ability assessments for entry and midlevel management positions to help ensure the right fit between the job candidate and the job.
A) Forty
B) Twenty
C) Eighty
D) One hundred
A) Forty
B) Twenty
C) Eighty
D) One hundred
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Unlock Deck
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40
Privacy laws do not prevent universities from providing the following information to a third party without consent from the job candidate.
A) whether the job candidate has a degree from the school
B) the job candidate's transcripts from the school
C) the job candidate's current grades for the semester
D) the job candidate's disciplinary record from the school
A) whether the job candidate has a degree from the school
B) the job candidate's transcripts from the school
C) the job candidate's current grades for the semester
D) the job candidate's disciplinary record from the school
Unlock Deck
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41
In a(n)______ test,an organization provides the type of work that the candidate would perform on the job and asks the candidate to perform the tasks under some type of controlled conditions.
A) work sample
B) interview
C) physical exam
D) cognitive ability
A) work sample
B) interview
C) physical exam
D) cognitive ability
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42
______ tests are assessments of general intelligence or of some type of aptitude for a particular job.
A) Interest
B) Skills
C) Cognitive ability
D) Personality
A) Interest
B) Skills
C) Cognitive ability
D) Personality
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43
In a(n)______ interview,there are no preplanned questions or sequence of topics.
A) structured
B) semi-structured
C) semi-unstructured
D) unstructured
A) structured
B) semi-structured
C) semi-unstructured
D) unstructured
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44
In a(n)______ interview,all candidates are asked the same list of prepared questions.
A) unstructured
B) structured
C) semi-structured
D) semi-unstructured
A) unstructured
B) structured
C) semi-structured
D) semi-unstructured
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45
Trevor requires all applicants take a paper-and-pencil test with questions like "If a customer accidentally gave you too much money,would you return the excess?" Trevor is giving his applicants a(n)______ test.
A) genetic
B) honesty
C) personality
D) cognitive ability
A) genetic
B) honesty
C) personality
D) cognitive ability
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46
The first step in preparing to conduct an interview is to ______.
A) develop questions for each candidate
B) prepare a realistic job preview
C) plan the type of interview
D) review the job description and specifications
A) develop questions for each candidate
B) prepare a realistic job preview
C) plan the type of interview
D) review the job description and specifications
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47
Joseph is hiring a doctor to work in one of Acme Global's field offices.The doctor may have to perform complicated surgeries from time to time.Joseph can test each candidate's abilities using a(n)______,all without risking the life of a real patient.
A) work sample
B) cognitive test
C) integrity test
D) simulation
A) work sample
B) cognitive test
C) integrity test
D) simulation
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48
When hiring forklift drivers,Acme Global provides at test that involves driving a forklift to move pallets from one place to another.This would be an example of a ______ test.
A) work sample
B) cognitive ability
C) mechanical design
D) spatial aptitude
A) work sample
B) cognitive ability
C) mechanical design
D) spatial aptitude
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49
Alexander requires all applicants for jobs on the loading dock to demonstrate their proficiency in using tools such as the hand truck.Alexander is giving his applicants a(n)______ test.
A) cognitive ability
B) physical skills
C) personality and interest
D) drug
A) cognitive ability
B) physical skills
C) personality and interest
D) drug
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50
Haley requires all applicants take a paper-and-pencil test with logic and math problems on it.Haley is giving her applicants a(n)______ test.
A) honesty
B) skills
C) personality and interest
D) cognitive ability
A) honesty
B) skills
C) personality and interest
D) cognitive ability
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51
There is some significant evidence that,at least in personality-based honesty or integrity tests,applicants have trouble ______ answers to the test.
A) faking
B) understanding
C) validating
D) assessing
A) faking
B) understanding
C) validating
D) assessing
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52
______ are places where job applicants undergo a series of tests,interviews,and simulated experiences to determine their potential for a particular job.
A) Selection areas
B) Simulation chambers
C) Work samples
D) Assessment centers
A) Selection areas
B) Simulation chambers
C) Work samples
D) Assessment centers
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53
In a(n)______ interview,the interviewer has a list of questions but also asks unplanned questions.
A) structured
B) unstructured
C) semi-structured
D) semi-unstructured
A) structured
B) unstructured
C) semi-structured
D) semi-unstructured
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54
Amanda requires all applicants take a paper-and-pencil test to assess their ability to apply knowledge about spreadsheet software.Amanda is giving her applicants a(n)______ test.
A) honesty
B) skills
C) interest
D) cognitive ability
A) honesty
B) skills
C) interest
D) cognitive ability
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55
The ______ is usually the most heavily weighted and one of the last steps in the selection process,even though it has low predictive validity.
A) honesty test
B) drug test
C) interview
D) work sample
A) honesty test
B) drug test
C) interview
D) work sample
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56
Micah requires all applicants take a paper-and-pencil test to assess their intellectual curiosity and motivation in a particular field.Micah is giving his applicants a(n)______ test.
A) genetic
B) skills
C) interest
D) cognitive ability
A) genetic
B) skills
C) interest
D) cognitive ability
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Unlock for access to all 100 flashcards in this deck.
Unlock Deck
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57
______ tests put job candidates into a high-pressure situation,but in a controlled environment so that the danger and cost are limited.
A) Cognitive ability
B) Work sample
C) Simulation
D) Selection
A) Cognitive ability
B) Work sample
C) Simulation
D) Selection
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58
The primary reasons for drug testing vary in different organizations,but will generally be ______.
A) discrimination avoidance
B) theft-prevention
C) honesty
D) workplace safety and productivity
A) discrimination avoidance
B) theft-prevention
C) honesty
D) workplace safety and productivity
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Unlock Deck
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59
Drug testing must be done systematically in one of two forms: either random or ______.
A) selective
B) assigned
C) universal
D) staggered
A) selective
B) assigned
C) universal
D) staggered
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60
Rather than give his delivery drivers a drug test before allowing them to drive each day,Eric has each driver undergo a medical exam that includes testing their individual reaction time.Eric is giving his drivers a(n)______ test.
A) physical skills
B) fitness-for-duty
C) genetic
D) interest
A) physical skills
B) fitness-for-duty
C) genetic
D) interest
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61
When conducting selection interviews,Mehreen has a list of prepared questions that she asks each candidate.However,she also finds it useful to ask some unplanned questions when the candidate mentions something interesting or when it seems appropriate to gather more information.Mehreen conducts a(n)______ interview.
A) probing
B) unstructured
C) semi-structured
D) open-ended
A) probing
B) unstructured
C) semi-structured
D) open-ended
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62
Organizations can minimize the legal risks of searching social media for information about a job candidate if the organization does the search ______.
A) after receiving all applications
B) after written testing has been completed
C) after the interview has been conducted
D) after a conditional job offer has been extended
A) after receiving all applications
B) after written testing has been completed
C) after the interview has been conducted
D) after a conditional job offer has been extended
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63
Meredith selected one of the job applicants specifically because the applicant reminded Meredith of herself at that age.It sounds like Meredith encountered the ______ problem in selection.
A) stereotyping
B) "like me" syndrome
C) halo effect
D) mini-me effect
A) stereotyping
B) "like me" syndrome
C) halo effect
D) mini-me effect
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64
Acme Global uses four different selection tests: an honesty test,a skills test,a cognitive ability test,and an interview.To become a finalist,a job candidate must first score highly on the honesty test.After that,the candidate must score at least 50 on both the skills and cognitive ability tests.Once those are passed,the candidate must pass the interview to become a finalist for the job.Acme Global is using a(n)__________ selection model.
A) open-ended
B) multiple-hurdle
C) compensatory
D) inquiry
A) open-ended
B) multiple-hurdle
C) compensatory
D) inquiry
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65
When conducting selection interviews,Sarah likes to ask questions like "Imagine you are working the night shift and a piece of machinery breaks down.What would you do?" Sarah is asking ______ questions.
A) probing
B) unstructured
C) closed-ended
D) hypothetical
A) probing
B) unstructured
C) closed-ended
D) hypothetical
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66
When conducting selection interviews,Marc likes to ask questions like "Describe a time when you had to lead a team but had no formal authority." Marc is asking ______ questions.
A) structured
B) hypothetical
C) probing
D) behavioral descriptive
A) structured
B) hypothetical
C) probing
D) behavioral descriptive
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67
When conducting selection interviews,Avigail likes to ask questions like "What would you do if a customer requested a refund on a product one year after the product was purchased?" Avigail is asking ______ questions.
A) probing
B) unstructured
C) closed-ended
D) hypothetical
A) probing
B) unstructured
C) closed-ended
D) hypothetical
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k this deck
68
When conducting selection interviews,Benjamin likes to ask a series of yes/no questions such as "If hired,can you arrive at work each day by 8 a.m.?" and "Do you understand the essential functions of the job?" Benjamin is asking ______ questions.
A) structured
B) unstructured
C) open-ended
D) closed-ended
A) structured
B) unstructured
C) open-ended
D) closed-ended
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
69
One of the most commonly used background checks is the ______ check.
A) criminal background
B) reference
C) web
D) credit
A) criminal background
B) reference
C) web
D) credit
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
70
In the ______ selection model,each applicant must pass a particular selection test in order to go on to the next test.
A) multiple-hurdle
B) compensatory
C) criterion-related validity
D) Uniform Guidelines on Employee Selection Procedures
A) multiple-hurdle
B) compensatory
C) criterion-related validity
D) Uniform Guidelines on Employee Selection Procedures
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
71
Background checks are needed to help prevent ______ hires.
A) negligent
B) unreliable
C) invalid
D) unassessed
A) negligent
B) unreliable
C) invalid
D) unassessed
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
72
The ______ gives employers the limited right to do credit checks when hiring employees.
A) Civil Rights Act of 1964
B) Fair Trade Act
C) Credit Analysis Reporting Act
D) Fair Credit Reporting Act
A) Civil Rights Act of 1964
B) Fair Trade Act
C) Credit Analysis Reporting Act
D) Fair Credit Reporting Act
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
73
When conducting selection interviews,Enrique does not prepare questions.He prefers to greet each job candidate and allow the interview to develop organically.He says he likes to have more of a "conversation" than an interview with each candidate.His questions to each candidate are different.Enrique conducts a(n)______ interview.
A) open-ended
B) unstructured
C) semi-structured
D) probing
A) open-ended
B) unstructured
C) semi-structured
D) probing
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
74
When conducting selection interviews,Javier likes to ask questions like "Tell me what you know about the company" and "Tell me what you like most about your current job." Javier is asking ______ questions.
A) hypothetical
B) unstructured
C) open-ended
D) closed-ended
A) hypothetical
B) unstructured
C) open-ended
D) closed-ended
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
75
Acme Global uses four different selection tests: an honesty test,a skills test,a cognitive ability test,and an interview.Each test is worth 25 points.To become a finalist,a job candidate must get an average score of 75 on the four tests.Acme Global is using a(n)__________ selection model.
A) inquiry
B) multiple-hurdle
C) compensatory
D) closed ended
A) inquiry
B) multiple-hurdle
C) compensatory
D) closed ended
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
76
When conducting selection interviews,Kirsten has a list of prepared questions from which she does not deviate.She asks all job candidates the same questions in the same order.Kirsten conducts a(n)______ interview.
A) structured
B) probing
C) semi-structured
D) closed-ended
A) structured
B) probing
C) semi-structured
D) closed-ended
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
77
In the ______ selection model,an applicant can do poorly on one test but make up for that poor grade by doing exceptionally well on other tests.
A) Uniform Guidelines on Employee Selection Procedures
B) criterion-related validity
C) multiple-hurdle
D) compensatory
A) Uniform Guidelines on Employee Selection Procedures
B) criterion-related validity
C) multiple-hurdle
D) compensatory
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
78
When conducting a selection interview,Maria described the job to the candidate and answered the candidate's questions about the job.Then Maria asked whether the candidate was still interested in the job.The candidate was no longer interested.Maria thanked the candidate for coming in and closed the interview.Maria's interview ended after the ______ step.
A) open the interview
B) present the realistic job preview
C) ask your questions
D) behavioral question
A) open the interview
B) present the realistic job preview
C) ask your questions
D) behavioral question
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
79
______ checks include not only calls to references that are provided by the applicant,but also reference letters from employers,personal letters of recommendation,and possibly cold calls to previous employers.
A) Credit
B) Reference
C) Web
D) Criminal background
A) Credit
B) Reference
C) Web
D) Criminal background
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck
80
When conducting selection interviews,Kuan-yin likes to ask questions like "Tell me about a time you missed a deadline.Why did you miss it and what did you do?" Kuan-yin is asking ______ questions.
A) structured
B) hypothetical
C) probing
D) behavioral descriptive
A) structured
B) hypothetical
C) probing
D) behavioral descriptive
Unlock Deck
Unlock for access to all 100 flashcards in this deck.
Unlock Deck
k this deck