Deck 2: Business Processes, Information Systems, and Information

Question 1

Changing the structure of existing databases is an easy task.

Answer 1

False

Question 2

The only people included in an information system are the users of the system.

Answer 2

False

Question 3

Most businesses choose not to standardize business processes to avoid inconsistencies in results.

Answer 3

False

Question 4

The five-components model has made it difficult to identify problems in an information system.

Question 5

Both programs and procedures are instructions.

Question 6

All repositories are databases.

Question 7

Procedures anchor an information system to a process.

Question 8

Each information system has a different procedure for every process the information system supports.

Question 9

A process cannot be supported by more than one information system.

Question 10

Data is the most important component of the information system.

Question 11

Business processes involve resources,such as people,computers,and data and document collections.

Question 12

Understanding how business processes interact with information systems is common in the workplace.

Question 13

The quality of an information system is determined by the quality of the user's thinking.

Question 14

The five-component framework is present in every information system,from the simplest to the most complex.

Question 15

According to the five-component framework,programs tell people what to do,and procedures tell hardware what to do.

Question 16

All information systems include a computer.

Question 17

Ordering additional hardware for an information system is a complex task.

Question 18

Standardized business processes reduce risk.

Question 19

Procedures link information systems to processes.

Question 20

The five-component framework can be used when assessing the scope of new systems.

Question 21

Human intuition does not play any role in a dynamic process.

Question 22

Having to learn the procedures for using technology hinders productivity.

Question 23

Scheduling work shifts and calculating daily sales tax totals are examples of dynamic processes.

Question 24

All processes must rely on an information system.

Question 25

Changes in structured processes are easy to implement.

Question 26

The instructions of a dynamic process are more rigid when compared to a structured process.

Question 27

Innovation is not expected in structured processes,but it is required in dynamic processes.

Question 28

Dynamic processes cannot be reduced to fixed activities done the same way every time.

Question 29

Dynamic processes have objectives that tend to emphasize effectiveness rather than efficiency.

Question 30

Procedures for dynamic processes typically define what the users of a system can do and under what conditions they can do it.

Question 31

The actors in a dynamic process collaborate and give feedback to each other.

Question 32

Highly-standardized processes are done in different ways each time,regardless of who is working on it.

Question 33

Efficiency means accomplishing the process with minimum resources.

Question 34

Dynamic processes are unstructured.

Question 35

Information systems that support a dynamic process will restrict user behavior and innovation.

Question 36

Control is critical in structured processes.

Question 37

Changes to dynamic processes are slow,made with deliberation,and are difficult to implement.

Question 38

Rather than being controlled,dynamic processes are adaptive.

Question 39

Effectiveness is an important characteristic of both structured and dynamic processes.

Question 40

Businesses have thousands of different processes,among which some processes are stable.

Question 41

Information is knowledge derived from recorded facts or figures.

Question 42

Information is processed data.

Question 43

Costs for developing an information system are the only costs associated with it.

Question 44

Good information requires that data be timely.

Question 45

______________ is like diagramming a play in a team sport; it helps everyone involved see their part and the whole.

A) Creating a repository
B) Documenting a business process
C) Showing the details of an activity
D) Creating organized instructions

Question 46

A statement that the average daily wage of all the construction workers in Nevada is $250 is an example of information.

Question 47

Information is data processed by sorting,filtering,grouping,comparing,summing,averaging,and other similar operations.

Question 48

A ________ is referred to as a subset of activities in a business process that is performed by a particular individual.

A) decision
B) process
C) role
D) task

Question 49

Data must be accurate to improve the quality of information.

Question 50

A(n)________ is referred to as a task within a business process.

A) activity
B) schedule
C) role
D) plan

Question 51

Good information is conceived from accurate,correct,and complete data.

Question 52

Information system users ought to rely on data if it appears in the context of a Web page.

Question 53

A(n)________ is referred to as a sequence of activities for accomplishing a function.

A) value chain
B) information system
C) business process
D) repository

Question 54

For data to be worth its cost,an appropriate relationship must exist between the cost of data and its value.

Question 55

Information is data presented in a meaningful context.

Question 56

Data should be relevant both to the context and to the subject.

Question 57

Unlike data,information remains constant from person to person.

Question 58

Data needs to be sufficient for the purpose for which it was generated.

Question 59

Information systems are not subject to financial analyses.

Question 60

Systems with real time data are less expensive than systems that produce data within a few hours.

Question 61

In the airline industry,instructions for cancelling reservation is an example of a/an:

A) activity
B) procedure
C) component
D) data communications

Question 62

________ are components of an information system that anchor it to a process.

A) People
B) Programs
C) Repositories
D) Procedures

Question 63

A dotted arrow in the BPMN model represents the ________.

A) flow of the data that is named on the arrow
B) flow of action that is named on the arrow
C) swimlanes
D) beginning and end of the business process

Question 64

Which of the following is a benefit of standardizing business processes?

A) It produces varying results.
B) It enables the business to enforce policies.
C) It provides non-scalable solutions.
D) It allows businesses to take further risks.

Question 65

When the process changes,the _________ will also need to change.

A) information system
B) procedure
C) relationship
D) operation

Question 66

A company's ________ serve as instructions for people to follow when accomplishing an activity on a computer.

A) activities
B) processes
C) procedures
D) repositories

Question 67

A storage disk is an example of a ________ component of an information system.

A) procedure
B) data
C) software
D) hardware

Question 68

Decisions in the BPMN model are represented by ________.

A) diamonds
B) triangles
C) rectangles with rounded corners
D) circles

Question 69

Which of the following components of an information system functions as a bridge between the human side and the machine side of the information system framework?

A) data
B) hardware
C) software
D) procedure

Question 70

________ provide instructions to the hardware in an information system.

A) Programs
B) Activities
C) Procedures
D) Repositories

Question 71

Customers' names,numbers,and addresses are an example of the ________ component of an information system.

A) process
B) data
C) software
D) hardware

Question 72

In the BPMN model,the notation of a plus sign signifies the ________.

A) flow of the data that is named on an arrow
B) details of the activity that are documented elsewhere
C) flow of action that is named on an arrow
D) beginning and end of the business process

Question 73

Which of the following components of a functioning information system includes the computer,keyboard,and monitor?

A) software
B) procedures
C) data
D) hardware

Question 74

Which of the following statements is true about processes and procedures of an information system?

A) Each information system has a different procedure for every process it supports.
B) A process will have the same procedure for every information system.
C) Changes to an information system will not affect the processes that use it.
D) Procedures do not change with the changes made to an information system.

Question 75

In the BPMN model,a circle with a heavy border represents _______________.

A) decisions
B) the start of the business process
C) the end of the business process
D) activities

Question 76

Which of the following is the most important component of information systems?

A) software
B) hardware
C) people
D) procedure

Question 77

A(n)________ is a group of components that interact to achieve some purpose.

A) function
B) end-user
C) repository
D) system

Question 78

Microsoft Word,a word-processing program,is an example of ________.

A) a data set
B) a procedure
C) software
D) hardware

Question 79

Which of the following is considered software when writing a class report?

A) the steps used to start the program
B) the content of the report
C) the word-processing program
D) the keyboard

Question 80

A solid arrow in the BPMN model represents the ________.

A) beginning and end of the business process
B) flow of data
C) flow of action
D) swimlanes