Deck 9: Global Information Systems

Question 1

Operational support provided by a global information system (GIS)involves broad and long-term goals.

Answer 1

False

Question 2

With the popularity of the Internet,the use of value-added networks has increased.

Answer 2

False

Question 3

In a multinational structure,financial management is decentralized.

Answer 3

False

Question 4

With asynchronous transmission,both parties on a network must be connected at the same time.

Question 5

In an organization with a global structure,the headquarters has the responsibility of selling,marketing,and tailoring products to the requirements and tastes of the countries of its subsidiaries.

Question 6

With a global information system (GIS)in place,a company can efficiently track production schedules.

Question 7

In an organization with an international structure,information systems personnel are regularly exchanged among locations to encourage joint development of applications for marketing,finance,and production.

Question 8

Lack of standardization can impede the development of a cohesive global information system (GIS)that is capable of sharing information resources across borders.

Question 9

A global information system (GIS)can be defined along two dimensions: customization and communication.

Question 10

An organization's structure usually determines the architecture of its global information system (GIS).

Question 11

As e-business matures and more companies conduct business online,consumers can engage in comparison shopping more easily.

Question 12

Currency conversion is a challenge in global database development.

Question 13

The Internet complicates communication and restricts opportunities for consumers.

Question 14

Companies with a transnational structure have decreased efficiency in production costs because production is spread across more locations.

Question 15

The increase in direct buyer-seller communication through e-business has eliminated the opportunities for intermediaries.

Question 16

Local hardware and software vendors influence which applications a multinational company chooses.

Question 17

In an organization with a global structure,to achieve organizational efficiency,duplicate information systems must be eliminated.

Question 18

Time zones pose difficulties in managing a global information system (GIS).

Question 19

A global information system (GIS)remains unaffected irrespective of a company's size and business needs.

Question 20

The expansion of global markets is a major factor in developing global information systems to handle _____ demands of integrated worldwide services.

A)customers'
B)sellers'
C)suppliers'
D)dealers'

Question 21

Aton Motors,an automobile manufacturer,establishes its manufacturing units in Argentina because of the low cost of the metal used to make automobile frames.In this scenario,Aton Motors has _____ its operations.

A)regionalized
B)standardized
C)generalized
D)centralized

Question 22

In the context of a GIS,which is true of high coordination?

A)It enables a company's subsidiaries to function with complete autonomy.
B)It increases efficiency at the expense of the effectiveness in meeting customers' needs.
C)It increases operational costs by a large margin.
D)It gives flexibility in responding to competitors in different markets.

Question 23

In the context of a global information system (GIS),_____ refers to the use of managerial power to ensure adherence to the organization's goals.

A)standardization
B)transparency
C)control
D)coordination

Question 24

Designing and implementing a global database is a technical challenge,mainly because of the _____.

A)variations in the business needs of an organization
B)different character sets used for the names of people and places
C)complications involved in providing complete autonomy to a company's subsidiaries
D)need to transfer data across cultural and geographic boundaries

Question 25

Which is considered a core function of a global information system (GIS)?

A)Tactical planning
B)Strategic planning
C)Operational planning
D)Contingency planning

Question 26

The coordination dimension of a global information system (GIS)requires _____.

A)technologies that exclude informal communication
B)a centralized architecture for data
C)standardization within departments
D)segregated systems

Question 27

In the context of a global information system (GIS),_____ is the process of managing the interaction among activities in different,specialized parts of an organization.

A)coordination
B)socialization
C)regionalization
D)globalization

Question 28

Which statement is true of a global information system (GIS)?

A)It incorporates technologies that are specific to a particular country.
B)It facilitates communication between headquarters and subsidiaries in other countries.
C)It differs from a typical information system as it excludes operations management.
D)It enables a company's subsidiaries to function with complete autonomy.

Question 29

By generating and delivering timely and relevant information supported by networks,_____ creates new opportunities for conducting commercial activities.

A)cybersquatting
B)e-business
C)phishing
D)transborder data flow

Question 30

With a global information system (GIS)in place,an international company _____.

A)can classify consolidated global reporting as a strategic requirement
B)does not need a global database for its operations
C)need not incorporate strategic planning as a core function
D)can increase its control over its subsidiaries

Question 31

In the context of a global information system (GIS),_____ networks offer electronic data interchange standards,encryption,secure e-mail,data synchronization,and other services to conduct international business.

A)crawler-based
B)value-added 
C)human-powered
D)brick-and-mortar 

Question 32

Some companies create separate Web sites for each country in which they do business.This is called _____ of a Web site.

A)standardization
B)localization
C)centralization
D)generalization

Question 33

A manufacturer moving operations to another country because of the advantages available in that country is involved in _____ the operations.

A)generalizing
B)standardizing
C)regionalizing
D)centralizing

Question 34

A(n)_____ networks for global control over an organization's resources is the foundation of any global information system (GIS).

A)integrated  
B)segregated 
C)disjoint
D)scattered 

Question 35

In a global information system (GIS),high coordination:

A)increases overhead and operational costs.
B)increases efficiency at the expense of the effectiveness in meeting customers' requirements.
C)helps maintain control of market needs around the world.
D)helps provide a standard response to competitors in different countries and markets.

Question 36

Coordination in a global information system requires a(n)_____ architecture for data,standardization within departments.

A)passive
B)autocratic
C)decentralized
D)centralized

Question 37

Control in a global information system requires _____.

A)the use of variable definitions across an organization
B)decentralized architectures for data
C)flexible formats for reports
D)the use of defined behaviors for different processes

Question 38

Symbic Foods,a chain of fast food restaurants,has included a drop-down menu on its main Web site.With this drop-down menu,people can view their country-specific Web site,which contains information about the dishes that Symbic Foods serves in that country.In this case,what is the strategy adopted by Symbic Foods called?

A)localization
B)standardization 
C)centralization
D)generalization 

Question 39

The control dimension of a global information system requires a(n)_____ architecture for data.

A)formal
B)informal
C)decentralized
D)centralized

Question 40

_____ are considered the first large-scale interactive global system.

A)Credit card services
B)Hotel reservation systems
C)Airline reservation systems
D)Car rental services

Question 41

After a global network is in place,a company must _____.

A)decide which types of information-sharing technology it will be using
B)consider its objectives to determine the network architecture
C)determine the best communication media to meet global performance
D)use standardized software and hardware across all countries

Question 42

In the context of a global information system (GIS),a global network must have _____ to guide packets to their destinations.

A)firewalls
B)cookies
C)switching nodes
D)proxy servers

Question 43

In the context of determining the best communication media to meet global performance,the _____ factor involves how immune a communication medium is to outside electronic interference.

A)bandwidth
B)range
C)cost
D)noise

Question 44

To design a successful global information system (GIS),management of a company should:

A)not assume that customers' preferences will not change.
B)assume that consumer needs will remain the same.
C)not assume that the company's products will sell at varying rates.
D)assume that the company will not lose competitive advantage.

Question 45

Considering the entire organization's operational efficiency is critical in coordinating international business activities,so global companies need to change their _____ strategies in an effort to respond to the global market.

A)production and marketing
B)sales and distribution
C)service management
D)local business

Question 46

In the context of multinational corporations (MNCs),which is one of the four factors in a global environment?

A)Ergonomic
B)Technological
C)Cultural
D)Ethical

Question 47

Which statement is true of information systems?

A)Using information systems on a global scale is more challenging than doing so on a local scale.
B)They weaken communication between organizations and the public.
C)Designing and implementing a global database is easy.
D)They deflect differentiation and focus strategies.

Question 48

Which of the following statements is true of multinational corporations (MNCs)?

A)MNCs are government organizations.
B)MNCs have assets and operations only in their home country.
C)MNCs deliver products and services across national borders.
D)MNCs are essentially decentralized.

Question 49

Which of the following is a strategic requirement for a global information system (GIS)?

A)Global data access
B)Consolidated global reporting
C)Management of global tax risks
D)Communication between headquarters and subsidiaries

Question 50

If a company uses multimedia applications in addition to normal file and database sharing,which transmission is more efficient?

A)dual-duplex
B)half-duplex 
C)multi-duplex
D)full-duplex 

Question 51

_____ of a global information system (GIS)involves broad and long-term goals.

A)Tactical support
B)Dynamic support
C)Operational support
D)Strategic support

Question 52

While deciding the type of information-sharing technology that a company will be using for its global network,the company's information system manager should keep in mind that:

A)the company's objectives do not affect the network architecture.
B)standardized software and hardware are not always feasible.
C)with asynchronous transmission,parties have to be connected at the same time.
D)half-duplex transmission is ideal when response time is a critical factor.

Question 53

Which factor should be considered when determining the best communication media to meet global performance and traffic needs?

A)Range
B)Robustness
C)Bit rate
D)Throughput

Question 54

With _____ transmission,both parties in a global network are connected at the same time,as in a phone call.

A)synchronous
B)asynchronous
C)symmetric
D)asymmetric

Question 55

Transborder data flow (TDF)comprises national laws and international agreements on _____.

A)ethical standards
B)software licenses
C)intellectual properties
D)privacy protection

Question 56

_____ is an operational requirement for a global information system (GIS).

A)Management of global tax risks
B)Global data access
C)Management of political conflicts
D)Strategic planning support

Question 57

In the context of a global information system (GIS),which kind of managerial support involves day-to-day activities?

A)Strategic
B)Operational
C)Tactical
D)Dynamic

Question 58

_____ of a global information system (GIS)concentrates on medium-range activities that move an organization toward achieving long-term goals.

A)Differential support
B)Strategic support
C)Operational support
D)Tactical support

Question 59

In the context of a global information system,consolidated global reporting is a crucial tool for managing overseas subsidiaries because it:

A)compares only standardized reports.
B)excludes the differences in regulatory standards.
C)forms the basis of all the strategic requirements of a global information system.
D)reduces the difficulties caused by the differences in accounting procedures.

Question 60

Which of the following is an operational requirement for a global information system (GIS)?

A)Management of long-term foreign exchange risks
B)Communication between headquarters and subsidiaries
C)Strategic planning support
D)Management of global tax risks

Question 61

_____ networks are private multipoint networks managed by a third party and used by organizations on a subscription basis.

A)Social
B)Subscription 
C)Value-added
D)Communication 

Question 62

In a(n)_____ structure,a company's subsidiaries operate autonomously but regularly report to the parent company.

A)multinational
B)transnational 
C)international
D)global 

Question 63

_____ is a major factor in the widespread use of global information systems.

A)E-business
B)Cybersquatting
C)Traditional commerce
D)Social engineering

Question 64

An organization with a(n)_____ structure might have several regional divisions that share authority and responsibility,but in general,it does not have its headquarters in a particular country.

A)global
B)transnational 
C)multinational
D)international 

Question 65

Which country was among the top Asia Pacific offshore locations for outsourcing in 2017?

A)Japan
B)Nepal
C)India
D)North Korea

Question 66

One of the issues with a _____ structure is that subsidiaries rely on headquarters for all process and control decisions as well as system design and implementation.

A)multinational
B)global 
C)regional
D)transnational 

Question 67

A global _____ system is a system that incorporates all the technologies and applications found in a typical information system to gather,store,manipulate,and transmit data across cultural and geographic boundaries.

A)broadcast
B)analytics 
C)information
D)economic 

Question 68

Initially,offshore outsourcing was used mostly in manufacturing to find _____.

A)cheap labor
B)help desk support
C)quality tester
D)manufacturing engineers

Question 69

The trade-off between the amount of control needed and the amount of _____ needed,which are the two dimensions of a global information system (GIS),defines an organization's globalization strategy.

A)coordination
B)standardization
C)regulation
D)direction

Question 70

Diverse regulatory practices _____ the integration process of a global information system (GIS).

A)impede
B)facilitate
C)empower
D)speed up

Question 71

Before adding a global information system (GIS),international companies must take into consideration the _____ infrastructures of the countries where its subsidiaries are located.

A)management
B)social
C)telecommunication
D)power transmission

Question 72

Which statement is true of offshore outsourcing?

A)Improved telecommunication systems have increased its attractiveness.
B)The increased cost of communication has reduced its popularity.
C)The limited availability of the Internet has reduced its effectiveness.
D)Reduced bandwidth has increased its efficiency to perform with low latency.

Question 73

Foreign exchange systems that allow traders and brokers from around the world to interact are an example of information systems that support a(n)_____ structure.

A)multinational
B)global 
C)transnational
D)international 

Question 74

In the context of the types of organizations that do business across national borders,the architecture of the global information system (GIS)in a(n)_____ structure requires a higher level of standardization and uniformity for global efficiency,and yet it must maintain local responsiveness.

A)multinational
B)global 
C)transnational
D)international 

Question 75

Which system is used for managing global operations,supporting an international company's decision-making processes,and dealing with complex variables in global operations and decision making?

A)public broadcast
B)tactical analytics 
C)global information
D)pseudo economic 

Question 76

Which statement is true of a global organizational structure?

A)It requires an extensive communication network.
B)It uses highly decentralized information systems.
C)It easily integrates production,marketing,and human resources.
D)It provides complete autonomy to the subsidiaries of the parent organization.

Question 77

In a(n)_____,production,sales,and marketing are decentralized and financial management remains the parent company's responsibility.

A)global structure
B)universal structure
C)transnational structure
D)multinational structure

Question 78

The integration needed to manage production,marketing,and human resources is difficult to achieve with a global structure because of the _____.

A)excessive autonomy given to subsidiaries
B)presence of duplicate information systems
C)use of highly decentralized information systems
D)heavy reliance on headquarters

Question 79

_____ products,which are products or services that have been standardized for all markets,are becoming increasingly important in international marketing efforts.

A)Global
B)Domestic 
C)Local
D)Regional 

Question 80

In the context of the requirement of skilled analysts for implementing a global information system (GIS),there is a severe shortage of qualified information systems ____.

A)quality analysts in Japan
B)consultants in Korea
C)project managers in Germany
D)professionals in the United States