Deck 3: Organizing the Police Department

Question 1

The police structure in the United States is:

A)military
B)civilian
C)quasi-military
D)hemi-military

Answer 1

C

Question 2

According to your text, the best example of police power is:

A)the ability to search and seize evidence
B)the ability to take another's life
C)the power of arrest
D)the power to convict a citizen of a crime

Answer 2

C

Question 3

A vast majority of all government employees at the federal, state, and local levels are covered by the civil service system.

Answer 3

True

Question 4

Most police management experts say the span of control in a police department should be one supervisor to every six to ten officers of a lower rank.

Question 5

Shared leadership attained renewed interest in the 1980s and 1990s in response to the success Japanese industry seemed to be having with empowerment strategies such as TQM and QC.

Question 6

Probable cause is a series of facts that would indicate to a "reasonable person" that a crime is being committed or was committed and that a certain person is committing or did commit it.

Question 7

The best way to think of the division of labor in an organization is to ask the question, "Who is going to do what, when, and where?"

Question 8

Police unions are predominantly local organizations that bargain and communicate with the local police department and the mayor's or chief's office.

Question 9

The police officer, trooper, or deputy sheriff is the most important person in the police organization.

Question 10

The first supervisor in the police chain of command is the captain.

Question 11

The civil service system was created by the:

A)Pendleton Act
B)Civil Rights Act of 1964
C)Fourteenth Amendment
D)Civil Service Act of 1911

Question 12

Edwin Southerland, who many call "the father of sociology," gave us the classic features of the bureaucracy.

Question 13

Most police departments, particularly larger departments, are governed by civil service regulations.

Question 14

All states in the United States permit lateral transfers.

Question 15

Modern police organizations can be considered bureaucracies.

Question 16

In some jurisdictions reserve officers are paid, and in some they are not.

Question 17

A civil service system solves all managerial problems with promotion, demotion, and dismissal.

Question 18

All police departments are governed by civil service regulations.

Question 19

The management concept that says that each individual in an organization is supervised by one immediate supervisor or boss who in turn reports to a higher supervisor is termed:

A)ladder of command
B)hierarchy of command
C)span of control
D)chain of command

Question 20

The number of officers or subordinates a supervisor can supervise effectively is called:

A)chain of command
B)organizational index
C)span of control
D)effective level of supervision

Question 21

The most common problems for police officers during this shift are disorderly and intoxicated people at home and on the street, domestic violence, disorderly tavern patrons, commercial burglaries, prostitution, and drug sales.

A)day
B)evening
C)midnight
D)weekends

Question 22

Who is generally in charge of a squad?

A)master patrol officer
B)corporal
C)lieutenant
D)sergeant

Question 23

An example of an operations unit in a police department would be:

A)patrol
B)communications
C)training
D)internal affairs

Question 24

The collection of all officers working a particular shift is called a:

A)squad
B)precinct
C)platoon
D)staff

Question 25

The group of officers supervised by a particular sergeant is called a:

A)department
B)squad
C)platoon
D)precinct

Question 26

What is an example of an administrative unit in a police department?

A)records
B)alcohol testing
C)personnel
D)community relations

Question 27

_____ is defined as an organization model marked by hierarchy and promotion on professional merit and skill.

A)Keynesian
B)Bureaucracy
C)Privatization
D)Monetarism

Question 28

Who is in charge at a crime scene?

A)captain
B)lieutenant
C)sergeant
D)detective or investigator

Question 29

According to your text, the average police officer is assigned to which duty in a police department?

A)traffic
B)patrol
C)foot
D)investigations

Question 30

All are qualities that a sergeant must possess except:

A)intelligence
B)dedication
C)integrity
D)likeableness

Question 31

An example of an auxiliary unit in a police department would be:

A)criminal investigations
B)community relations
C)communications
D)training

Question 32

The first supervisor in the police chain of command is the:

A)detective
B)captain
C)lieutenant
D)sergeant

Question 33

Who are considered the backbone of police services?

A)detectives
B)patrol officers
C)training officers
D)community service officers

Question 34

Generally the most police activity occurs on what tour?

A)day
B)evening
C)midnight
D)weekends

Question 35

The police strike of 1919 occurred in:

A)New York
B)Pittsburgh
C)Chicago
D)Boston

Question 36

Informal job actions by officers in which they refuse to perform certain job functions in an attempt to win labor concessions from their employers is called _____.

A)blue flu
B)sit-out
C)blackout
D)blue-out

Question 37

The smallest geographical area a single patrol unit can patrol effectively is called a:

A)precinct
B)sector
C)beat
D)zone

Question 38

Police officers are considered _____ members of the department.

A)sworn
B)non-sworn
C)civilian
D)local

Question 39

The process of removing sworn officers from non-enforcement jobs and replacing them by non-sworn personnel is called:

A)rationalization
B)civilianization
C)upgrading
D)lateral transfer

Question 40

Of the choices below, the standard order of civil service ranks within a police department from lowest to highest are:

A)officer, sergeant, lieutenant, captain, chief
B)corporal, officer, sergeant, lieutenant, captain, chief
C)captain, officer, sergeant, corporal, lieutenant, chief
D)officer, sergeant, corporal, lieutenant, captain, chief

Question 41

An influence relationship among leaders and followers who intend real changes that reflect their mutual purposes is called __________________.

Question 42

___________ is the process of running an organization so that the organization can accomplish its goals.

Question 43

The concept that each individual in an organization is directly accountable to only one supervisor is called ____________________.

Question 44

The head of the police agency is usually termed the ___________________.

Question 45

The ability and opportunity to transfer from one police department to another is called ____________________.

Question 46

Another name for chain of command is ____________________.

Question 47

Informal job actions by officers in which they refuse to perform certain job functions is known as the _____________________.

Question 48

What are the major managerial concepts that must be considered when organizing a police department?

Question 49

The ____________________created a civil service system for federal employees in 1883.

Question 50

Describe the major strengths and weaknesses of the civil service system.

Question 51

A(n) ______________ is a deliberate arrangement of people doing specific jobs, following particular procedures to accomplish a set of goals determined by some authority.

Question 52

The number of officers or subordinates that a supervisor can supervise effectively is called the ____________________.

Question 53

The first-line supervisor in the police chain of command is the ____________________.

Question 54

Explain the ranks in the police hierarchy from bottom to top and explain the responsibilities of each rank.

Question 55

The concept of dividing the tasks of an organization according to personnel, area, time, and function or process is called ____________________.

Question 56

Define civilianization and discuss the reasons for it.

Question 57

Detail the benefits of a police union.

Question 58

An organization similar to the military along structures of strict authority and reporting relations is called _________________.

Question 59

The U.S.police are a ____________________, as opposed to a military, organization.

Question 60

The process of removing sworn officers from non-critical or non-enforcement tasks and replacing them with civilians or non-sworn employees is called ____________________.

Question 61

Identify who is the backbone of the police department, and tell why this is the most important person in police service.

Question 62

Identify the staffing issues that must be considered in organizing a police department that operates 7 days a week, 24 hours a day.

Question 63

Describe the differences between sworn and non-sworn or civilian police department members.

Question 64

Identify and discuss what a "fixed tour of duty" is. Discuss at least one advantage and one disadvantage to this style of shift scheduling.