Deck 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Unlock Deck
Sign up to unlock the cards in this deck!
Unlock Deck
Unlock Deck
1/95
Play
Full screen (f)
Deck 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing
1
Sunset Resort, a successful 100-year-old hotel and resort, entered into a co-marketing arrangement with Sleepytime Hotels, a five-star hotel chain. Both companies benefit from the new relationship. Pleasant is now able to market its facility and services through Sleepytime's marketing team, and Sleepytime Hotels now offers access to an upscale resort that it can recommend to its customers who are looking for a resort experience. Sleepytime Hotels and Sunset Resort can be considered strategic allies.
True
Explanation: Companies, and even nonprofit organizations, frequently link up with other organizations (even competing ones) to realize strategic advantages. The term strategic allies describes the relationship of two organizations that join forces to achieve advantages neither can perform as well alone.
Explanation: Companies, and even nonprofit organizations, frequently link up with other organizations (even competing ones) to realize strategic advantages. The term strategic allies describes the relationship of two organizations that join forces to achieve advantages neither can perform as well alone.
2
"Good" boards have balanced gender representation.
True
Explanation: Some experts further speculate that balanced gender representation on boards was an important characteristic of a "good" board.
Explanation: Some experts further speculate that balanced gender representation on boards was an important characteristic of a "good" board.
3
The general environment, or macroenvironment, includes six forces: economic, technological, sociocultural, demographic, political-legal, and international.
True
Explanation: The general environment, or macroenvironment, includes six forces: economic, technological, sociocultural, demographic, political-legal, and international.
Explanation: The general environment, or macroenvironment, includes six forces: economic, technological, sociocultural, demographic, political-legal, and international.
4
Ashish comes to work looking exhausted almost every day. He is a new father and the baby is not sleeping well. James, his manager, asks Ashish to change the number of documents that the team has processed for the month so that the report shows the quota was met. Ashish agrees without putting up much of fight. James takes advantage of the fact that Ashish is sleep-deprived and will be more likely to engage in unethical behavior.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
5
Penelope, a registered nurse, has decided to start a home healthcare service to assist with the medical, meal preparation, and light housecleaning needs of older adults. To grow her business, Penelope is focusing her marketing efforts on the older adult population; in these efforts, she is involved with the ________ environment.
A) task
B) general
C) internal
D) external
E) strategic alliance
A) task
B) general
C) internal
D) external
E) strategic alliance
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
6
The task environment of Eye of the Needle Costume Designers consists of just two groups, customers and stockholders, who give the employees and management of Eye of the Needle the daily tasks that the company's employees will handle.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
7
Soul Soup is a nonprofit organization that brings warm meals to older adults and runs errands for its clients; the board of Soul Soup is called the
A) board of directors.
B) board of ethics.
C) strategic board.
D) daily oversight committee.
E) board of regents.
A) board of directors.
B) board of ethics.
C) strategic board.
D) daily oversight committee.
E) board of regents.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
8
When the Young Minds Child Care Center looks at the recent increase in the number of working mothers in its neighborhood to determine how many employees to hire, its managers are studying demographic forces.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
9
Roberto was recently promoted, and his salary increase includes retirement investment options, so he has decided to take part in an ESOP. This means that Roberto
A) will soon be added to the company's board of directors.
B) will participate in an Externship Supervisors' Oversight Plan.
C) will be buying or receiving shares of his company's stock.
D) is now one of the company's external stakeholders.
E) is in charge of an investment group.
A) will soon be added to the company's board of directors.
B) will participate in an Externship Supervisors' Oversight Plan.
C) will be buying or receiving shares of his company's stock.
D) is now one of the company's external stakeholders.
E) is in charge of an investment group.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
10
An organization's internal stakeholders consist of
A) the board of directors, employees, and suppliers.
B) the board of directors, customers, and owners.
C) customers, families of employees, and employees.
D) the board of directors, employees, and owners.
E) competitors, the community, and suppliers.
A) the board of directors, employees, and suppliers.
B) the board of directors, customers, and owners.
C) customers, families of employees, and employees.
D) the board of directors, employees, and owners.
E) competitors, the community, and suppliers.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
11
Despite recent pressure from stockholders to increase profits, Global Oil., a global petroleum organization, has maintained a practice of consistently acting ethically by being a good global corporate citizen, taking host-country and global standards into consideration when making decisions, and obeying the laws of host countries as well as international law. Global Oil. provides an example of a company acting in a socially responsible way.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
12
Shane, a sales manager, remarked that typically her employees are resentful when the CEO announces bonuses because the employees know that the bonuses will not be given out based on
A) an employee's punctuality.
B) an appreciation for one's work.
C) fairness.
D) defined criteria.
E) respect for longevity.
A) an employee's punctuality.
B) an appreciation for one's work.
C) fairness.
D) defined criteria.
E) respect for longevity.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
13
Alonzo, the president of his high school's senior class and honor society, has been very busy and did not study for an important history test. Although Alonzo is very confident, he realizes that he probably will not do well on the test. He has talked himself into cheating because he believes that cheating will help him maintain his strong GPA, which he will need to be accepted by a good college. He tells his friend, "I don't usually cheat, but I really have to do it." His friend talks him out of it. Kohlberg would say that his friend is in which stage or moral development?
A) preconventional
B) conventional
C) moral-rights
D) postconventional
E) utilitarian
A) preconventional
B) conventional
C) moral-rights
D) postconventional
E) utilitarian
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
14
The employees of a production facility that produce parts for boats are meeting to discuss ways to control rising costs, which are affecting their bonus (incentive pay). The employees are internal stakeholders of the factory.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
15
Julian, the owner of a t-shirt shop, attended an entrepreneurship workshop that discussed the triple bottom line, which measures an organization's ________ performance.
A) social, environmental, and financial
B) financial, diversity, and environmental
C) social, synergy, and overall
D) marketing, profit, and efficiency
E) social, sustainability and financial
A) social, environmental, and financial
B) financial, diversity, and environmental
C) social, synergy, and overall
D) marketing, profit, and efficiency
E) social, sustainability and financial
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
16
After the scandals at WorldCom, Tyco, Adelphia, and Enron, in which company employees lost millions of dollars and their nest eggs, U.S. companies showed less concern for corporate governance and more interest in the development of corporate social responsibility.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
17
Over half of millennials believe that companies operate to meet society's needs first and their own agenda second.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
18
Arielle, a successful banker and educator, has decided to retire, but she is very interested in staying involved with a company "that cares." So when asked to serve on its board of directors, she gladly accepted the invitation. As a member of the board, Arielle will be involved with the organization's
A) overall strategic goals and approval of major decisions.
B) daily company management and employee supervision.
C) overall strategic goals and global HR management.
D) daily and specific company goals and management of specific departments.
E) oversight of sales and marketing.
A) overall strategic goals and approval of major decisions.
B) daily company management and employee supervision.
C) overall strategic goals and global HR management.
D) daily and specific company goals and management of specific departments.
E) oversight of sales and marketing.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
19
What mechanism is used to provide a systematic assessment of an organization's performance in implementing socially responsible programs, often based on predefined goals?
A) sustainability program
B) code of ethics
C) diversity training program
D) financial audit
E) social audit
A) sustainability program
B) code of ethics
C) diversity training program
D) financial audit
E) social audit
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
20
The marketing director for GForce Games, a video game company, has informed his employees that he feels the company needs to improve its relationship with the distributors of the company's products because the distributors are part of the ________ environment for GForce Games. He believes that a stronger relationship with distributors will lead to more market share, and higher profits, for both GForce Games and its distributors.
A) strategic
B) external
C) outlying
D) internal
E) task
A) strategic
B) external
C) outlying
D) internal
E) task
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
21
The macroenvironment, also known as the ________ includes six forces.
A) economic environment
B) ethical environment
C) microenvironment
D) task environment
E) general environment
A) economic environment
B) ethical environment
C) microenvironment
D) task environment
E) general environment
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
22
To focus on improving company customer service this year, the CEO of a home goods manufacturing company outlined a list of stakeholders to concentrate on: distributors, local communities, and special-interest groups. These three groups are
A) external stakeholders.
B) general stakeholders.
C) internal stakeholders.
D) preferred stockholders.
E) interest groups.
A) external stakeholders.
B) general stakeholders.
C) internal stakeholders.
D) preferred stockholders.
E) interest groups.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
23
When a food distributor considers changing the products it markets in the southern states because of an increasing percentage of customers from Central and South America, it is examining the ________ forces at work in the southern United States.
A) economic
B) demographic
C) technological
D) political
E) legal
A) economic
B) demographic
C) technological
D) political
E) legal
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
24
The city government of Frostville promised significant tax breaks to a large retailer if it opened a store in Frostville, which would result in nearly 200 new local jobs. However, the retailer decided that it would staff the new Frostville store with employees from its other stores, meaning no new jobs were created. As a result, the city of Frostville instituted clawbacks by
A) increasing the tax breaks offered to the retailer.
B) forcing the retailer to pay large fines.
C) rescinding the tax breaks given to the retailer.
D) rescinding its building permits.
E) forcing the retailer to unionize.
A) increasing the tax breaks offered to the retailer.
B) forcing the retailer to pay large fines.
C) rescinding the tax breaks given to the retailer.
D) rescinding its building permits.
E) forcing the retailer to unionize.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
25
Which forces are part of the macroenvironment?
A) Economic, technological, sociocultural, and diversity
B) Diversity, microenvironment, sociocultural, demographic, and political-legal
C) Globalism, technological, sociocultural, demographic, and microenvironment
D) Economic, technological, sociocultural, demographic, political-legal, and international
E) International, demographic, diversity, family, culture, and technology
A) Economic, technological, sociocultural, and diversity
B) Diversity, microenvironment, sociocultural, demographic, and political-legal
C) Globalism, technological, sociocultural, demographic, and microenvironment
D) Economic, technological, sociocultural, demographic, political-legal, and international
E) International, demographic, diversity, family, culture, and technology
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
26
Fewer children are interested in learning how to play a musical instrument, and young people have less interest in owning cars. These two trends are examples of ________ forces at work.
A) developmental
B) financial
C) political
D) sociocultural
E) legal
A) developmental
B) financial
C) political
D) sociocultural
E) legal
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
27
________ are regulatory agencies, such as the SEC (Securities and Exchange Commission), that establish ground rules under which organizations may operate.
A) Whistle-blowers
B) Government moderators
C) Government regulators
D) Interest groups
E) Watchdogs
A) Whistle-blowers
B) Government moderators
C) Government regulators
D) Interest groups
E) Watchdogs
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
28
Blue Brothers' cleaning products and equipment are sold to consumers and commercial cleaning companies in Clean Supply's janitorial supply and equipment store. Blue Brothers' relies heavily on Clean Supply to help sell its goods and services to customers. Clean Supply is a(n) ________ of Blue Brothers' products.
A) competitor
B) distributor
C) customer
D) subsidiary
E) account ally
A) competitor
B) distributor
C) customer
D) subsidiary
E) account ally
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
29
Since the 1950s, the percentage of the U.S. labor force represented by unions has
A) rapidly increased.
B) steadily increased.
C) fallen to nearly zero.
D) steadily declined.
E) remained unchanged.
A) rapidly increased.
B) steadily increased.
C) fallen to nearly zero.
D) steadily declined.
E) remained unchanged.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
30
Kentucky Derby, a successful farm equipment supply company in the South, has joined forces with Hammer and Nail, a national hardware and home retailer. As a result of this new relationship, Kentucky Derby can open stores in other regions and Hammer and Nail can now offer a high-quality product in the farm community. Kentucky Derby and Hammer and Nail are now
A) distributors.
B) competitors.
C) customers.
D) suppliers.
E) strategic allies.
A) distributors.
B) competitors.
C) customers.
D) suppliers.
E) strategic allies.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
31
A supplier is an external stakeholder that
A) competes for customers or resources.
B) helps a company sell its goods and services to customers.
C) joins forces with another company to achieve advantages that neither can achieve on its own.
D) rescinds tax breaks when firms don't deliver promised jobs.
E) provides raw materials, services, equipment, labor, or energy.
A) competes for customers or resources.
B) helps a company sell its goods and services to customers.
C) joins forces with another company to achieve advantages that neither can achieve on its own.
D) rescinds tax breaks when firms don't deliver promised jobs.
E) provides raw materials, services, equipment, labor, or energy.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
32
Jose, a lobbyist who represents the oil industry, is meeting with several members of Congress to try to exert political influence by contributing funds to the lawmakers' election campaigns. Jose also is involved in a letter-writing campaign to promote his cause. Jose is working on behalf of a
A) government regulator.
B) task force.
C) political action committee
D) strategic alliance.
E) special-interest group.
A) government regulator.
B) task force.
C) political action committee
D) strategic alliance.
E) special-interest group.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
33
Rosemarie and Dominique, owners of Sugarplum Coffee and Pastry Shop, are concerned because Panera Bread is opening a new store just one mile from their shop. Rosemarie and Dominique know that Panera will be offering similar products; therefore, Panera Bread will be a(n) ________ of Rosemarie and Dominique.
A) competitor
B) competitive ally
C) strategic ally
D) distributor
E) internal stakeholder
A) competitor
B) competitive ally
C) strategic ally
D) distributor
E) internal stakeholder
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
34
Which type of funding raises small amounts of money from many people to finance a new venture?
A) crowdfunding
B) multifunding
C) duplicating
D) venture-funding
E) angel-financing
A) crowdfunding
B) multifunding
C) duplicating
D) venture-funding
E) angel-financing
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
35
Every Saturday Mrs. Luo and hundreds of other shoppers visit Zion Market, a grocery store, to buy food for their home or business. These shoppers are ________ of Zion.
A) suppliers
B) community allies
C) competitors
D) customers
E) partners
A) suppliers
B) community allies
C) competitors
D) customers
E) partners
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
36
________ forces lead to new developments in methods for transforming resources into goods or services. For example, a new technique called hydraulic fracturing (or fracking) has been developed to harvest natural gas trapped below the earth's surface.
A) Sociocultural
B) Technological
C) Demographic
D) Political-legal
E) Economic
A) Sociocultural
B) Technological
C) Demographic
D) Political-legal
E) Economic
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
37
Simon and his managers are discussing the unemployment, inflation, and interest-rate trends that might affect their chain of sandwich shops over the next 12 months and the projected growth in the areas where the stores are located. The managers are studying the ________ forces in their organization's general environment.
A) technological
B) sociocultural
C) political
D) economic
E) international
A) technological
B) sociocultural
C) political
D) economic
E) international
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
38
Tia and Sam are partners who solely own T and S Florist. As owners, they can
A) claim only limited liability.
B) avoid taking any legal responsibility for T and S.
C) sell stock in their company.
D) claim the organization as their legal property.
E) decide not to pay a dividend to their stockholders.
A) claim only limited liability.
B) avoid taking any legal responsibility for T and S.
C) sell stock in their company.
D) claim the organization as their legal property.
E) decide not to pay a dividend to their stockholders.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
39
Maryanne was looking over her son's school supply list and saw that he needed three 2-inch binders, a pack of copy paper, and a box of staples. Knowing that her company had all of this in the supply closet, she planned to just bring them home with her the next day. This would be considered
A) unethical behavior.
B) employee theft.
C) workplace cheating.
D) value system conflict.
E) misuse of company property
A) unethical behavior.
B) employee theft.
C) workplace cheating.
D) value system conflict.
E) misuse of company property
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
40
Local communities are stakeholders of organizations because communities
A) rely on the products the companies produce.
B) rely on the tax base from companies and the jobs the company provides.
C) wish to join forces with organizations to create strategic alliances.
D) need a major corporate presence to maintain federal funding of the local highway system.
E) prefer products made by large multinational organizations over locally made products.
A) rely on the products the companies produce.
B) rely on the tax base from companies and the jobs the company provides.
C) wish to join forces with organizations to create strategic alliances.
D) need a major corporate presence to maintain federal funding of the local highway system.
E) prefer products made by large multinational organizations over locally made products.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
41
Sustainable economic development
A) meets future needs without compromising present needs.
B) always generates greater profitability.
C) is the goal of most corporations.
D) meets present needs without compromising the ability of future generations to meet their needs.
E) is an idea proposed by Frank and Lillian Gilbreth to cut costs and increase efficiency.
A) meets future needs without compromising present needs.
B) always generates greater profitability.
C) is the goal of most corporations.
D) meets present needs without compromising the ability of future generations to meet their needs.
E) is an idea proposed by Frank and Lillian Gilbreth to cut costs and increase efficiency.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
42
________ guides the justice approach to deciding ethical dilemmas.
A) Increasing profits and workplace diversity
B) Respect for the fundamental rights of human beings
C) Respect for impartial standards of fairness and equity
D) Respect for society and the environment
E) An individual's moral compass
A) Increasing profits and workplace diversity
B) Respect for the fundamental rights of human beings
C) Respect for impartial standards of fairness and equity
D) Respect for society and the environment
E) An individual's moral compass
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
43
The Sarbanes-Oxley Act of 2002 established requirements for ________. Noncompliance can result in penalties of
A) proper financial record keeping for private companies; as much as 20 years in prison.
B) proper financial record keeping for government organizations; as much as 25 years in prison.
C) codes of ethics guidelines for organizations; as much as $2 million.
D) proper financial record keeping for public companies; as much as 25 years in prison.
E) all corporate financial records to be made public; as much as $5 million.
A) proper financial record keeping for private companies; as much as 20 years in prison.
B) proper financial record keeping for government organizations; as much as 25 years in prison.
C) codes of ethics guidelines for organizations; as much as $2 million.
D) proper financial record keeping for public companies; as much as 25 years in prison.
E) all corporate financial records to be made public; as much as $5 million.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
44
Charles, the president of an IT company, is friends with Levi, the CEO of Cyber Industries, a company that develops and manufactures computer hardware. Levi tells Charles that Cyber Industries is about to announce the creation of a revolutionary new computer processor that will quadruple processing capacity and cause Cyber Industries' sales and profits to skyrocket. Charles then purchases a large number of shares of Cyber Industries company stock before the news of the new computer processor is made public. In which illegal activity has Charles engaged?
A) A Ponzi scheme
B) Short selling
C) Issuing a call
D) Information abuse
E) Insider trading
A) A Ponzi scheme
B) Short selling
C) Issuing a call
D) Information abuse
E) Insider trading
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
45
Mackenzie, a successful store manager, leads her employees by encouraging them and showing that she genuinely believes in them. She also encourages group and team efforts. Mackenzie manages at Kohlberg's ________ level of personal moral development.
A) second
B) nonconventional
C) conventional
D) acceptable
E) first
A) second
B) nonconventional
C) conventional
D) acceptable
E) first
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
46
Beau said to a close friend, "I am fed up with my company's continual disregard for the environment. They secretly dispose of hazardous chemicals into a nearby stream constantly. I don't know how they get away with it! I am going to call a reporter at the local newspaper and reveal what my company is doing." Beau's decision to tell somebody about his company's actions is an example of
A) moral courage.
B) violating a code of ethics.
C) backstabbing his manager.
D) being guided by the invisible hand.
E) whistle-blowing.
A) moral courage.
B) violating a code of ethics.
C) backstabbing his manager.
D) being guided by the invisible hand.
E) whistle-blowing.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
47
The employees of Pi's Pizza, a local pizza restaurant, feel that the owners and managers really try to follow the ethical policies outlined in their company's code of ethics. Curtis, a cook, said that "Just today, Rob, our manager, called our supplier to let them know we received an extra case of tomatoes that we did not pay for. And they do this type of thing almost every day." Pi's Pizza maintains a(n)
A) procedurally sound atmosphere.
B) profitable climate.
C) ethical climate.
D) holier-than-thou atmosphere.
E) honest environment.
A) procedurally sound atmosphere.
B) profitable climate.
C) ethical climate.
D) holier-than-thou atmosphere.
E) honest environment.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
48
Ethics are defined as
A) influences arising from changes in the characteristics of a population.
B) an organization's written code of social responsibility.
C) standards of right and wrong that influence behavior.
D) a set of behaviors accepted as "right" or "good."
E) rules to be enforced in an organization.
A) influences arising from changes in the characteristics of a population.
B) an organization's written code of social responsibility.
C) standards of right and wrong that influence behavior.
D) a set of behaviors accepted as "right" or "good."
E) rules to be enforced in an organization.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
49
To increase profitability, top management of a national retailer needs to decide if it will close several stores. Management knows that by closing the locations, it will save the company millions of dollars and benefit many stockholder groups and individuals. The benefits of closing the stores outweigh the benefits of keeping them open. Keeping the stores open would be advantageous for many fewer people than closing the stores. This logic is an example of the ________ approach to deciding ethical dilemmas.
A) individual
B) deontological
C) utilitarian
D) procedural justice
E) moral-rights
A) individual
B) deontological
C) utilitarian
D) procedural justice
E) moral-rights
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
50
With recent reports of identity theft, Mr. Adams, the CEO of a construction company, is concerned about his employees' privacy, and because of recent accidents on the job, he is also worried about the safety of his workers. Mr. Adams' concerns with privacy and health and safety are key elements in the ________ approach to deciding ethical dilemmas.
A) individual rights
B) procedural justice
C) impartial
D) utilitarian
E) moral-rights
A) individual rights
B) procedural justice
C) impartial
D) utilitarian
E) moral-rights
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
51
Josiah was unhappy with how his boss was promoting individuals on his team. He felt like was being overlooked because of his race and the fact that he had reported an incident to management a year before. Instead of speaking to his boss and human resources about his hunch, he posted about it on Facebook. When confronted, he claimed he was protected as a(n) ________, even though he posted on Facebook.
A) external stakeholder
B) special-interest group member
C) internal stakeholder
D) whistle-blower
E) insider trader
A) external stakeholder
B) special-interest group member
C) internal stakeholder
D) whistle-blower
E) insider trader
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
52
Changes in the economic, political, legal, and technological global system that may affect an organization are ________ forces. For example, stresses within the European Union (including the United Kingdom's recent decision to exit the EU) may have global ramifications.
A) local
B) demographic
C) international
D) technological
E) external stakeholder
A) local
B) demographic
C) international
D) technological
E) external stakeholder
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
53
________ are the relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior. These beliefs may include the idea that employees should be promoted solely on the basis of merit, that no bribes will be paid to foreign officials to obtain business licenses, and that companies should offer extended maternity leave upon the employee's request.
A) Morals
B) Norms
C) Ethical advantages
D) Values
E) Fairness factors
A) Morals
B) Norms
C) Ethical advantages
D) Values
E) Fairness factors
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
54
As the CEO of a company that produces products for schools, Amber believes that her company needs not only to produce a profit but also to do things that benefit society. ________ guides Amber's beliefs.
A) Individual responsibility
B) The desire for sustainability
C) Social responsibility
D) A sense of moral rights
E) Corporate lobbying
A) Individual responsibility
B) The desire for sustainability
C) Social responsibility
D) A sense of moral rights
E) Corporate lobbying
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
55
Blake has managed several restaurants for over 50 years and is close to retirement. With his maturity and business experience, his decisions are sound, based on solid, proven values. Blake tends to be an independent thinker who focuses on empowering his employees. Blake manages at Kohlberg's ________ level of personal moral development.
A) first
B) nonconventional
C) second
D) acceptable
E) postconventional
A) first
B) nonconventional
C) second
D) acceptable
E) postconventional
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
56
________ forces affect the way politics shape laws and the way laws shape the opportunities for and threats to an organization. For example, some cities in the United States (including New York and San Francisco) have set the minimum wage far above the federally mandated minimum wage.
A) Political-legal
B) Demographic
C) Economic
D) Sociocultural
E) Technological
A) Political-legal
B) Demographic
C) Economic
D) Sociocultural
E) Technological
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
57
The company that Layton owns, the Music Box, is a family-owned company that has been in business for more than 100 years. Layton wants to give back to the people of the community to acknowledge their role in the store's success. He decides to donate a significant portion of the store's profits to a charity every year. Layton's decision is an example of ________ in action.
A) corporate social responsibility
B) corporate governance
C) a code of ethics
D) economic responsibility
E) legal responsibility
A) corporate social responsibility
B) corporate governance
C) a code of ethics
D) economic responsibility
E) legal responsibility
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
58
A(n) ________ is a formal written set of ethical standards guiding an organization's actions.
A) moral compass
B) business plan
C) dilemma document
D) ethical plan
E) code of ethics
A) moral compass
B) business plan
C) dilemma document
D) ethical plan
E) code of ethics
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
59
Bob, the owner of Orthopedic Supply, just discovered that his trusted friend Ruth, his accountant for over 30 years, has been mishandling the company books and stealing from the company bank account. Bob must decide whether to ignore his friend's actions and avoid bad publicity for Orthopedic Supply, or to have Ruth arrested for embezzlement. Bob is facing
A) a whistle-blower.
B) a moral courage decision
C) an issue of corporate governance.
D) a social audit.
E) an ethical dilemma.
A) a whistle-blower.
B) a moral courage decision
C) an issue of corporate governance.
D) a social audit.
E) an ethical dilemma.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
60
Consider the following situation: Local livestock farmers could allow the runoff of manure nutrients into a stream that feeds a local lake because polluting the stream helps farmers in the short term. However, farmers will act ethically in the short run to avoid harming others in the long run because doing so is also in the farmer's best long-term interests. This type of thinking reflects the ________ approach to deciding ethical dilemmas.
A) individual
B) group
C) moral-rights
D) utilitarian
E) procedural justice
A) individual
B) group
C) moral-rights
D) utilitarian
E) procedural justice
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
61
Cherries on Top, a national ice cream shop, is struggling financially to keep up with the bigger chains. The top executives have decided to close all the stores in the Northeast and Texas, as that will give them an additional one million dollars to put into marketing. This executive is practicing the
A) individual approach.
B) utilitarian approach.
C) moral-rights approach.
D) justice approach.
E) value system approach.
A) individual approach.
B) utilitarian approach.
C) moral-rights approach.
D) justice approach.
E) value system approach.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
62
Angela wants to sell her business. Sadie has expressed an interest in purchasing it, but is worried about whether or not she will qualify a loan with the interest rates going up. Sadie is worried about a(n)
A) economic force.
B) technological force.
C) demographic force.
D) political-legal force.
E) international force.
A) economic force.
B) technological force.
C) demographic force.
D) political-legal force.
E) international force.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
63
Katelyn, a millennial, is conducting her job search. She wants to work for a company that cares not only about its people, but about the planet too. In reviewing different company portfolios, where in the company would you guide her to be successful with her research?
A) its LinkedIn page
B) its financial reports
C) its social audit documents
D) reports from the Better Business Bureau
E) its retention rate of employees
A) its LinkedIn page
B) its financial reports
C) its social audit documents
D) reports from the Better Business Bureau
E) its retention rate of employees
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
64
Cara has discovered that due to a time crunch, her boss has let the latest round of prescription medications be sent to pharmacies without the final check. She claims that there has never been an issue with this particular drug in the past and if patients weren't able to get their medications on time, the story would definitely be in the newspaper. Her boss is willing to take the risk. After all what could possibly go wrong? What do you think Cara should do?
A) Report her boss for an ethical violation.
B) Agree with her boss and do nothing.
C) Agree with her boss, but document her objections, just in case.
D) Report her boss to the newspaper.
E) Disagree with her boss and ask HR to reassign her.
A) Report her boss for an ethical violation.
B) Agree with her boss and do nothing.
C) Agree with her boss, but document her objections, just in case.
D) Report her boss to the newspaper.
E) Disagree with her boss and ask HR to reassign her.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
65
On an organization's board of directors, inside directors
A) are supposed to be elected from outside the organization and outside directors may be members of the firm.
B) must work for the company and outside directors are also members of the firm.
C) may be members of the firm and outside directors are supposed to be elected from outside the firm.
D) are always retired executives and outside directors typically are employees.
E) must work for the organization and outside directors are paid members of the organization.
A) are supposed to be elected from outside the organization and outside directors may be members of the firm.
B) must work for the company and outside directors are also members of the firm.
C) may be members of the firm and outside directors are supposed to be elected from outside the firm.
D) are always retired executives and outside directors typically are employees.
E) must work for the organization and outside directors are paid members of the organization.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
66
Laura turns off lights when she leaves a room, brings her water bottle from home and refills it throughout the day, and walks to work. Laura is
A) reducing her carbon footprint.
B) increasing her level of exercise.
C) expanding her awareness of social realities.
D) spending time in nature.
E) avoiding people who lack integrity.
A) reducing her carbon footprint.
B) increasing her level of exercise.
C) expanding her awareness of social realities.
D) spending time in nature.
E) avoiding people who lack integrity.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
67
Sunset Oil is a large oil drilling company off the Gulf Coast. They want to expand their drilling area and are receiving a great deal of push back from the local community. It will now be on the ballot at the next election. Sunset Oil is concerned about how all of this will impact their bottom line. Which of the following should be a consideration for Sunset Oil?
A) task environment
B) social audit
C) triple bottom line
D) clawbacks
E) crowdfunding
A) task environment
B) social audit
C) triple bottom line
D) clawbacks
E) crowdfunding
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
68
Kendra decided to leave her job in the city and move to the country where she plans to start her own business selling homemade preserves, soaps, lotions, and candles. Kendra's business would be
A) a sole proprietorship.
B) a partnership.
C) a private investment.
D) employee owned.
E) owned by stockholders.
A) a sole proprietorship.
B) a partnership.
C) a private investment.
D) employee owned.
E) owned by stockholders.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
69
The Parvizians own several oriental rug stores in and around the Washington, DC, metropolitan area. It is expected that as each of the brothers have children they will grow up and take part in the business too. The members of the family are considered
A) sole proprietors.
B) partners.
C) private investors.
D) employee owners.
E) stockholders.
A) sole proprietors.
B) partners.
C) private investors.
D) employee owners.
E) stockholders.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
70
This year Aetna announced it was moving out of Hartford, Connecticut, where it had held it headquarters for over 100 years. The announcement sent shockwaves through an already economically challenged state. How would Aetna leaving have an impact on the local community?
A) People would move out of Connecticut causing a housing market issue with too many homes for sale.
B) Restaurants close to the office building may close due to lack of customers.
C) There would be vacant office buildings with no property taxes being paid.
D) Employees would no longer exercise at the local park.
E) Courses in insurance adjustment would no longer be offered at the community college.
A) People would move out of Connecticut causing a housing market issue with too many homes for sale.
B) Restaurants close to the office building may close due to lack of customers.
C) There would be vacant office buildings with no property taxes being paid.
D) Employees would no longer exercise at the local park.
E) Courses in insurance adjustment would no longer be offered at the community college.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
71
North West Jacket Company has a policy that each employee volunteer at the local elementary school reading or helping with math for 2 hours a month. They also donate coats for all children who need them in the winter and give a financial contribution to the school. North West is demonstrating its social responsibility through
A) operating with integrity.
B) 1/1/1 charitable giving.
C) fostering employee success.
D) a journey toward sustainability.
E) natural capital.
A) operating with integrity.
B) 1/1/1 charitable giving.
C) fostering employee success.
D) a journey toward sustainability.
E) natural capital.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
72
Mr. Liang, a wealthy businessman who made his fortune in the oil industry, understands the importance of a college education, so he has donated over $10 million over the last several years to colleges and universities. Mr. Liang's actions are an example of
A) philanthropy.
B) sustainability.
C) servant leadership.
D) social responsibility.
E) corporate governance.
A) philanthropy.
B) sustainability.
C) servant leadership.
D) social responsibility.
E) corporate governance.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
73
Which of the following describes the system of corporate governance?
A) governing an industry, such as the trucking industry, to protect customers
B) protecting citizens against unethical state and national governments
C) governing a company so that the interests of corporate owners and other stakeholders are protected
D) monitoring an industry, such as law firms, to ensure ethical practices
E) monitoring and limiting corporate political donations
A) governing an industry, such as the trucking industry, to protect customers
B) protecting citizens against unethical state and national governments
C) governing a company so that the interests of corporate owners and other stakeholders are protected
D) monitoring an industry, such as law firms, to ensure ethical practices
E) monitoring and limiting corporate political donations
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
74
Which of the following is NOT considered a sociocultural force?
A) LGBTQ restrooms
B) Smoking marijuana laws
C) Millennials choosing Netflix over cable TV
D) Religious exemptions for vaccines
E) Multigenerational households on the rise
A) LGBTQ restrooms
B) Smoking marijuana laws
C) Millennials choosing Netflix over cable TV
D) Religious exemptions for vaccines
E) Multigenerational households on the rise
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
75
When a pharmaceutical company wants to sell a newly tested drug to the public, it must first meet the ground rules established by
A) its strategic allies.
B) the employee unions.
C) special-interest groups.
D) financial institutions.
E) government regulators.
A) its strategic allies.
B) the employee unions.
C) special-interest groups.
D) financial institutions.
E) government regulators.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
76
Imagination Museum is holding nominations for its board of directors. It is the first time that over half of the positions are vacant, due to either retirements or term expirations. The new CEO wants to be sure that the board is representative of the community, as well as the patrons who attend most of the events. Which of the following considerations are important for a good board?
A) racial balance
B) financial balance
C) religious/cultural balance
D) educational attainment balance
E) gender balance
A) racial balance
B) financial balance
C) religious/cultural balance
D) educational attainment balance
E) gender balance
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
77
Olympia Marketing has instituted new policies around misappropriation of assets, conflicts of interests, and kickbacks. Also with the local elections just around the corner, management sent out reminders about political contributions and confidentiality of company information. All of these policies can be found in Olympia Marketing's
A) employee handbook.
B) policies and procedures manual.
C) moral rights approach.
D) code of ethics.
E) value system.
A) employee handbook.
B) policies and procedures manual.
C) moral rights approach.
D) code of ethics.
E) value system.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
78
Business scholar Archie Carroll suggested that ________ is the first and primary responsibility of an organization in the global economy.
A) to be a good global corporate citizen, as defined by the host country's expectations,
B) to make a profit consistent with expectations for international business
C) to be ethical in all of its business practices
D) to obey the law of host countries as well as international law
E) to have a written code of ethics
A) to be a good global corporate citizen, as defined by the host country's expectations,
B) to make a profit consistent with expectations for international business
C) to be ethical in all of its business practices
D) to obey the law of host countries as well as international law
E) to have a written code of ethics
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
79
Outside directors are supposed to be elected yet many are handpicked by the CEO, creating the directors' lack of
A) interest in company matters.
B) corporate social responsibility.
C) focus on profits.
D) independence from the CEO.
E) a written ethical code.
A) interest in company matters.
B) corporate social responsibility.
C) focus on profits.
D) independence from the CEO.
E) a written ethical code.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck
80
Which of the following is an example of a green policy or action?
A) A local factory pollutes the atmosphere via smokestacks that belch out carbon dioxide.
B) The owner of a sole proprietorship announces that she is taking on a business partner.
C) A major publisher donates 10,000 books a year to national literacy groups.
D) 3M encourages employees to experiment with creating new products.
E) Coca-Cola has pledged to replenish (return to nature) all the water it uses to make its beverages.
A) A local factory pollutes the atmosphere via smokestacks that belch out carbon dioxide.
B) The owner of a sole proprietorship announces that she is taking on a business partner.
C) A major publisher donates 10,000 books a year to national literacy groups.
D) 3M encourages employees to experiment with creating new products.
E) Coca-Cola has pledged to replenish (return to nature) all the water it uses to make its beverages.
Unlock Deck
Unlock for access to all 95 flashcards in this deck.
Unlock Deck
k this deck