Deck 8: The Marketing Plan
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Unlock Deck
Sign up to unlock the cards in this deck!
Unlock Deck
Unlock Deck
1/89
Play
Full screen (f)
Deck 8: The Marketing Plan
1
Marketing research may be conducted by the entrepreneur or by an external supplier or consultant.
True
2
Interviewing or surveying is the most common approach used to gather primary market data.
True
3
The simplest approach to gathering primary information is by developing a questionnaire.
False
4
Focus groups should be led by the entrepreneur.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
5
The first step in conducting a competitive analysis is to document the pricing strategy of each competitor.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
6
Marketing information that already exists is called secondary data.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
7
Networking can be used as an informal method of gathering primary data.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
8
Focus groups are an informal method for gathering in-depth marketing information.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
9
Personal,face-to-face,surveys are the most effective and most expensive.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
10
Defining the purpose or objectives of marketing research is often the most difficult stage for an entrepreneur.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
11
The Internet is a good source for primary information but does not provide many secondary sources.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
12
Telephone surveys have the poorest response rate.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
13
Management needs to look at the marketing plan as a guide for implementing marketing decision making and not as a generalized,superficial document.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
14
When preparing the industry analysis section of the business plan,using secondary sources is not appropriate.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
15
Interviewing is less expensive than observation.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
16
Marketing research involves the gathering of information in order to determine who will buy the product and what the most effective promotion strategy would be.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
17
An effective way to begin defining the purpose of a marketing plan,is to make a list of all the information needed to prepare the marketing plan.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
18
The marketing plan is designed to answer three basic questions: where have we been,where do we want to go,and how do we get there
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
19
The marketing budget will depend on a number of factors such as the size of the business,time the venture has been operating,type of business,and resources available.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
20
Private data sources,such as Information Resources,Inc.and Nielsen Indexes,are a low-cost secondary data source.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
21
Major considerations in channel of distribution selection include degree of directness and number of channel members.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
22
The marketing system identifies the major interacting components,both internal and external to the firm.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
23
When making decisions about pricing strategy,the entrepreneur should consider only costs directly associated with the product and ignore overhead.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
24
Manufacturer's agents take title to products and resell them.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
25
When budgeting the marketing strategy,a reasonable budget is a percentage of forecasted total production costs.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
26
The final price of a product or service is the sum of total cost plus profit margin.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
27
It is a good idea to have several marketing goals,since it provides better clarity to the entrepreneur.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
28
The marketing mix consists of the following variables: external environmental factors,internal environmental factors,and marketing strategy.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
29
Middlemen such as wholesalers have lower distribution costs because they operate with economies of scale.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
30
The first step in preparing the marketing plan is to define the target market.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
31
The process of dividing the market into smaller homogeneous groups is called market segmentation.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
32
The budgeting of marketing action and strategy decision are irrelevant when preparing the financial plan.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
33
All marketing goals and objectives should be quantifiable in physical units,time units,or price units.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
34
Use of social media need not be planned as it is not considered part of promotional efforts.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
35
When products cannot be easily differentiated,the entrepreneur is forced to charge a lower price than the competition.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
36
A marketing plan need not provide for the use of existing resources,allocation of all equipment,financial resources,and human resources,since this is part of a production plan.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
37
The target market is not important in a social media strategy because the information is online for all to see.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
38
All efforts to develop an effective social media plan start with the company website.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
39
A marketing strategy and action plan is defined as specific activities outlined to meet the venture's business plan goals and objectives.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
40
The situation analysis describes past and present business achievements of the new venture.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
41
Which survey method results in the most in-depth information and the best response rate
A) Telephone
B) Mail
C) Personal
D) Internet
A) Telephone
B) Mail
C) Personal
D) Internet
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
42
A focus group should consist of:
A) 6-8 potential customers
B) 10-12 potential customers
C) 14-16 potential customers
D) 18-20 potential customers
A) 6-8 potential customers
B) 10-12 potential customers
C) 14-16 potential customers
D) 18-20 potential customers
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
43
Which of the following is not a major question that should be addressed by the marketing plan
A) Where have we been?
B) Where do we want to go in the short term?
C) Where do we want to go in the long term?
D) How do we get there?
A) Where have we been?
B) Where do we want to go in the short term?
C) Where do we want to go in the long term?
D) How do we get there?
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
44
Competitor analysis begins with:
A) gathering samples of the competitors product(s).
B) discovering each competitors advertising budget.
C) documenting the current strategy of each primary competitor.
D) identifying which competitors are most successful.
A) gathering samples of the competitors product(s).
B) discovering each competitors advertising budget.
C) documenting the current strategy of each primary competitor.
D) identifying which competitors are most successful.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
45
Focus groups:
A) should be led by the entrepreneur.
B) consist of 20 to 30 potential customers.
C) discuss information in a formal and standardized procedure.
D) are an informal method of gathering market information.
A) should be led by the entrepreneur.
B) consist of 20 to 30 potential customers.
C) discuss information in a formal and standardized procedure.
D) are an informal method of gathering market information.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
46
Before beginning any social media strategy,it is necessary to identify the:
A) target market.
B) market mix.
C) marketing strategy and action plan.
D) pricing structure.
A) target market.
B) market mix.
C) marketing strategy and action plan.
D) pricing structure.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
47
________ is the process of gathering information in order to determine who will buy the product and what is the most appropriate distribution channel.
A) Market segmentation
B) Marketing planning
C) Market mixing
D) Marketing research
A) Market segmentation
B) Marketing planning
C) Market mixing
D) Marketing research
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
48
The marketing plan is not meant to be a commitment by the entrepreneur to a specific strategy.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
49
The most common approach to gathering primary information is:
A) observation.
B) focus groups.
C) experimentation.
D) interviewing.
A) observation.
B) focus groups.
C) experimentation.
D) interviewing.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
50
One of the pitfalls of a social media plan is when companies use every post to promote their brand.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
51
Marketing research begins with:
A) setting the advertising budget.
B) definition of objectives or purpose.
C) identifying direct marketing strategy.
D) collecting a list of primary and secondary sources of information.
A) setting the advertising budget.
B) definition of objectives or purpose.
C) identifying direct marketing strategy.
D) collecting a list of primary and secondary sources of information.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
52
The simplest approach to gathering primary information is:
A) observation.
B) focus groups.
C) experimentation.
D) interviewing.
A) observation.
B) focus groups.
C) experimentation.
D) interviewing.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
53
Which of the following statements is not true
A) Primary focus of an industry analysis is to provide sufficient knowledge of the environment that can affect marketing strategy decision-making.
B) Industry analysis needs to be conducted using only primary research data.
C) Industry analysis begins with the broadest-based assessment of environmental and industry trends.
D) The information-seeking process of industry analysis is known as an upside-down pyramid.
A) Primary focus of an industry analysis is to provide sufficient knowledge of the environment that can affect marketing strategy decision-making.
B) Industry analysis needs to be conducted using only primary research data.
C) Industry analysis begins with the broadest-based assessment of environmental and industry trends.
D) The information-seeking process of industry analysis is known as an upside-down pyramid.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
54
Information that already exists is called:
A) secondary data.
B) primary data.
C) marketing data.
D) target data.
A) secondary data.
B) primary data.
C) marketing data.
D) target data.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
55
Which survey method is the fastest method for obtaining data
A) Telephone
B) Mail
C) Personal
D) Internet
A) Telephone
B) Mail
C) Personal
D) Internet
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
56
Which survey method is the most expensive
A) Telephone
B) Mail
C) Personal
D) Internet
A) Telephone
B) Mail
C) Personal
D) Internet
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
57
Which survey method results in the worst response rate
A) Telephone
B) Mail
C) Personal
D) Internet
A) Telephone
B) Mail
C) Personal
D) Internet
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
58
The ________ is the written statement of marketing objectives,strategies,and activities to be followed in the business plan.
A) marketing plan
B) marketing mix
C) marketing system
D) marketing structure
A) marketing plan
B) marketing mix
C) marketing system
D) marketing structure
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
59
Which stage of marketing research is considered to be the most difficult for an entrepreneur due to lack of knowledge or experience in marketing
A) Analyzing and interpreting the results
B) Gathering data from primary sources
C) Gathering data from secondary sources
D) Defining the purpose or objectives
A) Analyzing and interpreting the results
B) Gathering data from primary sources
C) Gathering data from secondary sources
D) Defining the purpose or objectives
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
60
Observation,interviewing,and focus groups are examples of collecting:
A) marketing data.
B) primary data.
C) secondary data.
D) target data.
A) marketing data.
B) primary data.
C) secondary data.
D) target data.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
61
Manufacturer's representatives are marketing middlemen that:
A) take title and physical possession of the product.
B) take physical possession of the product.
C) work exclusively for the entrepreneur.
D) are paid a commission when a sale is made.
A) take title and physical possession of the product.
B) take physical possession of the product.
C) work exclusively for the entrepreneur.
D) are paid a commission when a sale is made.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
62
Market segmentation is the process of:
A) describing market conditions.
B) dividing the market into smaller homogeneous groups.
C) presenting future opportunities.
D) exploring new market opportunities.
A) describing market conditions.
B) dividing the market into smaller homogeneous groups.
C) presenting future opportunities.
D) exploring new market opportunities.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
63
The four variables that affect short-term marketing decisions are referred to as the:
A) marketing mix.
B) market segment.
C) marketing plan.
D) marketing system.
A) marketing mix.
B) market segment.
C) marketing plan.
D) marketing system.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
64
Which form of promotion is too expensive for most entrepreneurs to use
A) TV
B) Print ads
C) Radio
D) Webpage
A) TV
B) Print ads
C) Radio
D) Webpage
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
65
Intensive,selective,and exclusive are all part of which major consideration in channel selection
A) Degree of directness
B) Number of channel members
C) Criteria in selection of channel members
D) Number of channels
A) Degree of directness
B) Number of channel members
C) Criteria in selection of channel members
D) Number of channels
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
66
The marketing mix consists of:
A) product, price, research, and promotion.
B) product, research, distribution, and promotion.
C) product, price, distribution, and promotion.
D) product, price, distribution, and research.
A) product, price, research, and promotion.
B) product, research, distribution, and promotion.
C) product, price, distribution, and promotion.
D) product, price, distribution, and research.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
67
Once the marketing goals and objectives have been established,the entrepreneur can begin to develop the ________ and ________ to achieve them.
A) marketing plan; industry analysis
B) marketing mix; consumer research
C) marketing strategy; action plan
D) market research; industry analysis
A) marketing plan; industry analysis
B) marketing mix; consumer research
C) marketing strategy; action plan
D) market research; industry analysis
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
68
Which of the following is a pitfall of social media
A) Setting short-term and long-terms goals to help assess the effectiveness of the plan
B) Spending time each day to review and update material
C) Promoting your product in every post
D) Cultivating customer relationships
A) Setting short-term and long-terms goals to help assess the effectiveness of the plan
B) Spending time each day to review and update material
C) Promoting your product in every post
D) Cultivating customer relationships
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
69
Which is the first step in preparing a marketing plan
A) Identifying strengths and weaknesses
B) Defining the target market
C) Establishing goals and objectives
D) Defining the business situation
A) Identifying strengths and weaknesses
B) Defining the target market
C) Establishing goals and objectives
D) Defining the business situation
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
70
The ________ element of the marketing mix involves decisions as to what is the most appropriate channel.
A) product
B) price
C) distribution
D) promotion
A) product
B) price
C) distribution
D) promotion
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
71
The ________ is the specific group of potential customers toward which a venture aims its marketing plan.
A) target market
B) external environmental factor
C) channel of distribution
D) consumer market
A) target market
B) external environmental factor
C) channel of distribution
D) consumer market
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
72
Which of the following statements is not true of a social media plan
A) Any strategy involving the use of social media should be planned.
B) Social media platforms can be useful in promoting special deals or promotions.
C) Social media is not needed or recommended for companies doing business-to-business sales.
D) A company's website should provide links to their Facebook or Twitter page.
A) Any strategy involving the use of social media should be planned.
B) Social media platforms can be useful in promoting special deals or promotions.
C) Social media is not needed or recommended for companies doing business-to-business sales.
D) A company's website should provide links to their Facebook or Twitter page.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
73
Market conditions,product attributes,cost benefits,and venture attributes are all part of which major consideration in channel selection
A) Degree of directness
B) Number of channel members
C) Criteria in selection of channel members
D) Number of channels
A) Degree of directness
B) Number of channel members
C) Criteria in selection of channel members
D) Number of channels
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
74
When products cannot be easily differentiated:
A) there is little room for price variations from the competition.
B) a skimming price strategy is appropriate.
C) a higher price can be charged.
D) the lowest possible price must be charged.
A) there is little room for price variations from the competition.
B) a skimming price strategy is appropriate.
C) a higher price can be charged.
D) the lowest possible price must be charged.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
75
All efforts to develop an effective social media plan start with:
A) Google.
B) the company website.
C) Facebook.
D) Twitter.
A) Google.
B) the company website.
C) Facebook.
D) Twitter.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
76
Which of the following is not a key element in the pricing strategy
A) Cost
B) Margin or markup
C) Competition
D) Distribution
A) Cost
B) Margin or markup
C) Competition
D) Distribution
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
77
In establishing goals and objectives,it is important to:
A) quantify all aspects of the goals.
B) limit the number of goals.
C) set standards that are ideal.
D) measure it for control purposes.
A) quantify all aspects of the goals.
B) limit the number of goals.
C) set standards that are ideal.
D) measure it for control purposes.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
78
Business-to-business marketing involves:
A) sales to households for personal consumption.
B) a more direct channel of distribution than consumer markets.
C) selling products such as household furniture.
D) selling products and services through certified representatives.
A) sales to households for personal consumption.
B) a more direct channel of distribution than consumer markets.
C) selling products such as household furniture.
D) selling products and services through certified representatives.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
79
The major interacting components that enable a firm to successfully provide products to the marketplace are called the:
A) marketing plan.
B) marketing mix.
C) marketing system.
D) marketing structure.
A) marketing plan.
B) marketing mix.
C) marketing system.
D) marketing structure.
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck
80
Which of the following is an internal environmental variable
A) The economy
B) Technology
C) Industry demand
D) Financial resources
A) The economy
B) Technology
C) Industry demand
D) Financial resources
Unlock Deck
Unlock for access to all 89 flashcards in this deck.
Unlock Deck
k this deck