Exam 11: CompTIA Project+

Question 1

A project manager is justifying a required change with the associated impact on the project. Which of the following is the NEXT step?

A) Implementation
B) Approval
C) Validation
D) Auditing

Answer 1

Approval

Question 2

Which of the following describes a burn rate?

A) The rate at which project documents are disposed.
B) The rate at which project personnel leave the project.
C) The rate at which the project budget is used.
D) The rate at which the timeline increases.

Answer 2

The rate at which the project budget is used.

Question 3

A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor. Which of the following terms describe this requirement?

A) Outsourcing
B) Business acquisition
C) Business process change
D) Internal reorganization

Answer 3

Outsourcing

Question 4

A project manager is attempting to establish the proper sequencing and duration of project activities. Which of the following would be the MOST beneficial?

A) Network diagram
B) Ishikawa diagram
C) WBS
D) Gantt chart

Question 5

A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule. Which of the following is the FIRST step the project manager should take?

A) Assess the risk register's new items.
B) Review the task start and finish dates.
C) Obtain additional resources.
D) Analyze the assigned hours.

Question 6

A critical stakeholder has requested additional status updated beyond the schedule. Which of the following factors MOST likely needs to be accounted for when communication with this stakeholder?

A) Confidentiality
B) Criticality
C) Frequency
D) Cultural differences

Question 7

A WBS is being developed for a project. Which of the following would be BEST suited to contribute cost and time estimates for the project activities?

A) Project team members
B) Project sponsor
C) Project manager
D) Project scheduler

Question 8

A project requires daily status updates. Which of the following is the MOST effective method for providing these updates?

A) Backlog
B) Standup
C) Kickoff
D) Retrospective

Question 9

Which of the following are characteristics of a project? (Choose two.)

A) Ongoing
B) Temporary
C) Start and finish
D) Achieving a goal
E) Consisting of milestones
F) Restricting the budget

Question 10

A stakeholder is unaware of a project's status. Which of the following documents should the project manager consult to ensure all stakeholders are notified of project changes? (Choose two.)

A) Status report
B) Organizational chart
C) RACI matrix
D) Meeting minutes
E) Communication plan

Question 11

During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project. Which of the following documents would contain these items?

A) Business case
B) Requirements document
C) Project timeline
D) Task plan

Question 12

A project manager is unsure if the quality of a deliverable from a SME meets specifications. Which of the following is the BEST way for the project manager to address the issue?

A) Conduct a face-to-face or telephone meeting with the team member.
B) Send an email outlining the concerns to the team member.
C) Send a project team meeting to obtain feedback from everyone.
D) Post the issue on the wiki page for input from stakeholders.

Question 13

The project manager for a TV tower construction project receives notification that a strong storm is expected the following week. Which of the following should the project manager do NEXT?

A) Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately.
B) Evaluate the risk, fill in the issue log, and communicate it according to the communication plan.
C) Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan.
D) Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders.

Question 14

One deliverable failed during testing, and this has already happened several times. Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?

A) Run chart
B) Fishbone diagram
C) Scatter diagram
D) Gantt chart

Question 15

A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time. Which of the following techniques is MOST likely to be used to complete the project on time?

A) Throttling
B) Crashing
C) Resource leveling
D) Resource smoothing

Question 16

A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps. Which of the following conflict resolution techniques is the project manager using?

A) Forcing
B) Negotiating
C) Compromising
D) Avoiding

Question 17

There are four parallel paths on a network diagram. The summary duration of each path is below: A, C, G: 10 weeks A, B, F: 8 weeks D, E, H: 12 weeks D, B, F: 7 weeks Which of the following tasks are on the critical path?

A) A, C, G
B) A, B, F
C) D, E, H
D) D, B, F

Question 18

The executive sponsor asks a project manager to summarize the following for a project: 1. Final capital expenditures. 2. Anticipated cost of new employee resources to support the solution. 3. Maintenance estimates. Which of the following information should the project manager provide?

A) Cost baseline
B) Burn rate
C) Cost variance report
D) Total project cost

Question 19

After identifying all known tasks, the project manager has started to sequence and set durations. Which of the following describes how the project manager should BEST determine the initial sequence and durations?

A) Use milestones identified in the project charter.
B) Use data based on past knowledge.
C) Hold a full team workshop to review the complete WBS.
D) Collaborate with other project managers.

Question 20

The PMO is responsible for: (Choose two.)

A) managing the project plan, scope, risk, and budget.
B) contributing expertise, deliverables, and estimates of costs.
C) setting standards and practices for the organization and providing governance.
D) outlining consequences of non-performance and coordinating between disparate projects.
E) approving funding, developing the project schedule, and gathering high-level requirements.

Question 21

During the execution phase of a project, a project task has run longer than anticipated. Which of the following is the new critical path of the project if Task 2 requires an additional two days to complete?

A) 12 days
B) 14 days
C) 16 days
D) 19 days

Question 22

Which of the following is a definition of an RFP?

A) A document sent to potential vendors to solicit a bid for a project.
B) A document sent to potential vendors to request information for skills and experience for a project.
C) A document sent to potential vendors to request a commitment for a project.
D) A document sent to potential vendors to solicit information that excludes pricing information for a project.

Question 23

During a project assessment, a project manager determines the initial project cost estimates were incorrect, and there is not enough budget left, including reserves, to complete the project. Which of the following actions should the project manager take?

A) Alert the project sponsor of the situation.
B) Contact the customer and request more funding.
C) Announce the project will end early due to lack of funds.
D) Attempt to save money in downstream activities.

Question 24

A customer will have ongoing changes to project requirements. Which of the following is the BEST project management methodology for this requirement?

A) Waterfall
B) Agile
C) PRINCE2
D) Bottom-up

Question 25

Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process. Which of the following conflict resolution techniques has the project manager utilized?

A) Smoothing
B) Forcing
C) Compromising
D) Avoiding

Question 26

A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved. Which of the following constraints are MOST likely to be affected? (Choose two.)

A) Quality because the existing system is now outside the threshold.
B) Requirements because this is a change to initial scope.
C) Cost because replacing the system incurs additional expense.
D) Schedule because this was an unscheduled task and will impact the timeline.
E) Stakeholders because they will need to understand the modification and provide buy-in.

Question 27

Which of the following project documents should be used to record the occurrence of an unplanned event?

A) Action log
B) Risk log
C) Change log
D) Issue log

Question 28

Several team members report that meeting objectives are not being met. Which of the following documents would a project manager create to make team meetings more effective? (Choose two.)

A) Create an SOW prior to each meeting and adhere to it.
B) Create a meeting agenda prior to each meeting and adhere to it.
C) Create a lessons learned list prior to each meeting and adhere to it.
D) Create a project charter prior to each meeting and adhere to it.
E) Create an action item list during the meeting and adhere to it.
F) Create a corrective action plan prior to each meeting and adhere to it.
G) Create a WBS prior to each meeting and adhere to it.

Question 29

Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project?

A) Sales clerk
B) Marketing representative
C) Team lead
D) Product item

Question 30

Assuming an iterative approach, which of the following will be conducted at the end of each iteration?

A) SCRUM retrospective
B) Kickoff meeting
C) Budget baseline
D) Risk review

Question 31

A project in the execution phase is over budget, and tasks on the critical path are on schedule. Which of the following should the project manager do NEXT?

A) Update the project management plan.
B) Issue a change request.
C) Revise the project charter.
D) Evaluate the impact to the baseline.

Question 32

The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources. Which of the following should the project manager do to obtain the resources?

A) The project manager should identify and document the reasons for the additional resources in a change request.
B) The project manager should hire additional resources temporarily to complete the project.
C) The project manager should terminate the project until additional resources are added to the project.
D) The project manager should ask the project team members to take on more tasks to complete the project on time.

Question 33

A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries. Which of the following documents should the project manager create?

A) Business case
B) Project charter
C) Scope statement
D) Project management plan

Question 34

A milestone task on the critical path has been completed. Which of the following should the project manager notify?

A) Owner of predecessor task
B) Project team
C) Project sponsor
D) Project steering committee

Question 35

A customer has requested additional features for an active project. Which of the following steps should take place NEXT?

A) Implement the requested changes.
B) Evaluate the impact of the changes.
C) Update all project documents.
D) Submit the requested changes to the CCB.

Question 36

When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?

A) Issue log
B) Risk management plan
C) Communications plan
D) Risk register
E) Status report

Question 37

Which of the following documents should be used to provide high-level reporting to key stakeholders?

A) Dashboard
B) Communication plan
C) Statement of work
D) Project charter

Question 38

The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor's areas of poor performance?

A) Balanced score card
B) WBS
C) Post-project evaluation
D) PERT

Question 39

Which of the following documents does a vendor rely on MOST before committing funding and resources to a project?

A) SOW
B) PO
C) SLA
D) MOU

Question 40

An organization has multiple projects that are taking place simultaneously. Which of the following should be tasked with ensuring resources are appropriately allocated to projects?

A) PMO
B) Project sponsor
C) Project coordinator
D) HR

Question 41

A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying?

A) Transfer
B) Accept
C) Avoid
D) Mitigate

Question 42

Which of the following is a schedule that illustrates the duration of an activity?

A) Process diagram
B) Ishikawa diagram
C) Gantt chart
D) Pareto chart

Question 43

Team members have reported that meetings are poorly attended and unproductive. Which of the following steps can the project manager take to make the meetings more productive?

A) Discontinue the meetings with the poorest attendance.
B) Decrease the length of the meetings.
C) Distribute an agenda before each meeting.
D) Document team member attendance and report it to management.

Question 44

A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference. Which of the following is MOST likely to be the main challenge the influences this decision?

A) Geographical factors
B) Language barriers
C) Cultural differences
D) Technology factors

Question 45

Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well. The project manager should:

A) follow the change process flow and notify the legal department after the change is implemented.
B) extend a formal invitation to the legal department representative to join the CCB.
C) hold a separate meeting with the legal department representative and ask for approval.
D) notify the legal department representative in the event of an upcoming audit.

Question 46

A vendor is unable to deliver an order by the specified date. Which of the following should be the project manager's NEXT steps? (Choose two.)

A) The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.
B) The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays.
C) The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays.
D) The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.
E) The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

Question 47

A project manager received a change request, immediately documented the required changes, and evaluated the impact of and justification for the changes. Which of the following should the project manager do NEXT?

A) Gain approval for the changes.
B) Identify the approval authority.
C) Implement the changes.
D) Create an emergency change request.

Question 48

An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs. Which of the following actions should the project manager take?

A) Submit a new change request.
B) Initiate the regression plan.
C) Add remediation to the schedule.
D) Accept the new power output.

Question 49

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages. Which of the following is a necessary step to record the actual durations?

A) Establish each WBS work package resource.
B) Establish and set the baseline.
C) Establish and set the quality gates.
D) Establish the tollgates.

Question 50

A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority. Which of the following effects is this MOST likely to have on the project?

A) The deliverables and quality will remain the same, but the cost will increase.
B) The deliverables and quality will remain the same, but the cost will decrease.
C) The deliverables and cost will remain the same, but the quality will increase.
D) The cost and quality will remain the same, but the deliverables will increase.

Question 51

A project has fallen behind schedule. Upon investigation, the project manager determines that team members have implemented requirements relayed via impromptu hallway meetings with the client. Which of the following should the project manager do to resolve this issue?

A) Update the scope management plan.
B) Modify the project baselines.
C) Implement change control management.
D) Inform the stakeholders of the issue.

Question 52

A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions. Which of the following strategies is the project manager applying?

A) Accepting
B) Mitigating
C) Avoiding
D) Transferring

Question 53

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable. Which of the following factors will MOST likely influence the communication methods used in the project?

A) Personal preferences
B) Technological factors
C) Language barriers
D) Cultural differences

Question 54

Which of the following describes how a project is related to a program?

A) A program is a combination of multiple projects.
B) A program contains an element of the project.
C) A program is a part of a project.
D) A program uses half of the project's budget.

Question 55

A project manager was directed to complete a project sooner than previously planned. Which of the following is the MOST cost-effective step to take to ensure the project's success?

A) Reduce the scope
B) Increase the budget
C) Decrease staff
D) Update the WBS

Question 56

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project. Which of the following would the project manager MOST likely do?

A) Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.
B) Raise a purchase order to purchase the licensing and ask the team member to install it.
C) Amend the project scope and raise a project change request to obtain approval of the amendment.
D) Amend the project schedule and work breakdown structures to remove the use of the software from the project.

Question 57

Which of the following are examples of organizational change? (Choose two.)

A) Relocation
B) Scope
C) Business process
D) Schedule
E) Risk event

Question 58

A project manager has noticed poor attendance as status meetings. Which of the following strategies should the project manager use to improve attendance? (Choose two.)

A) Provide an agenda before the status meeting.
B) Adhere to an agenda and scheduled time.
C) Add non-project-related items to the agenda.
D) Add and discuss new agenda items throughout the meeting.
E) Discard the action items at the conclusion of the meeting.

Question 59

A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes?

A) Quality
B) Regulations
C) Schedule
D) project team

Question 60

An agreement document that is intended to prevent two or more organizations from sharing specific, confidential information with anyone but each other is called:

A) an RFP.
B) an NDA.
C) an SLA.
D) an MOU.

Question 61

A project has activities on the critical path that must be completed before other activities can start. Task A is dependent on Task C before Task D can be completed. Task A requires task B to start. Task B takes twice as long to complete as Task C. Which of the following is the appropriate ordering of the critical path?

A) B, A, D
B) C, B, D, A
C) D, A, C
D) B, C, A, D

Question 62

The project manager of a global project constantly receives complaints from individuals at another location that some team members are not available after lunch on Fridays. This is acceptable to the project manager. Which of the following factors is the MOST likely cause for this scenario?

A) Personal preference
B) Intra-organizational differences
C) Culture
D) Time zone

Question 63

Which of the following elements should be included on a responsibility assignment matrix?

A) Responsible, accountable, consulted, informed
B) Resource, accountable, signoff, input
C) Responsible, accurate, confidential, informed
D) Resource, accountable, consulted, informed

Question 64

A company is hired to perform some of another organization's work. Which of the following types of organizational change is described?

A) Outsourcing
B) Business process change
C) Shared resources
D) Split

Question 65

A project manager has been assigned a project with a budget of $50,000. Three change requests are submitted during execution that will increase the overall project cost to $60,000. Which of the following steps should the project manager perform NEXT?

A) Wait until the change requests are approved by the CCB.
B) Approve the changes because the additional functionality is required to complete the process.
C) Speak with the project sponsor and provide a detailed analysis of the changes and impacts to the project budget.
D) Schedule the changes as part of the second phase of the project when additional funding will be available and work can be completed.

Question 66

A team member learns that an assigned task is not due until the very end of the project. Moreover, the team member is not aware of any predecessor tasks dependent on completing the assigned task. Which of the following does the project manager use to decide if the team member can start the task later or earlier?

A) Review the PERT chart and evaluate if the task is a critical dependency.
B) Review the PERT chart and evaluate if the task is a discretionary dependency.
C) Review the PERT chart and evaluate if the task is a real dependency.
D) Review the PERT chart and evaluate if the task is an external dependency.

Question 67

Which of the following roles has approval authority for project funding?

A) Champion
B) Chief Financial Officer (CFO)
C) Project Management Office (PMO)
D) Sponsor

Question 68

A project manager wants to introduce the practice of a WBS to the PMO, but the other managers believe this will create extra work. Which of the following would BEST communicate the need for a WBS to the other managers? (Choose two.)

A) Using the WBS will help prevent work from slipping or being forgotten.
B) TheWBS will be required on very large projects.
C) TheWBS will be required if the project manager has the time available to complete it.
D) TheWBS will aid in determining which resources are required for the project.
E) The WBS is the best way to determine risks of the project.

Question 69

During a project, the project manager discovers there is insufficient time allotted for quality control. The project manager prepared to submit a revised schedule to the CCB. Given the attached chart, which of the following is the critical path if one day is added to each task for quality control?

A) 12 days
B) 16 days
C) 17 days
D) 22 days

Question 70

A project team has purchased computers with warranties extending throughout the entire project. Which of the following represents the risk strategy utilized?

A) Transfer
B) Share
C) Mitigate
D) Avoid

Question 71

A project manager is assigned to an ongoing project. Which of the following is the FIRST document the protect manager should review?

A) Project schedule
B) Action items
C) Project charter
D) Communication plan

Question 72

Which of the following vendor documents specifically address quality? (Choose two.)

A) LOI
B) SLA
C) Warranty
D) PO
E) NDA

Question 73

Which of the following shows projected project expenditures?

A) Work breakdown structure
B) Cash flow schedule
C) Cash burn rate
D) Budget milestone

Question 74

Which of the following documents need to be updated as events occur during a project? (Choose two.)

A) Change request
B) Risk register
C) Meeting minutes
D) Issue log
E) Status report

Question 75

A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed. Which of the following types of meetings should happen NEXT?

A) Update
B) Scheduling
C) Kickoff
D) Review

Question 76

A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables. Which of the following should the project manager include as part of the lessons learned?

A) Risk register
B) Post-mortem analysis
C) Issue log
D) Procurement report

Question 77

A part that is needed to complete Task 3 has been backordered and will arrive three days later than scheduled. Task 3 must be complete for Task 4 to start. There is one day of float for the two tasks. Which of the following represents the number of days the project schedule will be delayed?

A) Zero
B) One
C) Two
D) Three

Question 78

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing?

A) Language barriers
B) Time zones
C) Cultural differences
D) Personal preferences

Question 79

The chairperson of the board is visiting from another country and wishes to meet the project team members. The next project team meeting will be held next week, but the chairperson is leaving before the meeting. Which of the following actions should the project manager take?

A) Schedule a conference call for the team meeting and invite the chairperson.
B) Arrange an impromptu team meeting with the chairperson.
C) Email the chairperson the meeting minutes from the scheduled meeting
D) Invite the chairperson to the next project team meeting

Question 80

A project manager is successfully adhering to an eight-week project schedule through week three. A change in the marketplace will require the project manager to deliver the product one week early. Given the project schedule above, which of the following aspects are missing for the project manager to plan and execute an accelerated schedule? (Choose two).

A) Cost
B) Predecessors
C) Lag
D) Durations
E) Resource loading
F) Subtasks
G) Float