Deck 11: Effective Staffing

Question 1

What is an advantage of the total client care and the case method models of care delivery?

A) cost
B) same clients
C) continuum of care
D) consistency of care

Answer 1

consistency of care

Question 2

In which model of care delivery is the focus on patient needs rather than on staff needs?

A) primary
B) client-centred
C) differentiated practice
D) modular

Answer 2

client-centred

Question 3

Which of these terms refers to the time spent on activities that are client related but are NOT done directly to the client?

A) direct care
B) productive time
C) indirect care
D) non-productive time

Answer 3

indirect care

Question 4

Which term is applied to client pairings to which nursing acuity has been assigned?

A) resource intensity weights
B) prototype system
C) case mix groups (CMGs)
D) scorecard

Question 5

Which of the following must the nurse manager first take into account when scheduling staff?

A) staffing pattern
B) volume of staff
C) volume of clients
D) staff needs

Question 6

How many hours does a full-time employee work per year?

A) 1,040 hours
B) 1,664 hours
C) 1,872 hours
D) 1,950 hours

Question 7

Which of the following is a client classification system that uses units of measure that equate to nursing time?

A) the prototype system
B) a case mix system
C) the factor system
D) a scorecard system

Question 8

Which of these standard measures quantifies the nursing time available to each client by available nursing staff?

A) FTE
B) NHPPD
C) productive time
D) non-productive time

Question 9

Which of these terms refers to a full-time employee who works 37.5 hours a week?

A) 0.5 FTE
B) 0.8 FTE
C) 0.9 FTE
D) 1.0 FTE

Question 10

How many FTEs per day would you need if your target NHPPD was 4,and you expected to have 22 clients on your 24-bed unit?

A) 8
B) 11
C) 15
D) 20

Question 11

Which of these factors should be included as one of the first guidelines when doing self-scheduling?

A) nurse manager's work schedule
B) client scheduling outcomes
C) staff scheduling objectives
D) scheduling period

Question 12

What is an advantage of the factor-type client classification system?

A) ongoing workload for nurses to classify clients
B) captures holistic client needs
C) data readily available
D) captures typical nursing time

Question 13

Which of these tools is used to articulate the nursing tasks for a specific client or groups of clients over a specific period of time?

A) benchmarking
B) skill mix
C) staffing pattern
D) workload measurement system

Question 14

Which of the following is a disadvantage of applying the clinical pathways concept?

A) ability to manage care
B) shortened length of stay
C) ability to collect variances
D) standardized care

Question 15

What is the management tool for seeking out the best practices in one's industry?

A) accreditation
B) factor system
C) benchmarking
D) scorecard

Question 16

What is a disadvantage of functional nursing?

A) serves large number of clients
B) utilizes different skill levels to deliver care
C) client receives task-focused care
D) client receives segmented care from several staff

Question 17

What is an advantage of primary nursing?

A) accountability
B) cost
C) geographic boundaries
D) One person provides all care.

Question 18

What is an advantage of the prototype client classification system?

A) reduction of work
B) ongoing data to monitor accuracy of the nursing requirements
C) ongoing measure of the actual nursing work required
D) commonly used system

Question 19

In which model of care delivery does the nurse have responsibility for the total care for the client assignment during the shift?

A) case method
B) total client care
C) functional nursing
D) team nursing

Question 20

Which of these terms applies to holiday time?

A) productive time
B) non-productive time
C) direct care
D) indirect care