Deck 16: Advertising and Public Relations

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Question
Native advertising and content marketing are the same thing.
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Question
Native advertising uses a platform outside of its own media.
Question
Advertising objectives should be stated in clear, precise, and measurable terms.
Question
If a commercial advertisement compares one brand of laundry detergent to another brand, this is a type of competitive advertising.
Question
Business organizations are the only major users of advertising.
Question
If a restaurant, known for its delicious food and fun entertainment, does not serve alcohol, it is displaying advocacy advertising.
Question
Product advertising is often used to stimulate demand directly.
Question
Reminder advertising is not applicable to new products.
Question
When an advertiser defines objectives on the basis of sales, the objectives focus on increasing absolute dollar or unit sales, increasing sales by a certain percentage, or increasing the firm's market share.
Question
Comparative advertisements mention the actual names of competing brands.
Question
Advertising is paid nonpersonal communication transmitted through mass media.
Question
The advertising platform is the foundation on which campaign messages are built.
Question
A marketer's advertising platform should consist of issues that are important to consumers.
Question
Advertisements that promote goods and services are called advocacy advertisements.
Question
In a comparative advertisement, advertisers point out that their brand has characteristics that are superior to those of competing brands, but they do not actually mention the brand names of competitors.
Question
Almost all advertising campaigns are aimed at producing immediate sales.
Question
Reinforcement advertising tells current users how to get the most satisfaction from the brand they have chosen.
Question
The advertising platform consists of the basic issues and selling points that an advertiser wishes to include in the campaign.
Question
Pioneer advertising attempts to stimulate demand for a specific brand.
Question
Most often, the opinions of a firm's personnel are used to develop the advertising platform.
Question
The effectiveness of an advertising campaign can be measured only after the completion of the campaign, when results are tabulated.
Question
Small and medium-sized firms never use advertising agencies to produce campaigns for them.
Question
Ad agencies usually work jointly with the firms to develop the ad campaigns.
Question
To assume that sales create advertising is incorrect.
Question
The arbitrary approach to setting an advertising budget often results in inappropriate spending of the firm's resources.
Question
The advertising budgets for industrial products are usually large relative to the sales of the products.
Question
Because ad agencies often get commissions on media purchases, firms can obtain some agency services at moderate prices.
Question
A cost comparison indicator (such as CPM) should not be used to compare the cost and impact of a television commercial with the cost and impact of a newspaper advertisement.
Question
To be unbiased, a member of a consumer jury should not be a present user of the advertised product.
Question
One way an advertising agency assists a firm is that it takes care of all the grunt work in order to give its clients time to do the creative work on the campaign.
Question
The choice of media influences the content and form of the message.
Question
Advertising departments may use independent research organizations or freelance specialists for some of their projects.
Question
The signature is not part of the verbal portion of an advertisement.
Question
Advertising agencies often have more highly skilled people than the advertising departments of firms.
Question
Radio copy should consist of short, familiar terms.
Question
When sales go up, advertising should be increased; when sales decline, advertising should be decreased.
Question
The type of posttest an advertiser uses is affected by the type of advertising objectives set by the advertiser.
Question
In unaided recall posttesting, respondents are shown the actual advertisement and are asked whether they recognize it.
Question
A layout includes only the illustrations used in an advertisement.
Question
Normally, if an advertising agency contracts for $200,000 of television time, it would receive a commission of $30,000 from the television station.
Question
Publicity is usually very costly financially for a firm because the firm needs to spend money convincing the media to promote their newsworthy events.
Question
A public relations audit identifies changes in public opinion affecting the organization.
Question
A public relations audit is used to assess an organization's image among its publics or to evaluate the effect of a specific public relations program.
Question
Public relations is communication in news story form about an organization, its products, or both that is transmitted through a mass medium at no charge.
Question
A feature article is likely to be more informative than a news release.
Question
The University of Iowa runs a series of ads throughout the Midwest on how friendly and helpful its faculty, staff, and students are as well as how outstanding its academic programs are. This type of promotion would best be characterized as

A)public relations.
B)product advertising.
C)advocacy advertising.
D)institutional advertising.
E)comparative advertising.
Question
A feature article is longer than a news release and is written for a particular publication.
Question
Public relations, unlike advertising, is not particularly useful for promoting an organization's image.
Question
An effective approach for dealing with potential unfavorable public relations resulting from a negative event is to discourage news coverage.
Question
The "Got milk?" print campaign is advertising that stimulates demand for a ____, known as ____ advertising.

A)product category; pioneer
B)product brand; competitive
C)product category; institutional
D)brand category; pioneer
E)product; comparative
Question
Event sponsorship can provide companies with a considerable amount of free media coverage.
Question
______ advertising supports organizational images, ideas, and political issues while ______ advertising touts the uses, features, and benefits of goods and services.

A)Reminder; competitive
B)Publicity; pioneer
C)Institutional; reminder
D)Advocacy; product
E)Institutional; product
Question
Advertising that aims to create a more favorable view of a company as a whole in the eyes of various stakeholders is called ____ advertising.

A)institutional
B)product
C)organizational
D)pioneer
E)advocacy
Question
The two major types of product advertising are

A)institutional and advocacy.
B)pioneer and competitive.
C)competitive and comparative.
D)advocacy and competitive.
E)informative and comparative.
Question
When Anheuser-Busch ran an advertising campaign featuring the slogan, "Know when to say when," it was using

A)competitive advertising.
B)public relations.
C)product advertising.
D)public service awareness.
E)advocacy advertising.
Question
When a company promotes its position on a public issue, this is specifically referred to as ____ advertising.

A)institutional
B)product
C)advocacy
D)issue
E)competitive
Question
Pioneer advertising is used during which of the following product life-cycle stages?

A)Maturity
B)Growth
C)Decline
D)Introduction
E)Runout
Question
Lack of control over the content and timing of public relations is a limitation in using publicity-based public relations tools.
Question
If a company is perceived positively by the public, employee morale is often higher.
Question
SunnyD orange juice has a television commercial where a young boy is drinking orange juice at dinner. He remarks that he likes the great taste of SunnyD anytime. The element of the commercial that focuses on drinking orange juice at dinner would be best classified as ________, while the focus on the great taste of SunnyD would be best classified as ___.

A)comparative advertising; native advertising
B)pioneer advertising; competitive advertising
C)institutional advertising; stimulating primary demand
D)product advertising; institutional
E)comparative advertising; competitive advertising
Question
The last stage in the development of any advertising campaign is

A)creating the advertising platform.
B)developing the media plan.
C)creating the advertising message.
D)evaluating the effectiveness of advertising.
E)defining the advertising objectives.
Question
Suppose State Farm Insurance stated, "We want our advertising to increase our customer base for home and automobile insurance 10 percent by the end of the fiscal year." This would be considered a(n)

A)target audience goal.
B)advertising platform.
C)percent-of-sales approach.
D)advertising objective.
E)media plan goal.
Question
Which of the following lists forms of competitive advertising?

A)Pioneer, comparative, reminder
B)Reminder, repetitive, reinforcement
C)Comparative, reminder, reinforcement
D)Institutional, product, comparative
E)Product, pioneer, reminder
Question
The step in developing an advertising campaign that directly precedes campaign execution is

A)defining advertising objectives.
B)creating the advertising platform.
C)evaluating advertising effectiveness.
D)developing a media plan.
E)creating the advertising message.
Question
Reinforcement advertising is primarily targeted at

A)new potential target markets.
B)users of competitors' brands and products.
C)anyone who uses that type of product.
D)all the stakeholders of an organization.
E)the current users of a particular product.
Question
An ad for a multivitamin that claims, "We still bring you everything you need to get through your day in one vitamin," would most likely be considered ____ advertising.

A)reinforcement
B)competitive
C)comparative
D)reminder
E)institutional
Question
The first stage in the development of any advertising campaign is

A)creating the message.
B)setting the budget.
C)identifying the advertising target audience.
D)defining the advertising objectives.
E)creating the advertising platform.
Question
After the target audience for an advertising campaign has been identified and analyzed, marketers should then proceed by

A)creating the advertising platform.
B)determining the financial resources available.
C)defining the advertising objectives.
D)developing a media plan.
E)creating an advertising message.
Question
Soft drink companies advertise that their products beat the competition in national "taste tests," and they refer to the rival brands by name. This type of advertising is best described as

A)pioneer.
B)competitive.
C)comparative.
D)defensive.
E)selective.
Question
Dial Soap's advertising slogan "Aren't you glad you use Dial? Don't you wish everybody did?" exemplifies the use of ____ advertising.

A)reinforcement
B)offensive
C)comparative
D)institutional
E)defensive
Question
When Volvo's advertising campaign mentions the Volvo S60 has the highest safety rating of any European sedan, it is using _______ advertising.

A)reminder
B)reinforcement
C)competitive
D)defensive
E)institutional
Question
Garrison is responsible for developing the promotional campaign for Pearl Izumi's new line of bicycle clothing for teens. He will be writing advertising campaign objectives that are aimed at making the target customers' attitudes more favorable toward Pearl Izumi, which should be stated in ____ terms.

A)communication
B)sales
C)demand
D)market
E)survey
Question
After the advertising budget is determined, the next step in creating an advertising campaign is

A)creating the advertising message.
B)creating the advertising platform.
C)evaluating the advertising objectives.
D)executing the campaign.
E)developing the media plan.
Question
The target audience for an advertising campaign is the

A)information base on which to develop the campaign.
B)geographic distribution of persons.
C)people toward whom the advertisements are directed.
D)overall goal of the advertising campaign.
E)sales objective to be achieved by the campaign.
Question
The owner of a professional baseball team asks the account representative of an advertising agency to develop an advertising campaign to bring more teenagers to the ballpark. At this point, the account representative logically begins to discuss establishing ____ for the campaign.

A)the target audience
B)a budget
C)a media plan
D)objectives
E)advertising directives
Question
The advertising campaign for Crest toothpaste lets consumers know about its newest flavor, and also mentions its history as an established brand. The ad also mentions Crest's advantages and benefits. Crest's advertising would be classified as

A)repetitive.
B)reminder.
C)pioneer.
D)competitive.
E)reinforcement.
Question
Tercile Products Company advertises a specific product heavily, and Carbone Products Company wants to offset the effects of that advertising. In this case, Carbone would most likely employ ____ advertising.

A)competitive
B)pioneer
C)institutional
D)primary
E)native
Question
When developing an advertising campaign, benchmarks need to be included in the

A)campaign platform.
B)evaluation of the advertising effectiveness.
C)statement of advertising objectives.
D)media plan.
E)budget.
Question
Brands that are promoted through comparative advertising are most likely to be

A)market leaders.
B)brands that are attempting to compete with market leaders.
C)primarily services rather than tangible goods.
D)attempting to compete on a nonprice basis.
E)competing in a less competitive market.
Question
Why should a benchmark statement be included in advertising objectives?

A)Shareholders want to see where a company is in relation to competition.
B)It is useful in determining whether retailers have increased their sales over the year.
C)It gives an indication of how the advertising message is best presented.
D)Without a reference point, it is difficult to determine to what degree objectives have been accomplished.
E)Objectives become more easily attainable when such a statement is included.
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Deck 16: Advertising and Public Relations
1
Native advertising and content marketing are the same thing.
False
2
Native advertising uses a platform outside of its own media.
True
3
Advertising objectives should be stated in clear, precise, and measurable terms.
True
4
If a commercial advertisement compares one brand of laundry detergent to another brand, this is a type of competitive advertising.
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k this deck
5
Business organizations are the only major users of advertising.
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6
If a restaurant, known for its delicious food and fun entertainment, does not serve alcohol, it is displaying advocacy advertising.
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k this deck
7
Product advertising is often used to stimulate demand directly.
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8
Reminder advertising is not applicable to new products.
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9
When an advertiser defines objectives on the basis of sales, the objectives focus on increasing absolute dollar or unit sales, increasing sales by a certain percentage, or increasing the firm's market share.
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k this deck
10
Comparative advertisements mention the actual names of competing brands.
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11
Advertising is paid nonpersonal communication transmitted through mass media.
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12
The advertising platform is the foundation on which campaign messages are built.
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13
A marketer's advertising platform should consist of issues that are important to consumers.
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14
Advertisements that promote goods and services are called advocacy advertisements.
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15
In a comparative advertisement, advertisers point out that their brand has characteristics that are superior to those of competing brands, but they do not actually mention the brand names of competitors.
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16
Almost all advertising campaigns are aimed at producing immediate sales.
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17
Reinforcement advertising tells current users how to get the most satisfaction from the brand they have chosen.
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k this deck
18
The advertising platform consists of the basic issues and selling points that an advertiser wishes to include in the campaign.
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19
Pioneer advertising attempts to stimulate demand for a specific brand.
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20
Most often, the opinions of a firm's personnel are used to develop the advertising platform.
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21
The effectiveness of an advertising campaign can be measured only after the completion of the campaign, when results are tabulated.
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k this deck
22
Small and medium-sized firms never use advertising agencies to produce campaigns for them.
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23
Ad agencies usually work jointly with the firms to develop the ad campaigns.
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k this deck
24
To assume that sales create advertising is incorrect.
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25
The arbitrary approach to setting an advertising budget often results in inappropriate spending of the firm's resources.
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k this deck
26
The advertising budgets for industrial products are usually large relative to the sales of the products.
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k this deck
27
Because ad agencies often get commissions on media purchases, firms can obtain some agency services at moderate prices.
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k this deck
28
A cost comparison indicator (such as CPM) should not be used to compare the cost and impact of a television commercial with the cost and impact of a newspaper advertisement.
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k this deck
29
To be unbiased, a member of a consumer jury should not be a present user of the advertised product.
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k this deck
30
One way an advertising agency assists a firm is that it takes care of all the grunt work in order to give its clients time to do the creative work on the campaign.
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k this deck
31
The choice of media influences the content and form of the message.
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32
Advertising departments may use independent research organizations or freelance specialists for some of their projects.
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k this deck
33
The signature is not part of the verbal portion of an advertisement.
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34
Advertising agencies often have more highly skilled people than the advertising departments of firms.
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k this deck
35
Radio copy should consist of short, familiar terms.
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k this deck
36
When sales go up, advertising should be increased; when sales decline, advertising should be decreased.
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Unlock for access to all 205 flashcards in this deck.
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k this deck
37
The type of posttest an advertiser uses is affected by the type of advertising objectives set by the advertiser.
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Unlock for access to all 205 flashcards in this deck.
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k this deck
38
In unaided recall posttesting, respondents are shown the actual advertisement and are asked whether they recognize it.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
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k this deck
39
A layout includes only the illustrations used in an advertisement.
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k this deck
40
Normally, if an advertising agency contracts for $200,000 of television time, it would receive a commission of $30,000 from the television station.
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Unlock for access to all 205 flashcards in this deck.
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k this deck
41
Publicity is usually very costly financially for a firm because the firm needs to spend money convincing the media to promote their newsworthy events.
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Unlock Deck
k this deck
42
A public relations audit identifies changes in public opinion affecting the organization.
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Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
43
A public relations audit is used to assess an organization's image among its publics or to evaluate the effect of a specific public relations program.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
44
Public relations is communication in news story form about an organization, its products, or both that is transmitted through a mass medium at no charge.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
45
A feature article is likely to be more informative than a news release.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
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k this deck
46
The University of Iowa runs a series of ads throughout the Midwest on how friendly and helpful its faculty, staff, and students are as well as how outstanding its academic programs are. This type of promotion would best be characterized as

A)public relations.
B)product advertising.
C)advocacy advertising.
D)institutional advertising.
E)comparative advertising.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
47
A feature article is longer than a news release and is written for a particular publication.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
48
Public relations, unlike advertising, is not particularly useful for promoting an organization's image.
Unlock Deck
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k this deck
49
An effective approach for dealing with potential unfavorable public relations resulting from a negative event is to discourage news coverage.
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k this deck
50
The "Got milk?" print campaign is advertising that stimulates demand for a ____, known as ____ advertising.

A)product category; pioneer
B)product brand; competitive
C)product category; institutional
D)brand category; pioneer
E)product; comparative
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51
Event sponsorship can provide companies with a considerable amount of free media coverage.
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k this deck
52
______ advertising supports organizational images, ideas, and political issues while ______ advertising touts the uses, features, and benefits of goods and services.

A)Reminder; competitive
B)Publicity; pioneer
C)Institutional; reminder
D)Advocacy; product
E)Institutional; product
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Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
53
Advertising that aims to create a more favorable view of a company as a whole in the eyes of various stakeholders is called ____ advertising.

A)institutional
B)product
C)organizational
D)pioneer
E)advocacy
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Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
54
The two major types of product advertising are

A)institutional and advocacy.
B)pioneer and competitive.
C)competitive and comparative.
D)advocacy and competitive.
E)informative and comparative.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
55
When Anheuser-Busch ran an advertising campaign featuring the slogan, "Know when to say when," it was using

A)competitive advertising.
B)public relations.
C)product advertising.
D)public service awareness.
E)advocacy advertising.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
56
When a company promotes its position on a public issue, this is specifically referred to as ____ advertising.

A)institutional
B)product
C)advocacy
D)issue
E)competitive
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
57
Pioneer advertising is used during which of the following product life-cycle stages?

A)Maturity
B)Growth
C)Decline
D)Introduction
E)Runout
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
58
Lack of control over the content and timing of public relations is a limitation in using publicity-based public relations tools.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
59
If a company is perceived positively by the public, employee morale is often higher.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
60
SunnyD orange juice has a television commercial where a young boy is drinking orange juice at dinner. He remarks that he likes the great taste of SunnyD anytime. The element of the commercial that focuses on drinking orange juice at dinner would be best classified as ________, while the focus on the great taste of SunnyD would be best classified as ___.

A)comparative advertising; native advertising
B)pioneer advertising; competitive advertising
C)institutional advertising; stimulating primary demand
D)product advertising; institutional
E)comparative advertising; competitive advertising
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
61
The last stage in the development of any advertising campaign is

A)creating the advertising platform.
B)developing the media plan.
C)creating the advertising message.
D)evaluating the effectiveness of advertising.
E)defining the advertising objectives.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
62
Suppose State Farm Insurance stated, "We want our advertising to increase our customer base for home and automobile insurance 10 percent by the end of the fiscal year." This would be considered a(n)

A)target audience goal.
B)advertising platform.
C)percent-of-sales approach.
D)advertising objective.
E)media plan goal.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
63
Which of the following lists forms of competitive advertising?

A)Pioneer, comparative, reminder
B)Reminder, repetitive, reinforcement
C)Comparative, reminder, reinforcement
D)Institutional, product, comparative
E)Product, pioneer, reminder
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
64
The step in developing an advertising campaign that directly precedes campaign execution is

A)defining advertising objectives.
B)creating the advertising platform.
C)evaluating advertising effectiveness.
D)developing a media plan.
E)creating the advertising message.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
65
Reinforcement advertising is primarily targeted at

A)new potential target markets.
B)users of competitors' brands and products.
C)anyone who uses that type of product.
D)all the stakeholders of an organization.
E)the current users of a particular product.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
66
An ad for a multivitamin that claims, "We still bring you everything you need to get through your day in one vitamin," would most likely be considered ____ advertising.

A)reinforcement
B)competitive
C)comparative
D)reminder
E)institutional
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
67
The first stage in the development of any advertising campaign is

A)creating the message.
B)setting the budget.
C)identifying the advertising target audience.
D)defining the advertising objectives.
E)creating the advertising platform.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
68
After the target audience for an advertising campaign has been identified and analyzed, marketers should then proceed by

A)creating the advertising platform.
B)determining the financial resources available.
C)defining the advertising objectives.
D)developing a media plan.
E)creating an advertising message.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
69
Soft drink companies advertise that their products beat the competition in national "taste tests," and they refer to the rival brands by name. This type of advertising is best described as

A)pioneer.
B)competitive.
C)comparative.
D)defensive.
E)selective.
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
70
Dial Soap's advertising slogan "Aren't you glad you use Dial? Don't you wish everybody did?" exemplifies the use of ____ advertising.

A)reinforcement
B)offensive
C)comparative
D)institutional
E)defensive
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
71
When Volvo's advertising campaign mentions the Volvo S60 has the highest safety rating of any European sedan, it is using _______ advertising.

A)reminder
B)reinforcement
C)competitive
D)defensive
E)institutional
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
Unlock Deck
k this deck
72
Garrison is responsible for developing the promotional campaign for Pearl Izumi's new line of bicycle clothing for teens. He will be writing advertising campaign objectives that are aimed at making the target customers' attitudes more favorable toward Pearl Izumi, which should be stated in ____ terms.

A)communication
B)sales
C)demand
D)market
E)survey
Unlock Deck
Unlock for access to all 205 flashcards in this deck.
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73
After the advertising budget is determined, the next step in creating an advertising campaign is

A)creating the advertising message.
B)creating the advertising platform.
C)evaluating the advertising objectives.
D)executing the campaign.
E)developing the media plan.
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74
The target audience for an advertising campaign is the

A)information base on which to develop the campaign.
B)geographic distribution of persons.
C)people toward whom the advertisements are directed.
D)overall goal of the advertising campaign.
E)sales objective to be achieved by the campaign.
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75
The owner of a professional baseball team asks the account representative of an advertising agency to develop an advertising campaign to bring more teenagers to the ballpark. At this point, the account representative logically begins to discuss establishing ____ for the campaign.

A)the target audience
B)a budget
C)a media plan
D)objectives
E)advertising directives
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76
The advertising campaign for Crest toothpaste lets consumers know about its newest flavor, and also mentions its history as an established brand. The ad also mentions Crest's advantages and benefits. Crest's advertising would be classified as

A)repetitive.
B)reminder.
C)pioneer.
D)competitive.
E)reinforcement.
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77
Tercile Products Company advertises a specific product heavily, and Carbone Products Company wants to offset the effects of that advertising. In this case, Carbone would most likely employ ____ advertising.

A)competitive
B)pioneer
C)institutional
D)primary
E)native
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78
When developing an advertising campaign, benchmarks need to be included in the

A)campaign platform.
B)evaluation of the advertising effectiveness.
C)statement of advertising objectives.
D)media plan.
E)budget.
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79
Brands that are promoted through comparative advertising are most likely to be

A)market leaders.
B)brands that are attempting to compete with market leaders.
C)primarily services rather than tangible goods.
D)attempting to compete on a nonprice basis.
E)competing in a less competitive market.
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Unlock Deck
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80
Why should a benchmark statement be included in advertising objectives?

A)Shareholders want to see where a company is in relation to competition.
B)It is useful in determining whether retailers have increased their sales over the year.
C)It gives an indication of how the advertising message is best presented.
D)Without a reference point, it is difficult to determine to what degree objectives have been accomplished.
E)Objectives become more easily attainable when such a statement is included.
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Unlock Deck
Unlock for access to all 205 flashcards in this deck.