Deck 4: Making Ethical Decisions
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Deck 4: Making Ethical Decisions
1
Following norms is often part of behaving ethically.
False
2
The major application of universalism comes in the common tension between self-interest and ethical values.
False
3
Deontological theories of ethics determine the ethics of an act by looking to the probable outcome or consequences of the decision.
False
4
Teleological theories of ethics determine the ethics of an act by looking to the process of the decision.
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5
Utilitarianism is a much more motivational or inspirational approach than universalism,which can seem "cold" or impersonal.
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6
Universalism implies a consideration of whether a decision would be acceptable if everyone in every situation made the same decision.
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7
Secondary stakeholders are people who will be directly affected by any ethical decision that is made.
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8
Ethical commitment refers to your level of dedication or desire to do what is right even in the face of potentially harmful personal repercussions.
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9
Researcher Thomas Jones identified proximity as one of the ways in which ethical issues can be perceived as more or less intense.
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10
Utilitarianism directs us to make decisions based on the greatest "good" for the greatest number.
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11
Those who are ethically conscious make themselves aware of the implications of their actions.
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12
"Individual versus community" is a type of "right-versus-right" scenario.
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13
Universalism recognizes that human beings act in and from character.
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14
The law can be an efficient mechanism to prevent serious harm,but it is not very effective at promoting "good."
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15
Most ethical people act in ways that reflect ethical commitment,consciousness,and competency.
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16
People are likely to interpret events as more important or urgent when others are present.
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17
The way in which we perceive ethical dilemmas depends heavily on the moral intensity the issue possesses.
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18
The ethical perspective of utilitarianism was put forth by German philosopher Immanuel Kant.
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19
Obedience to the law is sufficient to fulfill one's ethical duties.
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20
Moral imagination is defined as the ability to understand the worst possible scenario in an ethical framework of distributive justice.
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21
Interactional justice is comprised of two important fairness perceptions: interpersonal treatment and informational adequacy.
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22
Ethical decisions and behavior require of an individual:
A)cooperation,collusion,and collaboration.
B)rules,regulations,and competency.
C)punishment,reinforcement,and consciousness.
D)values,commitment,and standards.
E)commitment,consciousness,and competency.
A)cooperation,collusion,and collaboration.
B)rules,regulations,and competency.
C)punishment,reinforcement,and consciousness.
D)values,commitment,and standards.
E)commitment,consciousness,and competency.
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23
A decision that is based on equality is a fair and ethical decision.
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24
Procedural justice occurs when the process used to determine the outcome is perceived as fair.
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25
Distributive justice is perceived when people view fairness in personal treatment.
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26
A recent survey of college student actions reported the highest incidence of cheating in this activity.Students:
A)copied material without footnoting.
B)copied from another student.
C)helped another student cheat.
D)falsified a bibliography.
E)turned in work done by another.
A)copied material without footnoting.
B)copied from another student.
C)helped another student cheat.
D)falsified a bibliography.
E)turned in work done by another.
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27
Students with which career choice reported the lowest incidence of cheating as an undergraduate?
A)Medicine
B)Business
C)Engineering
D)Education
E)Government
A)Medicine
B)Business
C)Engineering
D)Education
E)Government
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28
The truth is that much of our behavior is guided by watching others and simply following their lead.Hence,it is a myth that:
A)people are less ethical than they used to be.
B)it is easy to be ethical.
C)ethics can be managed with codes of conduct.
D)unethical behavior is simply a problem of "bad apples."
E)managing ethics is not my problem.
A)people are less ethical than they used to be.
B)it is easy to be ethical.
C)ethics can be managed with codes of conduct.
D)unethical behavior is simply a problem of "bad apples."
E)managing ethics is not my problem.
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29
Which of the following "right-versus-right" scenarios does a professor encounter when he catches a student cheating?
A)Truth-versus-loyalty
B)Justice-versus-mercy
C)Short-term versus long-term
D)Individual versus community
E)Fairness versus economics
A)Truth-versus-loyalty
B)Justice-versus-mercy
C)Short-term versus long-term
D)Individual versus community
E)Fairness versus economics
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30
At the heart of many issues that concern ethics and fairness are perceptions of justice.
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31
The Platinum Rule test is a good way of judging if distributive justice is taking place.
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32
Ethical ______________ involves a thoughtful consideration of ethics in each stage of the problem-solving process.
A)attitude
B)competency
C)attribution
D)commitment
E)consciousness
A)attitude
B)competency
C)attribution
D)commitment
E)consciousness
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33
Which of the following is a "right-versus-right" scenario?
A)Dishonesty-versus-loyalty
B)Individual-versus-loyalty
C)Short-term versus immediate
D)Justice-versus-dishonesty
E)Individual versus community
A)Dishonesty-versus-loyalty
B)Individual-versus-loyalty
C)Short-term versus immediate
D)Justice-versus-dishonesty
E)Individual versus community
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34
Ethical ______________ is about accepting the challenge to be an ethical person.
A)consciousness
B)competency
C)attitude
D)commitment
E)perception
A)consciousness
B)competency
C)attitude
D)commitment
E)perception
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35
Which of the following is NOT an ethical decision-making myth?
A)It is hard to be ethical.
B)Unethical behavior is simply a problem of "bad apples."
C)Ethics can be managed with codes of conduct.
D)People are less ethical than they used to be.
E)Managing Ethics is not my problem.
A)It is hard to be ethical.
B)Unethical behavior is simply a problem of "bad apples."
C)Ethics can be managed with codes of conduct.
D)People are less ethical than they used to be.
E)Managing Ethics is not my problem.
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36
One way for managers to encourage unethical behavior is to simply focus performance evaluation of employees on results only.
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37
In a reward situation,people are likely to examine the outcome of a decision's impact based on equality.
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38
One way of testing your moral imagination is to use the Wall Street Journal test.
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39
The law can be considered to be a "___________" with respect to ethics.
A)ceiling
B)door
C)wall
D)floor
E)window
A)ceiling
B)door
C)wall
D)floor
E)window
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40
Procedural justice matters most in situations of high outcome favorability.
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41
Which of the following steps toward making an ethical decision includes utilizing checks such as the Platinum Rule test and the Mom test?
A)Consider your integrity
B)Check your instincts
C)Define the ethical issues
D)Think creatively about actions
E)Identify the affected parties,consequences,and obligations
A)Consider your integrity
B)Check your instincts
C)Define the ethical issues
D)Think creatively about actions
E)Identify the affected parties,consequences,and obligations
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42
A classic example of where people invoke _____ as a determination for distributive justice is the case of distributing medical benefits.
A)equity
B)loyalty
C)logic
D)need
E)equality
A)equity
B)loyalty
C)logic
D)need
E)equality
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43
People should act in ways meant to better the world.This is an example of which major ethical theory?
A)Universalism.
B)Utilitarianism.
C)Virtue ethics.
D)Situational ethics.
E)Cultural relativism.
A)Universalism.
B)Utilitarianism.
C)Virtue ethics.
D)Situational ethics.
E)Cultural relativism.
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44
_____ justice is perceived when people know that those with power in an organization are suspending their personal biases and relying on objective data to the best possible extent.
A)Interpersonal
B)Interactional
C)Informational
D)Procedural
E)Distributive
A)Interpersonal
B)Interactional
C)Informational
D)Procedural
E)Distributive
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45
At the completion of a presentation,students were told by the professor that although their talk was solid as far as content,the grade was a "C." The professor failed to mention that the talk lacked several elements of excellence.The graphics were inconsistent,the presenters mumbled,and the team failed to answer any of the follow-up questions.The student team leader threw the documentation packet at the professor,shouting,"Whatever,toad!" and slammed the door on the way out.This scenario presents an ethical issue of _____ justice.
A)distributive
B)interactional
C)generational
D)procedural
E)normative
A)distributive
B)interactional
C)generational
D)procedural
E)normative
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46
"I believe some principles can't be sacrificed for anything" is an example of the major ethical theory of:
A)universalism.
B)utilitarianism.
C)virtue ethics.
D)situational ethics.
E)cultural relativism.
A)universalism.
B)utilitarianism.
C)virtue ethics.
D)situational ethics.
E)cultural relativism.
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47
Which of the following steps to making an ethical decision follows the fact-gathering step?
A)Consider your integrity
B)Check your instincts
C)Define the ethical issues
D)Think creatively about actions
E)Identify the affected parties,consequences,and obligations
A)Consider your integrity
B)Check your instincts
C)Define the ethical issues
D)Think creatively about actions
E)Identify the affected parties,consequences,and obligations
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48
A food pantry gives groceries to the needy.This action is seen as:
A)interpersonal justice.
B)interactional justice.
C)informational justice.
D)procedural justice.
E)distributive justice.
A)interpersonal justice.
B)interactional justice.
C)informational justice.
D)procedural justice.
E)distributive justice.
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49
Should a manager try to improve his ability to make tough ethical choices by improving his moral imagination?
A)Yes.Rationalization helps ease the conscience.
B)No.Tough choices are business necessities.
C)Yes.Sometimes tough ethical problems require new approaches.
D)No.Fairness requires strict adherence to the rules.
E)Yes.Blaming others for a mistake is acceptable sometimes.
A)Yes.Rationalization helps ease the conscience.
B)No.Tough choices are business necessities.
C)Yes.Sometimes tough ethical problems require new approaches.
D)No.Fairness requires strict adherence to the rules.
E)Yes.Blaming others for a mistake is acceptable sometimes.
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50
Which of the following is the last step toward making an ethical decision?
A)Consider your integrity
B)Check your instincts
C)Define the ethical issues
D)Think creatively about actions
E)Identify the affected parties,consequences,and obligations
A)Consider your integrity
B)Check your instincts
C)Define the ethical issues
D)Think creatively about actions
E)Identify the affected parties,consequences,and obligations
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51
The failure of personal ethics among such companies as Enron and WorldCom led to the creation of the:
A)Hepburn Act.
B)Lloyd-LaFollette Act.
C)Bayh-Dole Act.
D)Landrum-Griffin Act.
E)Sarbanes-Oxley Act.
A)Hepburn Act.
B)Lloyd-LaFollette Act.
C)Bayh-Dole Act.
D)Landrum-Griffin Act.
E)Sarbanes-Oxley Act.
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52
Which of the following is based on an arbitrary analysis of impact and does not reflect collective logic that is consistent from situation to situation?
A)Duty ethics
B)Utilitarianism
C)Particularism
D)Virtue ethics
E)Universalism
A)Duty ethics
B)Utilitarianism
C)Particularism
D)Virtue ethics
E)Universalism
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53
German philosopher Immanuel Kant developed the _________________ to identify the universal duties based on which ethical dilemmas ought to be resolved.
A)logical perspective
B)teleological theory
C)utilitarian ideology
D)categorical imperative
E)unified perspective
A)logical perspective
B)teleological theory
C)utilitarian ideology
D)categorical imperative
E)unified perspective
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54
Which of the following types of justice judgments is considered a little "soft" or "touchy feely" to handle?
A)Normative justice
B)Interactional justice
C)Economic justice
D)Procedural justice
E)Distributive justice
A)Normative justice
B)Interactional justice
C)Economic justice
D)Procedural justice
E)Distributive justice
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55
In a series of classic studies over many decades,researchers have found that,by and large,individuals are more likely to help those in need when they are:
A)young.
B)economically well-off.
C)old.
D)with their families.
E)alone.
A)young.
B)economically well-off.
C)old.
D)with their families.
E)alone.
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56
It is wrong to impose personal values on other people.This example indicates that you are using the ______________ ethical perspective.
A)utilitarianism
B)duty ethics
C)Kantism
D)virtue ethics
E)universalism
A)utilitarianism
B)duty ethics
C)Kantism
D)virtue ethics
E)universalism
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57
______________ is viewed as a strong and powerful theory because it is liberal and it appeals to no authority in resolving differences of opinion.
A)Universalism
B)Duty ethics
C)Utilitarianism
D)Virtue ethics
E)Particularism
A)Universalism
B)Duty ethics
C)Utilitarianism
D)Virtue ethics
E)Particularism
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58
In a reward situation,people are likely to examine the outcome of a decision's impact based on:
A)equity.
B)loyalty.
C)logic.
D)need.
E)equality.
A)equity.
B)loyalty.
C)logic.
D)need.
E)equality.
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59
Which of the following perspectives of ethics is neither teleological nor deontological but rather emphasizes the affective side of peoples' character?
A)Duty ethics
B)Utilitarianism
C)Kantism
D)Virtue ethics
E)Universalism
A)Duty ethics
B)Utilitarianism
C)Kantism
D)Virtue ethics
E)Universalism
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60
The most basic form of ____________ analysis is cost-benefit analysis.
A)utilitarian
B)Kantism
C)virtue ethics
D)deontological
E)duty ethics
A)utilitarian
B)Kantism
C)virtue ethics
D)deontological
E)duty ethics
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61
What are the two categories of ethical theories? Describe the theory most representative of the teleological approach.
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62
It has come to your notice that Harry,a member of your group,regularly steals office stationery supplies.What is the course of action that you will follow in response to this?
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63
Jennifer has been a part of your group for last five years.She is both a sincere worker and the best performer in your group.She confided in you yesterday that her father is not doing well and she might have to soon take two weeks off to take care of him.She is not sure exactly when she will need the leave,so she also asks you to keep this information to yourself.Today,your boss informs you about a critical project that has to be finished within next two weeks.He also wants Jennifer to be a part of that project and casually asks you,"I hope she is available for this project.It is very critical that this project is done well and done on time." What kind of a "right-versus-right" scenario does this ethical dilemma reflect? What would your action be? Will you tell your boss about Jennifer's plans of taking leave? Explain.
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64
Ryan has been an exemplary student throughout the term.However,he fell seriously ill two weeks before the end-of-term exam and could neither attend the last few critical lectures nor prepare for the exam.Desperate for a good grade that will reflect the kind of job offers he gets after finishing the course,Ryan cheats during the exam.You,his professor,catch him cheating.
What kind of a "right-versus-right" scenario does this ethical dilemma reflect? Suggest a course of action that you will follow to resolve this dilemma.
What kind of a "right-versus-right" scenario does this ethical dilemma reflect? Suggest a course of action that you will follow to resolve this dilemma.
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65
What are the advantages and disadvantages of utilitarianism as an ethical approach in organizations?
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66
Identify some common situations that act as ethical traps for managers.
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67
What is moral intensity? Give an example of how moral intensity affects our ethical decision-making.
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68
Your community has seen a sudden spike in gunshot violence lately.The police department has directed all gun shops in the locality to not sell guns to potential customers who have previous criminal records.This is an example of which kind of ethical decision-making myth?
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69
A racial minority interest group has recently gone to press saying that the government is discriminating against members of that race by infringing on their individual and privacy rights in the name of national security.What kind of a "right-versus-right" scenario does this ethical dilemma reflect?
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70
According to researcher Thomas Jones,identify any four ways in which ethical issues are perceived as more or less intense and therefore as more ethical or unethical.
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71
A pharmacist sells counterfeit drugs,which might lead to death of patients taking those drugs.His wife works as an accountant and has a habit of regularly bringing office stationery home.Whose action would you label as more unethical: the pharmacist's or his wife's? Why?
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72
Identify a few reasons why the law may not align with ethics in organizations.
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73
Identify a few of the most common rationalizations used to justify unethical behavior.
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74
Describe the three important dimensions of ethical behavior.
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75
Describe three ethical decision-making myths.
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