Deck 15: Conducting Surveys and Questionnaires

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Question
The difference between a survey and a questionnaire is the

A)scope of investigation
B)size of the study
C)delivery of the findings
D)data collection methods
Use Space or
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Question
Questionnaires are easy to administer because

A)they are generally paper-based
B)they are usually consistent
C)distribution,collection and delivery can be flexible and adapted
D)data is easier to code than if other tools had been used
Question
A survey is reliable if

A)it enables researchers to formulate theories,make claims,and generalise findings from a sample to a larger population
B)it consistently gives the same result when the survey is repeated under the same conditions over different periods
C)it relies on a number of questions to assess an attitude,an issue or a problem
D)it yields varying results when repeated under the same conditions over different periods
Question
Bias in sampling can be avoided if

A)the sampling is random
B)the questions are objective
C)the researchers consider the data collection carefully
D)the sampling is stratified
Question
An effective hypothesis

A)considers the bias of any stakeholder
B)includes the bias of any stakeholder
C)is designed to promote subjectivity
D)is designed to reveal subjectivity
Question
Distinctions between respondents in a survey can be identified through

A)variables
B)demographic details
C)personal information
D)biased responses
Question
Surveys are useful to

A)inform social and economic policy
B)influence future planning
C)identify key issues
D)all of the above
Question
The order of questions in a survey

A)isn't important
B)can affect the respondent's motivation to complete it
C)can promote subjectivity
D)can motivate respondents
Question
Questions that start from a broad perspective and become more focused are found in

A)a funnel sequence
B)an inverted funnel sequence
C)targeted questionnaires
D)general surveys
Question
A plan to identify how instruments will be used in a survey,and how collected data will be tabulated and analysed is referred to as

A)a survey plan
B)a data-mapping plan
C)a data analysis plan
D)an evaluation plan
Question
Which of the following is not an advantage of conducting interviews?

A)It is suited to most of the population
B)It offers respondents the opportunity to talk freely
C)It is easy to administer
D)Its structure is not as rigid as a questionnaire
Question
In a random sample

A)everyone has the same chance of being selected for the sample
B)a variable is the basis on which a group of people are randomly selected
C)a sample is chosen from a selected group of people
D)characteristics of the total population are represented
Question
One significant disadvantage of interviews is that

A)it can be difficult to coordinate a time to meet
B)respondents can be reluctant to provide personal information or opinions
C)data is not consistent
D)respondents take advantage of the opportunity to complain
Question
Which type of questions should be asked first?

A)About personal details
B)The most important ones
C)About demographic details
D)About opinions on an issue
Question
A survey is feasible if it

A)can be conducted
B)is realistic in scope
C)is better than the alternatives available
D)is reliable
Question
Validity refers to

A)the reliability of the survey
B)the extent to which the survey findings may be generalised
C)the design and survey method
D)the objectivity of the researcher
Question
In a cluster sample

A)everyone has the same chance of being selected for the sample
B)a variable is the basis on which a group of people are randomly selected
C)a sample is chosen from a selected group of people
D)characteristics of the total population are represented
Question
Routine questions are those that

A)establish basic details about the respondent
B)are usually the same in all surveys
C)are placed at the end of the survey
D)are designed to help identify the respondent
Question
In a stratified sample

A)everyone has the same chance of being selected for the sample
B)a variable is the basis on which a group of people are randomly selected
C)a sample is chosen from a selected group of people
D)characteristics of the total population are represented
Question
Research into a specific issue to identify key influencing factors is best conducted via an

A)survey
B)questionnaire
C)independent researcher
D)interview
Question
Bias can be avoided in the evaluation stage by

A)confirming that the methodology doesn't promote or foster bias
B)avoiding assumptions about causal relationships
C)examining responses for validity
D)all of the above
Question
A respondent who answers questions based on their responses to earlier questions in a survey is conforming to which theory?

A)Self-validity
B)Primacy
C)Recency
D)Reliability
Question
Which five areas are considered when designing a questionnaire?

A)Style,instructions,question sequence,writing,pre-test
B)Format,instructions,question sequence,question type,pre-test
C)Format,introductions,question sequence,question styles,writing style
D)Function,instructions,question sequence,question type,pre-test
Question
Question design that considers the potential for the centralist tendency will

A)use a scale that promotes the choice of extreme options
B)use a scale that promotes the choice of safe options
C)avoid the use of a scale that promotes the choice of extreme options
D)avoid the use of a scale that promotes the choice of safe options
Question
The format of a questionnaire is important because

A)data will be more accurate if respondents find it easy to read and understand
B)respondents might give up if they don't understand what is required of them
C)respondents are more likely to complete the questionnaire if it is easy and quick to complete
D)respondents prefer a questionnaire that is appealing to read
Question
In a written report,a detailed explanation of the hypothesis is contained in the

A)introduction
B)methods section
C)results section
D)conclusion
Question
Questions that focus on an issue first and then become general are found in

A)a funnel sequence
B)an inverted funnel sequence
C)targeted questionnaires
D)general surveys
Question
Questions that ask respondents to give one answer to two questions asked as one are

A)potentially confusing
B)open-barrelled questions
C)dichotomous questions
D)projective questions
Question
Writing style is particularly important in research report writing because

A)discussing research findings can be complex
B)alignment between the research intent,method and findings demonstrates the report's credibility
C)research is usually accountable
D)a research report needs to be transparent
Question
A questionnaire that requires respondents to consider aspects of the topic prior to providing more specific responses would order questions as per

A)a funnel sequence
B)an inverted funnel sequence
C)a ranked structure
D)an open-ended structure
Question
'What do you think about the colour yellow?' is an example of

A)a projective question
B)an open-ended question
C)a contingency question
D)a word association question
Question
The primacy effect theory posits that

A)the options at the beginning of a list will have a higher likelihood of being selected
B)the last few items on the list will have a higher likelihood of being selected
C)the first questions in a survey are the most important
D)the last questions in a survey are the most important
Question
A large survey conducted on behalf of an organisation should be

A)conducted online to save costs
B)delivered by a team and coordinated by a project leader
C)outsourced to a research organisation
D)administered by a project manager
Question
Leading questions are

A)questions that pre-dispose the respondent to a particular response
B)the first questions on a questionnaire
C)biased questions
D)those that provide useful guidance to a respondent
Question
Probing questions are used in an interview when

A)the interviewer is dissatisfied with the response
B)the interviewer is seeking a specific response
C)the interviewer wants to know more about the respondent
D)the interviewer is seeking more information from a response
Question
A question that asks respondents to select from two options is referred to as

A)a fixed-alternative question
B)a multichotomous question
C)a choice question
D)a dichotomous question
Question
Which type of question would you include if you wish to encourage open expression?

A)Fixed-alternative question
B)Open-ended question
C)Ranked question
D)Matrix question
Question
The purpose of pre-testing a questionnaire is to

A)identify the ease of use for respondents
B)identify any problems for respondents or interviewers
C)test the hypothesis on a sample
D)test the likely response rate
Question
'What do you not want to think about if you are not successful in a job interview?' is an example of

A)a dichotomous question
B)a double negative question
C)a ranked question
D)a biased question
Question
Which type of question would you include if you wish to identify a respondent's preference between two options?

A)Fixed-alternative question
B)Open-ended question
C)Ranked question
D)Word association
Question
Valid research measures what it hopes to measure.
Question
A questionnaire is a type of survey.
Question
The different approaches of interviewers are unlikely to influence the responses of the respondent.
Question
Focus groups are the most widely used information-gathering method when conducting surveys.
Question
Sensitive questions should be placed at the end of the survey.
Question
The effectiveness of a survey is enhanced by clear questions.
Question
The length of a questionnaire has an impact on the quality of the data it will collect.
Question
A stratified sample ensures every member of the population has an equal chance of being selected.
Question
An effective hypothesis considers the potential bias of stakeholders.
Question
Open-ended questions are more difficult to categorise,analyse and code.
Question
The options that appear at the end of a long list are more likely to be selected in a questionnaire.
Question
Double-barrelled questions are useful for extracting two sets of information from the one question.
Question
Visual formatting can be distracting and discourage respondents from completing a questionnaire.
Question
Questions should be aligned with topic headings so participants are clear about each question's intent.
Question
Well-written questions should not need instructions.
Question
Once written,the first step in conducting a questionnaire is to pre-test or pilot the questionnaire to identify problems.
Question
Surveys can be designed to establish general trends.
Question
A survey's findings need to be analysed statistically for verification before they can be considered reliable.
Question
A good rule of thumb is to use four fonts in a questionnaire.
Question
Surveys with fewer questions are more reliable than those with many questions.
Question
Discuss the differences between random,stratified and cluster sampling.Give examples of when each type of sampling may be most useful.
Question
Research analysis and findings can be defended by ensuring the methods of research are clearly defined and reported.
Question
Writing style impacts on the ability of readers to understand the research findings and their implications.
Question
What areas of a questionnaire are put under the microscope during the pre-test phase? Discuss the benefits of pre-testing,and explain why it is necessary to conduct a pre-test on a large questionnaire.
Question
Discuss the factors that need to be considered when planning a questionnaire.
Question
An abstract contains a statement of the research objective and an overview of the literature.
Question
Survey analysis should not consider factors outside the scope of the survey.
Question
What elements are required in a formal written report that presents findings of large survey?
Question
Discuss the advantages and disadvantages of interviews and questionnaires.Discuss examples of when each type of method may be most appropriate.
Question
Discuss the impact of formatting and writing style on the success of a questionnaire.What are the factors that increase the chances of a high response rate?
Question
What are the steps a researcher needs to go through to establish the goals of the survey?
Question
Data triangulation involves analysing the same data multiple times to ensure understanding and accurate analysis.
Question
What can impact on the reliability and validity of survey or questionnaire results? How can a researcher prevent this from occurring?
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Deck 15: Conducting Surveys and Questionnaires
1
The difference between a survey and a questionnaire is the

A)scope of investigation
B)size of the study
C)delivery of the findings
D)data collection methods
D
2
Questionnaires are easy to administer because

A)they are generally paper-based
B)they are usually consistent
C)distribution,collection and delivery can be flexible and adapted
D)data is easier to code than if other tools had been used
C
3
A survey is reliable if

A)it enables researchers to formulate theories,make claims,and generalise findings from a sample to a larger population
B)it consistently gives the same result when the survey is repeated under the same conditions over different periods
C)it relies on a number of questions to assess an attitude,an issue or a problem
D)it yields varying results when repeated under the same conditions over different periods
B
4
Bias in sampling can be avoided if

A)the sampling is random
B)the questions are objective
C)the researchers consider the data collection carefully
D)the sampling is stratified
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Unlock Deck
k this deck
5
An effective hypothesis

A)considers the bias of any stakeholder
B)includes the bias of any stakeholder
C)is designed to promote subjectivity
D)is designed to reveal subjectivity
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
6
Distinctions between respondents in a survey can be identified through

A)variables
B)demographic details
C)personal information
D)biased responses
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
7
Surveys are useful to

A)inform social and economic policy
B)influence future planning
C)identify key issues
D)all of the above
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
8
The order of questions in a survey

A)isn't important
B)can affect the respondent's motivation to complete it
C)can promote subjectivity
D)can motivate respondents
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
9
Questions that start from a broad perspective and become more focused are found in

A)a funnel sequence
B)an inverted funnel sequence
C)targeted questionnaires
D)general surveys
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
10
A plan to identify how instruments will be used in a survey,and how collected data will be tabulated and analysed is referred to as

A)a survey plan
B)a data-mapping plan
C)a data analysis plan
D)an evaluation plan
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
11
Which of the following is not an advantage of conducting interviews?

A)It is suited to most of the population
B)It offers respondents the opportunity to talk freely
C)It is easy to administer
D)Its structure is not as rigid as a questionnaire
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
12
In a random sample

A)everyone has the same chance of being selected for the sample
B)a variable is the basis on which a group of people are randomly selected
C)a sample is chosen from a selected group of people
D)characteristics of the total population are represented
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
13
One significant disadvantage of interviews is that

A)it can be difficult to coordinate a time to meet
B)respondents can be reluctant to provide personal information or opinions
C)data is not consistent
D)respondents take advantage of the opportunity to complain
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
14
Which type of questions should be asked first?

A)About personal details
B)The most important ones
C)About demographic details
D)About opinions on an issue
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Unlock Deck
k this deck
15
A survey is feasible if it

A)can be conducted
B)is realistic in scope
C)is better than the alternatives available
D)is reliable
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
16
Validity refers to

A)the reliability of the survey
B)the extent to which the survey findings may be generalised
C)the design and survey method
D)the objectivity of the researcher
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
17
In a cluster sample

A)everyone has the same chance of being selected for the sample
B)a variable is the basis on which a group of people are randomly selected
C)a sample is chosen from a selected group of people
D)characteristics of the total population are represented
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
18
Routine questions are those that

A)establish basic details about the respondent
B)are usually the same in all surveys
C)are placed at the end of the survey
D)are designed to help identify the respondent
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
19
In a stratified sample

A)everyone has the same chance of being selected for the sample
B)a variable is the basis on which a group of people are randomly selected
C)a sample is chosen from a selected group of people
D)characteristics of the total population are represented
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
20
Research into a specific issue to identify key influencing factors is best conducted via an

A)survey
B)questionnaire
C)independent researcher
D)interview
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
21
Bias can be avoided in the evaluation stage by

A)confirming that the methodology doesn't promote or foster bias
B)avoiding assumptions about causal relationships
C)examining responses for validity
D)all of the above
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
22
A respondent who answers questions based on their responses to earlier questions in a survey is conforming to which theory?

A)Self-validity
B)Primacy
C)Recency
D)Reliability
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
23
Which five areas are considered when designing a questionnaire?

A)Style,instructions,question sequence,writing,pre-test
B)Format,instructions,question sequence,question type,pre-test
C)Format,introductions,question sequence,question styles,writing style
D)Function,instructions,question sequence,question type,pre-test
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
24
Question design that considers the potential for the centralist tendency will

A)use a scale that promotes the choice of extreme options
B)use a scale that promotes the choice of safe options
C)avoid the use of a scale that promotes the choice of extreme options
D)avoid the use of a scale that promotes the choice of safe options
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
25
The format of a questionnaire is important because

A)data will be more accurate if respondents find it easy to read and understand
B)respondents might give up if they don't understand what is required of them
C)respondents are more likely to complete the questionnaire if it is easy and quick to complete
D)respondents prefer a questionnaire that is appealing to read
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
26
In a written report,a detailed explanation of the hypothesis is contained in the

A)introduction
B)methods section
C)results section
D)conclusion
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
27
Questions that focus on an issue first and then become general are found in

A)a funnel sequence
B)an inverted funnel sequence
C)targeted questionnaires
D)general surveys
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
28
Questions that ask respondents to give one answer to two questions asked as one are

A)potentially confusing
B)open-barrelled questions
C)dichotomous questions
D)projective questions
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
29
Writing style is particularly important in research report writing because

A)discussing research findings can be complex
B)alignment between the research intent,method and findings demonstrates the report's credibility
C)research is usually accountable
D)a research report needs to be transparent
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
30
A questionnaire that requires respondents to consider aspects of the topic prior to providing more specific responses would order questions as per

A)a funnel sequence
B)an inverted funnel sequence
C)a ranked structure
D)an open-ended structure
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
31
'What do you think about the colour yellow?' is an example of

A)a projective question
B)an open-ended question
C)a contingency question
D)a word association question
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
32
The primacy effect theory posits that

A)the options at the beginning of a list will have a higher likelihood of being selected
B)the last few items on the list will have a higher likelihood of being selected
C)the first questions in a survey are the most important
D)the last questions in a survey are the most important
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
33
A large survey conducted on behalf of an organisation should be

A)conducted online to save costs
B)delivered by a team and coordinated by a project leader
C)outsourced to a research organisation
D)administered by a project manager
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
34
Leading questions are

A)questions that pre-dispose the respondent to a particular response
B)the first questions on a questionnaire
C)biased questions
D)those that provide useful guidance to a respondent
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
35
Probing questions are used in an interview when

A)the interviewer is dissatisfied with the response
B)the interviewer is seeking a specific response
C)the interviewer wants to know more about the respondent
D)the interviewer is seeking more information from a response
Unlock Deck
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Unlock Deck
k this deck
36
A question that asks respondents to select from two options is referred to as

A)a fixed-alternative question
B)a multichotomous question
C)a choice question
D)a dichotomous question
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Unlock for access to all 73 flashcards in this deck.
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k this deck
37
Which type of question would you include if you wish to encourage open expression?

A)Fixed-alternative question
B)Open-ended question
C)Ranked question
D)Matrix question
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
38
The purpose of pre-testing a questionnaire is to

A)identify the ease of use for respondents
B)identify any problems for respondents or interviewers
C)test the hypothesis on a sample
D)test the likely response rate
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
39
'What do you not want to think about if you are not successful in a job interview?' is an example of

A)a dichotomous question
B)a double negative question
C)a ranked question
D)a biased question
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Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
40
Which type of question would you include if you wish to identify a respondent's preference between two options?

A)Fixed-alternative question
B)Open-ended question
C)Ranked question
D)Word association
Unlock Deck
Unlock for access to all 73 flashcards in this deck.
Unlock Deck
k this deck
41
Valid research measures what it hopes to measure.
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k this deck
42
A questionnaire is a type of survey.
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k this deck
43
The different approaches of interviewers are unlikely to influence the responses of the respondent.
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k this deck
44
Focus groups are the most widely used information-gathering method when conducting surveys.
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k this deck
45
Sensitive questions should be placed at the end of the survey.
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46
The effectiveness of a survey is enhanced by clear questions.
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47
The length of a questionnaire has an impact on the quality of the data it will collect.
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k this deck
48
A stratified sample ensures every member of the population has an equal chance of being selected.
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49
An effective hypothesis considers the potential bias of stakeholders.
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50
Open-ended questions are more difficult to categorise,analyse and code.
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51
The options that appear at the end of a long list are more likely to be selected in a questionnaire.
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52
Double-barrelled questions are useful for extracting two sets of information from the one question.
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k this deck
53
Visual formatting can be distracting and discourage respondents from completing a questionnaire.
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k this deck
54
Questions should be aligned with topic headings so participants are clear about each question's intent.
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55
Well-written questions should not need instructions.
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56
Once written,the first step in conducting a questionnaire is to pre-test or pilot the questionnaire to identify problems.
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k this deck
57
Surveys can be designed to establish general trends.
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k this deck
58
A survey's findings need to be analysed statistically for verification before they can be considered reliable.
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k this deck
59
A good rule of thumb is to use four fonts in a questionnaire.
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60
Surveys with fewer questions are more reliable than those with many questions.
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61
Discuss the differences between random,stratified and cluster sampling.Give examples of when each type of sampling may be most useful.
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62
Research analysis and findings can be defended by ensuring the methods of research are clearly defined and reported.
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k this deck
63
Writing style impacts on the ability of readers to understand the research findings and their implications.
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k this deck
64
What areas of a questionnaire are put under the microscope during the pre-test phase? Discuss the benefits of pre-testing,and explain why it is necessary to conduct a pre-test on a large questionnaire.
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k this deck
65
Discuss the factors that need to be considered when planning a questionnaire.
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66
An abstract contains a statement of the research objective and an overview of the literature.
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67
Survey analysis should not consider factors outside the scope of the survey.
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68
What elements are required in a formal written report that presents findings of large survey?
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69
Discuss the advantages and disadvantages of interviews and questionnaires.Discuss examples of when each type of method may be most appropriate.
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Unlock for access to all 73 flashcards in this deck.
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k this deck
70
Discuss the impact of formatting and writing style on the success of a questionnaire.What are the factors that increase the chances of a high response rate?
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71
What are the steps a researcher needs to go through to establish the goals of the survey?
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72
Data triangulation involves analysing the same data multiple times to ensure understanding and accurate analysis.
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73
What can impact on the reliability and validity of survey or questionnaire results? How can a researcher prevent this from occurring?
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