Deck 17: Managing a Diverse Workforce

Question 1

The number of working women that have told researchers they have been sexually harassed on the job is between 40 and 70 percent.

Answer 1

True

Question 2

By 2010,around 25 percent of businesses were owned or controlled by women,according to the Center for Women's Business Research.

Answer 2

False

Question 3

By 2020,the Bureau of Labor Statistics estimates that what percentage of all workers will be women?

A) 25 percent.
B) 47 percent.
C) 57 percent.
D) 65 percent.

Answer 3

B

Question 4

Sexual and racial harassment will happen,and there is little a business can do to eliminate the problem.

Question 5

Affirmative action occurs when one group is unintentionally discriminated against in an effort to help another group.

Question 6

The growing diversity in the U.S.workforce is due to:

A) Millennials entering the workforce.
B) Immigration from other countries.
C) Shifting patterns of work and retirement.
D) All of the above.

Question 7

Workforce diversity represents both a challenge and an opportunity for businesses.

Question 8

A diversity council is a group of managers and employees responsible for developing and implementing specific action plans to meet an organization's diversity goals.

Question 9

The term pay gap refers to the inequitable concentration of a group,such as minorities or women,in a particular job category.

Question 10

The major agency charged with enforcing equal opportunity laws and executive orders in the United States is the Americans with Disabilities Council (ADC).

Question 11

According to U.S.Census data released in 2012,in about one-third of all married couples with children,both parents worked at least part-time.

Question 12

Variation in the important human characteristics that distinguish people from one another is called:

A) Workforce variability.
B) Diversity.
C) Difference.
D) Affirmative action.

Question 13

Which ethnic group,as defined by the U.S.Census,represents the fastest-growing percentage of the labor force?

A) African-Americans.
B) Hispanics.
C) Asians.
D) Native Americans.

Question 14

Age,ethnicity,gender,mental or physical abilities,race,and sexual orientation are what dimensions of diversity?

A) Primary.
B) Secondary.
C) Tertiary.
D) None of the above.

Question 15

Under the Family Medical Leave Act,companies that employ 50 or more people must grant unpaid,job-protected leaves for up to 12 weeks to employees with serious family needs,including the birth or adoption of a baby.

Question 16

Sexual harassment is limited to overt acts of individual coworkers or supervisors.

Question 17

The term diversity refers to variation in the important human characteristics that distinguish people from one another.

Question 18

Beginning on a major scale in the 1960s,U.S.presidents issued executive orders and Congress enacted laws intended to promote equal treatment of employees.

Question 19

Even though racial and gender bias has been lowered in most organizations,women and persons of color remain underrepresented in executive level positions.

Question 20

Companies that promote equal employment opportunity generally do better at attracting and retaining workers from all backgrounds.

Question 21

How do "glass walls" differ from "glass ceilings?"

A) They don't; they are the same thing.
B) Glass walls do not exist; only glass ceilings are real.
C) Glass walls apply to mid- and lower-level women managers.
D) Glass walls focus on sideways promotions in the organization.

Question 22

Which of the following is not true about women business owners?

A) They own or control almost two-fifths of all U.S. companies.
B) They are forming businesses at roughly the same rate that men are.
C) Female entrepreneurs are just as successful as male entrepreneurs.
D) Collectively they employ more people in U.S. than the Fortune 500 companies do worldwide.

Question 23

A study by Catalyst found that companies with three or more female directors had:

A) Significantly lower returns on equity than those with no female directors.
B) Significantly higher returns on equity than those with no female directors.
C) Significantly more family-friendly policies than those with no female directors.
D) Significantly less family-friendly policies than those with no female directors.

Question 24

Sexual harassment applies to:

A) Only men who are being harassed.
B) Only women who are being harassed.
C) Either men or women who are being harassed.
D) Only attractive employees who are being harassed.

Question 25

Since the early 1990s racial harassment charges filed:

A) Have been cut in half from 10,000 to 5,000 a year.
B) Have decreased dramatically and are now less than 1000 a year.
C) Have more than doubled to about 9,000 a year.
D) Have stayed about the same at roughly 4,000 a year.

Question 26

Which of the following is an action that companies take to manage diversity effectively?

A) Do not actively recruit ethnic minority workers.
B) Set up a diversity council to monitor the company's goals.
C) Replace existing workers with ethnically diverse workers.
D) All of the above.

Question 27

Women have entered the workforce:

A) To earn income to support their families.
B) Due to the inadequacies of retirement plans and health care programs.
C) To sustain an accustomed standard of living.
D) All of the above.

Question 28

Which of the following is an argument against affirmative action?

A) It costs American business too much money.
B) There are no mechanisms in place to verify that it is actually taking place.
C) It is inconsistent with the principles of fairness and equality.
D) It violates individuals' basic human rights.

Question 29

Reverse discrimination occurs when:

A) The government discovers that one group was discriminated against over 10 years ago.
B) One group is unintentionally discriminated against in an effort to help another group.
C) One group is intentionally promoted to meet government-mandated quotas.
D) All of the above.

Question 30

Which of the following government rules on equal treatment of employees does not apply to businesses?

A) Discrimination on the basis of race, color, religion, sex, national origin, disability or age is prohibited in all employment practices.
B) Government contractors must have written positive affirmative action plans to overcome the past and present effects of discrimination in their work force.
C) Women and men must receive equal pay for performing equal work.
D) Affirmative action plans must be permanent.

Question 31

In 2011,what percentage of corporate officers of the Fortune 500 companies were women?

A) 14 percent.
B) 25 percent.
C) 45 percent.
D) 69 percent.

Question 32

The Americans with Disabilities Act defines a "disabled worker" as:

A) One who can perform the "essential functions" of a job, with reasonable accommodations.
B) One who can perform the "essential functions" of a job, without reasonable accommodations.
C) One who can perform the "essential functions" of a job, with or without reasonable accommodations.
D) One who cannot perform the "essential functions" of a job.

Question 33

Which of the following is not true about occupational segregation?

A) It concentrates women in traditionally female-dominated jobs.
B) The pay gap in American businesses persists, in part, because of it.
C) It means that women cannot get the jobs that could break the cycle of relatively low pay.
D) The large pay gap for Hispanic workers partly reflects their concentration in several high-paying occupations.

Question 34

Racial harassment is illegal under:

A) Title VII of the Civil Rights Act.
B) The Third Amendment to the Constitution.
C) The Equal Pay Act.
D) The Family Medical Leave Act.

Question 35

Companies can combat sexual and racial harassment-and protect themselves from expensive lawsuits--by:

A) Developing a zero-tolerance policy on harassment and communicate it clearly to employees.
B) Establishing a complaint procedure and act quickly to resolve any problems.
C) Bribing employees with money to avoid a lawsuit.
D) A and B, but not

Question 36

Which of the following is not true about the Equal Employment Opportunity Commission (EEOC)?

A) It is charged with enforcing federal equal employment opportunity laws and executive orders.
B) It was created in 1964.
C) It monitors foreign governments' employment practices.
D) It was given added enforcement powers in 1972 and 1990.

Question 37

The pay gap for Hispanic women (relative to white men)has:

A) Declined by almost 15 percent since 2000.
B) Declined by almost 5 percent since 2000.
C) Increased by almost 15 percent since 2000.
D) Increased by almost 5 percent since 2000.

Question 38

Executive Order 11246,established in 1965,mandates:

A) Affirmative action for all government employees.
B) Affirmative action for all federal contractors and subcontractors.
C) Equal pay for equal work for all federal contractors and subcontractors.
D) Family and medical leave for all federal employees for illness, or the birth of a child.

Question 39

"Glass walls" refers to:

A) Fewer opportunities for upward advancement.
B) Fewer opportunities to move sideways into jobs that lead to the top.
C) Reliance on word of mouth by recruiters for top positions -- "the old boys' network" from which women are excluded.
D) A company's lack of commitment to diversity.

Question 40

The Equal Employment Opportunity Commission was created in:

A) 1932.
B) 1964.
C) 1972.
D) 1990.

Question 41

When a mother or father is granted time off when children are born or adopted and during the early months of a child's development,this is called:

A) The parent track.
B) Baby care.
C) Parental leave.
D) Family leave.

Question 42

Who do you believe should be primarily responsible for the advancement of minorities in the workplace: the individual,the government,or businesses? Why?

Question 43

Which of the following is not a benefit of managing diversity effectively?

A) These businesses get tax breaks from the federal government.
B) These businesses can often more effectively serve customers.
C) These businesses are better able to attract and retain workers from a variety of backgrounds.
D) None of the above. Each of these is a benefit of managing diversity effectively.

Question 44

What is the role of government in the area of equal employment opportunity? Discuss from a historical perspective.

Question 45

Do you believe that support programs for work and family primarily benefit women employees,men employees,or both equally? Explain.

Question 46

In 2011 only 14 percent of chief executive officers of the Fortune 500 companies were women.What factor best explains this fact: women's education and job experience,discrimination against women by companies,preferences of women employees,different family roles and responsibilities between women and men,or something else? Why do you think so?

Question 47

Do you believe companies are ever justified in treating women or minority employees differently,with respect to wages,benefits,job assignments,or promotions? If not,why not? If so,under what conditions,and why?

Question 48

What steps have companies been taking to support their Lesbian,gay,bisexual,and transgender employees?

A) Adopted written antidiscrimination policies.
B) Provided management training on sexual diversity issues.
C) Provided health benefits to same-sex partners.
D) All of the above.

Question 49

Government regulations ban both sexual and racial harassment.Discuss both kinds of harassment and why they are a growing concern to employers.What can companies do to combat sexual and racial harassment?

Question 50

(p.Entire chapter)
Over time the workforce will continue to change.How do you see the face of the workforce in 20 years? In what ways will continued diversity create competitive advantages for companies? Discuss based on the material in the textbook.

Question 51

Under the Family and Medical Leave Act (FMLA),passed in 1993:

A) Companies that employ 100 or more people must grant unpaid, job protected leaves of up to 12 weeks to employees faced with serious family needs.
B) Companies that employ 50 or more people must grant unpaid, job protected leaves of up to 36 weeks to employees faced with serious family needs.
C) Companies that employ 50 or more people must grant unpaid, job protected leaves of up to 12 weeks to employees faced with serious family needs.
D) Companies that employ 50 or less people are required to do more for expectant and new parents.

Question 52

Which of the following is(are)true about child care programs?

A) They help reduce employee absenteeism and tardiness.
B) They aid in recruiting by making the company more attractive to parents.
C) They help retain talented employees.
D) All of the above.