Deck 8: The Marketing Plan

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Question
Neal Blumenthal is the founder of Warby Parker a company that sells prescription eyeglasses over the internet.
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Question
Personal,face-to-face,surveys are the most effective and most expensive.
Question
The first step in conducting a competitive analysis is to document the pricing strategy of each competitor.
Question
The Internet is a good source for primary information,but does not provide many secondary sources.
Question
Telephone surveys have the poorest response rate.
Question
Marketing research involves the gathering of information in order to determine who will buy the product and what the most effective promotion strategy would be.
Question
Private data sources,such as Information Resources,Inc.and Nielsen Indexes,are a low-cost secondary data source.
Question
Networking can be used as an informal method of gathering primary data.
Question
Management needs to look at the marketing plan as a guide for implementing marketing decision making and not as a generalized,superficial document.
Question
The marketing plan is designed to answer three basic questions: where have we been,where do we want to go,and how do we get there?
Question
Focus groups should be led by the entrepreneur.
Question
Marketing information that already exists is called secondary data.
Question
When preparing the industry analysis section of the business plan,using secondary sources is not appropriate.
Question
An effective way to begin defining the purpose of a marketing plan,is to make a list of all the information needed to prepare the marketing plan.
Question
Focus groups are an informal method for gathering in-depth marketing information.
Question
Defining the purpose or objectives of marketing research is often the most difficult stage for an entrepreneur.
Question
Interviewing is less expensive than observation.
Question
The simplest approach to gathering primary information is by developing a questionnaire.
Question
Interviewing or surveying is the most common approach used to gather primary market data.
Question
Focus groups typically consist of 10-12 potential customers.
Question
When making decisions about pricing strategy,the entrepreneur should consider only costs directly associated with the product and ignore overhead.
Question
All marketing goals and objectives should be quantifiable in physical units,time units,or price units.
Question
It is harder to charge a high price if the company operates in a differentiated product market.
Question
The first step in preparing the marketing plan is to define the target market.
Question
Manufacturer's agents take title to products and resell them.
Question
The process of dividing the market into smaller homogeneous groups is called market segmentation.
Question
It is recommended that the entrepreneur limit the number of marketing goals to no more than four.
Question
Promotion using television is more expensive than promotion using the Internet and direct mail.
Question
Major considerations in channel of distribution selection include degree of directness and number of channel members.
Question
A marketing strategy and action plan is defined as specific activities outlined to meet the venture's business plan goals and objectives.
Question
The final price of a product or service is the sum of total cost plus profit margin.
Question
The management team and the venture's company mission are examples of external environmental factors.
Question
An updated marketing plan should be prepared by the entrepreneur every two years.
Question
The situation analysis describes past and present business achievements of the new venture.
Question
It is a good idea to have several marketing goals,since it provides better clarity to the entrepreneur.
Question
A marketing plan need not provide for the use of existing resources,allocation of all equipment,financial resources,and human resources,since this is part of a production plan.
Question
The marketing mix consists of the following variables: external environmental factors,internal environmental factors,and marketing strategy.
Question
The marketing system identifies the major interacting components,both internal and external to the firm.
Question
When products cannot be easily differentiated,the entrepreneur is forced to charge a lower price than the competition.
Question
Middlemen such as wholesalers have lower distribution costs because they operate with economies of scale.
Question
The simplest approach to gathering primary information is:

A)observation.
B)focus groups.
C)experimentation.
D)interviewing.
Question
A focus group should consist of:

A)6-8 potential customers
B)10-12 potential customers
C)14-16 potential customers
D)18-20 potential customers
Question
The marketing plan is not meant to be a commitment by the entrepreneur to a specific strategy.
Question
Marketing research begins with:

A)setting the advertising budget.
B)definition of objectives or purpose.
C)identifying direct marketing strategy.
D)collecting a list of primary and secondary sources of information.
Question
Focus groups:

A)should be led by the entrepreneur.
B)consist of 20 to 30 potential customers.
C)discuss information in a formal and standardized procedure.
D)are an informal method of gathering market information.
Question
Which survey method results in the worst response rate?

A)Telephone
B)Mail
C)Personal
D)Internet
Question
The most common approach to gathering primary information is:

A)observation.
B)focus groups.
C)experimentation.
D)interviewing.
Question
Which of the following statements is(are)not true?

A)Primary focus of an industry analysis is to provide sufficient knowledge of the environment that can affect marketing strategy decision-making.
B)Industry analysis needs to be conducted using only primary research data.
C)Industry analysis begins with the broadest-based assessment of environmental and industry trends.
D)The information-seeking process of industry analysis is known as an upside-down pyramiD.
Question
Information that already exists is called:

A)secondary datA.
B)primary data.
C)marketing data.
D)target data.
Question
_____ is the process of gathering information in order to determine who will buy the product and what is the most appropriate distribution channel.

A)Market segmentation
B)Marketing planning
C)Market mixing
D)Marketing research
Question
Which survey method results in the most in-depth information and the best response rate?

A)Telephone
B)Mail
C)Personal
D)Internet
Question
Observation,interviewing,and focus groups are examples of collecting:

A)marketing datA.
B)primary data.
C)secondary data.
D)target data.
Question
Which of the following is not a major question that should be addressed by the marketing plan?

A)Where have we been?
B)Where do we want to go in the short term?
C)Where do we want to go in the long term?
D)How do we get there?
Question
Warby Parker was started by:

A)Neal Blumenthal
B)Sergy Bryn
C)Mark Zuckerberg
D)Google
Question
Which stage of marketing research is considered to be the most difficult for an entrepreneur due to lack of knowledge or experience in marketing?

A)Analyzing and interpreting the results
B)Gathering data from primary sources
C)Gathering data from secondary sources
D)Defining the purpose or objectives
Question
Unrealistic goals are a common reason for failure of the marketing plan.
Question
The _________ is the written statement of marketing objectives,strategies,and activities to be followed in the business plan.

A)marketing plan
B)marketing mix
C)marketing system
D)marketing structure
Question
Which survey method is the most expensive?

A)Telephone
B)Mail
C)Personal
D)Internet
Question
Which survey method is the fastest method for obtaining data?

A)Telephone
B)Mail
C)Personal
D)Internet
Question
Competitor analysis begins with:

A)gathering samples of the competitors product(s).
B)discovering each competitors advertising budget.
C)documenting the current strategy of each primary competitor.
D)identifying which competitors are most successful.
Question
Which of the following is(are)not a key element in the pricing strategy?

A)Cost
B)Margin or markup
C)Competition
D)Distribution
Question
The four variables that affect short-term marketing decisions are referred to as the:

A)marketing mix.
B)market segment.
C)marketing plan.
D)marketing system.
Question
When products cannot be easily differentiated:

A)there is little room for price variations from the competition.
B)a skimming price strategy is appropriate.
C)a higher price can be charged.
D)the lowest possible price must be chargeD.
Question
The _________ element of the marketing mix involves decisions as to what is the most appropriate channel.

A)product
B)price
C)distribution
D)promotion
Question
The number of goals and objectives in the marketing plan should be:

A)2-4
B)4-6
C)6-8
D)8-10
Question
Once the marketing goals and objectives have been established,the entrepreneur can begin to develop the __________ and __________ to achieve them.

A)marketing plan;industry analysis
B)marketing mix;consumer research
C)marketing strategy;action plan
D)market research;industry analysis
Question
Manufacturer's representatives are marketing middlemen that:

A)take title and physical possession of the product.
B)take physical possession of the product.
C)work exclusively for the entrepreneur.
D)are paid a commission when a sale is made.
Question
The marketing mix consists of:

A)product,price,research,and promotion.
B)product,research,distribution,and promotion.
C)product,price,distribution,and promotion.
D)product,price,distribution,and research.
Question
Business-to-business marketing involves:

A)sales to households for personal consumption.
B)a more direct channel of distribution than consumer markets.
C)selling products such as household furniture.
D)selling products and services through certified representatives.
Question
Intensive,selective and exclusive are all part of which major consideration in channel selection?

A)Degree of directness
B)Number of channel members
C)Criteria in selection of channel members
D)Number of channels
Question
Which form of promotion is too expensive for most entrepreneurs to use?

A)TV
B)Print Ads
C)Radio
D)Webpage
Question
The __________ is the specific group of potential customers toward which a venture aims its marketing plan.

A)target market
B)external environmental factor
C)channel of distribution
D)consumer market
Question
Financial resources and the management team are both examples of the:

A)external environment.
B)marketing mix decision variables.
C)internal environment.
D)feedback system.
Question
Which of the following is an internal environmental variable?

A)The economy
B)Technology
C)Industry demand
D)Financial resources
Question
The major interacting components that enable a firm to successfully provide products to the marketplace are called the:

A)marketing plan.
B)marketing mix.
C)marketing system.
D)marketing structure.
Question
In establishing goals and objectives,it is important to:

A)quantify all aspects of the goals.
B)limit the number of goals.
C)set standards that are ideal.
D)measure it for control purposes.
Question
Which is the first step in preparing a marketing plan?

A)Identifying strengths and weaknesses
B)Defining the target market
C)Establishing goals and objectives
D)Defining the business situation
Question
Market segmentation is the process of:

A)describing market conditions.
B)dividing the market into smaller homogeneous groups.
C)presenting future opportunities.
D)exploring new market opportunities.
Question
Market conditions,product attributes,cost benefits and venture attributes are all part of which major consideration in channel selection?

A)Degree of directness
B)Number of channel members
C)Criteria in selection of channel members
D)Number of channels
Question
Generally speaking,entrepreneurs see the external environment as:

A)marginally influential.
B)uncontrollable.
C)largely influential.
D)predictable.
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Deck 8: The Marketing Plan
1
Neal Blumenthal is the founder of Warby Parker a company that sells prescription eyeglasses over the internet.
True
2
Personal,face-to-face,surveys are the most effective and most expensive.
True
3
The first step in conducting a competitive analysis is to document the pricing strategy of each competitor.
False
4
The Internet is a good source for primary information,but does not provide many secondary sources.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
5
Telephone surveys have the poorest response rate.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
6
Marketing research involves the gathering of information in order to determine who will buy the product and what the most effective promotion strategy would be.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
7
Private data sources,such as Information Resources,Inc.and Nielsen Indexes,are a low-cost secondary data source.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
8
Networking can be used as an informal method of gathering primary data.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
9
Management needs to look at the marketing plan as a guide for implementing marketing decision making and not as a generalized,superficial document.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
10
The marketing plan is designed to answer three basic questions: where have we been,where do we want to go,and how do we get there?
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
11
Focus groups should be led by the entrepreneur.
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k this deck
12
Marketing information that already exists is called secondary data.
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k this deck
13
When preparing the industry analysis section of the business plan,using secondary sources is not appropriate.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
14
An effective way to begin defining the purpose of a marketing plan,is to make a list of all the information needed to prepare the marketing plan.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
15
Focus groups are an informal method for gathering in-depth marketing information.
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k this deck
16
Defining the purpose or objectives of marketing research is often the most difficult stage for an entrepreneur.
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k this deck
17
Interviewing is less expensive than observation.
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k this deck
18
The simplest approach to gathering primary information is by developing a questionnaire.
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k this deck
19
Interviewing or surveying is the most common approach used to gather primary market data.
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k this deck
20
Focus groups typically consist of 10-12 potential customers.
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k this deck
21
When making decisions about pricing strategy,the entrepreneur should consider only costs directly associated with the product and ignore overhead.
Unlock Deck
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Unlock Deck
k this deck
22
All marketing goals and objectives should be quantifiable in physical units,time units,or price units.
Unlock Deck
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Unlock Deck
k this deck
23
It is harder to charge a high price if the company operates in a differentiated product market.
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k this deck
24
The first step in preparing the marketing plan is to define the target market.
Unlock Deck
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Unlock Deck
k this deck
25
Manufacturer's agents take title to products and resell them.
Unlock Deck
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Unlock Deck
k this deck
26
The process of dividing the market into smaller homogeneous groups is called market segmentation.
Unlock Deck
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k this deck
27
It is recommended that the entrepreneur limit the number of marketing goals to no more than four.
Unlock Deck
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Unlock Deck
k this deck
28
Promotion using television is more expensive than promotion using the Internet and direct mail.
Unlock Deck
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Unlock Deck
k this deck
29
Major considerations in channel of distribution selection include degree of directness and number of channel members.
Unlock Deck
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Unlock Deck
k this deck
30
A marketing strategy and action plan is defined as specific activities outlined to meet the venture's business plan goals and objectives.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
31
The final price of a product or service is the sum of total cost plus profit margin.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
32
The management team and the venture's company mission are examples of external environmental factors.
Unlock Deck
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k this deck
33
An updated marketing plan should be prepared by the entrepreneur every two years.
Unlock Deck
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k this deck
34
The situation analysis describes past and present business achievements of the new venture.
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k this deck
35
It is a good idea to have several marketing goals,since it provides better clarity to the entrepreneur.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
36
A marketing plan need not provide for the use of existing resources,allocation of all equipment,financial resources,and human resources,since this is part of a production plan.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
37
The marketing mix consists of the following variables: external environmental factors,internal environmental factors,and marketing strategy.
Unlock Deck
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Unlock Deck
k this deck
38
The marketing system identifies the major interacting components,both internal and external to the firm.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
39
When products cannot be easily differentiated,the entrepreneur is forced to charge a lower price than the competition.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
40
Middlemen such as wholesalers have lower distribution costs because they operate with economies of scale.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
41
The simplest approach to gathering primary information is:

A)observation.
B)focus groups.
C)experimentation.
D)interviewing.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
42
A focus group should consist of:

A)6-8 potential customers
B)10-12 potential customers
C)14-16 potential customers
D)18-20 potential customers
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
43
The marketing plan is not meant to be a commitment by the entrepreneur to a specific strategy.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
44
Marketing research begins with:

A)setting the advertising budget.
B)definition of objectives or purpose.
C)identifying direct marketing strategy.
D)collecting a list of primary and secondary sources of information.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
45
Focus groups:

A)should be led by the entrepreneur.
B)consist of 20 to 30 potential customers.
C)discuss information in a formal and standardized procedure.
D)are an informal method of gathering market information.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
46
Which survey method results in the worst response rate?

A)Telephone
B)Mail
C)Personal
D)Internet
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
47
The most common approach to gathering primary information is:

A)observation.
B)focus groups.
C)experimentation.
D)interviewing.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
48
Which of the following statements is(are)not true?

A)Primary focus of an industry analysis is to provide sufficient knowledge of the environment that can affect marketing strategy decision-making.
B)Industry analysis needs to be conducted using only primary research data.
C)Industry analysis begins with the broadest-based assessment of environmental and industry trends.
D)The information-seeking process of industry analysis is known as an upside-down pyramiD.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
49
Information that already exists is called:

A)secondary datA.
B)primary data.
C)marketing data.
D)target data.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
50
_____ is the process of gathering information in order to determine who will buy the product and what is the most appropriate distribution channel.

A)Market segmentation
B)Marketing planning
C)Market mixing
D)Marketing research
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
51
Which survey method results in the most in-depth information and the best response rate?

A)Telephone
B)Mail
C)Personal
D)Internet
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
52
Observation,interviewing,and focus groups are examples of collecting:

A)marketing datA.
B)primary data.
C)secondary data.
D)target data.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
53
Which of the following is not a major question that should be addressed by the marketing plan?

A)Where have we been?
B)Where do we want to go in the short term?
C)Where do we want to go in the long term?
D)How do we get there?
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
54
Warby Parker was started by:

A)Neal Blumenthal
B)Sergy Bryn
C)Mark Zuckerberg
D)Google
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
55
Which stage of marketing research is considered to be the most difficult for an entrepreneur due to lack of knowledge or experience in marketing?

A)Analyzing and interpreting the results
B)Gathering data from primary sources
C)Gathering data from secondary sources
D)Defining the purpose or objectives
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
56
Unrealistic goals are a common reason for failure of the marketing plan.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
57
The _________ is the written statement of marketing objectives,strategies,and activities to be followed in the business plan.

A)marketing plan
B)marketing mix
C)marketing system
D)marketing structure
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
58
Which survey method is the most expensive?

A)Telephone
B)Mail
C)Personal
D)Internet
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
59
Which survey method is the fastest method for obtaining data?

A)Telephone
B)Mail
C)Personal
D)Internet
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
60
Competitor analysis begins with:

A)gathering samples of the competitors product(s).
B)discovering each competitors advertising budget.
C)documenting the current strategy of each primary competitor.
D)identifying which competitors are most successful.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
61
Which of the following is(are)not a key element in the pricing strategy?

A)Cost
B)Margin or markup
C)Competition
D)Distribution
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
62
The four variables that affect short-term marketing decisions are referred to as the:

A)marketing mix.
B)market segment.
C)marketing plan.
D)marketing system.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
63
When products cannot be easily differentiated:

A)there is little room for price variations from the competition.
B)a skimming price strategy is appropriate.
C)a higher price can be charged.
D)the lowest possible price must be chargeD.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
64
The _________ element of the marketing mix involves decisions as to what is the most appropriate channel.

A)product
B)price
C)distribution
D)promotion
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
65
The number of goals and objectives in the marketing plan should be:

A)2-4
B)4-6
C)6-8
D)8-10
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
66
Once the marketing goals and objectives have been established,the entrepreneur can begin to develop the __________ and __________ to achieve them.

A)marketing plan;industry analysis
B)marketing mix;consumer research
C)marketing strategy;action plan
D)market research;industry analysis
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
67
Manufacturer's representatives are marketing middlemen that:

A)take title and physical possession of the product.
B)take physical possession of the product.
C)work exclusively for the entrepreneur.
D)are paid a commission when a sale is made.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
68
The marketing mix consists of:

A)product,price,research,and promotion.
B)product,research,distribution,and promotion.
C)product,price,distribution,and promotion.
D)product,price,distribution,and research.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
69
Business-to-business marketing involves:

A)sales to households for personal consumption.
B)a more direct channel of distribution than consumer markets.
C)selling products such as household furniture.
D)selling products and services through certified representatives.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
70
Intensive,selective and exclusive are all part of which major consideration in channel selection?

A)Degree of directness
B)Number of channel members
C)Criteria in selection of channel members
D)Number of channels
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
71
Which form of promotion is too expensive for most entrepreneurs to use?

A)TV
B)Print Ads
C)Radio
D)Webpage
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
72
The __________ is the specific group of potential customers toward which a venture aims its marketing plan.

A)target market
B)external environmental factor
C)channel of distribution
D)consumer market
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
73
Financial resources and the management team are both examples of the:

A)external environment.
B)marketing mix decision variables.
C)internal environment.
D)feedback system.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
74
Which of the following is an internal environmental variable?

A)The economy
B)Technology
C)Industry demand
D)Financial resources
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
75
The major interacting components that enable a firm to successfully provide products to the marketplace are called the:

A)marketing plan.
B)marketing mix.
C)marketing system.
D)marketing structure.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
76
In establishing goals and objectives,it is important to:

A)quantify all aspects of the goals.
B)limit the number of goals.
C)set standards that are ideal.
D)measure it for control purposes.
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
77
Which is the first step in preparing a marketing plan?

A)Identifying strengths and weaknesses
B)Defining the target market
C)Establishing goals and objectives
D)Defining the business situation
Unlock Deck
Unlock for access to all 88 flashcards in this deck.
Unlock Deck
k this deck
78
Market segmentation is the process of:

A)describing market conditions.
B)dividing the market into smaller homogeneous groups.
C)presenting future opportunities.
D)exploring new market opportunities.
Unlock Deck
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79
Market conditions,product attributes,cost benefits and venture attributes are all part of which major consideration in channel selection?

A)Degree of directness
B)Number of channel members
C)Criteria in selection of channel members
D)Number of channels
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80
Generally speaking,entrepreneurs see the external environment as:

A)marginally influential.
B)uncontrollable.
C)largely influential.
D)predictable.
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Unlock Deck
Unlock for access to all 88 flashcards in this deck.