Deck 2: Business Ethics and Social Responsibility

Question 1

Business ethics refers to principles and standards that define acceptable conduct in business organizations.

Answer 1

True
Explanation: Business ethics are principles and standards that define acceptable behavior for individuals within an organization as well as the organization at large.

Question 2

The principles and standards that determine acceptable conduct in business are referred to as:

A)norms
B)strategies
C)ethics
D)laws
E)rules

Answer 2

C
Explanation: Business ethics is defined as the principles and standards that determine acceptable conduct in business.

Question 3

Only corporations have to worry about ethics scandals and social responsibility issues.

Answer 3

False
Explanation: Ethical issues are not limited to for-profit corporations but include government,non-profits such as universities,sports and individuals.

Question 4

Studying business ethics will not necessarily

A)help you recognize ethical issues.
B)help you understand the importance of ethical decisions.
C)inform you concerning the impact of the work group on ethical decisions.
D)describe the ethical decision-making process.
E)tell you what you ought to do.

Question 5

The most basic ethical concerns have been formalized through laws and regulations that encourage conformity to society's values and norms.

Question 6

An ethical issue is an identifiable problem,situation,or opportunity that requires a person or organization to choose from among several actions that may be evaluated as ethical or unethical.

Question 7

Which of the following statements about business ethics is false?

A)It concerns the impact of a business's activities on society.
B)It refers to principles and standards that define acceptable behavior in business organizations.
C)It relates to an individual's values and moral standards and the resulting business decisions he or she makes.
D)What is ethical is determined by the public,government regulators,interest groups,competitors,and each individual's personal moral values.
E)Studying it can help you recognize ethical issues and understand how others make unethical decisions.

Question 8

Choose an issue that has been prominently featured in the news and discuss the ethical implications of this issue.Make sure to define any key terms that you use in your response.

Question 9

Ethics and social responsibility mean the same thing.

Question 10

The __ Act criminalized securities fraud and stiffened penalties for corporate fraud.

A)EEOC
B)Ethical Standards
C)Internet Standards
D)Sarbanes-Oxley
E)SCF

Question 11

Ethical violations destroy

A)nothing.
B)jobs.
C)trust.
D)profits.
E)morale.

Question 12

What is business ethics?

Question 13

Which of the following statements is false?

A)Ethical issues are limited to for-profit organizations.
B)Business ethics goes beyond legal issues.
C)Ethical conduct builds trust among individuals and in business relationships.
D)Ethical conflicts may evolve into legal disputes.
E)Regardless of what an individual feels about a particular action,if society judges it to be unethical,that judgment affects the organization's ability to achieve its objectives.

Question 14

Social ______ relates to a business's impact on society.

A)responsibility
B)strategy
C)ethics
D)law
E)rule

Question 15

Nearly all business decisions may be judged as right or wrong,ethical or unethical.

Question 16

The Sarbanes-Oxley Act was passed to

A)punish those who committed accounting fraud in the late 1990s.
B)improve corporate profits.
C)help laid-off employees get their jobs back.
D)help investors recoup their losses.
E)help restore confidence in Corporate America.

Question 17

The best way to judge the ethics of a decision is to look at it from a manager's or employee's point of view.

Question 18

What is considered ethical may differ depending on the __ in which a business operates.

A)country
B)culture
C)trade bloc
D)hemisphere
E)industry

Question 19

Which of the following have not been cited as incidents of unethical business activity recently?

A)Unfair competitive practices in the computer industry
B)Deceptive advertising of medicines and toys
C)Accounting fraud
D)Deceptive advertising of food products
E)Corporate charitable giving is high

Question 20

All a business has to do to maintain ethical conduct is to follow the law.

Question 21

Workplace bullying is an increasing problem.

Question 22

Establishing and enforcing ethical standards and policies within business can help reduce unethical behavior by prescribing which activities are acceptable and which are not and by removing the opportunity to act unethically.

Question 23

If a manager pressures a subordinate to engage in activities that he or she may otherwise view as unethical,such as accounting fraud or stealing a competitor's secrets,there exists an ethical issue related to

A)plagiarism.
B)business relationships.
C)communications.
D)fairness and honesty.
E)conflicts of interest.

Question 24

Ethics is related to the culture in which a business operates.

Question 25

If the video game marketer Playstation were investigated for allegedly raising prices excessively during the Christmas buying season and thereby manipulating the supply of games available at that time,this was an ethical issue concerned primarily with

A)conflict of interest.
B)communications.
C)fairness and honesty.
D)cost control.
E)game rules.

Question 26

How do you recognize an ethical issue in business?

Question 27

What are some of the general ethical issues in business?

Question 28

__ involves taking someone else's work and presenting it as your own.

A)Copyright
B)Photosynthesis
C)Forecasting
D)Acceptance
E)Plagiarism

Question 29

Without a code of ethics or formal policy on ethics,employees are likely to base their decisions on how their peers and superiors behave.

Question 30

Codes of ethics foster ethical behavior because they expand the opportunity to behave unethically.

Question 31

The size of the transaction,the history of personal relationships within the particular company,and many other factors may determine whether a customer gift will be judged as ethical.

Question 32

Making claims about dietary supplements or the health benefits of certain unproven ingredients is an issue related to:

A)conflict of interest.
B)communications.
C)product design.
D)business relationships.
E)financing.

Question 33

The following behavior is an example of ethical consideration within business relationships:

A)keeping company secrets.
B)avoiding obligations.
C)shirking responsibilities.
D)setting a poor example for others.
E)offering a bribe.

Question 34

It is almost always easy to recognize specific ethical issues.

Question 35

If an employee learned of a significant cost-saving idea from a coworker and then informed management of the idea without revealing its true source,then the employee would be involved in

A)keeping a secret.
B)career advancement.
C)plagiarism.
D)socialism.
E)egalitarianism.

Question 36

That businesspeople are expected not to harm customers,clients,and competitors knowingly through deception,misrepresentation,coercion,or discrimination is part of

A)fairness and honesty.
B)communications.
C)conflict of interest.
D)business relationships.
E)consumerism.

Question 37

Managers use the ______ of their position to influence employees' actions.

A)authority
B)power
C)scope
D)responsibility
E)acceptance

Question 38

Conflicts of interest are payments,gifts,or special favors intended to influence the outcome of a decision.

Question 39

The warning on cigarette packages about the health implications of smoking is an example of which of the following ethical issues?

A)Conflict of interest
B)Fairness and honesty
C)Communications
D)Relationships within a business
E)Environmental issues

Question 40

The most common ethical issue identified by employees is ____.

A)bullying
B)bribery
C)conflict of interest
D)cheating
E)lying

Question 41

There are four dimensions of social responsibility: economic,legal,ethical,and voluntary.

Question 42

A large number of ____ cases result in dismissal of the employee,even though the government has tried to take steps to protect workers and to encourage reporting of misconduct.

A)executive
B)white collar crime
C)whistleblower
D)petty theft
E)federal

Question 43

The concept of social responsibility is universally accepted.

Question 44

According to the text,ethical decisions in an organization are influenced by (1)individual moral standards, (2)the influence of managers and co-workers,and (3)

A)religious values.
B)informal ethical policies or rules.
C)opportunity codes and compliance requirements.
D)family influence.
E)the founder's values.

Question 45

Ethical decisions in an organization are influenced by three key factors.

Question 46

A set of formalized rules and standards that describe what a company expects of its employees is called a(n)

A)code of ethics.
B)opportunity.
C)moral philosophy.
D)guideline.
E)law.

Question 47

Voluntary responsibilities are optional activities that promote human welfare or goodwill.

Question 48

__________________ is the extent to which businesses meet the legal,ethical,economic and voluntary responsibilities placed on them by their stakeholders.

A)A code of conduct
B)A code of ethics
C)Egalitarianism
D)Corporate citizenship
E)Whistleblowing

Question 49

What is the act of an employee exposing an employer's wrongdoing to outsiders?

A)Fraud
B)Whistleblowing
C)Plagiarism
D)Mayhem
E)A criminal lawsuit

Question 50

A code of ethics represents ____________ rules and standards of what a company expects of its employees.

A)team
B)impoverished
C)authority-obedience
D)formalized
E)situational

Question 51

Increasingly,companies are introducing eco-friendly and socially responsible products to their lines in order to satisfy consumer demand and improve their images.

Question 52

Why is it increasingly common for organizations to have a code of ethics and compliance programs?

Question 53

Codes of ethics foster ethical behavior by all of the following except

A)expanding the opportunity to behave ethically by providing rewards for following the rules.
B)limiting the opportunity to behave unethically by providing punishments for violations of the rules and standards.
C)limiting the opportunity to behave unethically by providing rewards for violations of the rules and standards.
D)expanding the opportunity to behave ethically by providing punishments for following the rules.
E)encouraging employees to bend the rules.

Question 54

Unethical behavior in business can be reduced if management does all of the following except

A)establish clear policies on unethical behavior.
B)limit opportunities for unethical behavior.
C)establish formal rules and procedures.
D)punish unethical behavior firmly.
E)depend totally on employees' personal ethics.

Question 55

Which of the following should help reduce the incidence of unethical behavior in an organization?

A)Understanding that individual moral standards,the influence of managers and coworkers,and opportunity influence ethical behavior
B)Maximizing ethical conflict in work groups
C)Expanding opportunity by providing punishments for violations of the rules
D)Overlooking violations of codes of ethics
E)All of the above

Question 56

Corporate citizenship is the extent to which businesses meet the legal,ethical,economic,and voluntary responsibilities placed on them by their owners.

Question 57

Many employees utilize different _____ at work than they do at home.

A)ethical standards
B)codes of ethics
C)conflicts of interest
D)communication skills
E)body language

Question 58

One of the dimensions of social responsibility is metaphysical.

Question 59

Codes of ethics are formalized rules and standards that describe what the company expects of its employees.

Question 60

How can an organization improve ethical behavior?

Question 61

Laws regarding safety in the workplace are enforced by ___.

A)FTC
B)OSHA
C)EPA
D)the consumer bill of rights
E)codes of ethics

Question 62

Which of the following is not one of the dimensions of social responsibility?

A)Voluntary
B)Economic
C)Legal
D)Ethical
E)Altruistic

Question 63

Water and soil pollution from oil and gas drilling is primarily what type of concern?

A)Consumer relations
B)Environmental issues
C)Community relations
D)Employee relations
E)Relations with stockholders

Question 64

Discuss what companies have done to address environmental concerns and to become more sustainable.

Question 65

Managers consider social responsibility on an annual basis.

Question 66

Studies have found a direct link between social responsibility and _________ in business.

A)profitability
B)ethics
C)declining stock prices
D)happiness of stakeholders
E)global Warming

Question 67

Which is NOT a dimension of social responsibility?

A)Legal
B)Philosophic
C)Economic
D)Voluntary
E)Ethical

Question 68

Approximately ____ percent of Fortune 500 companies engage in recycling efforts.

A)75
B)83
C)38
D)57
E)20

Question 69

Being profitable relates to which social responsibility dimension?

A)Economic
B)Voluntary
C)Ethical
D)Legal
E)Corporate citizenship

Question 70

A major social responsibility for business is providing equal opportunities for all employees.

Question 71

Without employees,a business cannot carry out its goals.

Question 72

Americans use over 100 billion plastic bags annually and only recycle 10-20 percent of them.

Question 73

The right to safety requires that businesses provide a safe place for consumers to shop.

Question 74

What are the four dimensions of social responsibility?

Question 75

Obeying the law is a business'__________.

A)right
B)choice
C)economic responsibility
D)legal responsibility
E)ethical responsibility

Question 76

Recycling is a business response to employee issues.

Question 77

Consumers vote against firms they view as socially irresponsible by not

A)boycotting the company's products.
B)expressing dissatisfaction by protesting.
C)writing their representatives in Congress.
D)buying the company's products.
E)filing complaints with the company.

Question 78

_____ is the activities that individuals,groups,and organizations undertake to protect their rights as consumers.

A)Consumerism
B)Civil rights
C)Protectionism
D)Conspicuous consumption
E)Shopping

Question 79

Philanthropic contributions made by a business to a charitable organization represent which dimension of social responsibility?

A)Corporate citizenship
B)Economic
C)Legal
D)Ethical
E)Voluntary

Question 80

Which of the following is not an area of environmental concern in society today?

A)Animal rights
B)Land pollution
C)Waste disposal
D)The hard-core unemployed
E)Business practices that harm endangered wildlife