Deck 8: Ethics and Technology

Question 1

The availability of ongoing technological advancements has made it easier to determine precisely where work ends and personal life begins.

Answer 1

False

Question 2

Information,once digitized,cannot be sent over a fiber-optic cable.

Answer 2

False

Question 3

Telecommuting allows employees a certain degree of flexibility in terms of their work hours.

Answer 3

True

Question 4

Employers feel it necessary to monitor employees at the workplace because they have an obligation to their stakeholders to operate as efficiently as possible.

Question 5

The work arrangement which allows employees to work from locations other than their office and log into their company's network remotely is known as telecommuting.

Question 6

The intranet is a private piece of a company's Internet network that is made available to customers and/or vendor partners on the basis of secured access by a unique password.

Question 7

Customer service calls and computer tech support are examples of services that cannot be outsourced to another country.

Question 8

Advances in technology make it harder for employers to assign employees work outside the workplace.

Question 9

The extranet is a part of a company's website which can only be accessed by its senior executives.

Question 10

The argument over privacy at work traditionally centered on the amount of time that employees were on-site.

Question 11

Technological advances over the last two decades have made it possible for some employers to read the personal e-mails that employees send from their workstations.

Question 12

Telecommuting does not allow employees any degree of flexibility in terms of the location from which they work.

Question 13

From an employer's perspective,monitoring an employee's computer activity at the workplace is necessary to map their productivity.

Question 14

One of the ways in which multinational corporations lower their expenses is by shipping work to countries with lower labor costs.

Question 15

Technological advances over the last two decades have made it more difficult to pass the personal data of customers from one place to another.

Question 16

Companies can now make vast amounts of information available to employees and customers on their Internet,intranet,and extranet sites.

Question 17

According to Adam Moore,consent given by employees with little choice is referred to as thick consent.

Question 18

With advances in technology,the availability of employees in the business environment is no longer defined by their accessibility.

Question 19

Sending digitized information across fiber-optic wires raises no ethical questions.

Question 20

Workplace technology has changed dramatically over the last two decades.

Question 21

Thin consent leaves employees with little choice regarding the monitoring of their web activity at the workplace.

Question 22

One of the arguments cited by employers for the use of web-monitoring at the workplace is the concept of vicarious liability.

Question 23

Cyberliability applies the existing legal concept of liability to the field of computers.

Question 24

Keystroke loggers can only capture information that is not deleted.

Question 25

Parents can be charged with vicarious liability for the actions of their children.

Question 26

Cyberliability results in litigation for harassment through spam,obscenity,and pornography.

Question 27

The categories of litigation for cyberliability extend to defamation and libel.

Question 28

According to the legal concept of cyberliability,employers can be held liable for the actions of their employees through Internet communications to the same degree as if they had written those communications on company letterhead.

Question 29

Parties charged with vicarious liability are never in a supervisory role over the person or parties personally responsible for the injury or damage.

Question 30

Employee turnover,a long-term effect of monitoring employees,costs organizations thousands of dollars in recruitment costs and training.

Question 31

When jobs are plentiful and an employee would have no difficulty finding another position,then the consent given to the monitoring policy of a company is referred to as thin consent.

Question 32

Computer ethics extends to considering the social consequences of the program being written and ensuring that your work doesn't harm people.

Question 33

The implications of vicarious liability are that the party charged is responsible for the actions of his or her subordinates.

Question 34

Packet-sniffing software can be used to monitor employees' private accounts,as long as they are accessed on workplace networks or phone lines.

Question 35

Thin consent is based on the assumption that the employee can easily find another job.

Question 36

With employers being able to monitor every keystroke on a computer,track every website visited,and record every call made by employees,the workplace is beginning to display Orwellian characteristics.

Question 37

Copying and distributing unpaid-for proprietary software is not a violation of computer ethics.

Question 38

Video surveillance,under federal law,is acceptable where the camera focuses on publicly accessible areas.

Question 39

Using a computer to appropriate the intellectual output of another person is an example of ethical employee behavior.

Question 40

Vicarious liability is a legal concept that means a party may be held responsible for injury or damage only if he or she were actively involved in an incident.

Question 41

Because of _____,which allows employees to log into their company's network remotely from any location,the concept of being "at work" is blurred.

A) wiretapping
B) hyper-networking
C) telecommuting
D) cybersquatting

Question 42

How have advances in technology affected customers?

A) Their personal data can no longer be sent to any part of the world.
B) They have round-the-clock access to customer services.
C) They no longer have access to after-hours tech support services.
D) Their personal data cannot be digitized,thus protecting their privacy.

Question 43

The argument over privacy at work has traditionally centered on:

A) the designations held by different employees.
B) the amount of time that employees were on-site.
C) whether the organization was vertically structured.
D) whether the organization was horizontally structured.

Question 44

Because of the changes that telecommuting has introduced into the work environment:

A) employers find it easy to tabulate the time employees spend working.
B) employees are unable to take care of personal needs during work hours.
C) the availability of employees is being defined by their accessibility.
D) the distinction between personal life and work life is clearly perceived.

Question 45

Because of recent advances in technology,information can be digitized and transmitted over fiber-optic cables.What implications does this have?

A) Customer services and tech support services are now bound by geographic borders.
B) Companies have fewer ways in which they can attend to the needs of their customers.
C) Customers' personal information can no longer be sent to or processed in other countries.
D) Companies can cut their expenses by shipping work to countries with low labor costs.

Question 46

Resolving the different perspectives on the issue of monitoring employee activity is difficult because:

A) federal laws for video surveillance in public areas do not exist.
B) technological advances have had no impact on the workplace.
C) it is legal for employers to wiretap employees' personal phones.
D) it is difficult to determine where work ends and personal life begins.

Question 47

The term "_____" refers to a private piece of a company's Internet network that is made available to customers and/or vendor partners on the basis of secured access by unique password.

A) extranet
B) intranet
C) Ethernet
D) cybernet

Question 48

According to Adam Moore,the distinction between the two types of consent to employee-monitoring-thin and thick-is created by _____.

A) the state of the job market
B) cybersquatting
C) the organization's structure
D) wiretapping

Question 49

_____ refers to a work arrangement that allows employees to work from home and log into to the company's network remotely.

A) Telecommuting
B) Wiretapping
C) Hyper-networking
D) Cybersquatting

Question 50

Which of the following is true of telecommuting?

A) It allows employees a certain degree of flexibility in terms of their work hours.
B) It allows employees no flexibility in terms of the locations from which they work.
C) It makes it easier for employers to measure the amount of time employees are on-site.
D) It makes it easier for employers to monitor the Internet activity of their employees.

Question 51

Emily,a website designer,is hired by an organization to create an internal website that contains information meant to be accessed solely by employees.This website is the company's _____.

A) cybernet
B) intranet
C) Ethernet
D) extranet

Question 52

Because of recent advances in technology,information can be digitized and transmitted over fiber-optic cables.What privacy-related issue does this raise for the customer?

A) Should customers be charged more now that companies can offer them better customer servicing?
B) Should customers be charged less now that companies have ways in which they can reduce production costs?
C) Should customer service be relative to the amount of money customers spend on company products?
D) Should customers be informed that their personal information is being sent to other countries?

Question 53

Which of the following is a disadvantage of technological advances in a workplace?

A) Loss of privacy
B) Limited employee mobility
C) Reduced employee accessibility
D) Limited access to customers

Question 54

The term "_____" refers to a company's internal website that contains information for employee access only.

A) intranet
B) extranet
C) Ethernet
D) cybernet

Question 55

Companies can make vast amounts of information available to customers through their _____ sites.

A) extranet
B) intranet
C) cybernet
D) Ethernet

Question 56

Which of the following is a benefit of telecommuting?

A) Employers find it easy to keep track of the number of hours employees put into a project.
B) Employees cannot be contacted by employers after a company's work hours.
C) Employers cannot request employees to work after a company's work hours.
D) Employees have the flexibility of taking care of their personal needs during work hours.

Question 57

_____ has made it difficult for organizations to precisely measure the amount of time that employees are on-site.

A) Keystroke loggers
B) Smart ID cards
C) Telecommuting
D) Packet-sniffing software

Question 58

Michelle receives formal notification from her company,stating that it will be monitoring all her e-mail and web activity.The notification also indicates that her continued employment with the company will depend on her agreement to abide by its monitoring policy.Because jobs are hard to come by,Michelle accepts.She has given the company _____ consent.

A) thick
B) implicit
C) thin
D) tertiary

Question 59

Jordan,a software engineer,is responsible for maintaining the private piece of his company's internet network that is accessible to clients by means of a unique password.This piece of the company's network is known as the _____.

A) intranet
B) cybernet
C) extranet
D) Ethernet

Question 60

Which of the following is true of technological advances over the last two decades?

A) They have not changed the work environment.
B) They have increased employees' accessibility.
C) They have raised no new ethical issues.
D) They have limited the mobility of employees.

Question 61

The _____ is a company's internal website,containing information for employee access only.

Question 62

_____ is a legal concept that means a party may be held responsible for injury or damage even when he or she was not actively involved in an incident.

A) Thin consent
B) Vicarious liability
C) Ratability
D) Thick consent

Question 63

Which of the following is true of parties charged with vicarious liability?

A) They are held responsible for the actions of their subordinates.
B) They are seldom in supervisory or managerial roles.
C) They only comprise the individuals directly responsible for the damage.
D) They only comprise individuals who were the recipients of the damage.

Question 64

Which of the following actions does the Computer Ethics Institute consider unethical?

A) Logging into one's company's intranet and extranet
B) Enabling cookies on one's own computer
C) Clearing the cache of one's own computer
D) Copying proprietary software without paying for it

Question 65

Which of the following is true of keystroke loggers?

A) They can record typed-in information even if it is deleted.
B) They can videotape employees in public areas.
C) They can analyze and archive calls made on personal phones.
D) They can track the movement of employees in the workplace.

Question 66

The ability to send digitized information over _____ led to the establishment of call centers.

Question 67

______ refers to the employees' ability to work from home and log into their company's network remotely.

Question 68

Which of the following is true of thick consent?

A) It is given when employees have little or no choice.
B) It is not affected by the state of the job market.
C) It signals that the consent of employees was forced.
D) It is given when employees have realistic job alternatives.

Question 69

According to Adam Moore,which of the following is true of thin consent?

A) It is given when the employee has no other choice.
B) It is not dependent upon the state of the job market.
C) It is consent given on behalf of somebody else.
D) It is a form of consent that is not legally binding.

Question 70

Which of the following is true of cyberliability?

A) It extends to any form of harassment that reaches an employee via e-mail.
B) It has no negative repercussions for the employer or the company involved.
C) It only applies to crimes that involve the patrons of commercial Internet cafés.
D) It does not cover categories like racial discrimination,defamation,and libel.

Question 71

Information can be sent over fiber-optic cables only after it has been _____.

Question 72

Under federal law,video surveillance is legal only if:

A) the camera focuses on publicly accessible areas.
B) the camera is placed in employee rest areas.
C) the cameras aren't focused on customers.
D) the cameras aren't focused on employees.

Question 73

The legal concept of _____ holds employers liable for the actions of their employees through Internet communications to the same degree as if they had written those communications on company letterhead.

A) cyberliability
B) cybersquatting
C) hyper-networking
D) virtual-mirroring

Question 74

The _____ is a private piece of a company's network that is made available to customers or vendor partners using secured access with a unique password.

Question 75

Andrew is informed by his company that he should be open to monitoring as a part of the company's plans to improve productivity.Because of his qualifications and work experience,he knows that he would have no difficulty finding a similar position in another company.Andrew agrees to the policy,knowing that he can switch jobs if the new policy affects his job satisfaction.He has given his company _____ consent.

A) thick
B) forced
C) thin
D) tertiary

Question 76

Which of the following is true of the technology used to monitor employees at the workplace?

A) Keystroke loggers can track employees' location while they move through the workplace.
B) Packet-sniffing software can intercept and archive all communications on a network.
C) Cybersquatting software can automatically monitor breaks between receiving calls.
D) "Smart" ID cards can be employed to capture every key pressed on a computer keyboard.

Question 77

Which of the following actions does the Computer Ethics Institute consider ethical?

A) Making one's password easily available to coworkers
B) Considering the social consequences of one's work
C) Using corporate software for private use
D) Using pirated software for commercial purposes

Question 78

Which of the following is an argument against creating a "locked-down" work environment?

A) Vicarious liability can have serious implications for the employer.
B) Cyberliability can have serious implications for the employer.
C) Employee turnover tends not to affect the company financially.
D) Employees who resent being constrained might leave the company.

Question 79

Cyberliability:

A) does not include harassment that reaches employees' via e-mail.
B) applies the legal concept of liability to the world of computers.
C) is only enforceable in unregistered commercial Internet cafés.
D) does not cover categories like obscenity and pornography.

Question 80

Which of the following explains why employers are in favor of monitoring and restricting the actions of their employees?

A) The implications of vicarious liability for employers
B) The federal restrictions placed upon wiretapping
C) The reluctance of employees to give thick consent
D) The federal restrictions placed on cybersquatting