Deck 9: Training

Question 1

Why is the distribution of data concerning major incidents and fatalities skewed rather than normally distributed,making it difficult to use this to assess training effectiveness?

A)more reporting of minor rather than major incidents
B)major accidents and fatalities are relatively rare
C)distinct differences between how occupational injuries are defined
D)underrepresentation of subsequent time lost due to an earlier injury

Answer 1

underrepresentation of subsequent time lost due to an earlier injury

Question 2

According to research,what approach to learning has been shown to have a stronger and more durable effect on behaviour in terms of health and safety training initiatives?

A)active learning
B)group learning
C)videos and simulations
D)Web-based learning

Answer 2

active learning

Question 3

What element of organization analysis is most related to positive training outcomes?

A)organizational support for training interventions
B)the organization's resources, strategy, and environment
C)identification of health and safety areas that need improvement
D)a shared perception of the importance of safety in the workplace

Answer 3

organizational support for training interventions

Question 4

According to Kirkpatrick's hierarchical training evaluation model,four measures provide insight into the effectiveness of a training program,with succeeding levels providing increasingly important information.What is the correct order of this hierarchy?

A)learn the material, positive reactions, apply learning to workplace, positive organizational outcomes
B)positive reactions, learn the material, apply learning to workplace, positive organizational outcomes
C)learn the material, positive organizational outcomes, apply learning to workplace, positive reactions
D)positive reactions, learn the material, positive organizational outcomes, apply learning to workplace

Question 5

The overall goal of training evaluation is to measure what criterion?

A)organizational results and reduced costs
B)behavioural changes and transfer of learning
C)the value added to the organization and its employees
D)employee perceptions and attitudes toward safety

Question 6

What common individual needs assessment technique would work best for isolating whether training should focus on knowledge rather than skills?

A)past observations of the worker at work
B)bringing the worker in to do a work sample
C)having them take an online/pen and paper test
D)observing a group of their peers

Question 7

What three-part process comprises the ISD model of training?

A)needs analysis, training content, and evaluation
B)needs analysis, organizational analysis, and job analysis
C)needs analysis, training design and delivery, and training evaluation
D)training objectives, training content, and learning theory

Question 8

What factor makes it more difficult to improve subsequent training programs?

A)the lack of learning principles
B)the lack of program evaluation
C)the lack of effective trainer instruction
D)the lack of relevant training content

Question 9

Which of the following results is NOT an organizational outcome commonly assessed following training initiatives?

A)incident, injury, and fatality rates
B)employee benefit costs
C)presenteeism
D)near-misses

Question 10

What will a good training provider be willing to do for an organization in order to meet its training objectives?

A)cut their price
B)customize their program
C)deliver the program off-site or on-site
D)provide references from other organizations

Question 11

Which of the following should have the most influence on a training program's content?

A)evaluation and environmental constraints
B)needs assessment and environmental constraints
C)learning objectives and evaluation
D)needs assessment and learning objectives

Question 12

Even before the training begins,what type of trainee reaction can you start assessing?

A)affective reaction
B)behavioural reaction
C)utility-based reaction
D)economic reaction

Question 13

Which three principal rights pertaining to health and safety at work apply to all Canadian employees?

A)right to know, right to participate, right to refuse unsafe work
B)right to knowledge, right to act, right to refuse to work
C)right to know, right to input, right to refuse unsafe work
D)right to knowledge, right to act, right to refuse unsafe work

Question 14

How might an OHS training program evaluator assess on-the-job behavioural change following a training program?

A)ask the trainees whether they found the training useful
B)test the trainees on the content of the training session
C)observe changes in the organization's lost-time injury rates
D)have trainees or supervisors complete a behavioural inventory

Question 15

What is the first question that needs to be answered for training design and delivery?

A)What are the objectives for the training?
B)Who will deliver the training?
C)What is the appropriate content for the training?
D)Will the training program be designed or purchased?

Question 16

During what type of training would you most likely be asked to participate in a role play?

A)social learning
B)behavioural learning
C)experiential learning
D)simulation learning

Question 17

What information would improve the validity of incident measures of training effectiveness?

A)inclusion of data for close calls
B)exclusion of data for close calls
C)segregation of data by type of worker
D)segregation of data by type of job

Question 18

According to social learning theory,what four mental processes facilitate social learning?

A)attention, memory, social learning, engagement
B)motivation, engagement, attention, and social learning
C)attention, memory, motor control, and motivation
D)motor control, social learning, attention, and motivation

Question 19

Which training delivery method is considered a form of off-the-job training?

A)coaching
B)role play
C)mentoring
D)job instruction

Question 20

What is the first step in any training program?

A)deciding on build or buy
B)assessing training needs
C)determining the training objectives
D)determining the training content

Question 21

Affective reactions are not an important outcome in evaluating training programs.

Question 22

It is better to train a large group of employees all at once to ensure everyone gets the same message.

Question 23

Which health and safety jurisdictions incorporate WHMIS training?

A)federal, provincial, and territorial
B)provincial
C)territorial
D)federal and provincial

Question 24

In addition to the hazard level of the workplace and the distance away from fixed medical services,what is the third factor that determines how many certified first aid providers should be on-site?

A)the number of shifts running every day
B)the number of workers on each shift
C)the proportion of younger to older workers
D)the number of past injuries and fatalities at this site

Question 25

Develop an occupational health and safety orientation checklist that will ensure employees are provided with a basic level of health and safety training and will reinforce the development of a safety climate.

Question 26

Vulnerable workers,including less educated workers,low-wage earners,and non-union members,face greater barriers to OH&S training.

Question 27

An organization's safety climate can signal the level of organizational support for safety-related training.

Question 28

Evaluation of procedural understanding provides evidence that trainees have acquired understanding in regard to what aspect of job-related knowledge or skills?

A)when to use new knowledge/skills
B)where to use new knowledge/skills
C)how to use new knowledge/skills
D)why they should use new knowledge/skills

Question 29

Training programs are the best way to deal with occupational hazards.

Question 30

Job rotation is an effective means of off-the-job training.

Question 31

What is the main reason for putting current workers through a train the trainer program,rather than hiring professional trainers?

A)other workers find them engaging
B)they are cheaper than professional trainers
C)they have experience-based knowledge
D)it helps to keep company procedures private

Question 32

Why is training evaluation important? Describe Kirkpatrick's four levels of training evaluation,including the type of information collected and the methods that can be used to collect the information.

Question 33

Train the trainer programs are not an effective way to deliver OHS programs in organizations.

Question 34

Which of the following sayings aligns with the defining characteristic of social learning theory?

A)monkey see, monkey do
B)practice makes perfect
C)nothing ventured, nothing gained
D)a happy worker is a productive worker

Question 35

The Passport to Safety program is just for younger workers.

Question 36

Describe the instructional systems design model of training.

Question 37

Self-reported measures of occupational events and injuries provide valid evaluation information.

Question 38

Effective training is the first line of defence in protecting workers from workplace hazards.

Question 39

Three principal rights provide the basis for much of the health and safety legislation and provincial health and safety training.Give an example of how these rights and legislation have influenced current occupational health and safety training.

Question 40

Think back to various jobs that you have held.What types of occupational health and safety training did you receive? What training processes made the training programs effective? What specific organizational outcomes indicated the value of the training program to the organization and the individual employees?

Question 41

As mentioned in the preceding chapter,working alone increases the risk of workplace violence in many occupations,such as taxi drivers,gas station attendants,and home care workers.??Discuss how training can help to reduce the risk of workplace violence for isolated workers and use instructional systems design to develop a program for one of the above groups.

Question 42

Design a training program for managers and supervisors so that they will be prepared to deal with domestic violence in the workplace.Discuss the benefits of such a training program but also the challenges associated with getting organizational support and trainee participation.