Deck 4: Self-Management

Question 1

Understanding the levels of emotional intelligence is essential for his self-awareness.

Answer 1

True

Question 2

Self-regulation deals with the ability to manage disruptive emotions and impulses.

Answer 2

True

Question 3

Which of the following is true of emotional intelligence?

A) It is determined primarily at birth.
B) It affects our ability to reason and think analytically.
C) It cannot be learned or improved upon.
D) It helps us in relating to others and in making decisions about work and our lives.

Answer 3

D

Question 4

Anxiety and worry are two components of anticipatory fear.

Question 5

Fear,one of the most common barriers to interpersonal effectiveness,has only negative effects on people.

Question 6

The 80/20 rule states that 20% of your work is accomplished in 80% of your time.

Question 7

Behavioral stress management strategies focus on beliefs and attitudes.

Question 8

Fear of failure can be overcome by looking for the "why" and finding a solution.

Question 9

People who successfully apply emotional intelligence create win-win relationships and outcomes for themselves and others.

Question 10

Jason is a successful manager because he has the zeal,commitment,and ability to remain persistent in the face of adversity.Jason is depicting which fundamental factor of emotional competency?

A) Self-awareness
B) Motivation
C) Empathy
D) Persuasion

Question 11

Mindfulness-based stress reduction aims at reinforcing human capacities for relaxation,awareness,insight,and behavior change.

Question 12

Marie has the ability to manage her disruptive impulses;she is very conscientious,and has the ability to adapt to difficult situations.Marie is depicting which fundamental factor of emotional competency?

A) Self-awareness
B) Motivation
C) Self-regulation
D) Empathy

Question 13

Stress Management Training programs attempt to change the intensity and type of stressors impacting employees.

Question 14

Joe's ability to allocate his time and resources to accomplishing his objectives can be best described as good:

A) time management.
B) stress management.
C) people management.
D) quality management.

Question 15

Progressive muscle relaxation and guided imagery are stress reduction techniques.

Question 16

Quadrant 2 in the time management matrix highlights events which are not important but urgent.

Question 17

Stress caused by organizational problems is easier to manage,as the factors causing the stress are usually under the organizational control.

Question 18

Marina is being considered for a promotion as she has strong emotional intelligence.Having high levels of emotional intelligence will mean that Marina should never express emotions.

Question 19

Which of the following is true of time management?

A) It is helpful only in our professional lives.
B) It restricts our activities to one arena at the expense of the other.
C) It has little effect on helping to manage stress.
D) It helps focus our energy on well-chosen activities.

Question 20

Stress comes not from an event,but rather from how we respond to the event.

Question 21

Time management includes:

A) minimizing differentiation between urgent and important tasks.
B) delegating tasks in a way that requires periodic coaching.
C) minimizing time audits.
D) avoiding procrastination.

Question 22

A software company plans to adopt a stress management program that focuses on preventive courses,offering employees coaching in stress reduction skills such as mediation,relaxation procedures,and stress awareness and understanding.This stress management program would fall into the category of:

A) Health Promotion Programs.
B) Stress Reduction Intervention Programs.
C) Employee Assistance Programs.
D) Stress Management Training.

Question 23

Which of the following statements is true of stress?

A) Stress caused by organizational problems is often easy to manage as the stress factors are under the organizational control.
B) Stress can result in physiological,psychological,and organizational responses.
C) Stress is always counterproductive and negatively impacts our health.
D) The design of a job is a factor of minimal consideration in determining the stress levels associated with the job.

Question 24

In terms of the time management matrix,most problem-solving activities are:

A) neither important nor urgent.
B) important and urgent.
C) urgent but not important.
D) important but not urgent.

Question 25

_____ is a highly structured educational approach that combines meditation and yoga exercises to help people achieve a greater sense of control and promote healthy living.

A) Stress Reduction Intervention
B) Mindfulness-Based Stress Reduction
C) Cognitive therapy
D) Somatics training

Question 26

What is "80/20" rule in time management?

A) an estimated 80 percent of results are achieved from 20 percent of focused time.
B) approximately 80 percent of work should be done in non-peak periods and 20 percent during the biological "prime time".
C) about 80 percent of time should be expended on tasks that are urgent and 20 percent of the time should be spent on the important tasks.
D) 80 percent of the time should be spent on time-specific activities,20 percent of the time should be reserved for non-time specific activities.

Question 27

_____ is considered as an external factor of stress.

A) Our emotional state
B) Inefficient work environment
C) Our perspective on life
D) The way we choose to respond to various situations

Question 28

Which of the following activities are depicted in Quadrant 4 in the time management matrix?

A) Important and urgent
B) Urgent,but not important
C) Not important,not urgent
D) Not important,but urgent

Question 29

In trying to become more effective in his time management,David should primarily work on addressing issues that are ____,in order to avoid always dealing with last minute demands.

A) important and urgent
B) important but not urgent
C) urgent but not important
D) complex and urgent

Question 30

Which of the following would be classified as important but not urgent in the time management matrix?

A) Preparing for an upcoming event
B) Dealing with a crisis
C) Checking e-mails
D) Writing a report due in one hour

Question 31

The efforts to control and reduce the tensions that occur in difficult situations are referred to as:

A) personal management.
B) stress management.
C) time management.
D) professional management.

Question 32

Which of the following is true of the cognitive strategy to stress management?

A) It focuses on changing behavior to improve one's situation.
B) It includes goal planning and healthy life style adjustment.
C) It helps identify positive thoughts.
D) It influences our emotions and well-being.

Question 33

Air traffic controllers are exposed to high levels of organizational stress.Which of the following would be a psychological response to this stress?

A) Migraine headaches
B) Asthma
C) Bursts of violence
D) Weakened body defenses

Question 34

Dealing with interruptions such as answering the telephone,would fall under which of the following quadrants in the time management matrix?

A) Quadrant 4
B) Quadrant 1
C) Quadrant 3
D) Quadrant 2

Question 35

_____ attempt to change the intensity and type of stressors impacting employees.

A) Health Promotion Programs
B) Stress Management Training Programs
C) Employee Assistance Programs
D) Stress Reduction Intervention Programs

Question 36

Alice wants to manage her time more effectively so that she can focus on getting things done by being productive.Which of the following would help Alice?

A) She should plan and prioritize as the time she spends organizing her schedule can save her hours of time during the week.
B) She should minimize delegation.
C) She should follow the "80/20" rule,according to which,20 percent of results are achieved from 80 percent of focused time.
D) She should consider urgent and important tasks with equal priority.

Question 37

In context to the strategies for managing stress,which of the following involves engaging our ability to recall a special place or memory and invite the same positive feelings or sensations to return?

A) Progressive muscle relaxation
B) Visualization
C) Guided imagery
D) Mindfulness based stress reduction

Question 38

Carrie's co-workers see her as an effective time manager because she is:

A) able to fill every minute of the day.
B) constantly running from one high priority task to another.
C) able to get the right things done,on time,and within the budget.
D) always working hard without any slack,in spite of occasional burnouts.

Question 39

Dominique feels that stress generates enthusiasm and productivity for her.Dominique is experiencing ____.

A) relief stress
B) preferred distress
C) eustress
D) distress

Question 40

The thrill and stress associated with winning a new contract,always pushes Andrea to put forth her best effort."Good stress" or the stress that pushes her for higher performance is known as:

A) stress tolerance.
B) eustress.
C) distress.
D) preferred stress.

Question 41

Describe the five components of emotional intelligence.

Question 42

What is the fear of failure? How can it be overcome?

Question 43

In context to the concept of fear,_____ is the internal struggle to devise a strategy to escape the threat.

A) worry
B) abuse
C) resentment
D) defensiveness

Question 44

In context to the concept of fear,_____ is a preoccupation with an anticipated threat.

A) isolation
B) anxiety
C) resentment
D) defensiveness

Question 45

Which of the following is true of one of the most common barriers to interpersonal effectiveness-fear?

A) Fear lowers the levels of self-blame and self-neglect.
B) Fear is,on the whole considered to be bad as it has only negative effects on people.
C) Negative fear encourages creativity and learning.
D) Anxiety is one of the distinct components of anticipatory fear.

Question 46

List a few strategies for dealing with stress.

Question 47

Explain a manager's role in emotional intelligence (EQ).

Question 48

_____ is a preoccupation with an anticipated threat.

A) Isolation
B) Anxiety
C) Resentment
D) Defensiveness

Question 49

Develop a strategy or plan to make yourself more efficient in using your time to achieve your objectives.