Deck 11: Teams: Characteristics and Diversity
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Deck 11: Teams: Characteristics and Diversity
1
Comprehensive interdependence requires less interaction and coordination among members than pooled interdependence.
False
2
In groups with comprehensive interdependence,the members have little discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team's work.
False
3
Management teams are formed to take on "one-time" tasks that are generally complex.
False
4
In leader-staff teams,the leader makes decisions for the team and provides direction and control over members who perform assigned tasks.
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5
With pooled interdependence,group members complete their work assignments independently,and then this work is simply "piled up" to represent the group's output.
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6
In sequential interdependence,the member performing the task in the latter part of the sequence depends on the member performing the task in the earlier part of the sequence,but not the other way around.
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7
In the storming stage of team development,feelings of solidarity develop as members work toward team goals.
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8
Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.
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9
A team consists of two or more people who work independently over some time period to accomplish common goals related to some task-oriented purpose.
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10
A high degree of goal interdependence exists when team members have a shared vision of the team's goal.
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11
Cognitive ability is more important to teams when team members have to learn from one another to adapt to unexpected changes,compared with contexts in which team members perform their assigned tasks in a routine fashion.
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12
A high degree of outcome interdependence exists when team members share in the rewards that the team earns.
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13
Tasks in which the performance of an entire team depends on the best performer are called disjunctive tasks.
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14
The sequence of forming,storming,norming,performing,and adjourning apply to the development of all teams.
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15
In reciprocal interdependence,members are specialized to perform specific tasks.
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16
Work teams are designed to be relatively permanent.
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17
One way to create high levels of goal interdependence is to ensure that the team has a formalized mission statement that members buy in to.
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18
As the level of task interdependence increases,members must spend increasing amounts of time communicating and coordinating with other members if they want to complete tasks effectively.
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19
In teams with high outcome interdependence,team members depend on the performance of other team members for the rewards that they receive.
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20
A football team is an example of an action team.
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21
According to the similarity-attraction approach,a firm with high diversity will have high team effectiveness.
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22
Team reward structures with hybrid outcome interdependence reward members based on how well they perform as individuals rather than overall team performance.
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23
Which of the following is true of teams?
A)A team consists of two or more people who work independently,with distinct goals and strategies.
B)A team works over some time period to accomplish common goals related to some task-oriented purpose.
C)Groups are formed with a specific purpose in mind,while teams do not have a specific goal.
D)The members of a team operate relatively independently of each other,and other members are not essential to their accomplishment of goals.
E)Interactions among members within teams are more personal and informal than interactions between people in groups.
A)A team consists of two or more people who work independently,with distinct goals and strategies.
B)A team works over some time period to accomplish common goals related to some task-oriented purpose.
C)Groups are formed with a specific purpose in mind,while teams do not have a specific goal.
D)The members of a team operate relatively independently of each other,and other members are not essential to their accomplishment of goals.
E)Interactions among members within teams are more personal and informal than interactions between people in groups.
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24
Tom,Dan,and Philip work in different teams at Leo Motors.Tom's team ensures that all the raw materials,machinery,tools and other production equipments are available for the employees round the clock.Any procurement needs have to be addressed to Tom,who also takes a call on the strategic decisions regarding the number of units to be produced,exported,etc.Dan works in a team of eight members who concentrate on the day-to-day production.They also ensure the quality checks are done and inspect each other's work.Philip is the operation manager,who works for five hours in the production department and then heads off to assist the management.His feedback is very crucial in improving the production process.
A)work team
B)management team
C)parallel team
D)action team
E)project team
A)work team
B)management team
C)parallel team
D)action team
E)project team
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25
Which of the following is most likely to be categorized as a work team?
A)A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B)A team comprising interior designers,architects,and builders involved in designing and creating the layout of a new hotel
C)A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D)A band travelling around the country playing shows at different venues for six months
E)A group of four workers making a specific part on the production line of an automobile factory
A)A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B)A team comprising interior designers,architects,and builders involved in designing and creating the layout of a new hotel
C)A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D)A band travelling around the country playing shows at different venues for six months
E)A group of four workers making a specific part on the production line of an automobile factory
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26
Which of the following is most likely to be categorized as a management team?
A)A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B)A team comprising interior designers,architects,and builders involved in designing and creating the layout of a new hotel
C)A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D)A band travelling around the country playing shows at different venues for six months
E)A group of four workers making a specific part on the production line of an automobile factory
A)A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B)A team comprising interior designers,architects,and builders involved in designing and creating the layout of a new hotel
C)A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D)A band travelling around the country playing shows at different venues for six months
E)A group of four workers making a specific part on the production line of an automobile factory
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27
In tasks with an objectively verifiable best solution,the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team.
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28
Which of the following is most likely to be categorized as an action team?
A)A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B)A team comprising interior designers,architects,and builders involved in designing and creating the layout of a new hotel
C)A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D)A band travelling around the country playing shows at different venues for six months
E)A group of four workers making a specific part on the production line of an automobile factory
A)A team that oversees the functioning of all the teams in an organization and coordinates activities between teams
B)A team comprising interior designers,architects,and builders involved in designing and creating the layout of a new hotel
C)A quality control team at a factory which oversees the quality of products and recommends changes in production techniques
D)A band travelling around the country playing shows at different venues for six months
E)A group of four workers making a specific part on the production line of an automobile factory
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29
Team members prefer low task interdependent situations when there's low outcome interdependence.
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30
According to the value in diversity problem-solving approach,diversity on attributes such as cultural background,race,and attitudes are associated with communication problems and ultimately poor team effectiveness.
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31
In what way are management teams similar to work teams?
A)They require a lot of input from members with different types of training and expertise.
B)They participate in managerial-level tasks that affect the entire organization.
C)They require only part-time commitment from members.
D)They focus on the accomplishment of core operational-level production and service tasks.
E)They are designed to be relatively permanent.
A)They require a lot of input from members with different types of training and expertise.
B)They participate in managerial-level tasks that affect the entire organization.
C)They require only part-time commitment from members.
D)They focus on the accomplishment of core operational-level production and service tasks.
E)They are designed to be relatively permanent.
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32
Having a greater number of members is beneficial for management and project teams but not for teams engaged in production tasks.
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33
While _____ teams focus on the accomplishment of core operational-level production and service tasks,_____ teams focus on integrating the activities of subunits across business functions.
A)management; work
B)action; work
C)parallel; project
D)project; work
E)work; management
A)management; work
B)action; work
C)parallel; project
D)project; work
E)work; management
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34
Low outcome interdependence promotes higher levels of cooperation because members understand that they share the same fate.
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35
Additive tasks are those which depend on the performance and the abilities of the "weakest link."
Additive tasks are those for which the contributions resulting from the abilities of every member "add up" to determine team performance.
Additive tasks are those for which the contributions resulting from the abilities of every member "add up" to determine team performance.
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36
Members tend to be more productive in high task interdependence situations when there's low outcome interdependence.
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37
Team viability refers to the likelihood that the team can work together effectively into the future.
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38
Teams differ from groups because:
A)teams have no limits on the number of members,while groups have a restricted membership.
B)members of teams work independently of each other,while those in groups show greater dependence on each other.
C)members of teams work toward individual goals that may or may not be related,while groups have a common goal.
D)members of teams have a specific task-related purpose,while groups do not.
E)teams have a no fixed duration,while groups have a fixed duration.
A)teams have no limits on the number of members,while groups have a restricted membership.
B)members of teams work independently of each other,while those in groups show greater dependence on each other.
C)members of teams work toward individual goals that may or may not be related,while groups have a common goal.
D)members of teams have a specific task-related purpose,while groups do not.
E)teams have a no fixed duration,while groups have a fixed duration.
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39
Which of the following is the purpose of work teams as compared to other types of teams?
A)To achieve managerial tasks
B)To produce goods or provide services
C)To help the organization achieve its long-term goals
D)To take on "one-time" tasks that are generally complex
E)To provide recommendations to managers about important issues
A)To achieve managerial tasks
B)To produce goods or provide services
C)To help the organization achieve its long-term goals
D)To take on "one-time" tasks that are generally complex
E)To provide recommendations to managers about important issues
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40
Jackson High School formed several teams to plan and execute the 150th anniversary celebrations of the school.Over a period of two months,the teams organized events,oversaw logistics and coordinated student activities.The events that were planned were on a large scale and required a lot of input from the teachers and students.This is an example of a(n)_____ team.
A)project
B)management
C)work
D)action
E)parallel
A)project
B)management
C)work
D)action
E)parallel
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41
Action teams:
A)generally have tasks that are quite simple.
B)are formed to take on "one-time" tasks.
C)perform tasks that are normally limited in duration.
D)invariably have low member involvement.
E)help the organization achieve its long-term goals.
A)generally have tasks that are quite simple.
B)are formed to take on "one-time" tasks.
C)perform tasks that are normally limited in duration.
D)invariably have low member involvement.
E)help the organization achieve its long-term goals.
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42
In the _____ stage of group development,members typically try to get a feel for what is expected of them,what types of behaviors are out of bounds,and who's in charge.
A)performing
B)forming
C)norming
D)adjourning
E)storming
A)performing
B)forming
C)norming
D)adjourning
E)storming
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43
Which of the following best describes the group development pattern known as punctuated equilibrium?
A)A team transitions directly from the storming stage to the adjourning stage as it is suddenly shut down.
B)At the midpoint of the project,members realize that their behavior pattern must change in order to complete the project on time.
C)Members of teams with a limited life span undergo a feeling of depression and anxiety when the time comes for the group to disband.
D)A team skips the initial stages of forming and storming and begins directly at the performing stage of development.
E)The attitudes and behaviors of members of a team do not change for as long as the team is in existencE.Punctuated equilibrium occurs at the midway point of the project regardless of the length of the project.At the midway point of the project,members realize that they have to change their task paradigm fundamentally to complete it on time.
A)A team transitions directly from the storming stage to the adjourning stage as it is suddenly shut down.
B)At the midpoint of the project,members realize that their behavior pattern must change in order to complete the project on time.
C)Members of teams with a limited life span undergo a feeling of depression and anxiety when the time comes for the group to disband.
D)A team skips the initial stages of forming and storming and begins directly at the performing stage of development.
E)The attitudes and behaviors of members of a team do not change for as long as the team is in existencE.Punctuated equilibrium occurs at the midway point of the project regardless of the length of the project.At the midway point of the project,members realize that they have to change their task paradigm fundamentally to complete it on time.
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44
A planning team comprising engineers,architects,designers,and builders,charged with designing a suburban town center is a(n)_____ team.
A)parallel
B)action
C)work
D)project
E)management
A)parallel
B)action
C)work
D)project
E)management
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45
The type of task interdependence with the lowest degree of required coordination among team members is _____ interdependence.
A)comprehensive
B)sequential
C)pooled
D)reciprocal
E)response
A)comprehensive
B)sequential
C)pooled
D)reciprocal
E)response
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46
In the _____ stage of team development,members come to realize that they need to work together to accomplish team goals,and consequently,they begin to cooperate with one another.
A)performing
B)forming
C)storming
D)norming
E)projecting
A)performing
B)forming
C)storming
D)norming
E)projecting
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47
In the _____ stage of team development,members are comfortable working within their roles,and the team makes progress toward goals.
A)performing
B)forming
C)storming
D)norming
E)adjourning
A)performing
B)forming
C)storming
D)norming
E)adjourning
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48
Which of the following represents the predictable sequence of stages in team development?
A)Performing,forming,norming,storming,and adjourning.
B)Forming,storming,norming,performing,and adjourning.
C)Norming,forming,performing,storming,and adjourning.
D)Norming,forming,storming,performing,and adjourning.
E)Storming,norming,performing,forming,and adjourning.
A)Performing,forming,norming,storming,and adjourning.
B)Forming,storming,norming,performing,and adjourning.
C)Norming,forming,performing,storming,and adjourning.
D)Norming,forming,storming,performing,and adjourning.
E)Storming,norming,performing,forming,and adjourning.
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49
Which of the following teams focuses on providing recommendations and resolving issues?
A)Work teams
B)Management teams
C)Parallel teams
D)Action teams
E)Project teams
A)Work teams
B)Management teams
C)Parallel teams
D)Action teams
E)Project teams
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50
A musical group and a surgical team are examples of _____ teams.
A)parallel
B)project
C)management
D)action
E)work
A)parallel
B)project
C)management
D)action
E)work
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51
The degree to which team members interact with and rely on other team members for the information,materials,and resources needed to accomplish work for the team is known as:
A)task interdependence.
B)goal interdependence.
C)deep-level diversity.
D)outcome interdependence.
E)surface-level diversity.
A)task interdependence.
B)goal interdependence.
C)deep-level diversity.
D)outcome interdependence.
E)surface-level diversity.
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52
Leo Motors utilizes the classic assembly line in manufacturing its automobile products.Which type of interdependence is depicted?
A)Pooled
B)Reciprocal
C)Response
D)Comprehensive
E)Sequential
A)Pooled
B)Reciprocal
C)Response
D)Comprehensive
E)Sequential
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53
Tom,Dan,and Philip work in different teams at Leo Motors.Tom's team ensures that all the raw materials,machinery,tools and other production equipments are available for the employees round the clock.Any procurement needs have to be addressed to Tom,who also takes a call on the strategic decisions regarding the number of units to be produced,exported,etc.Dan works in a team of eight members who concentrate on the day-to-day production.They also ensure the quality checks are done and inspect each other's work.Philip is the operation manager,who works for five hours in the production department and then heads off to assist the management.His feedback is very crucial in improving the production process.
A)work
B)management
C)parallel
D)action
E)project
A)work
B)management
C)parallel
D)action
E)project
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54
Quality circles,which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement,are an example of:
A)work teams.
B)management teams.
C)parallel teams.
D)action teams.
E)project teams.
A)work teams.
B)management teams.
C)parallel teams.
D)action teams.
E)project teams.
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55
Work at Digicorp is accomplished continuously because members of a team who have finished their workday in one country electronically hand off the work to team members in another country who have just arrived at the office.This type of workflow is known as _____.
A)farmshoring
B)cross-docking
C)featherbedding
D)follow the sun
E)time-to-market
A)farmshoring
B)cross-docking
C)featherbedding
D)follow the sun
E)time-to-market
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56
Tom,Dan,and Philip work in different teams at Leo Motors.Tom's team ensures that all the raw materials,machinery,tools and other production equipments are available for the employees round the clock.Any procurement needs have to be addressed to Tom,who also takes a call on the strategic decisions regarding the number of units to be produced,exported,etc.Dan works in a team of eight members who concentrate on the day-to-day production.They also ensure the quality checks are done and inspect each other's work.Philip is the operation manager,who works for five hours in the production department and then heads off to assist the management.His feedback is very crucial in improving the production process.
A)work
B)management
C)parallel
D)action
E)project
A)work
B)management
C)parallel
D)action
E)project
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57
With _____ interdependence,different tasks are done in a prescribed order,and the group is structured such that the members specialize in these tasks.
A)comprehensive
B)sequential
C)pooled
D)reciprocal
E)response
A)comprehensive
B)sequential
C)pooled
D)reciprocal
E)response
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58
In the _____ stage of group development,members experience anxiety and other emotions as they disengage and ultimately separate from the team.
A)performing
B)forming
C)storming
D)norming
E)adjourning
A)performing
B)forming
C)storming
D)norming
E)adjourning
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59
A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months.The team members are drawn from various departments.Which of the following types of teams does this most signify?
A)Project teams
B)Management teams
C)Work teams
D)Action teams
E)Parallel teams
A)Project teams
B)Management teams
C)Work teams
D)Action teams
E)Parallel teams
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60
In the _____ stage of group development,members remain committed to ideas they bring with them to the team,and are unwilling to accommodate others' ideas.This triggers conflict that negatively affects some interpersonal relationships.
A)storming
B)adjourning
C)norming
D)forming
E)performing
A)storming
B)adjourning
C)norming
D)forming
E)performing
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61
Which of the following best describes the function of the role of an orienter in a group?
A)He offers constructive challenges to the team's status quo.
B)He establishes the direction for the team.
C)He motivates team members to work harder toward team goals.
D)He resolves differences among teammates.
E)He praises the work of teammates.
A)He offers constructive challenges to the team's status quo.
B)He establishes the direction for the team.
C)He motivates team members to work harder toward team goals.
D)He resolves differences among teammates.
E)He praises the work of teammates.
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62
James participated in a problem-solving quiz competition with his friends.As Mark was the most familiar with the types of problems on the quiz,the team's performance depended entirely on Mark's performance.This type of task is called a(n):
A)disjunctive task.
B)multiplicative task.
C)surface-level task.
D)conjunctive task.
E)additive task.
A)disjunctive task.
B)multiplicative task.
C)surface-level task.
D)conjunctive task.
E)additive task.
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63
In _____ interdependence,members interact with a subset of other members to complete the team's work.
A)pooled
B)reciprocal
C)response
D)comprehensive
E)sequential
A)pooled
B)reciprocal
C)response
D)comprehensive
E)sequential
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64
Individualistic role behaviors:
A)directly facilitate the accomplishment of team tasks.
B)focus on activities that benefit the team as a whole rather than the separate team members.
C)include the roles of harmonizer and the encourager.
D)foster negative feelings among team members and hinder a team's ability to perform effectively.
E)are particularly important in team contexts in which decisions are "high stakes" in naturE.Individualistic roles reflect behaviors that benefit the individual at the expense of the team.
A)directly facilitate the accomplishment of team tasks.
B)focus on activities that benefit the team as a whole rather than the separate team members.
C)include the roles of harmonizer and the encourager.
D)foster negative feelings among team members and hinder a team's ability to perform effectively.
E)are particularly important in team contexts in which decisions are "high stakes" in naturE.Individualistic roles reflect behaviors that benefit the individual at the expense of the team.
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65
Which of the following is a team task role?
A)Encourager
B)Blocker
C)Energizer
D)Follower
E)Compromiser
A)Encourager
B)Blocker
C)Energizer
D)Follower
E)Compromiser
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66
The behavior a person is expected to display in a given context is known as:
A)role.
B)goal.
C)ability.
D)value.
E)belief.
A)role.
B)goal.
C)ability.
D)value.
E)belief.
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67
The highest level of interaction and coordination among members is required in _____ interdependence.
A)comprehensive
B)sequential
C)pooled
D)reciprocal
E)response
A)comprehensive
B)sequential
C)pooled
D)reciprocal
E)response
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68
When Ben performs routine tasks needed to keep progress moving in his team,he is performing the role of a(n):
A)initiator-contributor.
B)orienter.
C)energizer.
D)procedural-technician.
E)compromiser.
A)initiator-contributor.
B)orienter.
C)energizer.
D)procedural-technician.
E)compromiser.
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69
Which of the following is an example of a team task role rather than an individualistic role?
A)Aggressor
B)Recognition seeker
C)Devil's advocate
D)Dominator
E)Blocker
A)Aggressor
B)Recognition seeker
C)Devil's advocate
D)Dominator
E)Blocker
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70
Which of the following roles refers to behaviors that influence the quality of the team's social climate rather than work?
A)Team task roles
B)Team building roles
C)Inferential roles
D)Individualistic roles
E)Thematic roles
A)Team task roles
B)Team building roles
C)Inferential roles
D)Individualistic roles
E)Thematic roles
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71
Which of the following statements about outcome interdependence is false?
A)A high degree of outcome interdependence exists when team members share in the rewards that the team earns.
B)High outcome interdependence implies that team members depend solely on their own performances for the rewards that they receive.
C)Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.
D)Research into project teams shows that in teams in which members reflect on their performance,higher levels of outcome interdependence increase the amount of information shared among members.
E)In teams with high outcome interdependence,the reward that the team receives is directly linked to the performance of each team member.
A)A high degree of outcome interdependence exists when team members share in the rewards that the team earns.
B)High outcome interdependence implies that team members depend solely on their own performances for the rewards that they receive.
C)Low outcome interdependence exists in teams in which individual members receive rewards and punishments on the basis of their own performance.
D)Research into project teams shows that in teams in which members reflect on their performance,higher levels of outcome interdependence increase the amount of information shared among members.
E)In teams with high outcome interdependence,the reward that the team receives is directly linked to the performance of each team member.
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72
In the FIFA World Cup soccer matches,the Golden Shoe award is given to the top goal scorer,without regard to the performance of the player's team.The award could go to a player whose team doesn't even reach the finals.This award is an example of _____ interdependence.
A)high task
B)low goal
C)low task
D)low outcome
E)high outcome
A)high task
B)low goal
C)low task
D)low outcome
E)high outcome
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73
Which of the following statements about leader-staff teams is false?
A)The members are bound to follow their duties and do not have any scope for improving their performance.
B)The responsibilities of the leader and the rest of the team are distinct.
C)The leader makes decisions for the team and provides direction and control over members.
D)The members perform assigned tasks and cannot choose their own tasks.
E)The members have some latitude with respect to the behaviors they exhibit.
A)The members are bound to follow their duties and do not have any scope for improving their performance.
B)The responsibilities of the leader and the rest of the team are distinct.
C)The leader makes decisions for the team and provides direction and control over members.
D)The members perform assigned tasks and cannot choose their own tasks.
E)The members have some latitude with respect to the behaviors they exhibit.
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74
Which of the following statements about team and individualistic roles is true?
A)An aggressor manipulates team members for personal control.
B)A standard-setter expresses goals for the team to achieve.
C)A gatekeeper offers challenges to the team's status quo.
D)A slacker brags and calls attention to him or herself.
E)A dominator is one who encourages participation from teammates.
A)An aggressor manipulates team members for personal control.
B)A standard-setter expresses goals for the team to achieve.
C)A gatekeeper offers challenges to the team's status quo.
D)A slacker brags and calls attention to him or herself.
E)A dominator is one who encourages participation from teammates.
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75
Member 1 → Member 2 → Member 3 → Member 4 → Output Which type of interdependence is represented by this diagram?
A)Pooled
B)Reciprocal
C)Response
D)Comprehensive
E)Sequential
A)Pooled
B)Reciprocal
C)Response
D)Comprehensive
E)Sequential
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76
In a group,the member performing the role of the devil's advocate:
A)offers constructive challenges to the team's status quo.
B)establishes the direction for the team.
C)motivates team members to work harder toward team goals.
D)resolves differences among teammates.
E)praises the work of teammates.
A)offers constructive challenges to the team's status quo.
B)establishes the direction for the team.
C)motivates team members to work harder toward team goals.
D)resolves differences among teammates.
E)praises the work of teammates.
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77
Which of the following has the characteristics of a team building role?
A)Initiator-contributor
B)Orienter
C)Energizer
D)Procedural-technician
E)Compromiser
A)Initiator-contributor
B)Orienter
C)Energizer
D)Procedural-technician
E)Compromiser
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78
A high degree of _____ interdependence exists when team members share in the rewards that the team earns.
A)task
B)goal
C)sequential
D)outcome
E)reciprocal
A)task
B)goal
C)sequential
D)outcome
E)reciprocal
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79
As the level of task interdependence _____,members must spend _____ amounts of time communicating and coordinating with other members to complete tasks.
A)decreases; decreasing
B)increases; increasing
C)increases; decreasing
D)decreases; increasing
E)remains the same; increasing
A)decreases; decreasing
B)increases; increasing
C)increases; decreasing
D)decreases; increasing
E)remains the same; increasing
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80
In tasks with an objectively verifiable best solution,the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team.These types of tasks are called _____.
A)additive tasks
B)conjunctive tasks
C)subjunctive tasks
D)disjunctive tasks
E)indicative tasks
A)additive tasks
B)conjunctive tasks
C)subjunctive tasks
D)disjunctive tasks
E)indicative tasks
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