Deck 5: Human Resource Planning
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Deck 5: Human Resource Planning
1
A skills inventory can be as simple as index cards with relevant information typed on them.
True
2
Modeling develops a forecast based on a past relationship between a factor related to employment and employment itself.
False
3
A human resource information system (HRIS)is nothing more than a computerized skills inventory.
False
4
Forecasting yields the advance estimates of how many employees will be needed rather than what kind of employee will be needed.
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5
From 2008-2018,the U.S.Department of Labor projects that the fastest growing demographic groups will be:
A) Asians and Hispanics
B) Asians and non-Hispanics
C) Hispanics and Whites
D) Asians and Whites
A) Asians and Hispanics
B) Asians and non-Hispanics
C) Hispanics and Whites
D) Asians and Whites
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6
Many experts suggest that specifying one particular replacement for a specific job is pointless,given the changing nature of business.
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7
Federal legislation guarantees employees the right to inspect and amend data in an HRIS system
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8
Skills inventories are useful only if management uses the data to make significant decisions.
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9
The acknowledgment that HR policies and practices have critical linkages with an organization's overall strategy is generally termed ______________.
A) human resource plan
B) human resource master plan
C) human resource strategic plan
D) strategic human resource management
A) human resource plan
B) human resource master plan
C) human resource strategic plan
D) strategic human resource management
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10
Markov analysis begins with an analysis of changing staffing levels from one department to another.
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11
Social networks may be the future of online recruitment.
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12
Human resource planning is __________.
A) a process
B) set of plans
C) has a primary focus on recruiting
D) Both A and B
A) a process
B) set of plans
C) has a primary focus on recruiting
D) Both A and B
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13
A good HR planning process seldom requires readjustment,even if labor market conditions change.
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14
Unit-demand forecasting is a bottom-down approach to forecasting demand.
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15
By 2018,employees who are ______ will represent nearly 24 percent of the U.S.workforce.
A) 18-30
B) 30-45
C) 46-54
D) 55 and older
A) 18-30
B) 30-45
C) 46-54
D) 55 and older
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16
The human resource planning process is usually a joint responsibility of HR and operating managers,with each performing specific functions in the process.
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17
High-skill technical jobs typically require HR planning activities that project up to ten years into the future.
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18
Sensitive information should be kept separate from other records in an HRIS system.
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19
___________ refers to an organization's decision about what it wants to accomplish (its mission)and how it wants to go about accomplishing it.
A) Planning
B) Mission Planning
C) Strategic Planning
D) Visioning
A) Planning
B) Mission Planning
C) Strategic Planning
D) Visioning
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20
HR planning determines the numbers and types of employees to be recruited into the organization or phased out of it.
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21
The fourth stage of human resource planning is _________.
A) forecasting demand for human resources
B) development of plans of action
C) situation analysis
D) implementation of gap plan
A) forecasting demand for human resources
B) development of plans of action
C) situation analysis
D) implementation of gap plan
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22
When forecasting demand for employees,the organization estimates ___________.
A) how many employees will be needed
B) what kinds of employees will be needed
C) current labor market conditions
D) Both A and B
A) how many employees will be needed
B) what kinds of employees will be needed
C) current labor market conditions
D) Both A and B
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23
Which of the following is not typically considered to be one of the phases or stages of HR planning?
A) Forecasting demand for human resources
B) Analysis of the supply of human resources
C) Implementation of gap plan
D) None of the above.
A) Forecasting demand for human resources
B) Analysis of the supply of human resources
C) Implementation of gap plan
D) None of the above.
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24
The ___________ technique elicits expert estimates from a number of individuals in an iterative manner
A) expert estimate
B) Delphi
C) nominal group
D) Markov
A) expert estimate
B) Delphi
C) nominal group
D) Markov
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25
NGT is an acronym for ________.
A) nominal group technique
B) normal group technique
C) non-group technique
D) normal gathering technique
A) nominal group technique
B) normal group technique
C) non-group technique
D) normal gathering technique
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26
Many baby boomers are projected to keep working for all of the following reasons except:
A) There is no one available to take their place
B) Insufficient retirement savings
C) They define themselves by their work
D) They are able to reduce the number of hours they work in order to balance work with other family and personal interests
A) There is no one available to take their place
B) Insufficient retirement savings
C) They define themselves by their work
D) They are able to reduce the number of hours they work in order to balance work with other family and personal interests
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27
Which law requires 60 days advance notice of plant closings?
A) Worker Layoff and Plant Closings Act
B) Worker Adjustment and Retraining Notification Act
C) Worker Relocation Amendment
D) Layoff Adjustment and Retraining Act
A) Worker Layoff and Plant Closings Act
B) Worker Adjustment and Retraining Notification Act
C) Worker Relocation Amendment
D) Layoff Adjustment and Retraining Act
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28
Individual generation of estimates is followed by group brainstorming sessions in the _____________.
A) expert estimate technique
B) Delphi technique
C) nominal group technique
D) Markov technique
A) expert estimate technique
B) Delphi technique
C) nominal group technique
D) Markov technique
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29
_______________ is a mathematical procedure that predicts a single dependent variable on the basis of knowledge known about a single independent variable.
A) Unit-demand forecasting
B) Simple linear regression
C) Regression analysis
D) Statistical modeling
A) Unit-demand forecasting
B) Simple linear regression
C) Regression analysis
D) Statistical modeling
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30
A skills inventory and a management inventory are typically used to determine all of the following about employees except:
A) Experiences
B) Personality
C) Abilities
D) Skills
A) Experiences
B) Personality
C) Abilities
D) Skills
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31
The first stage of HR planning is _____________.
A) forecasting demand for human resources
B) analysis of the supply of human resources
C) situation analysis
D) implementation of gap plan
A) forecasting demand for human resources
B) analysis of the supply of human resources
C) situation analysis
D) implementation of gap plan
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32
_______________ analysis is a mathematical procedure that predicts the dependent variable on the basis of knowledge more than one independent variable.
A) Trend projection
B) Multiple regression analysis
C) Markov analysis
D) Regression analysis
A) Trend projection
B) Multiple regression analysis
C) Markov analysis
D) Regression analysis
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33
The use of the ______________ involves developing a matrix to show the probability of an employee's moving from one position to another or leaving the organization.
A) trend projection
B) Delphi technique
C) nominal group technique
D) Markov technique
A) trend projection
B) Delphi technique
C) nominal group technique
D) Markov technique
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34
Forecasting human resource needs depends heavily on _______________.
A) computerized systems
B) what other companies are doing
C) human judgment
D) governmental regulations
A) computerized systems
B) what other companies are doing
C) human judgment
D) governmental regulations
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35
Which of the following is not a "top-down" method to forecast the demand for employees?
A) Trend projection
B) Expert estimates
C) Statistical modeling
D) Unit-demand forecasting
A) Trend projection
B) Expert estimates
C) Statistical modeling
D) Unit-demand forecasting
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36
Unit-demand forecasting ___________.
A) is a top-down approach to forecasting demand
B) is a variant to the Markov Process
C) is a bottom-up approach to forecasting demand
D) is a bottom-down approach to forecasting demand
A) is a top-down approach to forecasting demand
B) is a variant to the Markov Process
C) is a bottom-up approach to forecasting demand
D) is a bottom-down approach to forecasting demand
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37
All of the following are tips for managing experienced older workers except:
A) Identify and utilize the knowledge,skills,and abilities of those workers
B) Place older workers in the least stressful jobs
C) Provide flextime or other work-life balance options
D) Be prepared to provide alternative forms of training
A) Identify and utilize the knowledge,skills,and abilities of those workers
B) Place older workers in the least stressful jobs
C) Provide flextime or other work-life balance options
D) Be prepared to provide alternative forms of training
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38
______________ develops a forecast based on a past relationship between a factor related to employment and employment itself.
A) A trend projection
B) The delphi technique
C) The nominal group technique
D) The Markov technique
A) A trend projection
B) The delphi technique
C) The nominal group technique
D) The Markov technique
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39
In the Delphi technique,estimates are revised by ___________.
A) groups
B) individuals
C) HR executives
D) All of the above.
A) groups
B) individuals
C) HR executives
D) All of the above.
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40
The Delphi technique elicits expert estimates from a number of individuals who:
A) Meet regularly
B) Have never before considered the issue
C) Revise their estimates based on knowledge of others' estimates
D) Work in the same field
A) Meet regularly
B) Have never before considered the issue
C) Revise their estimates based on knowledge of others' estimates
D) Work in the same field
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41
An HRIS that has been developed specifically for use by upper-level executives is sometimes referred to as a(n)_______________.
A) executive information system
B) executive management system
C) senior selection system
D) systems database
A) executive information system
B) executive management system
C) senior selection system
D) systems database
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42
A HRIS is an acronym for ______________.
A) holistic resource intergration system
B) human resource intergration system
C) human resource information system
D) human resource information schematic
A) holistic resource intergration system
B) human resource intergration system
C) human resource information system
D) human resource information schematic
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43
Shortages of employees may be addressed by all of the following except:
A) Overtime.
B) Promotions.
C) Layoffs.
D) Recruitment of less-skilled employees.
A) Overtime.
B) Promotions.
C) Layoffs.
D) Recruitment of less-skilled employees.
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44
Which of the following is not one of the most common reasons organizations outsource part or all of their HR processes?
A) Pressure to reduce costs
B) Acceleration of regulatory and legal changes
C) Increasing friction between employees and HR
D) Pressure to increase efficiency and productivity
A) Pressure to reduce costs
B) Acceleration of regulatory and legal changes
C) Increasing friction between employees and HR
D) Pressure to increase efficiency and productivity
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45
Tyco's MSIS helps management respond to a number of issues including:
A) Which skills are taught in local technical schools?
B) What skills are taught in business programs?
C) Who is available to serve as a mentor for other workers?
D) Both A and B are correct.
A) Which skills are taught in local technical schools?
B) What skills are taught in business programs?
C) Who is available to serve as a mentor for other workers?
D) Both A and B are correct.
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46
All of the following are examples of HRIS abuse except:
A) Making requests on the basis of "it would be nice to know"
B) Making searches that are not backed up by bona fide requisitions
C) Updating every employee's file on an annual basis
D) Specifying so many characteristics for a desired employee that there are no matches
A) Making requests on the basis of "it would be nice to know"
B) Making searches that are not backed up by bona fide requisitions
C) Updating every employee's file on an annual basis
D) Specifying so many characteristics for a desired employee that there are no matches
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47
The Age Discrimination in Employment Act protects employees ________ against age-based discrimination.
A) of all ages
B) over 35
C) over 40
D) over 60
A) of all ages
B) over 35
C) over 40
D) over 60
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48
The components of a skills inventory include all of the following except:
A) Data summarizing the employee's past
B) Data summarizing the status of present skills
C) Data that focus on the future.
D) Data summarizing the needs of the organization
A) Data summarizing the employee's past
B) Data summarizing the status of present skills
C) Data that focus on the future.
D) Data summarizing the needs of the organization
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49
Which method of skills inventory is the fastest and least expensive when many employees are involved?
A) Observation
B) Interview
C) Questionnaire
D) Expert opinion
A) Observation
B) Interview
C) Questionnaire
D) Expert opinion
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50
Managers using skill inventory data as an aid in the selection process may abuse the system by:
A) Making requests simply on the basis that "it would be nice to know."
B) Making requests for searches that are not backed up by bona fide requisitions that have been budgeted.
C) Specifying too many characteristics for a desired employee so that no one fits all the characteristics.
D) All of the above.
A) Making requests simply on the basis that "it would be nice to know."
B) Making requests for searches that are not backed up by bona fide requisitions that have been budgeted.
C) Specifying too many characteristics for a desired employee so that no one fits all the characteristics.
D) All of the above.
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51
The list of data that might be coded into skills inventories _______________.
A) is typically the same across organizations
B) is mandated by federal code
C) must be tailored to the needs of each organization
D) Both A and B are correct.
A) is typically the same across organizations
B) is mandated by federal code
C) must be tailored to the needs of each organization
D) Both A and B are correct.
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52
A surplus of employees may be addressed by all of the following except:
A) Layoffs.
B) Promotions.
C) Retirements.
D) Attrition.
A) Layoffs.
B) Promotions.
C) Retirements.
D) Attrition.
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53
A skills inventory,in its simplest form,is a list of the _______________ of the people working for the organization.
A) skills
B) characteristics
C) names
D) All of the above.
A) skills
B) characteristics
C) names
D) All of the above.
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54
A critical part of any successful succession plan is a comprehensive _______________ plan.
A) compensation
B) recovery
C) retention
D) All of the above
A) compensation
B) recovery
C) retention
D) All of the above
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55
Statistics indicate that workers over 50 ______________ than their younger counterparts.
A) have fewer work related injuries
B) are less likely to change jobs
C) tend to be healthier
D) All of the above.
A) have fewer work related injuries
B) are less likely to change jobs
C) tend to be healthier
D) All of the above.
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56
Organizations have increased their use of contingent workers due to all of the following except:
A) Intense global competition
B) Rapid technological change
C) Fears caused by recent workforce reductions
D) Higher wages of contingent workers
A) Intense global competition
B) Rapid technological change
C) Fears caused by recent workforce reductions
D) Higher wages of contingent workers
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57
A HRIS is an approach to _________.
A) acquiring information
B) analyzing information
C) controling the flow of information
D) All of the above.
A) acquiring information
B) analyzing information
C) controling the flow of information
D) All of the above.
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58
An EIS is an acronym for ___________.
A) executive information system
B) employee information system
C) events information system
D) executive intuition system
A) executive information system
B) employee information system
C) events information system
D) executive intuition system
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59
Which of the following is not considered a contingent worker?
A) Part-time workers
B) The company's traveling salesmen
C) Independent professionals
D) Subcontractors
A) Part-time workers
B) The company's traveling salesmen
C) Independent professionals
D) Subcontractors
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60
One of the issues with using questioners to gather skill inventory data is _________.
A) people do not spend enough time completing the questioner
B) people spend too much time completing the questioner.
C) questioners must meet strict federal guidelines
D) Both B and C are correct.
A) people do not spend enough time completing the questioner
B) people spend too much time completing the questioner.
C) questioners must meet strict federal guidelines
D) Both B and C are correct.
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61
Which Federal Agency monitors identity theft?
A) Interstate Trade Commission
B) Federal Identity Theft Commission
C) Federal Trade Commission
D) Federal Commission on Electronic Theft
A) Interstate Trade Commission
B) Federal Identity Theft Commission
C) Federal Trade Commission
D) Federal Commission on Electronic Theft
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62
When are skills inventories useful?
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63
It is estimated that a victim of identity theft will spend an average of:
A) 175 hours researching and tracking the crime
B) 23 months correcting credit reports
C) $800 in out-of-pocket expenses to restore their financial health
D) All of the choices are correct.
A) 175 hours researching and tracking the crime
B) 23 months correcting credit reports
C) $800 in out-of-pocket expenses to restore their financial health
D) All of the choices are correct.
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64
Succession planning for executive level positions is more important than ever before because _______________.
A) so many people depend on the company's success
B) fewer and fewer people are interested in these jobs
C) international competition is stronger than ever
D) large numbers of aging executives are approaching retirement
A) so many people depend on the company's success
B) fewer and fewer people are interested in these jobs
C) international competition is stronger than ever
D) large numbers of aging executives are approaching retirement
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65
What actions might the organization take when worker supply is less than the organization's need?
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66
Identity theft is a felony under the federal ________________ Act of 1998.
A) Identify Protection
B) Identity Protection Alliance
C) Identity Theft Criminalization
D) Identity Theft and Assumption Deterrence
A) Identify Protection
B) Identity Protection Alliance
C) Identity Theft Criminalization
D) Identity Theft and Assumption Deterrence
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67
What is an HRIS?
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68
Why do companies perform skill inventories?
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69
Describe the expert estimate approach to forecasting.
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70
Succession planning is a means of dealing with __________.
A) anticipated transitions
B) unanticipated departures
C) Both A and B
D) None of the above.
A) anticipated transitions
B) unanticipated departures
C) Both A and B
D) None of the above.
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71
One of the major concerns regarding an HRIS system is that __________________.
A) Is often less efficient than a traditional system
B) it makes it easier for someone to invade the privacy of employees
C) centralizes data
D) All of the above.
A) Is often less efficient than a traditional system
B) it makes it easier for someone to invade the privacy of employees
C) centralizes data
D) All of the above.
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72
What is SHRM?
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73
What actions might the organization take when they have a surplus of workers?
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74
Major reasons for formal employment planning include all of the following except:
A) More control over union recruitment and activities
B) More effective and efficient use of human resources
C) More satisfied and better-developed employees
D) More effective equal opportunity planning
A) More control over union recruitment and activities
B) More effective and efficient use of human resources
C) More satisfied and better-developed employees
D) More effective equal opportunity planning
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75
Action decisions that are appropriate when there is a shortage of employees include all of the following except:
A) Overtime for existing employees
B) Retraining less-skilled employees
C) Demotions
D) Subcontracting some of the work
A) Overtime for existing employees
B) Retraining less-skilled employees
C) Demotions
D) Subcontracting some of the work
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76
Which of the following statements about identity theft is false?
A) Increased security measures can prevent identity theft incidents
B) An HRIS makes it easier for someone to invade the privacy of employees
C) Identity thieves can use employee's information to engage in fraudulent acts
D) None of the above
A) Increased security measures can prevent identity theft incidents
B) An HRIS makes it easier for someone to invade the privacy of employees
C) Identity thieves can use employee's information to engage in fraudulent acts
D) None of the above
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77
Research has found that the release of information from an HRIS is perceived to be the greatest threat to privacy when _______________.
A) management has full rights to the information
B) it is released in response to employment inquiries
C) employees don't retain the right to authorize the release
D) many people in the HR department have access to it
A) management has full rights to the information
B) it is released in response to employment inquiries
C) employees don't retain the right to authorize the release
D) many people in the HR department have access to it
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78
What is HR planning?
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79
It is generally agreed that HR planning involves four distinct phases or stages,the first being situation analysis or environmental scanning.What are the next three stages?
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80
What is Markov chain analysis?
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