Deck 4: Job Analysis and Design

Question 1

A position may be held by more than one person.

Answer 1

False
Explanation: The difference between a position and a job is that a job may be held by more than one person, whereas a position cannot.

Question 2

An aggregation of two or more tasks is known as an element.

Answer 2

False
Explanation: An aggregation of two or more micromotions forms an element. An element is a complete entity, such as picking up, transporting, and positioning an item. A grouping of work elements makes up a work task.

Question 3

A job specification may be prepared as the concluding section of a job description.

Answer 3

True
Explanation: A job specification may be prepared as a separate document or, as is more often the case, as the concluding section of a job description.

Question 4

Reasonable accommodation means an employer may be required to alter the conditions of a particular job so as to enable a candidate to perform all essential functions.

Question 5

Telecommuting is the practice of working at home or while traveling and being able to interact with the office.

Question 6

The sociotechnical approach to job design was first introduced as an alternative to the situational approach to viewing job design.

Question 7

Time study is sometimes called methods study.

Question 8

A thorough job analysis often uncovers unsafe practices and/or environmental conditions associated with a job.

Question 9

The primary advantage of the Position Analysis Questionnaire (PAQ)is that it can be used to analyze almost any type of job.

Question 10

A job description should be a formal,written document,usually from one to three pages long.

Question 11

Job analysis is the first step in determining that employees receive fair compensation for their jobs.

Question 12

Job scope refers to the freedom of jobholders to plan and organize their own work,work at their own pace,and move around and communicate as desired.

Question 13

Job sharing is especially attractive to people who want to work,but not full-time.

Question 14

A job specification concentrates on the knowledge,skills,abilities,and other characteristics needed to perform the job.

Question 15

Most assembly line jobs are high in job scope and job depth.

Question 16

Job design addresses the basic question of how a job is to be performed,who is to perform it,and where it is to be performed.

Question 17

A group of similar jobs forms a task.

Question 18

Most job analyses are performed on existing jobs that have previously been designed.

Question 19

Methods study identifies the motions and movements necessary for performing a task or job and then designs the most efficient methods for putting those motions and movements together.

Question 20

Functional job analysis uses standardized statements and terminology to describe the content of jobs.

Question 21

Which of the following statements is NOT true about the Occupational Information Network (O*NET)system?

A) It was developed by the U.S. Department of Labor.
B) It is supported by a comprehensive online database.
C) It is the United States' primary source of occupational information.
D) It preceded the DOT system, currently used by the federal government.

Question 22

A(n)____ is an aggregation of two or more micromotions and is usually thought of as a complete entity.

A) task
B) element
C) responsibility
D) duty

Question 23

Duties,when combined with responsibilities (obligations to be performed),define a(n)____.

A) task
B) micromotion
C) element
D) position

Question 24

In the context of job analysis methods,which type of observation study is also known as a methods study?

A) Motion study
B) Work sampling
C) Functional job analysis
D) Time study

Question 25

Which of the following statements is true about a job?

A) It can be defined as the simplest unit of work.
B) It is a group of identical positions.
C) It is a group of similar occupations.
D) It cannot be held by more than one person.

Question 26

Alisha has worked as a receptionist in different companies.Irrespective of the organization she works for,her job requires similar skills,effort,and responsibility.Thus,being a receptionist may be viewed as a(n)____.

A) occupation
B) task
C) element
D) duty

Question 27

Which of the following statements is true about the motion study method of job analysis?

A) It is best suited for analyzing complicated jobs.
B) It is a type of functional job analysis.
C) It is primarily used to analyze jobs involving short and repetitive cycles.
D) It determines the average time needed to perform a job or task.

Question 28

A grouping of similar jobs or job classes is known as a(n)____.

A) duty
B) element
C) occupation
D) task

Question 29

Introduction of new employees to an organization,work unit,and job is known as ____.

A) appraisal
B) recruitment
C) selection
D) orientation

Question 30

The process of choosing from those available the individuals who are most likely to perform successfully in a job is known as ____.

A) selection
B) orientation
C) recruitment
D) appraisal

Question 31

Related tasks comprise the ____ of a job.

A) elements
B) micromotions
C) duties
D) macromotions

Question 32

A grouping of work ____ makes up a work task.

A) responsibilities
B) duties
C) elements
D) positions

Question 33

____ is a type of observation method of job analysis that is based on taking statistical samples of job actions throughout a workday,as opposed to continuous observation of all actions.

A) Work sampling
B) Condensed work week study
C) Affirmative action plan
D) Functional job analysis

Question 34

Which of the following identifies the motions and movements necessary for performing a task or job?

A) Gap analysis
B) Methods study
C) Functional job analysis
D) Case-control study

Question 35

A(n)____ is a written synopsis of the nature and requirements of a job.

A) job specification
B) job description
C) organizational chart
D) executive summary

Question 36

Which of the following information does a job specification provide?

A) The duties and responsibilities involved in a job
B) The meetings to be attended and reports to be filed by a jobholder
C) The knowledge, skills, abilities, and other characteristics needed to perform a job
D) The supervision a jobholder will receive

Question 37

A(n)____ explains,in written form,what a job is called,what it requires to be done,where it is to be done,and how it is to be done.

A) organizational chart
B) job position
C) work sample
D) job description

Question 38

Pertinent information relating to the nature of a specific job is determined via ____.

A) career planning
B) job analysis
C) succession charting
D) job sharing

Question 39

The simplest unit of work that involves a very elementary movement is known as a(n)____.

A) task
B) micromotion
C) job
D) occupation

Question 40

Recruitment refers to the process of:

A) learning during which employees acquire the specific skills needed for a job.
B) deploying highly skilled and experienced employees from one department of an organization to another.
C) seeking and attracting a pool of people from which qualified candidates can be chosen for job vacancies.
D) introducing new employees to an organization, work unit, and job.

Question 41

Telecommuting refers to a practice where:

A) two or more part-time individuals perform the work of one full-time individual.
B) employees work for longer hours per day to reduce the number of days in a work week.
C) two or more employees form a group and exchange each other's work to eliminate monotony.
D) employees are able to interact with the office when working at home or while travelling.

Question 42

Leon works in a company as the wholesale distributor for regular business customers.His job involves the same few tasks each time.However,his job allows him considerable freedom in organizing and pacing his work.Based on this information,it can be concluded that Leon's job is:

A) low in scope but high in depth.
B) low in scope and in depth.
C) high in scope but low in depth.
D) high in scope and in depth.

Question 43

What are the advantages of job specialization?

Question 44

With which of the following flexible work arrangements is the potential disadvantage of fatigue typically associated?

A) Job sharing
B) Condensed work week
C) Crowdsourcing
D) Telecommuting

Question 45

Write a short note on functional job analysis.

Question 46

Briefly describe a results-only work environment (ROWE)?

Question 47

The human resource team of Great Star Inc.wants to conduct a job analysis within the organization.What are the problems the team might have to address during the analysis?

Question 48

Define the terms job scope and job depth.

Question 49

What are the various flexible work arrangements that an organization can provide to its employees?

Question 50

Which of the following statements is true of the sociotechnical approach to job design?

A) It views job design strictly as a matter of specializing a job as much as possible.
B) It emphasizes that employers should design jobs by taking a holistic, or systems, view of the entire job situation.
C) It is not situational because most jobs involve identical technical requirements and social surroundings.
D) It has lost its prominence due to the emergence of modern-day job designs based on the concepts of self-managed work teams or group productivity.

Question 51

Which of the following is NOT a common problem associated with job analysis?

A) Only a single means and source are used for gathering data.
B) Employees are not allowed sufficient time to complete the analysis.
C) No training or motivation exists for jobholders.
D) Jobholders participate in the design of the job analysis procedure.

Question 52

Define the terms job description and job specification.

Question 53

Discuss the advantages and disadvantages of flextime.
A.M. to 3 P.M.) when all employees will be at work. Each employee then decides when to start and end the workday as long as the hours encompass the core period.
Flextime has the advantage of allowing employees to accommodate different lifestyles and schedules. Other potential advantages include avoiding rush hours, having less absenteeism and tardiness, and improved health. From the employer's viewpoint, flextime can have the advantage of providing an edge in recruiting new employees and also in retaining hard-to-find qualified employees. Organizations with flextime schedules may also see an increase in productivity.
On the downside, flextime can create communication and coordination problems for supervisors and managers.

Question 54

____ is a relatively new concept whereby two or more part-time individuals perform a job that would normally be held by one full-time person.

A) Job rotation
B) Telecommuting
C) Job sharing
D) Condensed work week

Question 55

____ refers to the number and variety of different tasks performed by a jobholder.

A) Job specification
B) Job scope
C) Job bandwidth
D) Job depth

Question 56

The organization Rachelle works for permits her to start her workday early by 7 a.m.and finish by 3 p.m.This arrangement allows Rachelle to spend some quality time with her children as well as attend to other household responsibilities.Which of the following work arrangements does this scenario best illustrate?

A) Flextime
B) Job rotation
C) Compressed work week
D) Telecommuting

Question 57

Explain the observation method of job analysis.

Question 58

Contingent workers include all of the following EXCEPT:

A) short-term employees.
B) temporary workers.
C) full-time employees.
D) on-call workers.

Question 59

Write a short note on job analysis.

Question 60

____ refers to the freedom of jobholders to plan and organize their own work,work at their own pace,and move around and communicate as desired.

A) Job scope
B) Job specification
C) Job specialization
D) Job depth