Deck 2: Perspectives on Conflict

Question 1

Which of the following theories assume that individuals learn to be male or female based on communication and observation?

A)Social learning theory
B)The lens model of conflict
C)Attribution theory
D)Collectivist theory
E)Transformative theory

Answer 1

A

Question 2

Which of the following is one of the distinctive rules for handling conflict in an aggressive system?

A)Snide comments are acceptable.
B)If someone has a concern,don't respond to it.
C)Strong feelings are seen as normal and are allowed.
D)Have an audience present when you engage someone.
E)Deal with people directly.

Answer 2

D

Question 3

The following statement by Justin about a conflict with his sister Shannon is an example of which of the conflict metaphors given below? "The next time she says something about my lifestyle,I'm likely to explode like a volcano."

A)Conflict is a trial.
B)Conflict is a wild act of nature.
C)Conflict is a balancing act.
D)Conflict is warlike and violent.
E)Conflict is like a dance.

Answer 3

B

Question 4

Which of the following statements is true about research regarding gender differences in conflict?

A)Adolescent girls tend to be more aggressive than adolescent boys.
B)Men and women generally handle conflict in similar ways.
C)Women tend to take more control of conversations than men to lead it in the direction they want.
D)Women are more likely to avoid conflict than men.
E)Men tend to engage in the listening role more than women.

Question 5

In individualistic cultures,people are more likely to resolve conflict through competition and collaboration.

Question 6

Anger is the primary emotion associated with conflict.

Question 7

According to Hocker and Wilmot,which type of family is characterized by walking away from conflicts,never raising your voice,not telling anyone if there is a struggle,and keeping strong feelings to yourself?

A)Collaborative family
B)Permissive family
C)Aggressive family
D)Avoidant family
E)Passive family

Question 8

Many times,women assume a listening role during conflict when compared with men.

Question 9

Which of the following is a commonly held negative view about conflict?

A)Sadness is the only emotion in conflict interaction.
B)Disagreements are different from conflict.
C)Conflict should always be escalated.
D)Conflict is a result of personal pathology.
E)Conflict interaction should be curt and chaotic.

Question 10

According to Hocker and Wilmot,the central metaphor used to describe conflict is that of:

A)a war.
B)a dance.
C)bullying.
D)a balancing act.
E)a bargaining table.

Question 11

According to the text,the most useful metaphors for helping us manage conflicts are those of a trial.

Question 12

Collaborative systems typically follow the silent treatment to effectively

Question 13

When metaphors emphasize danger,the language of conflict narratives serves to warn people away from engaging in conflict.

Question 14

In individualistic cultures,members rely heavily on inferred meaning,whereas in collectivist cultures,members strive for an understanding of the literal meaning.

Question 15

Game metaphors reflect danger for men and opportunities for women.